Hotel Alpina

Hotels
8.6 (3205 reviews)
Äussere Dorfstrasse 92 , Kandersteg , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Some outdated rooms

Categories

Cleanliness
7.65
The reviews highlight some cleanliness issues, including hair found in the bathroom.
Service
9.15
Numerous reviews praise the friendly and accommodating staff.
Location
9.15
A consistently praised aspect, with mention of great access to local attractions.
Room Quality
8.15
Rooms described as comfortable, but some mention outdated rooms.
Amenities
8.65
General satisfaction with available amenities, though some specific needs weren't met.
Value for Money
8.65
Perceived as good value based on positive experiences, despite some critiques.
Food and Beverage
8.65
Breakfast was highly praised, contributing positively to the overall experience.
Overall Experience
8.75
The majority of reviews indicate a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Mountain Views from All Rooms

Experience breathtaking views of the Bernese Oberland mountains right from your room at Hotel Alpina. Start your day with the beauty of nature right outside your window.

Family-Friendly Amenities

Enjoy a family vacation like no other at Hotel Alpina. With a big garden, a leisure room with entertainment options, and activities like table tennis and darts, there's something for everyone in the family to have a great time.

Seasonal Delights

Whether you visit in summer or winter, Hotel Alpina has something special for you. Relax on the terrace with deck chairs in the summer or hit the cross-country ski runs directly in the winter. The perfect destination all year round.

Book your stay at Hotel Alpina now for an unforgettable experience!

Important information:

Guests can arrive after 7 pm if agreed and confirmed by the hotel prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3205 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
V
Victoria • couple • de
9
Absolut empfehlenswert, wir kommen wieder!
Pros:

- Extreme Sauberkeit
- Vielfältiges und gutes Frühstück
- Freundliche, informative und unkomplizierte Kommunikation mit dem Personal
- Lage
- Top Preis-Leistungs-Verhältnis

2026-04-04 • via Nuitee
V
Virginie • extended_group • ca
9
2026-04-01 • via Nuitee
A
Andrzej • family_with_children • gb
10
Pros:

super, amazing view of the mountains
.

2026-04-01 • via Nuitee
J
JOSE LUIS • extended_group • es
8
Pros:

Es un bonito hotel de montaña, de madera y bien ubicado en Kandersteg. Lo mejor fue el desayuno y la amabilidad del personal que nos ayudó con la nevada a preparar el coche para seguir el viaje

Cons:

La habitación familiar para 4 personas es pequeña lo que hizo un poco incómodo el alojamiento, pero estaba limpio y al menos tenía cuarto de baño privado y amplio.

2026-04-01 • via Nuitee
A
Adrien Setier • couple • fr
10
Bel hôtel de montagne
Pros:

Chambres vintage et mignonnes

2026-03-31 • via Nuitee
Анна • couple • ua
9
2026-03-31 • via Nuitee
A
ard • extended_group • nl
7
Pros:

Een beetje nostalgisch. Keurige mensen en als is zeer schoon.

Cons:

het voldeed aan de verwachtingen. was allemaal prima.

2026-03-29 • via Nuitee
M
Marion • couple • ch
8
2026-03-29 • via Nuitee
J
jake monella • couple • gb
10
2026-03-29 • via Nuitee
A
Anne • couple • de
7
Solide Unterkunft in sehr guter Lage mit freundlichem Service, jedoch mit erkennbarem Verbesserungsbedarf bei Ausstattun
Pros:

Die Unterkunft überzeugte durch ihre sehr gute Lage. Besonders positiv hervorzuheben ist die Freundlichkeit der Mitarbeitenden. Das Zimmer war sauber und insgesamt für einen kurzen Aufenthalt geeignet. Zudem war es problemlos möglich, das Gepäck vor dem Check-in sowie nach dem Check-out vor Ort zu lagern und die Zeit vor Ort gut zu nutzen.

Cons:

Das Frühstück war eher überschaubar, es war jedoch möglich, etwas Passendes zu finden. Die Ausstattung, insbesondere das Bad, ist teilweise sehr sanierungsbedürftig. Zudem war die Matratze für unseren Geschmack zu weich.

2026-03-29 • via Nuitee
A
ANNA OLIVIA • couple • gr
10
Perfect
Pros:

View and location was great! I fell in love

Cons:

The bathroom although it was very clean it had a weird smell, I suppose because it is not ventilated. Also, the room was not soundproof but guests were quiet so it wasn’t that big of a problem.

2026-03-28 • via Nuitee
C
Charles • couple • nl
6
Redelijk verblijf maar zou het niet aanraden
Pros:

Locatie

Cons:

Verouderd

2026-03-28 • via Nuitee
P
Paule-Marcelle • solo_traveller • fr
10
2026-03-28 • via Nuitee
M
Marine • extended_group • fr
10
2026-03-27 • via Nuitee
O
Oliver • extended_group • de
9
Pros:

Wir waren nur auf der Durchreise. Aber es passte alles super. Sauber, unkomplizierter Check in obwohl die Rezeption schon zu war, da wir sehr spät anreisten. Wir kommen wieder.

2026-03-27 • via Nuitee
M
Markus • extended_group • de
8
2026-03-27 • via Nuitee
R
Roux • couple • fr
8
Le paysage
Pros:

Très bel emplacement, facile d’accès une vue fantastique

Cons:

En deux nuits trois jours, je n’ai rencontré que deux employées charmante, mais personne à la réception, personne à la sortie du locatif, une clé et tu te débrouilles

2026-03-25 • via Nuitee
M
Marc • extended_group • ch
8
2026-03-24 • via Nuitee
C
Christian • extended_group • ch
9
tipptopp
Pros:

Geräumige Zimmer, die den Anspruch den wir hatten mehr als erfüllten. Wir haben an einem Sportanlass teilgenommen, der am frühen Morgen los ging. Frühstück war bereits um 03:00 Uhr möglich. Superservice.

2026-03-23 • via Nuitee
F
Felipe • couple • ch
8
2026-03-23 • via Nuitee