Hotel Rainha D. Amélia, Arts & Leisure

Hotels
8.2 (2046 reviews)
Rua Santiago, Nº 15 , Castelo Branco , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleaning issues
Noise from outside and other rooms
Limited breakfast variety

Categories

Cleanliness
7.53
Some concerns about cleanliness with issues noted such as ants in the room.
Service
8.5
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.04
Consistently noted as convenient and very good in multiple reviews.
Room Quality
7.49
Comfortable and clean rooms, but some mentioned issues with noise and temperature.
Amenities
8.52
Standard quality for this hotel tier, with some noted amenities like free parking.
Value for Money
7.98
Generally considered good value, though some comments indicated deficiencies.
Food and Beverage
8.03
Food quality was praised but some reviews indicated the breakfast could be improved.
Overall Experience
8.5
Most reviews convey a satisfied experience overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:14

Property Description

Luxurious Accommodation
Hotel Rainha D. Amélia, Arts & Leisure offers spacious soundproofed rooms with modern amenities, ensuring a comfortable stay in the heart of Castelo Branco.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant, serving a delightful mix of local delicacies and international cuisine, catering to all taste buds.

Relaxing Amenities
Unwind at the terrace lounge with panoramic city views, while children have a blast at the playground. Enjoy a selection of local wines and spirits at the cosy bar, adding a touch of relaxation to your stay.

Experience the perfect blend of comfort and convenience at Hotel Rainha D. Amélia, Arts & Leisure. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2046 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
A
António couple nl
6
Vakantie
Pros:

Comfortable bed. De auto kunnen parkeren in de garage

Cons:

Wij troffen een zeer arrogante dame bij de receptie. Zeer onaardig!
Het hotel is behoorlijk gedateerd. Overal vind je achterstallig onderhoud.
Het ontbijt is ronduit slecht en de ruimte waar deze wordt geserveerd is er om te huilen! Dit is meer een twee sterren hotel en schandalig duur voor de kwaliteit die aanwezig is. Wij geven een 6 als waardering voor de comfortabele bed, Anders zouden wij een onvoldoende gegeven hebben.
Hier komen wij nooit meer!

2026-05-09 via Nuitee
K
Kaz Kemp solo_traveller gb
8
Pros:

Clean, friendly staff, nice breakfast. Car parking

Cons:

No coffee and tea in room apart from fruit tea. Bits broken and needs general updating. Terrible pillows

2026-05-09 via Nuitee
L
Leo couple nl
8
2026-05-08 via Nuitee
M
Michal couple cz
10
2026-05-08 via Nuitee
E
Elodie extended_group fr
8
2026-05-08 via Nuitee
L
Luis couple pt
9
Muito boa
Pros:

bom

Cons:

mobiliário do quarto

2026-05-05 via Nuitee
I
Iolanda Rute couple pt
9
2026-05-02 via Nuitee
G
Gerald solo_traveller gb
9
2026-05-01 via Nuitee
A
Audrone family_with_children lt
7
2026-05-01 via Nuitee
C
Celia Maria Duarte costa family_with_children pt
10
Pros:

No centro da cidade dá para visitar os locais mais importantes a pé , estacionamento gratuito, camas confortáveis tudo muito limpo funcionários da recepção muito simpáticos

2026-04-28 via Nuitee
M
Manuela couple es
6
Pros:

el tamaño de la habitación estaba bien.

Cons:

Pensaba que el hotel era mucho más nuevo y está bastante envejecido. No nos dió muy buen aspecto al entrar.

2026-04-27 via Nuitee
A
AvrahamAmaral solo_traveller il
4
2026-04-27 via Nuitee
J
Joaquim solo_traveller pt
9
2026-04-27 via Nuitee
L
Leonor solo_traveller pt
8
2026-04-26 via Nuitee
J
Jose solo_traveller pt
8
2026-04-26 via Nuitee
C
Catherine couple fr
8
Très agréable
Pros:

Calme, situé dans le centre de Castelo Branco, parking, accueil à la réception très sympathique, excellent petit déjeuner, propreté et qualité de la chambre.

Cons:

Climatisation trop élevée dans la salle du restaurant.
Manque de plats disponibles par rapport à la carte.

2026-04-26 via Nuitee
J
john solo_traveller nl
8
2026-04-24 via Nuitee
M
Miguel family_with_children pt
9
Pros:

Da centralidade do hotel e a qualidade/preço

2026-04-24 via Nuitee
A
Ana Clara family_with_children pt
4
Pros:

Location, clean, confortable bed but too small for a room for family.

Cons:

Very old hotel need a renovation soon. Not a 4 star at all.
Park for free very but very narrow.
Staff not very helpful.

2026-04-22 via Nuitee
M
Margus couple ee
6
2026-04-22 via Nuitee