Hotel Rainha D. Amélia, Arts & Leisure

Hotels
8.2 (2097 reviews)
Rua Santiago, Nº 15 , Castelo Branco , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleaning issues
Noise from outside and other rooms
Limited breakfast variety

Categories

Cleanliness
7.53
Some concerns about cleanliness with issues noted such as ants in the room.
Service
8.5
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.04
Consistently noted as convenient and very good in multiple reviews.
Room Quality
7.49
Comfortable and clean rooms, but some mentioned issues with noise and temperature.
Amenities
8.52
Standard quality for this hotel tier, with some noted amenities like free parking.
Value for Money
7.98
Generally considered good value, though some comments indicated deficiencies.
Food and Beverage
8.03
Food quality was praised but some reviews indicated the breakfast could be improved.
Overall Experience
8.5
Most reviews convey a satisfied experience overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:14

Property Description

Luxurious Accommodation
Hotel Rainha D. Amélia, Arts & Leisure offers spacious soundproofed rooms with modern amenities, ensuring a comfortable stay in the heart of Castelo Branco.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant, serving a delightful mix of local delicacies and international cuisine, catering to all taste buds.

Relaxing Amenities
Unwind at the terrace lounge with panoramic city views, while children have a blast at the playground. Enjoy a selection of local wines and spirits at the cosy bar, adding a touch of relaxation to your stay.

Experience the perfect blend of comfort and convenience at Hotel Rainha D. Amélia, Arts & Leisure. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2097 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
G
Gabriela • couple • pt
7
2026-07-04 • via Nuitee
J
José • family_with_children • pt
7
2026-07-04 • via Nuitee
M
Madaleno • couple • pt
10
2026-07-03 • via Nuitee
L
Luis • solo_traveller • pt
7
Pros:

Das pessoas que ali trabalham. Pequeno almoço, muito bom.

Cons:

A garagem é muito complicada. Depósito da sanita com agua a correr, chuveiro não funciona....

2026-07-02 • via Nuitee
D
Di • extended_group • gb
4
SAD
Pros:

Breakfast i could not have because after they stated they could do Gluten Free the was nothing available

Cons:

False information when booking after asking about GF & paying for including breakfast

2026-07-01 • via Nuitee
A
Arturas • extended_group • lt
10
Neblogai
Pros:

Svarus kambarys

Cons:

Prasti pusryčiai

2026-06-30 • via Nuitee
S
Sónia • couple • pt
9
2026-06-30 • via Nuitee
S
Silva • solo_traveller • pt
10
Pros:

Tudo

Cons:

Nada

2026-06-29 • via Nuitee
B
Beatriz • solo_traveller • pt
9
Uma ótima estadia, staff muito simpático e prestável
Pros:

O pequeno almoço era ótimo

Cons:

Nada

2026-06-29 • via Nuitee
R
Rui • solo_traveller • pt
10
O melhor de Castelo Branco
Pros:

Os funcionários são muito educados e extremamente bem preparados. Tive uma excelente acolhida e tudo o que foi possível fizeram para minha estadia ser a melhor possível.

Cons:

Não tenho nada a declarar. Foram impecáveis e este é o meu hotel em Castelo Branco a partir de hoje, pois só hospedar me ei lá.

2026-06-28 • via Nuitee
L
Luis • extended_group • pt
8
Boa,mas não excelente.
Pros:

Limpeza e simpatia

Cons:

Quarto pequeno e desatualizado para o preço.

2026-06-28 • via Nuitee
G
Gislaine • family_with_children • pt
10
2026-06-28 • via Nuitee
F
Fernando • family_with_children • pt
6
Razoável
Pros:

O pequeno almoço foi o ponto mais forte

Cons:

As instalações são antigas

2026-06-27 • via Nuitee
H
Helena • solo_traveller • pt
9
2026-06-24 • via Nuitee
S
SAN PANCRACIO • solo_traveller • es
8
Pros:

Buena atención y céntrico.

Cons:

Esta en remuneración.

2026-06-23 • via Nuitee
K
Kenneth • solo_traveller • gb
9
Friendly hotel a short walk from the town centre.
Pros:

Very friendly staff, good breakfast, comfortable room.

Cons:

Bar was a bit random in its function..Would have expected it to be open for guests most of the afternoon.

2026-06-23 • via Nuitee
C
Carolina • couple • pt
9
2026-06-21 • via Nuitee
J
John McDowall • solo_traveller • gb
8
Pros:

Reception staff were excellent and multilingual.

Cons:

Waiting staff seemed new and lacked training, overattentive to the point of making the meal uncomfortable.

2026-06-18 • via Nuitee
S
Sérgio • extended_group • pt
10
2026-06-18 • via Nuitee
C
Colin • solo_traveller • gb
8
Good hotel just don't eat there
Pros:

Value for money and good to garage my trike

Cons:

The restaurant wad very poor for a 4☆ only 1 young man serving and getting a drink took about 15 minutes. The food was taking g so long that some customers left

2026-06-18 • via Nuitee