Puralã - Wool Valley Hotel & SPA

Hotels
8.7 (3073 reviews)
Acesso à Variante 6200 , Covilhã , pt
+351 275 330 400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good location
Cleanliness
Cons:
Temperature control issues
Comfort of beds
Limited food quantity

Categories

Cleanliness
8.71
The cleanliness of the hotel and rooms received positive mentions.
Service
9.18
Staff were described as nice and helpful, contributing positively to the service experience.
Location
9.02
The location was stated to be great, enhancing the overall experience.
Room Quality
8.17
Some guests found the mattresses uncomfortable and mentioned issues with temperature control.
Amenities
8.8
Amenities available were appreciated, but there were some drawbacks like the sauna location.
Value for Money
8.16
Concerns about food portion sizes and the overall balance of quality versus price.
Food and Beverage
8.71
The food received positive feedback, noted for variety and quality.
Overall Experience
8.88
Most reviews reflect a very positive overall experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:07

Property Description

Luxurious Accommodations

Puralã - Wool Valley Hotel & SPA provides air-conditioned rooms and suites with en suite bathrooms. Indulge in the ultimate relaxation with rooms featuring private spa baths for a truly luxurious experience.

Gourmet Dining Options

Savor the culinary delights at the hotel's restaurant offering both à la carte dishes and a complete buffet. Treat your taste buds to a variety of delectable meals in a cozy and inviting atmosphere.

Relaxation and Recreation

Unwind and rejuvenate at the Nature Club and Spa with a selection of beauty treatments and massage therapies. Take a dip in the indoor and outdoor swimming pools, complete with comfortable seating areas, or let the kids have a blast at the on-site kid's club.

Book now for an unforgettable stay at Puralã - Wool Valley Hotel & SPA!

Important information:

Please note that the access to the Natura Club & Spa is included in the rate. Includes an interior and exterior Pool, Hot Tub and gym.

The use of a cap is mandatory in the interior pool.

A swimming cap is mandatory in the Natura Club & Spa. When applicable, a diaper cover is also mandatory.

All guests have free access to the outdoor swimming pool of the Clube de Campo da Covilhã Sports and Restaurant, located 1.9 mi from Covilhã.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.7
Based on 3073 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.8
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.88
J
Joana • couple • pt
8
2026-08-29 • via Nuitee
F
Filipe Guerreiro • solo_traveller • pt
10
2026-08-29 • via Nuitee
A
Ana • extended_group • pt
9
2026-08-29 • via Nuitee
D
Daniela Mendes • solo_traveller • pt
10
Escapadinha de casal
Pros:

Excelente localização. O staff foi impecável como sempre! O ambiente é fenomenal e dá para relaxar, mesmo estando no meio da cidade 😁

2026-08-29 • via Nuitee
A
Ana • solo_traveller • pt
10
2026-08-28 • via Nuitee
A
Ana • couple • pt
7
Pros:

O hotel é muito acolhedor!

Cons:

No pequeno-almoço não ter opções sem lactose desde os iogurtes ao leite

2026-08-28 • via Nuitee
C
Cláudia • solo_traveller • pt
10
2026-08-28 • via Nuitee
A
Adriano • family_with_children • pt
10
2026-08-27 • via Nuitee
C
Cardoso • couple • pt
7
2026-08-27 • via Nuitee
A
Abilio • couple • pt
9
2026-08-25 • via Nuitee
J
José Carlos • solo_traveller • pt
5
Cons:

A piscina não corresponde a um hotel de 4 estrelas .
O quarto necessita de uma renovação.
O colchão precisa de ser substituido

2026-08-25 • via Nuitee
H
Harald • family_with_children • de
8
Alles Prima!
Pros:

Sehr freundliches Personal, gutes Frühstück. Völlig in Ordnung alles

2026-08-23 • via Nuitee
J
jose • couple • pt
7
2026-08-22 • via Nuitee
J
José • couple • pt
10
2026-08-22 • via Nuitee
S
Sander • extended_group • nl
8
2026-08-22 • via Nuitee
P
Pedro • couple • pt
10
2026-08-21 • via Nuitee
F
Fernando • solo_traveller • pt
10
2026-08-20 • via Nuitee
T
Tatiana • solo_traveller • pt
9
Это красивый по дизайну отель с закрытым и открытым бассейном, чистый номер, вежливый персонал, который говорит на англи
Pros:

Красивый интерьер, приятный персонал, чистый номер.
Хороший завтрак

Cons:

Завтрак до 10 утра, хотелось бы попозже, до 11.
В номере не было набора с зубной пастой
Вид из окна был на дорогу и стройку напротив

2026-08-20 • via Nuitee
M
Miguel • couple • pt
9
2026-08-20 • via Nuitee
N
njmiranda • family_with_children • pt
9
Muito boa para uns dias de descanso.
Pros:

Como habitual, o pequeno almoço nos hóteis da cadeia Natura são sempre excelentes. Os quartos são acolhedores e com camas confortáveis. Existem robes e chinelos à disposição dos hóspedes para utilizar as zonas de lazer.

Cons:

Deveriam melhorar a zona do chuveiro dos quartos. Molha-se o chão todo, deveria haver mais diferença de altura entre a base do chuveiro e o chão da casa de banho, mas é apenas um pormenor.

2026-08-17 • via Nuitee