Puralã - Wool Valley Hotel & SPA

Hotels
8.7 (3004 reviews)
Acesso à Variante 6200 , Covilhã , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good location
Cleanliness
Cons:
Temperature control issues
Comfort of beds
Limited food quantity

Categories

Cleanliness
8.71
The cleanliness of the hotel and rooms received positive mentions.
Service
9.18
Staff were described as nice and helpful, contributing positively to the service experience.
Location
9.02
The location was stated to be great, enhancing the overall experience.
Room Quality
8.17
Some guests found the mattresses uncomfortable and mentioned issues with temperature control.
Amenities
8.8
Amenities available were appreciated, but there were some drawbacks like the sauna location.
Value for Money
8.16
Concerns about food portion sizes and the overall balance of quality versus price.
Food and Beverage
8.71
The food received positive feedback, noted for variety and quality.
Overall Experience
8.88
Most reviews reflect a very positive overall experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:07

Property Description

Luxurious Accommodations

Puralã - Wool Valley Hotel & SPA provides air-conditioned rooms and suites with en suite bathrooms. Indulge in the ultimate relaxation with rooms featuring private spa baths for a truly luxurious experience.

Gourmet Dining Options

Savor the culinary delights at the hotel's restaurant offering both à la carte dishes and a complete buffet. Treat your taste buds to a variety of delectable meals in a cozy and inviting atmosphere.

Relaxation and Recreation

Unwind and rejuvenate at the Nature Club and Spa with a selection of beauty treatments and massage therapies. Take a dip in the indoor and outdoor swimming pools, complete with comfortable seating areas, or let the kids have a blast at the on-site kid's club.

Book now for an unforgettable stay at Puralã - Wool Valley Hotel & SPA!

Important information:

Please note that the access to the Natura Club & Spa is included in the rate. Includes an interior and exterior Pool, Hot Tub and gym.

The use of a cap is mandatory in the interior pool.

A swimming cap is mandatory in the Natura Club & Spa. When applicable, a diaper cover is also mandatory.

All guests have free access to the outdoor swimming pool of the Clube de Campo da Covilhã Sports and Restaurant, located 1.9 mi from Covilhã.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3004 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.8
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.88
S
Silvia • solo_traveller • pt
8
Pros:

Decoração muito bonita
Quartos espaçosos e confortáveis. Casas de banho modernas e espaçosas.
Estacionamento com sombra para as viaturas
Simpatia dos funcionários
Localização

Cons:

Aulas de hidroginastica a ocupar metade da piscina impedindo a sua utilização de forma continua da parte mais baixa à mais funda.
Aulas com crianças também na piscina interior.
Estas aulas decorreram durante grande parte da tarde quando os hóspedes pretendem usufruir da piscina interior.

2026-07-16 • via Nuitee
C
Carina • family_with_children • pt
10
2026-07-16 • via Nuitee
J
Joana Melo • solo_traveller • pt
9
Pros:

Excelente decoração e pequeno-almoço

Cons:

Despontada com aula de hidroginástica durante toda a manhã com pessoas externas ao hotel criando ruído e impossibilitando a utilização da piscona interior de forma tranquila. Horário da piscina exterior desajustado à época estival:
10h é muito tarde para estar "aberta".

2026-07-16 • via Nuitee
R
Ricardo • family_with_children • pt
9
2026-07-16 • via Nuitee
V
Vera Lúcia Henriques • solo_traveller • pt
10
Pros:

Comida, piscina, comodidade

Cons:

Nada

2026-07-16 • via Nuitee
F
Fernanda • family_with_children • pt
9
Excecional
Pros:

Simpatia dos funcionários

2026-07-15 • via Nuitee
P
pedro • solo_traveller • pt
10
Pros:

Tudo

2026-07-14 • via Nuitee
A
afonso • couple • pt
8
2026-07-13 • via Nuitee
O
oliveira • couple • pt
10
2026-07-13 • via Nuitee
S
Sofia • family_with_children • pt
9
2026-07-13 • via Nuitee
A
Ana Paula • solo_traveller • pt
10
Pros:

Conforto. Cama e almofadas confortáveis.

Cons:

Nada em concreto.
No último dia não tive água quente no duche mas na saída avisei e iam resolver problema.

2026-07-12 • via Nuitee
A
Ana Paula • solo_traveller • pt
10
2026-07-12 • via Nuitee
M
Mariana • solo_traveller • pt
9
2026-07-12 • via Nuitee
C
Catarina • couple • pt
10
Fim‑de‑semana relaxante
Pros:

Já estive no Puralã umas dez vezes em trabalho. Esta foi a primeira vez que estive a titulo pessoal e pude disfrutar ainda mais. Nunca decepciona. Desde a piscina interior para relaxar às refeições maravilhosas

Cons:

Gostei de tudo

2026-07-12 • via Nuitee
C
Cristina • solo_traveller • be
10
Super confortable!
Pros:

Super hôtel: les chambres sont grandes, modernes et très propres. Le personnel de l’accueil, du bar-resto et du spa aux petits soins et le petit déjeuner est super riche et varié, avec pas mal de produits locaux ce qui est fortement apprécié. La/les piscine(s) sont un must surtout en période de canicule!

Cons:

C’est un peu à l’extérieur de la ville donc il faut avoir une voiture.

2026-07-12 • via Nuitee
R
Russell • extended_group • gb
10
2026-07-11 • via Nuitee
L
LIDIA RUA • solo_traveller • pt
8
2026-07-11 • via Nuitee
S
Sílvia • couple • pt
9
Adorei
Pros:

A simpatia dos funcionários, a decoração, o conforto

Cons:

As teias de aranha, nos vidros, na zona do bar e na zona de refeições

2026-07-10 • via Nuitee
A
Adriana • couple • pt
9
Boa relação qualidade preço.
Pros:

Funcionários simpáticos. Pequeno almoço variado e os jantares eram muito bons também. Quartos sempre limpos e confortáveis.

Cons:

O único ponto menos bom foi que fomos numa altura onde a piscina externa estava ainda encerrada então optamos pelo spa. Já sabíamos que havia alturas que tinham aulas de grupo e isso podia gerar algum alvoroço, mas mesmo fora das aulas, a piscina é aberta a pessoas externas ao hotel e por vezes as mesmas faziam demasiado barulho anulando um pouco o momento de relaxamento.

2026-07-10 • via Nuitee
M
Manuel Fernandes • solo_traveller • pt
7
Tem tudo para melhorar mais um pouco
Pros:

Bem localizado, simpatia dos funcionários, espaço acolhedor,piscina extraordinária.

Cons:

SPA . Não funciona o banho turco desde do ano passado, sauna funciona nãomuito bem regular , jacuzzi muito mau, água dava para depenar galinhas, muito quente!!!!!

2026-07-10 • via Nuitee