Puralã - Wool Valley Hotel & SPA

Hotels
8.7 (2875 reviews)
Acesso à Variante 6200 , Covilhã , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Good location
Cleanliness
Cons:
Temperature control issues
Comfort of beds
Limited food quantity

Categories

Cleanliness
8.71
The cleanliness of the hotel and rooms received positive mentions.
Service
9.18
Staff were described as nice and helpful, contributing positively to the service experience.
Location
9.02
The location was stated to be great, enhancing the overall experience.
Room Quality
8.17
Some guests found the mattresses uncomfortable and mentioned issues with temperature control.
Amenities
8.8
Amenities available were appreciated, but there were some drawbacks like the sauna location.
Value for Money
8.16
Concerns about food portion sizes and the overall balance of quality versus price.
Food and Beverage
8.71
The food received positive feedback, noted for variety and quality.
Overall Experience
8.88
Most reviews reflect a very positive overall experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:07

Property Description

Luxurious Accommodations

Puralã - Wool Valley Hotel & SPA provides air-conditioned rooms and suites with en suite bathrooms. Indulge in the ultimate relaxation with rooms featuring private spa baths for a truly luxurious experience.

Gourmet Dining Options

Savor the culinary delights at the hotel's restaurant offering both à la carte dishes and a complete buffet. Treat your taste buds to a variety of delectable meals in a cozy and inviting atmosphere.

Relaxation and Recreation

Unwind and rejuvenate at the Nature Club and Spa with a selection of beauty treatments and massage therapies. Take a dip in the indoor and outdoor swimming pools, complete with comfortable seating areas, or let the kids have a blast at the on-site kid's club.

Book now for an unforgettable stay at Puralã - Wool Valley Hotel & SPA!

Important information:

Please note that the access to the Natura Club & Spa is included in the rate. Includes an interior and exterior Pool, Hot Tub and gym.

The use of a cap is mandatory in the interior pool.

A swimming cap is mandatory in the Natura Club & Spa. When applicable, a diaper cover is also mandatory.

All guests have free access to the outdoor swimming pool of the Clube de Campo da Covilhã Sports and Restaurant, located 1.9 mi from Covilhã.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2875 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.8
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.88
D
Diogo solo_traveller it
7
Pros:

Simpatia dos funcionários.
Pequeno almoço ótimo

Cons:

Quartos super quentes e ar condicionado barulhento.
Insonorização para exterior e de certa forma entre quartos tambem

2026-05-09 via Nuitee
M
Miguel family_with_children pt
9
2026-05-08 via Nuitee
M
Melo couple pt
5
Piscina desagradável com aula de natação como se fosse uma piscina municipal.
Cons:

Havia uma aula de natação com miúdos muito pequenos mesmo às 18h achamos desagradável pedirem-nos para sairmos da piscina, para não falar do barulho quer do professor, quer dos miúdos. Desagradável. Devíamos ter sido informados no momento do check in.

2026-05-08 via Nuitee
B
Bruno couple pt
8
2026-05-07 via Nuitee
A
Alexandra Paulo solo_traveller pt
10
Pros:

De tudo foi uma estadia muito agradável, todos os colaboradores do hotel são muito atenciosos

Cons:

A casa de banho podia ter mais iluminação

2026-05-07 via Nuitee
J
Jorge family_with_children pt
10
Certamente, é para repetir...
Pros:

O pequeno almoço, foi excelente, muita qualidade e quantidade,
A sala, é grande e muita luz.
Excelente para começar o dia
Adorei

Cons:

Nada apontar

2026-05-07 via Nuitee
R
Raquel extended_group es
9
2026-05-06 via Nuitee
D
Dantas solo_traveller br
10
2026-05-05 via Nuitee
I
Isabel solo_traveller pt
8
2026-05-04 via Nuitee
A
Abdulmasih family_with_children pt
8
2026-05-04 via Nuitee
N
Nuno couple pt
10
2026-05-04 via Nuitee
B
bärbel couple de
9
Cons:

Beim Empfang hätte ich mir etwas mehr Herzlichkeit gewünscht, und an der Bar könnte der Service noch etwas routinierter sein.

2026-05-03 via Nuitee
N
Nelson couple pt
9
2026-05-02 via Nuitee
A
António solo_traveller pt
10
2026-05-01 via Nuitee
I
Ines couple pt
10
Pros:

Bom pequeno almoço e boa localização

Cons:

Nada a apontar

2026-05-01 via Nuitee
C
CARLOS solo_traveller pt
10
2026-05-01 via Nuitee
G
Graça couple pt
10
Experiência a repetir
Pros:

De tudo

2026-04-30 via Nuitee
M
MandicaBrito solo_traveller pt
9
2026-04-30 via Nuitee
A
Ana couple pt
10
2026-04-29 via Nuitee
P
Piero solo_traveller it
9
Soggiorno di relax.
Pros:

Buona struttura con una bella spa. La piscina e' notevole. Ottima la colazione a buffet. C'e' di tutto.

Cons:

L aria condizionata e' un po rumorosa. Una ventola silenziosa sarebbe l ideale.

2026-04-28 via Nuitee