Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast offerings
Excellent location
Cons:
High minibar prices
Unprofessional service from staff

Categories

Cleanliness
7.86
Room cleanliness mentioned positively, but issues with room condition and decor indicate room for improvement.
Service
8.33
Service was generally decent, but a major complaint regarding the manager's behavior negatively impacted the score.
Location
9.87
Multiple reviews highlight an excellent central location, very convenient for exploring.
Room Quality
7.32
Several guests noted problems with room temperature and decor, suggesting the need for updates.
Amenities
8.35
Facilities were decent, but lack of options in breakfast and comfort in common areas noted.
Value for Money
8.31
Mixed opinions on price, especially concerning minibar costs.
Food and Beverage
8.86
Breakfast was found to be satisfying and well-rounded by most guests.
Overall Experience
8.33
Despite several positive aspects, major issues with service left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Historic Charm in the Heart of Lucca

Renovated 18th-Century Palace: Immerse yourself in the history and elegance of our hotel, located in a beautifully renovated palace. Enjoy air-conditioned rooms with modern amenities and private bathrooms for a comfortable stay.

Cozy Lounge and Bar: Unwind after a day of exploring the city in our cozy lounge area or grab a drink at the bar open until midnight. Stay connected with internet access available for all guests.

Convenient Location: With the hotel just a few steps from Piazza Anfiteatro, and close proximity to Lucca Train Station and the A11 Florence motorway, exploring the city is a breeze. Book your stay at Hotel La Luna for a memorable experience in Lucca.

Important information:

Please note that rooms are in two separate buildings on the same square.

Please note that parking is subject to confirmation from the hotel before arrival, as parking spaces are limited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.4
Based on 1514 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
B
Butler • solo_traveller • gb
10
2026-09-12 • via Nuitee
F
Frau Reich • solo_traveller • de
10
Pros:

Rundum perfekt. Tolles Frühstück und toller Service😍

2026-09-11 • via Nuitee
B
Brian • family_with_children • dk
8
2026-09-10 • via Nuitee
C
Christa • couple • at
6
toplage, aber abgelebt
Cons:

ausstattung abgelebt

2026-09-09 • via Nuitee
A
AnnaFitz • solo_traveller • ie
9
Worth a stay
Pros:

It was so close to everything. Lovely quaint square with nice bar. Towels changed every day. Staff so lovely. We needed a lift so we stayed in the building beside hotel.

Cons:

Room quite small but serviceable for all your needs.

2026-09-09 • via Nuitee
S
Simonetta • solo_traveller • fr
10
Pros:

L endroit où est situé l hôtel vraiment impeccable juste parcontre quand ont ne connais pas pour arriver à l hôtel c était un peu galère mais sinon impeccable 👍

2026-09-08 • via Nuitee
E
Ermanno • couple • it
8
2026-09-07 • via Nuitee
R
Raphaël • family_with_children • fr
8
2026-09-06 • via Nuitee
S
Sabine • solo_traveller • at
9
2026-09-05 • via Nuitee
B
Betty • family_with_children • gb
8
2026-09-05 • via Nuitee
P
Peter • couple • dk
10
Pros:

Gode værelser med gode senge

2026-09-05 • via Nuitee
A
Antoinette • solo_traveller • gb
8
Comfortable and convenient.
Pros:

I had a lovely stay here last week. Perfect location, very clean and friendly. Just right for my first solo trip abroad.

2026-09-02 • via Nuitee
Z
Zoe • family_with_children • fr
10
Excellent central location and fantastic customer service. Would highly recommend this hotel
Pros:

Excellent central location, breakfast had lots of choice to match all tastes

2026-09-01 • via Nuitee
L
Laure-Agnes • family_with_children • fr
9
2026-08-31 • via Nuitee
R
Roberto • solo_traveller • it
10
2026-08-31 • via Nuitee
F
fab • solo_traveller • it
10
Vacanza in bici
Pros:

E' in una posizione assolutamente centrale, dove è quindi comodo raggiungere qualsiasi cosa. Ho particolarmente apprezzato la possibilità di disporre di un garage dove custodire la bicicletta. E' il secondo anno che ci torno

Cons:

Riuncerei allo stile un po imperiale dei copriletti e andrei su qualcosa di piu' igienico e moderno. Stiamo parlando di gusti pero'.

2026-08-31 • via Nuitee
M
Maurizio • family_with_children • it
8
2026-08-30 • via Nuitee
V
Vicentini • solo_traveller • it
10
Pros:

Cortesia e disponibilità

2026-08-30 • via Nuitee
A
anna maria • couple • it
10
Città storica e magica
Pros:

Gentilezza dello staff, posizione centrale. Stanza carina con aria condizionata

Cons:

Chiusura della doccia non a tenuta

2026-08-29 • via Nuitee
R
Ralf • family_with_children • de
9
2026-08-28 • via Nuitee