Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast offerings
Excellent location
Cons:
High minibar prices
Unprofessional service from staff

Categories

Cleanliness
7.86
Room cleanliness mentioned positively, but issues with room condition and decor indicate room for improvement.
Service
8.33
Service was generally decent, but a major complaint regarding the manager's behavior negatively impacted the score.
Location
9.87
Multiple reviews highlight an excellent central location, very convenient for exploring.
Room Quality
7.32
Several guests noted problems with room temperature and decor, suggesting the need for updates.
Amenities
8.35
Facilities were decent, but lack of options in breakfast and comfort in common areas noted.
Value for Money
8.31
Mixed opinions on price, especially concerning minibar costs.
Food and Beverage
8.86
Breakfast was found to be satisfying and well-rounded by most guests.
Overall Experience
8.33
Despite several positive aspects, major issues with service left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Historic Charm in the Heart of Lucca

Renovated 18th-Century Palace: Immerse yourself in the history and elegance of our hotel, located in a beautifully renovated palace. Enjoy air-conditioned rooms with modern amenities and private bathrooms for a comfortable stay.

Cozy Lounge and Bar: Unwind after a day of exploring the city in our cozy lounge area or grab a drink at the bar open until midnight. Stay connected with internet access available for all guests.

Convenient Location: With the hotel just a few steps from Piazza Anfiteatro, and close proximity to Lucca Train Station and the A11 Florence motorway, exploring the city is a breeze. Book your stay at Hotel La Luna for a memorable experience in Lucca.

Important information:

Please note that rooms are in two separate buildings on the same square.

Please note that parking is subject to confirmation from the hotel before arrival, as parking spaces are limited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.4
Based on 1514 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
P
Paola087 • family_with_children • ch
8
Pros:

La posizione, hotel in centro.

2026-11-07 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-11-06 • via Nuitee
F
FRANCESCO • couple • it
9
2026-11-06 • via Nuitee
P
Paola schintu • family_with_children • it
10
2026-11-03 • via Nuitee
I
ilaria • solo_traveller • it
10
2026-11-02 • via Nuitee
C
Caterina • family_with_children • it
9
Ottimo hotel centralissimo
Pros:

Hotel centralissimo e molto pulito. Personale super accogliente e ottima colazione.

Cons:

Pochissimo da dichiarare, forse solo il letto aveva le molle rumorose.

2026-11-02 • via Nuitee
B
Bengt • extended_group • se
10
Perfetto!🤗
Pros:

Bästa läge, bra rum och bra personal!
GrazieMille!

Cons:

Inget just nu!

2026-11-02 • via Nuitee
D
Desirèe • couple • it
10
Perfetto
Pros:

La posizione centrale ha permesso di raggiungere luoghi di interesse nel miglior tempo possibile senza l’ausilio degli autobus, soprattutto in giornata così affollata come quelle del comics

2026-11-02 • via Nuitee
S
simon • couple • gb
9
Ideally located to enjoy what Lucca has to offer, the room was clean, with tasteful decoration and furnishings.
Pros:

The property was tastefully decorated and furnished. With large full windows.
Breakfast was good.

Cons:

Nothing

2026-11-02 • via Nuitee
D
Daniele • family_with_children • it
8
Pros:

Posizione centrale e staff molto cortese.

Cons:

Colazione da rivedere.

2026-10-27 • via Nuitee
J
Jan • couple • no
1
2026-10-27 • via Nuitee
R
RICCARDO • family_with_children • it
8
2026-10-27 • via Nuitee
M
Maria • family_with_children • de
9
Pros:

Die Damen und Herren an der Rezeption waren besonders freundlich und hilfsbereit

2026-10-27 • via Nuitee
J
Josue • couple • it
10
2026-10-26 • via Nuitee
M
Mark • couple • gb
9
Great stay in Lucca.
Pros:

Great location.

Cons:

Our room over looked a restaurant which was noisy at night, but not the fault of the hotel. Just make sure the window shutters are closed.

2026-10-26 • via Nuitee
M
Melanie • couple • gb
9
Pros:

Location and were prefect

Cons:

Drinks were too expensive

2026-10-25 • via Nuitee
X
xavier • solo_traveller • de
8
Superbe!
Pros:

Tres Bon emplacement. Charme italien. Chambres superbes.

Cons:

Pas d’ascenseur dans un des immeuble

2026-10-24 • via Nuitee
C
Crotty • family_with_children • ie
9
Pros:

Lovely place.

Cons:

Nothing.

2026-10-22 • via Nuitee
R
Rafal • couple • pl
9
Pros:

Localisation

Cons:

It smells cigaretes in the room

2026-10-21 • via Nuitee
V
Vitor • couple • br
10
Hotel pequeno mas muito agradável.
Pros:

Localização.

2026-10-21 • via Nuitee