Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast offerings
Excellent location
Cons:
High minibar prices
Unprofessional service from staff

Categories

Cleanliness
7.86
Room cleanliness mentioned positively, but issues with room condition and decor indicate room for improvement.
Service
8.33
Service was generally decent, but a major complaint regarding the manager's behavior negatively impacted the score.
Location
9.87
Multiple reviews highlight an excellent central location, very convenient for exploring.
Room Quality
7.32
Several guests noted problems with room temperature and decor, suggesting the need for updates.
Amenities
8.35
Facilities were decent, but lack of options in breakfast and comfort in common areas noted.
Value for Money
8.31
Mixed opinions on price, especially concerning minibar costs.
Food and Beverage
8.86
Breakfast was found to be satisfying and well-rounded by most guests.
Overall Experience
8.33
Despite several positive aspects, major issues with service left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Historic Charm in the Heart of Lucca

Renovated 18th-Century Palace: Immerse yourself in the history and elegance of our hotel, located in a beautifully renovated palace. Enjoy air-conditioned rooms with modern amenities and private bathrooms for a comfortable stay.

Cozy Lounge and Bar: Unwind after a day of exploring the city in our cozy lounge area or grab a drink at the bar open until midnight. Stay connected with internet access available for all guests.

Convenient Location: With the hotel just a few steps from Piazza Anfiteatro, and close proximity to Lucca Train Station and the A11 Florence motorway, exploring the city is a breeze. Book your stay at Hotel La Luna for a memorable experience in Lucca.

Important information:

Please note that rooms are in two separate buildings on the same square.

Please note that parking is subject to confirmation from the hotel before arrival, as parking spaces are limited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1280 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
V
veronica • couple • it
8
2026-01-28 • via Nuitee
G
Giuliano • family_with_children • be
9
2026-01-28 • via Nuitee
G
Gabriele • solo_traveller • ch
7
Una notte di passaggio. Ideale solo per soste più lunghe per visitare la città
Pros:

Colazione e cortesia dello staff

2026-01-22 • via Nuitee
C
Cédric • couple • fr
8
Un hôtel confortable pour passer une nuit sereine
Pros:

La bonne insonorisation des chambres et le lit très confortable

Cons:

Décor de la chambre un peu vieillot.

2026-01-20 • via Nuitee
P
Pierluigi • couple • it
7
2026-01-19 • via Nuitee
C
CONSOLATA • extended_group • it
9
Rilassante
Pros:

La città

Cons:

Confusione in città

2026-01-19 • via Nuitee
O
Olcay • family_with_children • nl
8
Pros:

Ruime kamers

Cons:

Niet veel

2026-01-19 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Pros:

Personale ottimo,camera nella norma colazione varia ,buona e abbondante

Cons:

TV in camera era da cambiare

2026-01-19 • via Nuitee
M
Mauro • solo_traveller • it
9
Una bella giornata
Pros:

Colazione discreta. Posizione dell' albergo eccellente

2026-01-19 • via Nuitee
R
Ravi • solo_traveller • ca
7
Pros:

Fantastic location, helpful staff

Cons:

Old, tired property

2026-01-19 • via Nuitee
I
Immaculate Elizabeth • solo_traveller • au
10
Great stay in this boutique hotel. I was in the annex but it was safe, comfortable and lovely. Staff were incredibly hel
Pros:

Location and helpful staff

2026-01-19 • via Nuitee
M
Michael • couple • gb
8
This is definitely our favourite hotel in Lucca offering very good quality at a reasonable price
Pros:

The hotel is in a prime location and has very good staff. The breakfast is excellent with many gluten free options.

Cons:

There is a fair amount of noise on the street from the restaurant opposite.

2026-01-19 • via Nuitee
L
Luciano • couple • it
5
2026-01-19 • via Nuitee
S
sille • family_with_children • dk
8
2026-01-19 • via Nuitee
L
Louis • family_with_children • fr
10
Pros:

Emplacement fabuleux, avec parking attenant.
Personnel sympathique et efficace.

2026-01-16 • via Nuitee
F
francesca • couple • it
10
Fantastico
Pros:

Posizione eccezionale, personale gentile e pulizia impeccabile.
Garage accanto all hotel, e siamo in piena via Fillungo la più esclusiva di Lucca

Cons:

Arredamenti datati ma molto curati.

2026-01-10 • via Nuitee
C
CRISTIANO • couple • it
9
2026-01-09 • via Nuitee
B
Benoit • family_with_children • fr
9
2026-01-07 • via Nuitee
M
Martina_betta93 • family_with_children • it
8
Pros:

La posizione e la grandezza della camera.

Cons:

Letto non comodissimo e mancanza di ascensore.

2026-01-07 • via Nuitee
P
paulo • family_with_children • br
10
Pros:

Localizacao fantastica, banheiros com todas as amenidades e bom cafe da manha com variedade de frutas, sucos etc

2026-01-06 • via Nuitee