Hotel Hecco

Hotels
7.5 (149 reviews)
Medresa 1 , Sarajevo , ba

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Service availability problems

Categories

Cleanliness
6.25
Cleanliness was criticized due to issues like mold and unsatisfactory bathroom conditions.
Service
9.25
Some staff were commended for their friendliness, but there were significant issues reported.
Location
9.25
Location was generally positive, being close to attractions.
Room Quality
5.25
Room quality was poor, with complaints about size, equipment, and heating issues.
Amenities
7.25
Amenities were lacking, with issues reported about the expected services.
Value for Money
6.25
Many guests felt the room rates were not justified given the quality experienced.
Food and Beverage
8.25
Breakfast was noted positively in some reviews, but there were also some criticisms.
Overall Experience
8.25
Guests reported a mix of experiences, with significant disappointments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Renovated Modern Building: Hotel Hecco, a modern building renovated in 2018, is conveniently located just a 5-minute walk from Sarajevo’s cultural centre.

Luxurious Amenities: All rooms at Hecco Hotel offer air-conditioning, free Wi-Fi, en suite bathrooms with showers, and TV. Guests can enjoy free private parking and a restaurant serving national specialties and fine wines.

Organised Tours and Excursions: The hotel arranges tours to nearby attractions like Međugorje and cities such as Mostar, Blagaj, and Travnik. Additionally, a shuttle service from Sarajevo Airport can be easily arranged.

Book now to experience the perfect blend of modern comfort and convenience at Hotel Hecco.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 149 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 8.25
M
Maid • solo_traveller • ba
9
2026-01-19 • via Nuitee
K
Koprić • solo_traveller • hr
10
2026-01-19 • via Nuitee
D
Darko • couple • mk
8
2026-01-11 • via Nuitee
B
Branislav • solo_traveller • rs
8
2026-01-03 • via Nuitee
G
Galic • couple • hr
10
Pros:

lokacija

2026-01-03 • via Nuitee
M
Marin Tokic • couple • de
6
Pros:

Lokacija je dobra, osoblje iz druge smjene odlično i prijatno

Cons:

Cijena za sobu nije opravdana, veliki ručnik je bio poderane od starosti soba nije bila u potpunosti čista

2026-01-02 • via Nuitee
Željana • couple • hr
1
Loše
Pros:

Hotel se nalazi 15 munuta hodanja od Baščašije i soba je bila uredna i čista to je jedino pozitivno.

Cons:

Dobili smo sobu kojoj vodokotlić u wc-u nije radio, obratili smo se za pomoć na recepciji i umjesto da pošalju nekog da to poprave nama je ponuđeno da koristimo wc na recepciji.
Soba nije bila dovoljno ugrijana i žalili smo se da nam je hladno da nam donesu neku grijalicu ili bar dodatne posteljine da nam ne bude hladno al nitko nam nije pomogao.
Klima u sobi koja je bila nije mogla grijati nego je samo puhala hladni zrak iaki nas je momak sa recepcije uvjeravao u suprotno.
Kada smo se vraćali u hotel sa novogodišnjeg dočeka nismo mogli ući jer nam nitko nije dao šifru za ulazak u hotel, stajali smo ispred vrata i dugo zvonili na temperaturi -9 al nikog nije bilo da nam otvori jer je momak sa recepcije spavao za vrijeme radnog vremena. Spasili su nas drugi gosti koji su se vraćali i koji su imali šifru za ulazak u hotel.
Kada smo ušli u hol hotela tada je iz sobe provirio recepcionar koji nije bio na svom radnom mijestu.
Već jednom sam boravila u ovom hotelu i boravak je bio ugodan zato sam ga ponovo izabrala.
Od svojih 10 posjeta Sarajevu ovo je prvo jako negativno i neugodno iskustvo sa smještajem.

2026-01-02 • via Nuitee
E
Edin Vasva • family_with_children • ba
10
2026-01-01 • via Nuitee
A
Ante • couple • hr
1
Pros:

Nista

Cons:

Soba placena 90€ za jednu noc.na stranici sobe prikazane kao prostrane,a dobili sobu u potkrovlju koja je bila iznimno mala i ne moze se uspraviti i izgledala je kao da jos nije u potpunosti zavrsena tj sav namjestaj bio razbacan po sobi. "Klima" je bila plasticna kutija koja je samo hladila, radiatori nisu radili a vani -7 stupnjeva. Kupaona ne cista, ne mogu uopce opisati njeno stanje, vrata od tusa nisu se uopce mogla zatvoriti do kraja.. Kao secer za kraj pri rezervaciji je parking u garazi bio ukljucen ali ga nije bilo.

2026-01-01 • via Nuitee
A
Alic • family_with_children • ch
10
2026-01-01 • via Nuitee
D
Dragana • extended_group • rs
10
2025-12-09 • via Nuitee
B
Betül • couple • de
10
2025-11-17 • via Nuitee
M
Mešanović • solo_traveller • ba
8
2025-11-11 • via Nuitee
D
Dino • couple • de
10
2025-11-11 • via Nuitee
A
atilla gencer • extended_group • tr
9
2025-10-27 • via Nuitee
P
Pavla • couple • cz
9
Pros:

Ubytování využito na jednu noc, poloha blízko Baščaršiji pěšky cca 10 min,chutná snídaně,mila pani recepční,možnost posezeni ba velké společně terase

Cons:

Koupelna malá,při použití toalety hlava v umyvadle

2025-10-26 • via Nuitee
E
Ester • extended_group • ee
6
soodne
Pros:

sõbralik, meeldiv personal

Cons:

hommikusöök

2025-10-24 • via Nuitee
L
Luka • family_with_children • hr
8
Pros:

Lokacija blizu centra, dobili smo parking unutar garaže. Osoblje ugodno.

2025-10-16 • via Nuitee
B
BDRI • couple • hr
2
Not the best choice
Pros:

Some of the staff are really friendly and that is commendable.

Cons:

The cleanliness is not up to par, fungus in the bathroom, almost impossible to use the toilet, the view from the balcony is not worth paying extra for.

2025-10-13 • via Nuitee
A
Ana • family_with_children • hr
7
Pros:

Blizina centra,miran kvart. Ljubazno osoblje.

2025-10-12 • via Nuitee