Hotel Hecco

Hotels
7.5 (172 reviews)
Medresa 1 , Sarajevo , ba

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Service availability problems

Categories

Cleanliness
6.25
Cleanliness was criticized due to issues like mold and unsatisfactory bathroom conditions.
Service
9.25
Some staff were commended for their friendliness, but there were significant issues reported.
Location
9.25
Location was generally positive, being close to attractions.
Room Quality
5.25
Room quality was poor, with complaints about size, equipment, and heating issues.
Amenities
7.25
Amenities were lacking, with issues reported about the expected services.
Value for Money
6.25
Many guests felt the room rates were not justified given the quality experienced.
Food and Beverage
8.25
Breakfast was noted positively in some reviews, but there were also some criticisms.
Overall Experience
8.25
Guests reported a mix of experiences, with significant disappointments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Renovated Modern Building: Hotel Hecco, a modern building renovated in 2018, is conveniently located just a 5-minute walk from Sarajevo’s cultural centre.

Luxurious Amenities: All rooms at Hecco Hotel offer air-conditioning, free Wi-Fi, en suite bathrooms with showers, and TV. Guests can enjoy free private parking and a restaurant serving national specialties and fine wines.

Organised Tours and Excursions: The hotel arranges tours to nearby attractions like Međugorje and cities such as Mostar, Blagaj, and Travnik. Additionally, a shuttle service from Sarajevo Airport can be easily arranged.

Book now to experience the perfect blend of modern comfort and convenience at Hotel Hecco.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 172 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 8.25
G
Güngör • solo_traveller • at
6
Pros:

Nähe zur Bascarsiya und wir Glück gehabt in der Garage zu Parken

Cons:

Kein Aufzug

2026-08-08 • via Nuitee
M
Michał • family_with_children • pl
10
Pros:

Hotel w bardzo dobrej lokalizacji. Krótki spacer do starówki. Sklep pod samym hotelem. Na krótki pobyt jest bardzo dobrze.

2026-08-08 • via Nuitee
A
Andrea • family_with_children • cz
8
Skvělé umístění hotelu v dosahu pěší chůze do centra.
Pros:

Moc milá a ochotná recepeční

Cons:

Kdo přišel na snídani cca v 9 hodin, už byly jen zbytky a nebylo doplněno.

2026-08-07 • via Nuitee
A
Aida • family_with_children • me
2
Pros:

Dorucak nismo ni imali a papreno smo platili.

2026-08-07 • via Nuitee
M
Mladen • couple • ba
6
2026-08-07 • via Nuitee
A
Ayhan • solo_traveller • tr
8
Pros:

Biraz daha merkeze yakın olsa daha iyiydi ama tercih edilebilir.

2026-08-06 • via Nuitee
J
Jasmina • extended_group • at
10
2026-08-06 • via Nuitee
J
jelena • solo_traveller • hr
10
2026-08-05 • via Nuitee
K
Karić • solo_traveller • ba
9
Pros:

Jako simpatičan hotel blizu starog dijela grada. Lijepo uređen i udoban. Osoblje je bilo ljubazno a boravak ugodan.

Cons:

Kupatilo je prilično staro i pomalo nepraktično. Parking je bio omogućen ali na cesti i uzbrdici što je zabrinjavalo.

2026-08-05 • via Nuitee
S
SergioDive • solo_traveller • it
10
2026-08-02 • via Nuitee
S
Samet • family_with_children • be
8
Belle ville Sarajevo
Pros:

Emplacement bien en 10min de marche vous êtes à Bascarsi

Cons:

L’hôtel doit se rénover

2026-08-02 • via Nuitee
A
Arnela • solo_traveller • ba
3
Cons:

Hotel Hecco de lux posjecen nekoliko puta.U ovom prvi put i samo zato sto smo ocekivali da ce imati zadovoljajuce standarde,jer smo sa Hecco de lux bili prezadovoljni. Dakle, soba u potkrovlju, bez klime, mora biti tako i oznacena. Cijenu ne moze imati istu kao i druge sobe. Osoblje pristojno,ali turisticki nepripremljeno. Druga soba uredna,cista,bez bilo kakve dodatne opreme u toaletu. Sve u svemu,zasto postoji standarizacija na bookingu,ili kod nas ne vazi. Mi po svom.

2026-08-02 • via Nuitee
B
BAHUDEN • extended_group • sa
3
لن أكرر السكن ولو نمت في حديقة المدينة
Pros:

قربه من السوق القديم

Cons:

كان الاتفاق على غرفة لأربعة أشخاص وإذا هي غرفة لا تحتمل اثنين للأسف احمل بوكينج لان الواجب محاسبة الفندق لإستغلاله حاجتي للمبيت لسفري والعائلة صباح اليوم الثاني وكان السعر اكثر من 300يورو

2026-08-02 • via Nuitee
S
Sakic • solo_traveller • ch
9
2026-07-25 • via Nuitee
K
Krzysztof • family_with_children • pl
6
2026-07-24 • via Nuitee
Z
Zupančič • solo_traveller • si
10
2026-07-22 • via Nuitee
J
Jacek • solo_traveller • pl
5
Pros:

Lokalizacja

Cons:

Czystość

2026-07-22 • via Nuitee
C
CARLI • couple • it
9
2026-07-22 • via Nuitee
E
Essa • solo_traveller • bh
8
Pros:

قريب من وسط المدينة

Cons:

يقع الفندق على رفعة

2026-07-21 • via Nuitee
B
Barbora • extended_group • sk
7
Cons:

V popise bolo uvedené že izby majú minibar/chladničku, po príchode sme zistili že minibar/chladnicka niesú na izbe, mám intolerancie a potravinové alergie, jedlo ktoré som priniesla sme museli vyhodiť, do kuchyne nám ho vraj nemohli odložiť

2026-07-20 • via Nuitee