Hotel La Media Luna

Hotels
Independent
7.2 (50 reviews)
Hermanos Dominguez No. 5 , Tuxtla Gutierrez , MX

Facilities

Area shuttle (surcharge)
Free WiFi
Luggage storage
Designated smoking area
Multilingual staff
Tours/ticket assistance
Area shuttle (surcharge)
Airport transportation - pickup (surcharge)

Property Description

Convenient Amenities:
Make the most of complimentary wireless internet access and tour/ticket assistance during your stay. The area shuttle (surcharge) provides easy access to nearby destinations. Don't miss out on delicious meals at El Misho or grab some snacks at the coffee shop/cafe. Additionally, room service (during limited hours) is available for your convenience.

Relaxing Environment:
Unwind at the bar/lounge and enjoy your favorite drink to quench your thirst. The hotel features multilingual staff, luggage storage, and laundry facilities for a worry-free stay. For a surcharge, take advantage of the roundtrip airport shuttle (available on request) to travel with ease.

Comfortable Accommodation:
Feel at home in one of the 14 individually decorated guestrooms. Stay connected with complimentary wired and wireless internet access and unwind with cable programming for entertainment. The private bathrooms with showers offer complimentary toiletries and hair dryers. Housekeeping is provided daily, and amenities like irons/ironing boards and cribs/infant beds are available upon request.

To truly experience San Cristóbal de las Casas, book your stay at Hotel La Media Luna today.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TGZ

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 50 reviews
A
Ana
4
Hotel bonito y céntrico pero el descanso imposible
Pros:

El personal muy amable y atento, el hotel limpio y bonito pero dormir bien fue imposible, demasiado ruido, las paredes muy delgadas todo lo que pasaba afuera de la habitación desde las 7am se escuchaba, niños gritando, gente hablando todo se oía como si estuvieran dentro en el cuarto. No lo recomiendo si buscan poder dormir bien. La relación precio calidad más
o menos, esta bien ubicado pero las
habitaciones son súper sencillas , si por lo menos hubiera sido silencioso. En internet dice que aceptan perros y al llegar me dijeron que no y me cobraron extra por ellos. Tambien hubo problemas con el cobro de la tarjeta y la tarifa originalmente estipulada , supongo que falta de comunicación entre el personal, todo esto cuenta mucho cuando uno lo
Único que quiere es descansar .
Las chicas que trabajan ahí muy amables también la
gerente pero al final eso no compensó

2017-04-21 via Nuitee
G
Gerardo
6
Hotel con buena ubicación
Pros:

Al hospedarme con mi familia pedimos cambio de cuarto, ya que el que nos asignaron tenía una cama con el colchón en muy malas condiciones y la ropa de cama estaba limpia pero muy luida, también había fuga en el lavabo. Nos asignaron otro cuarto en mejores condiciones, pero aún así los colchones no eran cómodos. Al parecer la administración es nueva y están en proceso de cambio de mobiliario; pienso que cuando eso ocurra el hotel subirá mucho de nivel. Otro detalle es que no nos dieron llave de cuarto y los recepcionistas nos tenían que abrir, lo que en ocasiones es incómodo.

2017-04-20 via Nuitee
V
Verified traveler
4
Pros:

No servía el control de la tv. No entregaron factura de mi estancia. En recepción nadie daba solución

2017-03-20 via Nuitee
M
mario roman
2
Inseguro pesimo servicio
Pros:

Pésimo servicio.
Inseguro
Area de Recepción sin buena atención
Nada recomendable
Tuvimos que llamar a la policía por la inseguridad del hotel

2017-03-19 via Nuitee
V
Verified traveler
2
dormire all'addiaccio...esperienza unica
Pros:

Arrivati in hotel all'una di notte perchè nessuno sembrava conoscerlo, abbiamo scoperto che la nostra prenotazione non era andata a buon fine con la scusa di avere problemi con expedia, secondo me, essendoci il tutto esaurito in città, hanno pensato di affitare la nostra camera pensando che non saremmo più andati. Dopo un lungo giro di telefonate, avendo costatato il tutto esaurito negli hotel limitrofi, sono riuscita a convincere alle 3 di notte l'addetto alla reception a farci dormire in uno stanzino che fungeva da lavanderia. Abbiamo steso a terra alcuni piumoni e "dormito" così addirittura fino alle 7 del mattino quando dovevamo liberare la stanzetta occupata da lavatrici asciugatrici e biancheria sporca per permettere loro di utilizzarla. La seconda notte abbiamo dormito in una vera camera, la recensione è su quella.

2017-03-04 via Nuitee
V
Verified traveler
8
Pros:

Teniendo en cuenta que expedia no realizó mi Reservacion como me confirmó el personal del hotel se porto muy amable
Es una porqueria la página expedia, como se atreven a dejarnos así sin donde alojarnos

2016-12-29 via Nuitee
P
PHILIPPE EMMANUEL
6
Pros:

todo bien excepto la agencia de viajes del hotel

2016-04-02 via Nuitee
F
Faith
8
Clean, comfortable, good location
Pros:

Clean, comfortable, close to everything and very quiet. Sometimes water for shower could be hotter.

2016-01-29 via Nuitee
V
Verified traveler
10
Muy agradable la estancia
Pros:

Un lugar muy bonito y muy bien ubicado.
Y muy buen personal muy atentos.



2016-01-06 via Nuitee
T
Tere
2
Forced to book another hotel
Pros:

We booked more than three weeks in advance through expedia and wrote to the hotel to ask about parking and confirm our booking. We received a reply confirming the exact dates with the information we had requested, but to our surprise, when we arrived at the hotel the receptionist almost didn't even let us in, saying that he had no pending reservations for the day. We showed our confirmation but he said the system did not show our reservation at all, that he did not have availability. It was 9:30 pm, we had just driven for an hour, traveled by plane, etc...
We showed him the email we received from the hotel with the confirmation. He had no intentions of helping us or even investigating the issue and we basically forced him to contact the reservation manager who had sent us the email. He said the only room he had available was a shared bathroom and that they would change room the following day.
The room was a tiny cube, our bags almost didn't fit, and the bathroom had hairs on the floor, very disgusting. As we came here for comfort, we decided to ask around at other hotels to find a better option and we did, so we came back for our bags. When we arrived the receptionist told us that he did have our room ready and that they could give it to us right away, we found it odd that 40 minutes before he had said he had no rooms... so we left. He became very altered and rude, accusing us of bad intentions, saying he did not want guests like us, basically shutting the door on our face

2016-01-04 via Nuitee
V
Verified traveler
4
Hotel- very basic amenities
Pros:

The staff was OK but the hotel 's amenities, decor, etc. are all extremely basic. The bed was uncomfortable with a bare bones mattress (no spring mattress, this was an old-school strip of materials, that's it) and creaked all the time. There's an analog TV with no remote and no cable. (the TV reception seemed as if there was no antenna attached even). There is no phone. But, perhaps this is all one must expect at the low price charged. We booked this hotel as nothing else was available and I would not choose to go back here again.

2016-01-02 via Nuitee
V
Verified traveler
4
Overpriced but Good Location
Pros:

We stayed around new years and, thus, the room rate was probably a bit higher than normal (just over $100 USD per night). Though the room was large (2 bedrooms with a kitchen) the room was not at all comfortable. The bathroom was a bit of a mess with mold growing on the wall in the shower. The location, however, is very good, as it is very close to some of the better restaurants and night life in San Cristobal. If I were to do it again, I would have stayed further north in the city.

2015-12-31 via Nuitee
V
Verified traveler
8
Good hotel
Pros:

Great place, in the middel of the centre. The room is clean and the people were frendly.
The bed was a little hard.

2015-12-27 via Nuitee
V
Verified traveler
8
Nettes Hotel am Stadtrand von San Cristobal
Pros:

Zimmer sind um einen Innenhof platziert. WLAN gut. Zimmereinrichtung ausreichend, kostenloses Mineralwasser. Touren sollte man in einem Büro in der Stadt buchen, da diese vom Hotel teurer angeboten werden. San Cristobal selbst? Die hohe Abgasbelastung durch die ständigen Verkehrsstaus nimmt der Stadt ihren Charme, aber dafür kann das Hotel nichts.

2015-12-08 via Nuitee
C
Carlos Enriaue
8
Hotel agradable cerca del centro
Pros:

El personal fue muy amable. Las habitaciones son agradables. El cuarto de baño es un poco vetusto. El hotel está muy bien ubicado.

2015-11-29 via Nuitee
S
Steve
8
Friendly, comfortable and well located
Pros:

Great location a few steps from Andador Turístico and walkable from the bus terminal. I asked for a quiet room and had one right at the back. A bit dark but otherwise perfect and spacious. I could check in early which was great.

2015-11-20 via Nuitee
G
Gerardo
10
gracias por todo
Pros:

Excelente, servicio, comida, habitacion, limpieza, personal, nos trataron super bien

2015-08-08 via Nuitee
V
Verified traveler
4
Centralt og roligt beliggende
Pros:

Hotellet er ikke trestjernet, højst 2 stjerner. Trænger til opfriskning. Restaurant indbyder ikke til brug. Ingen spiste morgenmad eller andet i de 4 dage vi var der.

2015-07-16 via Nuitee
V
Verified traveler
2
Ne vaut pas le prix
Pros:

Hôtel difficile d'accès en voiture, compte tenu des axes piétonniers et des sens uniques. L'établissement n'offre pas de stationnement contrairement à d'autres hôtels proches et moins chers.
Les chambres sont organisées autour d'une cour intérieure couverte. Bien pour isoler des bruits de la rue, mais cela fait de l'écho et on peut profiter des ronflements issus de la chambre à 20 mètres... Par ailleurs, pas de clim, on aère en ouvrant la petite fenêtre sur la cour intérieure.
Le lit matrimonial doit faire à peine 120 cm de large, et sur un détestable sommier métallique, sorti tout droit des années 70.

2015-03-09 via Nuitee
V
Verified traveler
10
Hotel bien ubicado y tranquilo.
Pros:

El hotel está ubicado paralelo al inicio de la calle peatonal en donde se encuentran muchos restaurantes y tiendas; también se encuentra a tres cuadras del centro de San Cristobal. Los cuartos son muy lindos (comparten el estilo de San Cristobal, en general) y bastante tranquilo el ambiente. Por el buen precio y ubicación sin duda lo recomiendo.

2015-02-02 via Nuitee