Hotel Neptuno

Hotels
8.3 (951 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 951 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
A
Ana Isabel • couple • es
10
Volveremos
Pros:

Todo, desde el trato en recepción, el personal amable, agradable, el hotel muy bonito, la habitación nos encantó, estuvimos en la habitación 305 y de verdad nos encantó, amplia y muy luminosa, con una terraza grande y el baño perfecto, limpio y amplio, la ubicación perfecta porque sales del hotel y tienes enfrente la playa y a pocos pasos las ferias de verano que es un 10, con restaurantes para tomar algo o pasear y ir a cenar o comer, llevo toda mi vida veraneando en san Pedro, ya que tengo casa allí, pero para cuando vas sin planear o quieres ir a un hotel y descansar de cocinar y preocupaciones de una casa este hotel lo recomiendo 100% de verdad, tienen un garaje para el coche que ya que tienes todo al lado viene bien para olvidarte, aparte el hotel tiene sombrillas y sillas para la playa para los clientes sin costo adicional, un sitio tranquilo y con buena vibra, leí algunas reseñas de que se escucha todo en las habitaciones y nosotros en nuestra experiencia decimos que no, no oíamos nada que molestara ni sentimos hablar a otras habitaciones, de verdad si vienes de vacaciones este hotel lo recomiendo en todo sentido.

2026-01-19 • via Nuitee
F
Fernando • solo_traveller • es
9
Retirada perfecta
Pros:

La ubicación es excelente, primera línea de playa. Las vistas desde el comedor durante el desayuno son inmejorables. El desayuno es completo, en un lugar espacioso y con gran luz.

Cons:

Todo estuvo OK

2026-01-19 • via Nuitee
A
Anders • couple • se
7
2026-01-19 • via Nuitee
F
Fernando • solo_traveller • es
9
Siempre cargo "pilas' en el Hotel Neptuno
Pros:

El desayuno completo y en un amplio espacio y con vistas al mar. No sé puede pedir más!

Cons:

Todo me pareció ok

2026-01-19 • via Nuitee
V
Volha • family_with_children • es
4
Pros:

Расположение супер.Завтрак не плохой.В общем все не плохо

Cons:

Все на 85%

2026-01-19 • via Nuitee
S
Soledad • couple • es
9
Genial ,para repetir
Pros:

Me encantó todo,del desayunao la variedad y destacaría la atención de Paula encantadora y super atenta,,de recepción destacaría a Dany con su gran sonrisa y como no a Pepa que me encantó lo agradable y familiar que es ,no cambies nunca ,el personal de limpieza super majas todas,en general todo muy bien

Cons:

Pues por poner un pero........el último día no estaba Paula y la chica que había rubia con el pelo corto de blanco muy seca y distante no fue lo mismo

2026-01-19 • via Nuitee
F
Fernando • solo_traveller • es
9
Relax total
Pros:

La ubicación del hotel es excelente, en primera línea de playa. El desayuno es completo, en un comedor amplio y con vistas al mar.

Cons:

Todo OK

2026-01-19 • via Nuitee
P
Pascuala • couple • es
7
Pros:

La zona en la que estaba situado y el buffet

Cons:

El precio

2026-01-19 • via Nuitee
S
Susana • family_with_children • es
10
Volveré sin dudarlo
Pros:

La ubicación perfecta. A pie de playa.

2026-01-19 • via Nuitee
C
carolina • family_with_children • es
6
2026-01-19 • via Nuitee
J
Johannes • couple • be
10
Alles was prima
Pros:

Het ontbijt was zeer uitgebreid en goed

Cons:

Niets

2026-01-15 • via Nuitee
M
Markus • couple • es
10
Nice Hotel - perfect Location
Pros:

Nice Hotel - perfect Location

Cons:

THE VIEW. The hotel's style.

2026-01-15 • via Nuitee
K
Kateryna • couple • es
10
Смачні сніданки, чисті номери та гарне розташування
Pros:

Чисто

2026-01-15 • via Nuitee
M
María • solo_traveller • es
7
2025-12-07 • via Nuitee
M
MOLLY • couple • gb
9
PERFECT RELAXING STAY.
Pros:

GREAT LOCATION RIGHT BY THE SEA WITH LOVELY VIEWS. ENJOYED THE TASTY, VARIED BREAKFASTS AND RELAXING ATMOSPHERE OF THE HOTEL. MODERN NAUTICAL DECORATIONS, VERY COMFORTABLE WELL EQUIPPED ROOMS, SLEPT VERY WELL EVERY NIGHT. STAFF WERE ALWAYS ON HAND TO HELP..

Cons:

HAD TO LEAVE VERY EARLY FOR OUR FLIGHTS AND MISSED THE DELICIOUS LAST DAY BREAKFAST😥

2025-12-03 • via Nuitee
L
LOUISE • couple • ie
10
Excellent location
Pros:

Location beautiful..
Breakfast excellent
Staff friendly and helpful

Cons:

Nothing

2025-11-08 • via Nuitee
S
Shara • solo_traveller • us
8
Pros:

Great location and excellent service

2025-11-08 • via Nuitee
H
Heinz • couple • at
8
Es war angenehm in der Nachsaison und wir kommen wieder ,
Pros:

Zimmer mit Balkon und Meerblick , Gute Matratzen , Flach abfallender Strand , kurzer Weg , nur über die Straße zum Strand , Gutes Frühstück , Freundliches Personal , Sonnenschirm und Liegestühle kostenlos verfügbar vom Hotel .

Cons:

Bei Anreise mit dem Auto kaum Parkplätze beim Hotel , Fahrradverleih in der Nähe hatte kein E-Bike .
Zu Fuss erreicht man schnell einige Lokale am Strand , aber in die Ortsmitte mit den Geschäften ist es ziemlich weit und die Auswahl der Geschäfte ist sehr gering .

2025-11-08 • via Nuitee
A
Andrea • couple • gb
9
Lovely, would return.
Pros:

Breakfast, wasn't really for us. Hot food wasn't very hot . Pastries were good. Beds and bedding were fantastic, sheets we're very white and clean, pillows we're very good to. Gentlemen on reception was lovely, very welcoming. The view from the room was fabulous 👌 we would definitely return.

Cons:

Breakfast, would have liked more information on the area .

2025-11-07 • via Nuitee
S
Shatha • solo_traveller • ae
10
100% recommended.ill go again definitely!
Pros:

Everything! Clean friendly staff, amazing location, very safe area. Director in front of the beach, amazing view.

2025-10-29 • via Nuitee