Hotel Neptuno

Hotels
8.3 (1047 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1047 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
M
Manuel solo_traveller es
7
2026-06-27 via Nuitee
R
Ramón couple es
9
2026-06-27 via Nuitee
J
José couple de
10
So tolles Hotel
Pros:

Alles war so richtig super. Das Frühstück war so lecker ! Wir waren sehr entspannt.

2026-06-26 via Nuitee
C
Cristina extended_group es
10
Breve pero muy bueno
Pros:

Todo, la ubicación , las habitaciones.

2026-06-26 via Nuitee
L
Lesley couple gb
10
2026-06-24 via Nuitee
L
Loredana solo_traveller it
10
2026-06-24 via Nuitee
T
Tamara solo_traveller es
10
Pros:

La atención del personal .muy amables

Cons:

La bañera muy justo el baño

2026-06-23 via Nuitee
J
Juan couple es
5
2026-06-22 via Nuitee
G
Gonzalo Javier couple es
4
2026-06-22 via Nuitee
E
Esther family_with_children es
10
2026-06-22 via Nuitee
S
Sergio solo_traveller es
8
Pros:

La cercanía a la playa

2026-06-21 via Nuitee
M
Marie Jeanne extended_group be
9
Heel goed
Pros:

Alles OK

2026-06-21 via Nuitee
R
RAFAEL couple es
10
Agradable
Pros:

Cómodo

Cons:

Sin parking

2026-06-21 via Nuitee
K
Kees solo_traveller nl
8
2026-06-20 via Nuitee
A
Arnim solo_traveller de
7
Pros:

Das Zimmer war vom Meer abgewandt und daher ruhig gelegen. Frühstück nebst Kaffee und Getränken war gut.

Cons:

Das Hotel ist schon etwas in die Jahre gekommen und bedarf einer Renovierung.

2026-06-20 via Nuitee
P
Peter couple nl
9
Een heel relaxed verblijf
Pros:

Personeel heel vriendelijk en behulpzaam. Kamers keurig netjes en rustig gelegen hotel

2026-06-19 via Nuitee
E
Esther couple es
8
Pros:

La cercanía a la playa ,la limpieza , el personal fue amable

Cons:

El baño es lo único que diría como pega ,es antiguo salvo la mampara y el secador es mucho más ,además no funcionaba .

2026-06-16 via Nuitee
M
Maria solo_traveller es
10
Excelente 👌
Pros:

Huy me ha encantado la vista. Que quede frente el mar eso no tiene precio. Me quede súper encantada tanto que ando buscando a ver si tengo suerte de conseguir una habitación con balcón vista al mar. El personal súper amables, el desayuno muy bien, rico todo . Mi esposo y yo quedamos con ganas de volver a echarnos otra escapada a ese maravilloso lugar. Gracias así que nos veremos pronto otra vez. Nuevamente gracias por todo.

Cons:

Que solo pase 1 noche . Pero por cuestión de trabajo solo pudimos 1 sola noche 2 días, pero volveremos.

2026-06-16 via Nuitee
P
Pilar solo_traveller es
9
2026-06-16 via Nuitee
D
Daniela solo_traveller es
10
Pros:

Todo muy bien muy limpio y un desayuno variable ,recomiendo .A pie de playa y para poder darte paseo

Cons:

Me gustó todo

2026-06-15 via Nuitee