Hotel Neptuno

Hotels
8.3 (1075 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1075 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
M
María del Mar couple es
8
Repito cada verano
2026-07-18 via Nuitee
F
FannyPerp family_with_children fr
9
2026-07-18 via Nuitee
F
Francisco Gines couple es
10
2026-07-18 via Nuitee
D
Daniela solo_traveller de
10
Pros:

We had a wonderful stay. The location is superb, rooms were clean and reasonably sized, the breakfast was great, and the staff very nice.

2026-07-15 via Nuitee
G
Global solo_traveller es
8
Sencillo y buena ubicación. Para un par de días
Pros:

El personal muy atento y la ubicación excelente

Cons:

Los baños deberían de estar más adaptados, sobre todo si vas con alguna discapacidad por movilidad. Y la entrada al hotel solo se puede acceder puede escaleras. Por todo lo demás estuvimos muy a gusto

2026-07-14 via Nuitee
O
Olivier Maes couple be
8
2026-07-14 via Nuitee
P
Patricia solo_traveller es
10
2026-07-13 via Nuitee
M
miguel family_with_children es
8
2026-07-13 via Nuitee
A
Alicia solo_traveller es
8
Pros:

Ubicación

2026-07-11 via Nuitee
D
Dorette couple es
9
Stunning little hotel, clean, friendly , everything you’d want, and right on the beach ..
Pros:

Everything! Spoilt us for anywhere else!!!

Cons:

Honestly, we loved it all …

2026-07-11 via Nuitee
A
AlinaMadalina solo_traveller es
8
Pros:

Lo que más me gustó: la ubicación y la tranquilidad .

2026-07-10 via Nuitee
T
Tomás family_with_children es
8
Frente a la playa, muy limpio, lastima la falta de piscina.
Pros:

El hotel estaba super limpio, la zona se aparca super bien, tienes la playa en frente y cerquísima restaurantes y una feria, las chicas de la limpieza son muy agradables y el desayuno, es muy completo.

Cons:

Le falta una piscina, he ido con niños y la hemos echado mucho de menos, además pedí si podían ponerme con balcón con vistas al mar, y me dijeron que con niños no dan esas, entonces no teníamos balcón para tender las cosas, aunque la habitación era muy grande y seque las cosas en sillas.

2026-07-10 via Nuitee
L
luis alberto family_with_children es
10
Excelente
Pros:

La localización

Cons:

Es un hotel un poco antiguo , yo estuve en habitación doble y solo había una mini televisión en la habitación principal , las instalaciones están renovadas pero no reformadas , necesitarían una gran reforma

2026-07-09 via Nuitee
C
Carlos couple es
9
2026-07-09 via Nuitee
A
Anna extended_group es
9
2026-07-07 via Nuitee
A
Albert extended_group nl
10
Perfect
Pros:

Locatie en prijs

2026-07-07 via Nuitee
I
Ingo couple de
8
Gute Lage- schlichtes freundliches Hotel
Pros:

Gute Lage, schlichte Zimmer mit Balkon, tolle Aussicht in die Badebucht, vielseitige Gastronomie direkt erreichbar, sofortiger Zugang zum Strand

Cons:

Direkt an der „Poser“ Straße gelegen- sehr früh Straßenverkehr der uns beim schlafen gestört hat

2026-07-07 via Nuitee
J
Johan Anton solo_traveller no
8
2026-07-06 via Nuitee
M
Martinez Pérez family_with_children es
8
2026-07-06 via Nuitee
M
Marjana solo_traveller si
5
Pros:

Prijazno oseblje, dober zajterk.

Cons:

Voda topla, vendar plitva in preveč trave. Da prideš do pasu v bodo moraš daleč v vodo, globina največ 7 m.
Populacija prebivalcev različna, včasih moteča.
Ulice enosmerne, hodijo po cesti se ne radi umikajo.
Primer otrok ležal na cesti in se ni umaknil dokler nisva pripeljala do njega in še takrat počasi" kaj delaš tukaj"
Prepotovala velik del Španije , tako da ne boste mislili da nakladam.
M.

2026-07-05 via Nuitee