Hotel Neptuno

Hotels
8.3 (993 reviews)
Avenida Romeria de la Virgen del Carmen 19 , Cartagena , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited parking
Breakfast temperature issues

Categories

Cleanliness
8.51
Clean and tidy premises as highlighted in several reviews.
Service
8.88
Staff were friendly and helpful, always available to assist.
Location
9.02
Great location right by the sea with lovely views.
Room Quality
7.97
Rooms were comfortable and well-equipped, though some noted they are starting to show age.
Amenities
7.8
Amenities are sufficient, but lack of parking was mentioned as a drawback.
Value for Money
8.26
Good value considering location and overall quality.
Food and Beverage
7.51
Breakfast had a variety but was critiqued for not being consistently hot.
Overall Experience
8.48
Guests generally had a very positive experience and indicated strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:01

Property Description

Breathtaking Sea Views
Hotel Neptuno, nestled on the Mar Menor coast, offers stunning sea views from your private balcony, just a stone's throw away from the sandy beach.

Culinary Delights
Indulge in traditional Mediterranean cuisine at the hotel's summer restaurant, with a terrace overlooking the sea, providing a perfect setting for a delightful dining experience.

Explore and Unwind
Take a leisurely stroll along the picturesque promenade connecting La Puntica and Villananitos beaches, leading to the vibrant tourist hub of Lo Pagán. Enjoy water sports at the marina or relax in the Salinas de San Pedro del Pinatar Regional Park, known for its birdlife and therapeutic mud baths.

Experience serenity and adventure at Hotel Neptuno - book now for an unforgettable seaside getaway.

Important information:

Please note access to the hotel is via a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 993 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.51
Overall Experience: 8.48
C
Christine • couple • gb
10
Great location. Comfortable rooms and helpful staff.
Pros:

Location is excellent

2026-05-09 • via Nuitee
A
Annelieze • couple • nl
7
Het was okay.
Pros:

Het ontbijt was prima, alleen de gebakken eieren lagen in de olie. Het ligt lekker aan zee, en alles makkelijk te bereiken. Parkeer garage was aanwezig. 😁

2026-05-09 • via Nuitee
M
Marina • solo_traveller • es
10
2026-05-05 • via Nuitee
S
Sibylle Maria • couple • de
8
Ideale Lage, schöner Wochenendtrip.
Pros:

Top Lage. Direkt an der Promenade mit Blick auf das Mar Menor. Trotzdem relativ ruhig. Für Leute mit leichtem Schlaf gibt’s ein extra Schlaf-Kit im Zimmer. Super Idee!
Freundliches Personal.
Zimmer sauber und alles da was man so braucht.

Cons:

Ich habe eine Jacke im Zimmer vergessen und eine Mail geschrieben mir diese zurück zu legen. Leider erhielt ich keine Antwort.

2026-05-04 • via Nuitee
J
john • solo_traveller • gb
8
Pros:

Location perfect
Staff ok

Cons:

Breakfast very poor value
Staff not so friendly
Wasn't value for money fir what we got

2026-05-03 • via Nuitee
B
Barry • couple • gb
10
Great overnight stay in this well situated hotel in on the waterfront
Pros:

On the promenade with a sea view and excellent breakfast .
The staff were friendly and helpful and all in all this hotel provided good value for money

Cons:

No complaints

2026-05-03 • via Nuitee
S
Stian • family_with_children • no
8
Kunne vært bedre frokost
2026-05-02 • via Nuitee
S
Sergio • solo_traveller • es
8
Pros:

Es un hotel acogedor y en primera línea de playa!!!!

Cons:

Los colchones están para cambiarlos

2026-04-28 • via Nuitee
G
Gemma • couple • es
8
2026-04-28 • via Nuitee
L
Laura • couple • es
9
Repetiria
Pros:

Ubicacion

Cons:

El ruido de la carretera que pasa en frente

2026-04-25 • via Nuitee
Z
Zafar • solo_traveller • no
10
Pros:

Trato muy amable el la recepción, Alfonso muy agradale ,en el restaurante Paula,muy servicial y muy simpatica,muy atenta

2026-04-22 • via Nuitee
G
Giuseppe • couple • it
8
Soggiorno stupendo con vista spettacolare!
Pros:

La struttura si trova in una posizione eccezionale. Letti con materassi veramente comodi. Pulizia impeccabile e anche con una buona colazione. Staff accogliente e professionale.

Cons:

Il bagno avrebbe bisogno di essere moderato

2026-04-22 • via Nuitee
K
Konrad • couple • no
8
Pros:

Location , breakfast.view from balcony

2026-04-21 • via Nuitee
D
Dennis • couple • nl
6
2026-04-19 • via Nuitee
• couple • gb
8
2026-04-18 • via Nuitee
1
1a152af9592a7299fe69cc723b762b95 • couple • de
9
Super Lage, einfach Hotel aber für en Trip von 1-10 Tage ideal. Die Personal ist super freundlich und sehr hilfsbereit.
Pros:

Sehr gut

Cons:

Nicht

2026-04-18 • via Nuitee
A
ab3e895e3f1b705c5747029fbc3f46dc • solo_traveller • mt
7
Pros:

The view

Cons:

The bathroom and the beds

2026-04-18 • via Nuitee
A
a568c5255a377398bdc8acd00ce61b26 • couple • se
9
Pros:

Perfekt läge och väldigt fint, god frukost

2026-04-18 • via Nuitee
D
db08c3ee01f57105ab5d19f576c37239 • solo_traveller • gb
9
2026-04-17 • via Nuitee
4
442fc083821073d503aaaaf47b214e1f • couple • es
10
Fue maravilloso ❤️
Pros:

Estaba muy limpio, el servicio fue muy bueno y era muy barato teniendo en cuenta la cercanía a la playa 😘

Vimos el amanecer y el atardecer desde la terraza ☀️ Un lugar divino, un servicio maravilloso 😘

Saludos FOTO Petrymusz 📸

2026-04-15 • via Nuitee