Hotel Berna

Hotels
8.6 (1230 reviews)
Largo Fratelli Alinari 11 , Florence , IT
+39 055 218638

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near transport
Cons:
Elevator size
Occasional noise from the street

Categories

Cleanliness
8.36
Clean, modern rooms reported in several reviews, with some mentions of minor issues.
Service
9.03
Staff is consistently described as friendly and helpful across multiple reviews.
Location
9.07
Excellent location near train stations and city center highlighted in various reviews.
Room Quality
8.22
Rooms were mostly clean and well-equipped, though some reviews noted space issues.
Amenities
8.55
Available amenities generally meet expectations for comfort and convenience.
Value for Money
8.51
Good value for the location and services provided, especially mentioned in budget-conscious reviews.
Food and Beverage
8.46
Breakfast and coffee options receive positive remarks; some reviews mentioned modest offerings.
Overall Experience
8.63
Overall positive experiences with only minor complaints, solidifying the hotel's reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:51

Property Description

Convenient Location near Santa Maria Novella Station
Hotel Berna, located just 300 metres from Florence's Santa Maria Novella Station, offers spacious rooms with free Wi-Fi and parquet floors. Enjoy the convenience of walking to the cathedral in just 10 minutes.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Hotel Berna boast classic furnishings, double-glazed windows, and a flat-screen TV. Each room is equipped with an electric kettle and a private bathroom featuring a shower, hairdryer, and complimentary toiletries.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a buffet-style breakfast at Berna Hotel, including freshly baked croissants, pastries, and fresh fruit. Explore nearby attractions such as the Uffizi Gallery and Ponte Vecchio, both within a 15-minute walk. Don't miss the opportunity to visit the Medici Chapel just 450 metres away.

Book now to experience the perfect blend of comfort and convenience at Hotel Berna!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 1230 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
M
Michelle • family_with_children • us
8
2026-11-07 • via Nuitee
C
Carlos Enrique Loría Bee • family_with_children • cr
10
Pros:

Lo que más nos gustó del Hotel Berna fue la amplitud y comodidad de la habitación, el espléndido desayuno, abundante, variado y de excelente calidad, y especialmente la atención del personal, siempre amable, atento y dispuesto a ayudar.

Una experiencia verdaderamente agradable que hizo aún más especial nuestra estancia en Florencia. ¡Un hotel que recomendamos con mucho gusto!

Cons:

La recepción cierra a las 8:00 p. m., pero esto nunca representó un inconveniente para nosotros, ya que el acceso al hotel es muy sencillo y práctico mediante llaves propias. De hecho, nos hizo sentir como en casa, con total libertad para entrar y salir.

2026-11-07 • via Nuitee
P
Pericles • family_with_children • gr
10
Pros:

Το προσωπικό ήταν ευγενέστατοι, εξυπηρετικότατοι και χαμογελαστοί.

2026-11-05 • via Nuitee
F
Francesco • family_with_children • it
10
2026-11-05 • via Nuitee
F
Furnari • family_with_children • it
8
Pros:

Posizione fantastica

2026-11-04 • via Nuitee
S
Shenglu • family_with_children • us
8
2026-11-01 • via Nuitee
S
Samantha • couple • ca
8
2026-10-31 • via Nuitee
E
Eyyüp • couple • tr
9
2026-10-30 • via Nuitee
S
Simona • couple • it
8
Posizione ottima
Pros:

Posizione ottima sia per il centro che per la stazione. Staff molto gentile e disponibile. Letto comodo, camera spaziosa.

2026-10-27 • via Nuitee
C
Carine • couple • br
9
Muito boa
Pros:

Localização, tamanho do quarto e banheiro

Cons:

O ar condicionado não funcionava direito, isso impacta na qualidade do descanso após dias de muita atividade

2026-10-19 • via Nuitee
A
Antonio • family_with_children • it
9
Perfetto comodo consigliato
Pros:

Abbiamo dormito una notte
Struttura pulita non mancava niente
Tutto bene perfetto
Se dovrei tornare a Firenze sicuramente andiamo ancora hotel Berna
Posizione strategica un centro vicino a tutto

2026-10-19 • via Nuitee
A
Albayrak • family_with_children • tr
10
Pros:

Güler yüzlü hizmet aldık.

2026-10-17 • via Nuitee
R
Rhoda • couple • nz
9
Pros:

Location
Helpful staff

Cons:

Tiny lift
Only one small blanket

2026-10-13 • via Nuitee
K
Karen • couple • ca
10
Great boutique hotel with friendly staff.
Pros:

Great location, so convenient to bus and train stations as well all the key tourist attractions are close and walkable. Good water pressure in the shower. Good soundproofed windows. Didn’t hear our neighbours either. Enjoyed the balcony too and the large doors to let light in. Friendly staff.

Cons:

The a/c worked but couldn’t change the temp. It was either or off but it was cool enough at night we turned it off. The first night we woke up freezing (only a sheet cover, no extra layers but was available in the closet.

2026-09-19 • via Nuitee
C
Cendra • couple • fr
8
Hôtel charmant
Pros:

Très bien placé. Hôtel à taille humaine et accueil très agréable. Chambre lumineuse

Cons:

RAS

2026-09-17 • via Nuitee
C
Callahan • solo_traveller • us
8
Pros:

Staff was amazing

Cons:

Nothing

2026-09-14 • via Nuitee
Q
Qi • solo_traveller • cn
9
性价比一流
Pros:

位置一流，卫生和设施都很好。

2026-09-11 • via Nuitee
V
Virginie • extended_group • fr
10
Rapport qualité prix top
Pros:

L hôtel est très bien situé, la visite de la ville se fait à pied.
Un parking à proximité est proposé par l hôtel.
Le personnel est très accueillant, les lieux sont propres et la literie très confortable.

2026-09-10 • via Nuitee
J
Jana • couple • ca
9
2026-09-10 • via Nuitee
A
Alice • extended_group • it
9
Soddisfattissima
Pros:

L accoglienza e la disponibilità

2026-09-08 • via Nuitee