Hotel Berna

Hotels
8.6 (1096 reviews)
Largo Fratelli Alinari 11 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near transport
Cons:
Elevator size
Occasional noise from the street

Categories

Cleanliness
8.36
Clean, modern rooms reported in several reviews, with some mentions of minor issues.
Service
9.03
Staff is consistently described as friendly and helpful across multiple reviews.
Location
9.07
Excellent location near train stations and city center highlighted in various reviews.
Room Quality
8.22
Rooms were mostly clean and well-equipped, though some reviews noted space issues.
Amenities
8.55
Available amenities generally meet expectations for comfort and convenience.
Value for Money
8.51
Good value for the location and services provided, especially mentioned in budget-conscious reviews.
Food and Beverage
8.46
Breakfast and coffee options receive positive remarks; some reviews mentioned modest offerings.
Overall Experience
8.63
Overall positive experiences with only minor complaints, solidifying the hotel's reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:51

Property Description

Convenient Location near Santa Maria Novella Station
Hotel Berna, located just 300 metres from Florence's Santa Maria Novella Station, offers spacious rooms with free Wi-Fi and parquet floors. Enjoy the convenience of walking to the cathedral in just 10 minutes.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Hotel Berna boast classic furnishings, double-glazed windows, and a flat-screen TV. Each room is equipped with an electric kettle and a private bathroom featuring a shower, hairdryer, and complimentary toiletries.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a buffet-style breakfast at Berna Hotel, including freshly baked croissants, pastries, and fresh fruit. Explore nearby attractions such as the Uffizi Gallery and Ponte Vecchio, both within a 15-minute walk. Don't miss the opportunity to visit the Medici Chapel just 450 metres away.

Book now to experience the perfect blend of comfort and convenience at Hotel Berna!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    People 10 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1096 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
P
Petra • family_with_children • py
8
Pros:

Gute Lage zum Bahnhof. Kleines zweckmäßiges Zimmer sauber alles vorhanden was man benötigt für einen kurzen Aufenthalt.
Freundliches Personal.

Cons:

Es gibt nur einen winzig kleinen Aufzug.

2026-04-10 • via Nuitee
M
Marie • family_with_children • be
9
2026-04-07 • via Nuitee
İsmet Acar • family_with_children • de
7
2026-04-07 • via Nuitee
• extended_group • nl
9
2026-04-06 • via Nuitee
A
antonio • family_with_children • es
9
Buena opción calidad precio.
Pros:

La ubicación, hotel muy próximo al centro y a la estación de tren. Muy limpio. Además el desayuno merece la pena, dados los precios que tiene tomar cualquier cosa en Florencia. El personal excepcional.

2026-04-02 • via Nuitee
F
Fatima • extended_group • ma
7
Pros:

Excellent emplacement

Cons:

Trop de bruit le matin

2026-03-30 • via Nuitee
A
Alejandro • extended_group • ar
8
Buen lugar, buena ubicación
Pros:

Bien ubicado, cómodo y limpio

Cons:

Había un poco de olor x las cañerías del baño, para
Mejorar eso

2026-03-30 • via Nuitee
A
Adhemar • extended_group • br
10
Indicaria sem sombra de dúvida.
Pros:

Desde da chegada até ao café da manhã os funcionários foram bastante receptivos e atenciosos. A localização é excepcional. Excelente custo benefício. Indicaria sem dúvida.

Cons:

Não creio que seja algo que não gostei, mas acho que seria interessante ter também um lixeiro no quarto.

2026-03-29 • via Nuitee
R
Rosario • family_with_children • es
8
2026-03-28 • via Nuitee
W
Wen-Xin • couple • cn
10
2026-03-26 • via Nuitee
R
Rita • couple • pt
7
Pros:

A localização era excelente com bons acessos para o centros histórico da cidade.
Casa de banho espaçosa, água do chuveiro com temperatura regulável eficaz.

Cons:

Barulho noturno que tornou as noites mais agitadas pelo facto do isolamento da acústica do quarto não ser eficiente.
Pequeno almoço razoável, creio que para o número de hóspedes o tempo de disponibilização do pequeno almoço e o espaço onde o mesmo é oferecido seja inadequado

2026-03-25 • via Nuitee
D
Denise • family_with_children • ie
8
2026-03-25 • via Nuitee
F
Francina Pedrini • family_with_children • ar
9
Pros:

Muy buen lugar. La ubicación es genial si te moves en tren... y llegas super bien caminando a los lugares turísticos.
El personal atento y amable.
Buen desayuno.

2026-03-24 • via Nuitee
M
Mariale.07 • family_with_children • ve
10
Pros:

Todo la ubicación habitación el desayuno la atención del personal

Cons:

No tengo ningún comentario para referir

2026-03-23 • via Nuitee
M
Monika • family_with_children • ro
8
Pros:

Close to train station, friendly and helpful staff.

Cons:

Room needs small renovations, windows do not close tight and sometimes you can feel the air under the doors.

2026-03-21 • via Nuitee
L
Luise Laine Reyes • couple • it
10
2026-03-21 • via Nuitee
A
Alessandra • family_with_children • it
10
Pros:

Stanza accogliente. Ottimo rapporto qualità prezzo

Cons:

Nulla

2026-03-20 • via Nuitee
M
Marian • extended_group • us
10
💯 Excellent
Pros:

Updated apartment, great location near everything

2026-03-19 • via Nuitee
M
Matteo • solo_traveller • it
9
Pros:

Personale molto cortese e gentile

Cons:

Camere e albergo in centro-Quindi un pochino rumoroso

2026-03-18 • via Nuitee
J
jorge leonardo • couple • ar
9
Pros:

La ubicación, todo muy limpio,

Cons:

Que no nos dejarán usar el aire acondicionado, después de llegar un día con 20 grados y queríamos un ratito de aire antes de volver a salir, pero nos dijeron que hasta abril no se podía prender, y el desayuno muy muy básico

2026-03-18 • via Nuitee