Hotel Berna

Hotels
8.6 (1096 reviews)
Largo Fratelli Alinari 11 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near transport
Cons:
Elevator size
Occasional noise from the street

Categories

Cleanliness
8.36
Clean, modern rooms reported in several reviews, with some mentions of minor issues.
Service
9.03
Staff is consistently described as friendly and helpful across multiple reviews.
Location
9.07
Excellent location near train stations and city center highlighted in various reviews.
Room Quality
8.22
Rooms were mostly clean and well-equipped, though some reviews noted space issues.
Amenities
8.55
Available amenities generally meet expectations for comfort and convenience.
Value for Money
8.51
Good value for the location and services provided, especially mentioned in budget-conscious reviews.
Food and Beverage
8.46
Breakfast and coffee options receive positive remarks; some reviews mentioned modest offerings.
Overall Experience
8.63
Overall positive experiences with only minor complaints, solidifying the hotel's reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:51

Property Description

Convenient Location near Santa Maria Novella Station
Hotel Berna, located just 300 metres from Florence's Santa Maria Novella Station, offers spacious rooms with free Wi-Fi and parquet floors. Enjoy the convenience of walking to the cathedral in just 10 minutes.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Hotel Berna boast classic furnishings, double-glazed windows, and a flat-screen TV. Each room is equipped with an electric kettle and a private bathroom featuring a shower, hairdryer, and complimentary toiletries.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a buffet-style breakfast at Berna Hotel, including freshly baked croissants, pastries, and fresh fruit. Explore nearby attractions such as the Uffizi Gallery and Ponte Vecchio, both within a 15-minute walk. Don't miss the opportunity to visit the Medici Chapel just 450 metres away.

Book now to experience the perfect blend of comfort and convenience at Hotel Berna!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    People 10 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1096 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
L
Luise Laine Reyes • couple • it
10
2026-03-21 • via Nuitee
M
Monika • family_with_children • ro
8
Pros:

Close to train station, friendly and helpful staff.

Cons:

Room needs small renovations, windows do not close tight and sometimes you can feel the air under the doors.

2026-03-21 • via Nuitee
A
Alessandra • family_with_children • it
10
Pros:

Stanza accogliente. Ottimo rapporto qualità prezzo

Cons:

Nulla

2026-03-20 • via Nuitee
M
Marian • extended_group • us
10
💯 Excellent
Pros:

Updated apartment, great location near everything

2026-03-19 • via Nuitee
J
jorge leonardo • couple • ar
9
Pros:

La ubicación, todo muy limpio,

Cons:

Que no nos dejarán usar el aire acondicionado, después de llegar un día con 20 grados y queríamos un ratito de aire antes de volver a salir, pero nos dijeron que hasta abril no se podía prender, y el desayuno muy muy básico

2026-03-18 • via Nuitee
M
Matteo • solo_traveller • it
9
Pros:

Personale molto cortese e gentile

Cons:

Camere e albergo in centro-Quindi un pochino rumoroso

2026-03-18 • via Nuitee
A
Anna • couple • pl
8
Fajne miejsce.
Pros:

Lokalizacja

Cons:

Od 6.00 rano na zewnątrz było bardzo głośno.

2026-03-17 • via Nuitee
T
Tanja • extended_group • ch
8
Ich würde die Unterkunft wieder auswählen. Perfekt für einen Kurzaufenthalt.
Pros:

Die Nähe zum Hauptbahnhof und dennoch war es sehr ruhig.

2026-03-10 • via Nuitee
A
alejandra • family_with_children • cl
10
Pros:

La ubicación inmejorable, todo cerca, estación de tren, mercado, lugares turisticos, supermercados.
La habitación es amplia y confortable.

Cons:

Todo bien

2026-03-10 • via Nuitee
L
Lucrecia • couple • ar
8
Aceptable
Pros:

Ubicación y la habitación para una noche no estaba mal

Cons:

Las noches ruidosas en los pasillos

2026-03-09 • via Nuitee
G
GABRIELLA • couple • it
10
Perfect location
Pros:

The position was perfect, close to the train station and the center. The staff very nice and helpful, good breakfast. The room was spacious and comfortable. We’ll stay here again when we’re back to Florence

Cons:

Everything was perfect.

2026-03-09 • via Nuitee
G
Guillermo • family_with_children • mx
10
Pros:

Ita a good day

2026-03-07 • via Nuitee
P
Philippe • family_with_children • fr
8
2026-03-04 • via Nuitee
Γιώργος • couple • gr
7
2026-03-02 • via Nuitee
N
Neil • family_with_children • no
10
Pros:

1.staffs: all staff are very nice and helpful. I forget my phone in the hotel and the help DHL to me
2.Position: very close to train station, restaurants, and supermarket low price downstairs

2026-03-02 • via Nuitee
M
Mindaugas • couple • lt
10
Pros:

Svaru, tvarkinga, gera lokcija

2026-02-26 • via Nuitee
C
Claudio • solo_traveller • cl
10
Totally worth it!
Pros:

Everything was near, basically, you can walk to anything of all MUST in Firence!!

2026-02-24 • via Nuitee
アヤベ • couple • jp
9
Pros:

フロントマンの人が拙い英語でも、意思を汲み取ってくれました！どの人も非常に優しいです！

2026-02-12 • via Nuitee
R
Rita • family_with_children • es
9
Excelente ubicación, muy limpio
Pros:

La ubicación, el desayuno y la amplitud de la habitación

Cons:

El colchón de la cama nos pareció un poco incómodo.

2026-02-10 • via Nuitee
L
leire • extended_group • es
9
Pros:

Ubicacion y amabilidad

Cons:

Todo bien.

2026-02-10 • via Nuitee