Palazzo Cendon Piano Antico

Hotels
8.3 (1717 reviews)
Calle Cendon, Cannaregio 533 , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Misleading room photos

Categories

Cleanliness
7.78
Some guests mentioned issues with cleanliness and maintenance, affecting the perceived quality.
Service
9.25
Overall, the staff was noted as pleasant and helpful, adding positively to the experience.
Location
9.29
The location was frequently highlighted as excellent and convenient for accessing transportation and attractions.
Room Quality
7.74
Several reviews indicated rooms were on the smaller side and some had issues with temperature and cleanliness.
Amenities
8.27
Basic amenities were acknowledged, though some reviews indicated deficiencies that affected overall satisfaction.
Value for Money
8.23
Mixed sentiments regarding cost versus quality, with some guests believing it was a fair value given the location.
Food and Beverage
7.28
Breakfast and food quality were mentioned as lacking; some items were not up to expectations.
Overall Experience
8.55
Guests had a generally positive experience, but there were notable issues that affected specific aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:59

Property Description

Historic Charm and Modern Comforts

Palazzo Cendon Il Piano Antico offers a unique blend of historic charm and modern comforts in the heart of Venice. The 15th-century property provides a picturesque setting overlooking the Cannaregio canal, with 6 elegant rooms that showcase traditional Venetian furnishings, including four-poster beds and antique furniture. Each room is equipped with air conditioning and a private marble bathroom, ensuring a luxurious stay for guests.

Convenient Location

Situated just a 5-minute walk from Venezia Santa Lucia Train Station, Palazzo Cendon Il Piano Antico provides easy access to transportation. Guests can explore the city with ease, as Vaporetto waterbuses on line 1 stop a mere 400 meters away. Popular attractions such as Cà D’Oro and Rialto are within a 15-minute walk from the hotel.

Spectacular Views and Serene Ambiance

Indulge in spectacular views of Venice's iconic canals and immerse yourself in the serene ambiance of Palazzo Cendon Il Piano Antico. Experience the magic of this historic city from the comfort of your room, and make unforgettable memories during your stay at our exquisite hotel.

Important information:

All guests should communicate their anticipated check-in times when booking. Customers who have not checked in by 20:30 (unless by prior agreement with the property) may lose their reservation and will be required to pay the cost of their entire stay.

Please note that air conditioning in the rooms is available from 15 May until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1717 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.55
J
Jörg • couple • de
5
Ganz ok
Pros:

Die Lage in Venedig

Cons:

Personal manchmal mürrisch. Frühstück einmal Brötchen vom Vortag

2026-04-18 • via Nuitee
E
Etsuyo • couple • jp
8
2026-04-16 • via Nuitee
M
Michael • couple • de
9
Sehr erholsam
Pros:

Sehr schönes kleines Hotel mit historischem Charme in einer Seitengasse, direkt an der Lagune. Das Zimmer war wunderschön, der Fensterblick herrlich. Das Frühstück ist für italienische Verhältnisse reichhaltig.

Cons:

Wir haben uns sehr wohlgefühlt und haben keine Verbesserungswünsche.

2026-04-15 • via Nuitee
J
Javiera • solo_traveller • es
7
Pros:

Nos gustó mucho la decoración, tranquilidad, ubicación, cerca de la estación de vaporretto Crea y Guglie, y el desayuno.

Cons:

Las instalaciones del baño, que no abría bien el agua fría del lavamanos, y la habitación estaba muy calurosa.

2026-04-14 • via Nuitee
M
melissa lorenz • couple • ee
7
overall great stay, would recommend
Pros:

spacious room, good location, it is also near restaurants and the train station. staff were friendly too. luggage storage was useful

Cons:

air conditioning was a little hot

2026-04-11 • via Nuitee
O
Omo-Lucky • solo_traveller • gh
10
From Venice with love
Pros:

The staff friendly. Always with a smile. Location 7 minute walk from Train station and ferry. All you need is internet and google map to locate the hotel. Restuarant is by the river in front of the hotel. The view is perfect. So you just have to step outside. They offer luggage room so you can checkout by 10 drop your luggage tour the city before your departure time.

Cons:

Checkout time 10am.

2026-04-11 • via Nuitee
M
Marion • family_with_children • de
7
sehr schön
Pros:

Vorraum zum Frühstücksraum

Cons:

eine funktionierende Minibar

2026-04-11 • via Nuitee
M
Maud • couple • fr
10
Hôtel à recommander pour la situation et le dépaysement dans le temps.
Pros:

Emplacement calme, parfait pour voir le coucher de soleil sur la lagune. Accueil sympathique, petit déjeuner incroyable.
Je recommande.

2026-04-10 • via Nuitee
M
Mandy • solo_traveller • ca
6
2026-04-09 • via Nuitee
R
RaulRamirez • family_with_children • co
9
Pros:

Ubicación

Cons:

Hora de check-out

2026-04-08 • via Nuitee
R
RaulRamirez • couple • co
9
Pros:

Ubicación

Cons:

Hora del check-out

2026-04-08 • via Nuitee
J
jean claude • family_with_children • fr
8
Pros:

Le lieu et la proximité de tout les transports,bus, vaporetto,gare, aéroport et centre ville

Cons:

La réception très rigide et ne prend pas la peine d être compris c'est au touristes de faire l effort d être compris

2026-04-07 • via Nuitee
R
rita • extended_group • hu
10
Velence csendesebb részén, az állomástól 10 percnyi sétára, a vaporetto állomásikhoz közel található
Pros:

Tetszett, hogy Velence egy kevésbé frekventált helyén található.
Az állomástól illetve a busz pályaudvartól 10 perc sétára van.
Közelben több étterem és kávézó ad lehetöséget enni- inni.
A vásárló utca 5 percre.

Cons:

Az alattunk lévo bár- étterem sokáig van nyitva. Ez még nem lenne vaj, de a kint ülö fiatalok hangosak, felhallatszik a szobába.

2026-04-07 • via Nuitee
A
Andrew • couple • gb
7
The room was functional and in an area where we could experience the local atmosphere
Pros:

The breakfast was very good value with a great selection.

Cons:

We had to ask for a kettle for the room and then had to go out and buy tea/coffee and sugar from a supermarket. I have never experienced this in the other hotels I have stayed in around the world - maybe it is a local thing?

2026-04-06 • via Nuitee
V
Vencevičienė • couple • lt
10
2026-04-01 • via Nuitee
K
Karen • couple • gb
9
Nice hotel on the canal
Pros:

The hotel was in a great location near 2 vaporetto stops, Crea and Guglie

Cons:

The bed was very firm

2026-04-01 • via Nuitee
A
Apetroae • couple • ro
10
Pros:

had a wonderful experience at this hotel and would definitely recommend it. The reception staff were extremely kind and helpful, always ready to assist us with anything we needed.
The rooms were spotless, and every day the housekeeper came in and took great care of everything, which made our stay even more comfortable.
The location is a big plus, peaceful, perfect for relaxing, yet only a 20-minute walk from Piazza San Marco.
The bed was very comfortable, ensuring a great night’s sleep after long days of exploring.
Overall, an excellent choice for a stay in Venice

2026-03-31 • via Nuitee
L
luca • couple • it
6
Cons:

Hanno chiesto una preautorizzazione 12 giorni prima della partenza sebbene gli accordi fossero di pagare in struttura abbiamo concordato un 25% dell' importo totale e pagamento anticipato al check in. Avevamo richiesto una matrimoniale abbiamo trovato una doppia con biancheria usata, l' ho abbiamo fatto notare ma hanno sostituito solo le lenzuola no le federe così abbiamo messo gli asciugamani sui cuscini, gestione direi superficiale e frettolosa.

2026-03-30 • via Nuitee
L
Laura • family_with_children • it
8
2026-03-30 • via Nuitee
L
Lauren • couple • au
9
Pros:

The room was decorated beautifully and very clean. Quiet location with some good restaurants.
One particular staff member was very thoughtful and brought us up a tray of food to have for breakfast as she knew we were leaving early the next day.

Cons:

Leaving!

2026-03-29 • via Nuitee