Costa Encantada Suites & Resort

I travel whit my husband and kids rooms is old and we are have problem whit air-conditioning one of my child is autism and no respect on hotel disability persons this make me sick

Lovely stay, spacious accommodations! Front desk staff are very helpful. Clean building and delicious breakfast. Highly recommend including breakfast with stay. Easy access to Camp Nuo via city bus (paid $2.35 euro per person, bus driver’s prefer exact amount, will not give change) About 25-30 min cab ride to S. Familia Basilica ($55 Canadian). We did rent a car and parked at hotel ($12 euros per day). Safe and secure parking. Front desk staff were great giving directing and help. Transit passes would be cheaper- we didn’t have time to learn where to purchase one, so just paid cash.
Don’t be alarmed by graffiti on area buildings (some people may worry it’s not a nice or safe area). My family felt safe and there were lots of people walking and socializing. Dog park can be a little noisy at times with barking dogs.
Overall, I would highly recommend this property.

I stay here for 5 days with my family and we loved everything about the hotel from the security to workers, the hotel is always clean and there is plenty of things to do with the kids, every thing around the hotel is walkable. The food was amazing from breakfast to dinner, what I also really like was the star was available for us no matter what time it is, would definitely visit again with my family

We had very good experice on our holiday there. Would back again

Great hotel, lovely staff and so good with kids. Our second stay and will come back

The stay was nice, my family loves the swimming pool.

Our room was cleaned very day but not properly cleaned when we come back we can see it wasn't cleaned properly.

If you dont have all inclusive.

Lunch and dinner is very expensive €18.50 for Adult €12.50 for children.

For all Muslims Women’s who want to come here please be advised that they have banned Burkini which was very very disappointing and the worst thing is that they dont mentioned it on their website.

Super

When deciding on a holiday destination, I did a lot of research before booking this hotel. And I was not disappointed. We have a great time!

Food
We were all inclusive.
Breakfast options include, fruits, yoghurts, cereals, toast, bread rolls, typical English breakfast items, meats, cheeses and pastries.

Lunch and dinner options include salads, fruits, hot freshly cooked food including pizza, fish and meat. An array of desserts/ice cream.

Snack bar running throughout the day and two bars to get drinks.

We were never disappointed with the food. I have a very fussy child and whilst he ate chips practically every day, he always had something different with them.

Facilities
Great pool area for kids. Be warned, should you choose to reserve your sunbed with towel, it’s likely they will be removed by staff if you are not on the premises. There an ample beds, you will always get one, just might not be where you want.
Playground, football/basketball court. Kids club with lots of activities. My kids are 10 and 6 and had plenty to keep them entertained.

Service
20 euros to use the safe which is already in the room. Staff very friendly. Loads of staff everywhere and always cleaning.

Area
Well placed, not in a very busy area but close enough to walk to shops and the beach. Only downside, long transfer from airport.

all adults have to pay a ‘visitors’ tax. Works out to be 9 euros each, not a fortune but I knew nothing about it before arriving.

Great family vacation, kids loved the slides and pools and they had a great breakfast everyday. Central to many of the best beaches. Would definitely stay again.

Absolutely fantastic family holiday here. We had 3 adults, 2 teenagers and one almost teen so we're concerned the apartment would be a living small. We were pleasantly surprised....a large hall area, big lounge with table and two single sofa beds and two good sized twin bedrooms plus a large bathroom and sensible kitchen. It was plenty big enough with a nice balcony although we were on the side of the building so didn't get much sun on it. Apartment was tiled so nice and cool with heating / air con that we didn't need to use in April.

The hotel was very clean, check in was easy and we were given all the information we needed. 15 minute walk from the bus station with buses to the airport, Barcelona and girona for days out...bus stop to nearby towns two minutes away. Beach was a nice 15 minute walk with two other beaches slightly further.

Pools were lovely... outdoor ones very quiet as they were still very cold at the beginning of April....I loved this as I had it to myself a lot of the time but some of the other members of the group stuck to the indoor pool.

Didn't really bother with the entertainment....it was quite quiet on our couple of walks past but early in the year.

Food....amazing.... plentiful, tasty, good variety and something to please evey. We'll worth full board with juice and hot drinks at breakfast included and pop or big water bottles e2.50 at other meals. Breakfast was fantastic. However....allergy information was non existent even when we asked

Brilliant hotel. Travelled with a two year old. Had a ball. Animation team were brill with an inside kids club for toddlers. Kiddie disco and a show every night reception were so helpful room was ready upon arrival at 10.30 am which was a huge plus. Gail on reception was a lady, gave our smallie a float for the pool Highly recommend. Looking at booking again for next Spring.

great hotel very tasty food nice pool with slides

Our staying was really excellent. The hotel is very comfortable with spacious rooms and cosy beds. We had our own kitchen with all the necessary staff. The hotel has pretty cute aquapark with several swimming pools. We bought FB staying and there were some unpleasant monents connected with drinks. We were not informed by the staff that the drinks are not included at all, even water. We tried to clear out this moment. But one time they said that water is for free. Next time they said that we can't take water. Everything would be great if the personnel had explained in advance what was allowed and what was forbidden. One moment was awful when my son of 10 years old poured water into a glass, one waiter said to him that he should pour it out of the glass as drinks are not included in our staying!!!

The staff at hotel was excellent. They were very friendly.

Apartment was Spacious for a family of 5. Cot present on arrival. Food was fresh and varied at breakfast and dinner. Facilities were great, outdoor pool had lots of options and the bonus indoor pool was fantastic as the weather was not great. Mini club could have had more activities, seem repetitive after 7 days.

The rooms are spacious and clean. Furniture is outdated, but quality ones.

We chose half board with breakfast and dinner included and are happy with the choice. The food was nice and it was great to see their concern making sure everyone was wearing masks and with alcohol gel available all over the place.

The thing that stands out the most about this hotel is the staff. The staff is very friendly and always in a good mood. This includes the front desk, bartenders, waiters/waitresses and security personnel. We loved our trip there mostly because of the staff.

The overall experience was fine. The rooms were decent but the best part of the experience is the pool and amenities of the hotel. I would say now more than ever there needs to be more staff cleaning rooms and making sure they are cleaning the rooms properly. There also need to be more staff out by the pool wiping down areas and monitoring the crowds, making sure there is enough space between everyone using the facilities.

The hotel was clean and tidy and was very well maintained.
The food choices were excellent at every meal and the food was tasty and fresh.
Plenty of nice areas to sit both inside and outside.
Our apartment was really spacious and was cleaned every day and fresh towels provided.
The location was great nice and easy to walk to the shops and the beach too.

Lovely holiday over the Halloween weekend. Really busy but thoroughly enjoyable.