Pazo Los Escudos Hotel Spa & Resort

Hotels
10 (1385 reviews)
Avenida Atlántida, 106 , Vigo , es

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice views
Comfortable rooms
Cons:
Breakfast quality
Spa not available
Inconsistent service

Categories

Cleanliness
10
The majority of reviews mentioned cleanliness positively with comments on the very clean rooms.
Service
10
Mixed feedback, but overall described as friendly; yet some noted service shortcomings.
Location
10
Multiple comments indicated that the location is excellent.
Room Quality
10
Rooms described as comfortable and well-maintained, but some noted issues with furnishings in certain rooms.
Amenities
10
General satisfaction, but negative mentions regarding the spa and pool being unavailable.
Value for Money
10
Some complaints about high prices for food and beverages, but generally a positive sentiment.
Food and Beverage
10
Negative feedback about the restaurant's quality and breakfast issues.
Overall Experience
10
Overall a positive experience with mentions of returning in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:37

Property Description

Luxurious Accommodations
Hotel Pazo Los Escudos offers spacious and luxurious rooms with marble bathrooms and stunning views of the sea and gardens. The perfect retreat for a relaxing stay.

Relaxation and Recreation
Indulge in the seasonal outdoor pool and unwind at the Club de Agua Spa, featuring a spa bath, sauna, and indoor pool. Pamper yourself with a rejuvenating experience during your stay.

Culinary Delights
Savor a variety of dining options at the hotel, from traditional Galician cuisine at Alcabre restaurant to Italian dishes at Piacere restaurant. Don't miss out on the Sunday Brunch and enjoy a drink at Escudo's Cafeteria with panoramic views.

Experience luxury, relaxation, and exquisite dining at Hotel Pazo Los Escudos. Book now for an unforgettable stay by the sea.

Important information:

Please note that half board rates do not include drinks.

Please note that the spa's opening hours are Monday to Friday from 10:00 to 14:00 and 16:00 to 20:00. Saturdays: from 10:00 to 14:00 and 16:00 to 21:00. Sundays: from 10:00 to 14:00
Please note: The spa is temporarily closed for facility improvements.
Pazo Los Escudos has a seasonal outdoor pool. The Club de Agua Spa has a spa bath, sauna, a heated indoor pool (belongs to the spa circuit and has to be paid), and hammam. (THE SPA WILL REMAIN TEMPORARILY CLOSED FOR IMPROVEMENTS TO THE FACILITIES.)Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 17, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

10
Based on 1385 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Fátima solo_traveller pe
10
2026-05-09 via Nuitee
V
Vela Delgado solo_traveller mx
10
Pros:

La amabilidad del equipo

2026-05-08 via Nuitee
R
Robin couple us
1
I would never stay there again.
Pros:

I recently stayed at Pazo Los Escudos Hotel & Spa Resort and was extremely disappointed by an interaction with the hotel’s general manager, Ricardo Varanda.

While on my way to the spa, I stopped briefly in the hotel cafeteria/bar area to order a glass of wine. Because I was headed directly to the spa, I was wearing my hotel robe. As I approached the bar, a man dining nearby abruptly got up, rushed toward me, and spoke to me in a very harsh and dismissive tone, saying that I could not be dressed that way and needed to leave immediately. I was completely taken aback by both the manner and tone in which I was addressed.

Only afterward did I learn from the front desk staff that this individual was the hotel’s general manager. What shocked me most was not simply being told there may have been a dress policy, but the humiliating and confrontational way it was handled. At a five-star hotel and spa, guests should be treated with courtesy, discretion, and professionalism at all times.

I later wrote directly to Mr. Varanda to explain how upsetting and insulting I found the encounter. Rather than acknowledging my experience or offering even a simple apology for the way I was spoken to, he insisted that the interaction had not occurred as I described and stated that I should not have been offended. That response only added to my disappointment.

Luxury hospitality is not only about beautiful facilities; it is about how guests are treated. Unfortunately, despite the hotel’s lovely setting and amenities, this interaction left me feeling embarrassed, disrespected, and unwelcome during what was supposed to be a relaxing spa experience.

Cons:

The general manager was extremely rude to me and refused to acknowledge that he was aggressive and rude to me and refuse to apologize. He apologized to me. None of this would be happening right now, and I would be giving the hotel a nice review, but the way he treated me was unacceptable in a five star hotel or any hotel for that matter. I paid a lot of money to stay there and did not deserve to be treated in that way. Very unprofessional.

2026-05-05 via Nuitee
S
SaraCL89 solo_traveller es
7
2026-05-05 via Nuitee
C
Cox couple us
9
Great place
Pros:

Beautiful place

2026-05-03 via Nuitee
K
Katherine couple nl
9
Pros:

Bedroom and bathroom were really spacious and well appointed. The beds were extremely comfortable, linen was well ironed and smooth. Bathroom had a double sink, bath and shower. Gardens were gorgeous and the property is just a short walk from the beach. Delicious breakfast.

Cons:

Spa was a rip off. 50 eur for 55 minutes. Sauna and steam room not hot enough. Town itself really not very nice.

2026-05-02 via Nuitee
E
Elena couple ro
10
2026-04-29 via Nuitee
A
Antonio Javier couple es
10
2026-04-19 via Nuitee
M
Mónica couple es
7
Pros:

La ubicación , vistas , edificio

Cons:

Parte del personal no está a la altura de lo q se espera en un hotel de esta categoría

2026-04-19 via Nuitee
G
Guillermo couple es
8
2026-04-15 via Nuitee
A
Ana couple es
9
2026-04-12 via Nuitee
P
Philomena Coletta couple gb
9
Pros:

Large and comfortable room with sea view and terrace. Very kind gifts for my husband’s birthday. Staff were all friendly and helpful.

Cons:

Food in the Spanish restaurant was a bit bland (the food in the Italian was tastier and better choice).

2026-04-11 via Nuitee
R
rainer couple es
10
Pros:

Wie immer super, wir sind nächstes Jahr wieder da !!!!!!

Cons:

Keine Klagen

2026-04-10 via Nuitee
C
Cristina couple pt
9
Pros:

Sobretudo da simpatia e profissionalismo dos funcionários da receção. Bom quarto e boas comodidades

Cons:

Do pequeno almoço. Sala desconfortável , escassa bolaria e uma única funcionária que pareceu eficiente, mas nunca lhe vimos um sorriso!

2026-04-07 via Nuitee
M
Margarida Maria couple za
8
2026-04-06 via Nuitee
J
Julio couple es
9
Magnífica
Pros:

Las instalaciones

Cons:

Un poco lejos del centro

2026-04-04 via Nuitee
E
Eduardo couple pt
10
Pros:

Da surpresa que fizeram por uma pessoa do casal fazer anos.

2026-04-04 via Nuitee
couple es
9
2026-04-03 via Nuitee
M
Monica Navia Ruibal couple es
10
2026-03-22 via Nuitee
N
Natalia couple es
10
2026-03-22 via Nuitee