Orchid Hotel

Hotels
8.9 (413 reviews)
30A Chu Van An Street , Hue , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Water issues
Cleanliness concerns

Categories

Cleanliness
8.31
Some guests reported issues with cleanliness, particularly regarding the bathroom and water availability.
Service
9.28
Guests consistently praised the staff for their kindness and willingness to assist, even during challenging situations.
Location
9.32
The location received high marks from guests for being ideal for exploring and easily accessible.
Room Quality
8.77
Rooms were generally well-rated, albeit with mentions of some needing updates.
Amenities
8.8
Standard amenities were provided, though there were some mentions of needs during emergencies.
Value for Money
8.76
Guests felt they received good value considering the location and service.
Food and Beverage
8.81
Breakfast was well received, though some improvements were suggested.
Overall Experience
9.18
Overall satisfaction was expressed despite some challenges, particularly with water and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:38

Property Description

Luxurious Rooms with Modern Amenities

Orchid Hotel, situated near the picturesque Huong River, offers a unique stay experience with rooms equipped with personal computers, free internet, air-conditioning, DVD player, hairdryer, and fridge. Guests are pampered with daily treats like a fruit basket or cake, and complimentary bottled water.

Convenient Services at Your Fingertips

The hotel provides a range of services including luggage storage, laundry, dry cleaning, and car/bike rental, ensuring a hassle-free stay. Additionally, the lobby offers free Wi-Fi for guests to stay connected.

Ideal Location for Exploring Hue

Conveniently located within walking distance of Hue Station and the Perfume River, Orchid Hotel is the perfect base for exploring the cultural wonders of Hue.

Experience comfort and convenience at Orchid Hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 413 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
M
Marc • solo_traveller • de
10
Fantastic Place to stay in HUE
Pros:

Fantastic Hotel, super Location, amazing staff, Thanks to all. Will return here for sure!

Cons:

-

2026-02-08 • via Nuitee
G
Gérard • couple • fr
8
À essayer sans modération !
2026-02-08 • via Nuitee
N
Nadine • family_with_children • fr
8
2026-01-29 • via Nuitee
H
Helga Katharina • family_with_children • at
8
2026-01-24 • via Nuitee
B
BARRUE • couple • fr
10
Séjour confortable au bord de la rivière des parfums.
Pros:

L’établissement est situé au bord de la rivière des parfums et l’accueil est excellent. Nous avons reçu du thé et des fruits et nous avons pu laisser nos valises toute la journée car nous sommes arrivés très tôt le matin par le train.

Cons:

Tout était très bien à Orchid Hotel.

2026-01-21 • via Nuitee
K
Kazuomi • couple • jp
4
風呂に入れず残念な宿
Pros:

朝食が良かった。一人ずつ運んできてくれ、のんびり食べられた。

Cons:

部屋の水が出ず、困った。部屋を変えてもらったが、同様に水が出ず、入浴できなかった。

2026-01-09 • via Nuitee
J
Johan ten Dam • family_with_children • nl
10
Fijn hotel op mooie locatie
Pros:

We hebben het ontzettend fijn gehad.
Het personeel is erg vriendelijk.
Mooie kamer en een zeer goede locatie

Cons:

De romantische kamer was niet echt romantisch en verouderd.

2026-01-06 • via Nuitee
T
Thi Viet Thu • couple • vn
10
2026-01-05 • via Nuitee
H
Hanh-Linh Tran • family_with_children • us
10
Pros:

Excellent. Ms. Bình was really nice and helpful. My room was spacious, clean, and full of light.

2026-01-05 • via Nuitee
X
Xavier • couple • fr
8
Un super séjour à Hué avec un personnel au Top
Pros:

L’hôtel est situé au cœur du quartier « routard », de loin le plus vivant de la ville. Super ambiance.
Le personnel de l’hôtel est ADORABLE. Ils sont toute est tous là pour nous faire passer le moment possible.

Cons:

Les chambres sont confortables mais les équipements sont un peu juste (pas de lampe de chevet, pas de cintres, …). Ce sont de petits details qui seraient un vrai plus.

2026-01-03 • via Nuitee
A
anna rita • solo_traveller • ch
9
Sehr gut
Pros:

Frühstück à la carte

Cons:

Wer es ruhig mag, ist da nicht am richtigen Ort (Dezember) für mich war es ok

2025-12-31 • via Nuitee
T
Toky • extended_group • us
10
2025-12-28 • via Nuitee
L
Laurent • family_with_children • fr
10
2025-12-26 • via Nuitee
O
Olivier • family_with_children • fr
9
Pros:

Emplacement dans le quartier festif de la ville, les chambres sont vieillissantes mais confortables et calmes.

Cons:

Chambres vieillissantes

2025-12-25 • via Nuitee
L
Lie Yin • extended_group • nl
8
Goed hotel, fantastisch personeel, toplocatie. Maar boiler als verbeterpunt
Pros:

Het personeel en de locatie.

Cons:

We hadden geen warm water. Hebben dus met koud water gedoucht.

2025-11-22 • via Nuitee
V
Vincenza • family_with_children • fr
10
Pros:

La gentillesse du personnel
Vraiment adorable
L'emplacement

2025-11-16 • via Nuitee
M
MICHIO • solo_traveller • jp
8
とても満足出来た。
Pros:

スタックが親切に対応してくれた。

2025-11-15 • via Nuitee
J
Jacqueline • couple • fr
10
Pros:

Très bon service, excellent emplacement

2025-11-13 • via Nuitee
D
Douglas • family_with_children • ca
10
2025-11-09 • via Nuitee
T
Tyffani • couple • us
6
It could be a good stay at this hotel however we were caught into the flooding disaster. The customer service was very g
Pros:

The hotel is in a good location unfortunately there was big flooding disaster while we were staying there. The staffs tried their best to provide us most comfortable and service while we were stuck inside the hotel without electricity, hot water, WiFi, clean towels and regular foods for more than few days. Thank you to the staffs!

Cons:

At the fifth day, there was no more water to use or take a shower, of course we understood that was out of control from the hotel. We had to ask and request to move to another hotel. There was only one young male staff helped us manually carrying our luggages from sixth floor down to the front desk floor by using the small stairways in the dark. That was unacceptable! The manager should provide more man power to help out in this situation!

2025-11-02 • via Nuitee