Orchid Hotel

Hotels
8.9 (423 reviews)
30A Chu Van An Street , Hue , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Water issues
Cleanliness concerns

Categories

Cleanliness
8.31
Some guests reported issues with cleanliness, particularly regarding the bathroom and water availability.
Service
9.28
Guests consistently praised the staff for their kindness and willingness to assist, even during challenging situations.
Location
9.32
The location received high marks from guests for being ideal for exploring and easily accessible.
Room Quality
8.77
Rooms were generally well-rated, albeit with mentions of some needing updates.
Amenities
8.8
Standard amenities were provided, though there were some mentions of needs during emergencies.
Value for Money
8.76
Guests felt they received good value considering the location and service.
Food and Beverage
8.81
Breakfast was well received, though some improvements were suggested.
Overall Experience
9.18
Overall satisfaction was expressed despite some challenges, particularly with water and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:38

Property Description

Luxurious Rooms with Modern Amenities

Orchid Hotel, situated near the picturesque Huong River, offers a unique stay experience with rooms equipped with personal computers, free internet, air-conditioning, DVD player, hairdryer, and fridge. Guests are pampered with daily treats like a fruit basket or cake, and complimentary bottled water.

Convenient Services at Your Fingertips

The hotel provides a range of services including luggage storage, laundry, dry cleaning, and car/bike rental, ensuring a hassle-free stay. Additionally, the lobby offers free Wi-Fi for guests to stay connected.

Ideal Location for Exploring Hue

Conveniently located within walking distance of Hue Station and the Perfume River, Orchid Hotel is the perfect base for exploring the cultural wonders of Hue.

Experience comfort and convenience at Orchid Hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 423 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
P
Paul • couple • ca
10
2026-03-13 • via Nuitee
M
myriam • family_with_children • fr
9
Pros:

La grandeur des chambres, les sallesde bain

2026-03-07 • via Nuitee
T
Tokichi • couple • jp
9
便利！
Pros:

ロケーションは最高で、歩いて行ける距離に飲食店がたくさんあります。
コンビニもすぐ隣りです。
フォン川にも2分で出られます。
朝食もとても充実しています。

Cons:

時々、近所のバーやレストランから騒音が聞こえます。
これは仕方ないですね。

2026-03-06 • via Nuitee
P
Petra • solo_traveller • ch
8
Pros:

Das Personal war so freundlich und hilfsbereit. Sie sprachen gut Englisch und haben uns eine sehr schöne Tour empfohlen.

2026-03-01 • via Nuitee
H
Helen • solo_traveller • ch
9
Pros:

Tolles Personql, sehr hilfsbereit und zuvorkommend.

2026-02-28 • via Nuitee
B
Bérenger • family_with_children • vn
8
Pros:

Bon emplacement, hotel agréable et le personnel est à l'écoute. La taille de la chambre était correcte. Petit déjeuner avec beaucoup de choix.

2026-02-28 • via Nuitee
T
Toby • solo_traveller • gb
10
A delightful place to stay.
Pros:

From the moment I arrived I was made most welcome at The Orchid Hotel. Even though I was there before the official check-in they had a room ready for me and a member of staff carried my bag up while I was given fruit salad and juice in the reception area to welcome me. This was a fantastic start to my stay. The room was very comfortable with a large bed a great shower and good air-conditioning. (It was hot outside.) When I was ready to go out and explore Hue, the receptionist gave me a map and explained places I might be interested in going. This was done with genuine friendship as I felt very comfortable. When I finally got to bed, I think I had the best night sleep I’ve had for a long time. Then in the morning I had a super breakfast of freshly made omelette and a delicious fruit salad with yoghurt. I felt very comfortable in this hotel and look forward to returning next year. It is well run, in a fantastic position in the old town and extremely comfortable.

Cons:

Nothing

2026-02-24 • via Nuitee
A
Agnes • family_with_children • fr
9
Pros:

Tout était parfait l'accueil avec un petit jus de fruits et des serviettes fraîches.. la chambre est un peu vieillotte mais la prestation de cet hôtel est remarquable...le petit déjeuner est copieux.. chambre faite et serviettes changées tous les jours... Il y a eu.un problème de réseau au moment de payer la réceptionniste n'a pas hésité à m'emmener sur son scooter pour aller payer dans un autre hôtel... vraiment je recommande... ils nous ont proposé un tour pour la visite de Hué c'était super

Cons:

Les.gens mal polis qui hurlent dans les couloirs à 21h30 ou qui claquent les.portes

2026-02-23 • via Nuitee
H
Huyền • couple • vn
10
Gia đình tôi rất hài lòng
Pros:

Khách sạn ngay khu phố đi bộ thuận tiện ăn uống-vui chơi- nhân viên rất thân thiện, đồ ăn sáng ngon.

2026-02-22 • via Nuitee
M
Marc • solo_traveller • de
10
Fantastic Place to stay in HUE
Pros:

Fantastic Hotel, super Location, amazing staff, Thanks to all. Will return here for sure!

Cons:

-

2026-02-08 • via Nuitee
G
Gérard • couple • fr
8
À essayer sans modération !
2026-02-08 • via Nuitee
N
Nadine • family_with_children • fr
8
2026-01-29 • via Nuitee
H
Helga Katharina • family_with_children • at
8
2026-01-24 • via Nuitee
B
BARRUE • couple • fr
10
Séjour confortable au bord de la rivière des parfums.
Pros:

L’établissement est situé au bord de la rivière des parfums et l’accueil est excellent. Nous avons reçu du thé et des fruits et nous avons pu laisser nos valises toute la journée car nous sommes arrivés très tôt le matin par le train.

Cons:

Tout était très bien à Orchid Hotel.

2026-01-21 • via Nuitee
K
Kazuomi • couple • jp
4
風呂に入れず残念な宿
Pros:

朝食が良かった。一人ずつ運んできてくれ、のんびり食べられた。

Cons:

部屋の水が出ず、困った。部屋を変えてもらったが、同様に水が出ず、入浴できなかった。

2026-01-09 • via Nuitee
J
Johan ten Dam • family_with_children • nl
10
Fijn hotel op mooie locatie
Pros:

We hebben het ontzettend fijn gehad.
Het personeel is erg vriendelijk.
Mooie kamer en een zeer goede locatie

Cons:

De romantische kamer was niet echt romantisch en verouderd.

2026-01-06 • via Nuitee
H
Hanh-Linh Tran • family_with_children • us
10
Pros:

Excellent. Ms. Bình was really nice and helpful. My room was spacious, clean, and full of light.

2026-01-05 • via Nuitee
T
Thi Viet Thu • couple • vn
10
2026-01-05 • via Nuitee
X
Xavier • couple • fr
8
Un super séjour à Hué avec un personnel au Top
Pros:

L’hôtel est situé au cœur du quartier « routard », de loin le plus vivant de la ville. Super ambiance.
Le personnel de l’hôtel est ADORABLE. Ils sont toute est tous là pour nous faire passer le moment possible.

Cons:

Les chambres sont confortables mais les équipements sont un peu juste (pas de lampe de chevet, pas de cintres, …). Ce sont de petits details qui seraient un vrai plus.

2026-01-03 • via Nuitee
A
anna rita • solo_traveller • ch
9
Sehr gut
Pros:

Frühstück à la carte

Cons:

Wer es ruhig mag, ist da nicht am richtigen Ort (Dezember) für mich war es ok

2025-12-31 • via Nuitee