Hotel Hacienda del Cardenal

Hotels
8.6 (5170 reviews)
Paseo de Recaredo, 24 , Toledo , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Beautiful hotel design and decor
Cons:
Some cleanliness issues
Heating problems in some rooms
Lack of variety in breakfast

Categories

Cleanliness
8.19
Some reviews mentioned a lack of cleanliness and unpleasant odors in certain rooms.
Service
9.16
The staff was consistently described as friendly, helpful, and professional.
Location
9.2
Great location near the historical parts of Toledo and convenient access to parking.
Room Quality
8.35
Generally good room quality, but some guests reported issues with heating and room size.
Amenities
8.48
Well-appointed amenities but noted lack of certain options like vegetable milk for lactose-intolerant guests.
Value for Money
8.64
Overall good value given the quality and location of the hotel.
Food and Beverage
7.99
Breakfast variety was criticized; however, the quality was appreciated.
Overall Experience
8.76
A generally positive experience with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Historic Charm and Unique Setting
Discover the allure of our hotel, nestled within an 11th-Century Arab wall and just steps away from the city center.

Culinary Excellence and Local Flavors
Indulge in the delights of Toledo at our renowned restaurant, offering traditional cuisine crafted from the freshest local ingredients.

Immersive Cultural Experience
Uncover the rich history of Toledo with a stay at Hotel del Cardenal, located near the iconic Gate of Alfonso VI.

Experience the magic of Toledo at Hotel del Cardenal - Book your stay now!

Important information:

Swimming pool: Closed from Mon, Aug 31, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Mon, Aug 31, 2026 until Tue, Jun 1, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.6
Based on 5170 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.35
Amenities: 8.48
Value for Money: 8.64
Food and Beverage: 7.99
Overall Experience: 8.76
S
Susanne • couple • de
9
Symphatisches Hotel in zentraler Lage mit Vintagecharme und freundlichem Personal.
Pros:

Freundliches Personal, gute und geschmackvolle Ausstattung des Hotels. Tolle Blicke vom oberen Stockwerk mit Pool und Liegebereich. Ansprechender Garten.

Cons:

nichts

2026-05-09 • via Nuitee
M
Martin • couple • de
10
2026-05-09 • via Nuitee
S
Seb • solo_traveller • nl
8
Comfortabel
Pros:

De locatie, de mooie tuin, het prettige ontbijt, de ruimte van de kamer. Was eerder een suite.

Cons:

Een nieuwe vloer zou het helemaal afmaken, nu merk je dat deze er al een tijdje ligt. In de badkamer een iets betere ventilatie

2026-05-09 • via Nuitee
S
Sandra • couple • es
10
2026-05-09 • via Nuitee
F
Francisco • solo_traveller • es
5
Pros:

Ubicación

Cons:

Personal de recepción

2026-05-09 • via Nuitee
I
Iune • solo_traveller • es
10
2026-05-09 • via Nuitee
J
JOSÉ • couple • pt
10
recomendado
Pros:

Do espaço exterior localização e pequeno almoço

2026-05-09 • via Nuitee
C
Carlos • solo_traveller • es
10
Pros:

Ubicacion

Cons:

Nada

2026-05-08 • via Nuitee
M
Melanie • extended_group • ie
9
Fabulous!
Pros:

We absolutely loved the lovely gardens and all the different areas where we could sit. Unfortunately the swimming pool wasn’t opened as it was mid-April but the sitting area near the pool was really nice too. The location is amazing and the staff was really nice.

2026-05-08 • via Nuitee
M
Marimar • solo_traveller • es
8
Pros:

Ubicación, sitio precioso, buenas instalaciones, personal amable, bien desayuno.

Cons:

El único motivo por el que no le pongo un diez en la valoración es por ruido, en mi habitación, la 107, se oía de vez en cuando un ruido constante que no se que era, y luego que hubo gente hablando fuerte hasta más allá de las 11:30. El resto de cosas genial.

2026-05-08 • via Nuitee
J
jorrit • couple • nl
10
Pros:

Mooi, groot en sfeervol hotel met goed en uitgebreid ontbijt. Perfect gelegen, dichtbij de gratis parkeergelegenheid en nabij de roltrap om in de bovenstad te komen.

Cons:

Helaas waren de zwembaden (nog) niet open en kon evenmin gebruik worden gemaakt van de ligbedden.

2026-05-08 • via Nuitee
J
Jorge • solo_traveller • es
9
Pros:

La ubicacion y la belleza del hotel

Cons:

Nada

2026-05-08 • via Nuitee
B
Bartolomé • extended_group • es
9
Pros:

Excelente ubicación, buen desayuno, el restaurante con una magnífica relación calidad/precio y excelente servicio; al personal de recepción, sin bien muy amables, les pediría un poco mas de "ritmo".

2026-05-08 • via Nuitee
M
MARTINEZ MARTINEZ • couple • es
8
Pros:

DESAYUNO,UBICACION

2026-05-08 • via Nuitee
C
César Luis • couple • es
8
Pros:

El desayuno mejorable.
No es operativo un solo microondas.

Cons:

La comunicación del WC con la habilitación es molesta y desgradable

2026-05-08 • via Nuitee
M
marco • couple • it
9
Ritornerei ma in altra camera
Pros:

Posizione e tipo di hotel

Cons:

Camera con bagno senza porta

2026-05-08 • via Nuitee
A
Alain • couple • fr
8
Très bien
Pros:

Hôtel très bien situé au pied de la ville historique, dans un ancien château. Petit déjeuner super. Parking payant à 2mn à pied de l’hôtel qui applique une petite réduction à la journée. Par contre le personnel de la réception ne parle pas du tout français et très peu anglais pour un hôtel 4 étoiles c’est moyen

2026-05-07 • via Nuitee
P
Purslow • family_with_children • gb
8
The room was comfortable and clean. The gardens were beautiful, and the hotel had great character.
Pros:

The cake was good but the breakfast overall was average limited choice of fruit. We booked a table for evening meals 2 nights of our stay the meals were very average not a place I would recommend to eat.

Cons:

The fish dish was bland. Little flavour. The suckling pig was good but the potatoes were so over cooked they were not nice.

2026-05-07 • via Nuitee
D
Dorine • solo_traveller • nl
8
2026-05-07 • via Nuitee
E
Eva • solo_traveller • es
7
2026-05-07 • via Nuitee