Hotel Exe Reina Isabel

Hotels
Exe Hotels
8.7 (3082 reviews)
Paseo De La Estación, 17 , Avila , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Comfortable beds
Valuable amenities
Cons:
Room noise
Some maintenance issues
Overpriced café

Categories

Cleanliness
8.7
Mixed reviews about cleanliness with some noting it was very clean while others mentioned maintenance issues.
Service
9.2
Excellent service noted in multiple reviews, with staff described as very professional and accommodating.
Location
9.2
Positive feedback regarding the hotel's location, easily accessible and close to attractions.
Room Quality
8.2
Some complaints about noise and furniture needing updates, but generally described as spacious and comfortable.
Amenities
8.7
Amenities mentioned positively, but some areas need maintenance, leading to a slightly lower score.
Value for Money
8.7
Thought to be good value given the location and service, although some found the café overpriced.
Food and Beverage
8.2
Good breakfast options noted, but some expressed dissatisfaction with specific dining experiences.
Overall Experience
8.7
Generally positive experience highlighted by the well-rounded stay, though few drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:19

Property Description

Luxurious Central Location

Classic and Well-Equipped Rooms
Experience comfort and style in our classic, well-equipped rooms. Relax in luxury after a day of exploring the historic quarter.

Exquisite Event Rooms
Host your next meeting or celebration in our exquisite event rooms. The perfect setting for a memorable and successful event.

Book now for an unforgettable stay at our hotel in Avila, steps away from the city's top attractions.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3082 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
L
Lorenzo family_with_children es
8
2026-03-22 via Nuitee
E
Estrella family_with_children es
10
2026-03-21 via Nuitee
P
Pros couple us
10
2026-03-21 via Nuitee
L
Laura couple es
7
Cons:

El aire no funcionaba

2026-03-21 via Nuitee
J
Juana Maria couple es
9
Buena ubicacion, personal muy amable
Pros:

Buen desayuno,personal muy amable, buena ubicacion

Cons:

Pasamos calor por la noche, no podíamos bajar la temperatura de la habitación salvo si abríamos la ventana

2026-03-21 via Nuitee
J
Jose Antonio couple es
8
2026-03-20 via Nuitee
E
Enrique family_with_children es
10
Buena opción para alojarse en Avila
Pros:

Nos dieron una habitación superior, la atención del personal.

Cons:

Todo muy bien

2026-03-20 via Nuitee
P
Pérez Jiménez family_with_children es
9
2026-03-19 via Nuitee
I
Ilona couple es
9
Pros:

la cama suuuper comoda.

Cons:

no estaría mal dar un poco mas el repaso de la bañera. al encenderla salieron cosas negras

2026-03-19 via Nuitee
F
Fco. Javier solo_traveller es
9
2026-03-18 via Nuitee
A
Auxiliadora family_with_children es
9
Estupendo
2026-03-18 via Nuitee
M
Machado family_with_children es
8
2026-03-18 via Nuitee
P
Pedro family_with_children es
9
2026-03-16 via Nuitee
M
Mª Elena family_with_children es
10
Pros:

todo muy bien y muy bonito, personal súper amable, el desayuno es bufet y muy bueno todo y mucha variedad de todo

Cons:

apenas hay enchufes para poder cargar los móviles a la vez que usar las lámparas de mesita de noche

2026-03-16 via Nuitee
J
jedrzej couple pl
9
2026-03-15 via Nuitee
M
Maria family_with_children es
10
2026-03-15 via Nuitee
J
Juan Carlos couple es
7
Pros:

personal muy agrable

Cons:

la nevera y televisión pequeña

2026-03-15 via Nuitee
M
María solo_traveller es
9
Pros:

Muy cercano al centro, personal muy amable y muy limpio todo. Una estancia muy agradable!⭐️⭐️⭐️⭐️⭐️

Cons:

El aire acondicionado no funcionaba muy bien.

2026-03-15 via Nuitee
A
Andreea Diana family_with_children es
8
Centro de Avila
Pros:

Pues el desayuno incluido

Cons:

Se veia un poco desfasado el mobiliario, pero quizas ese hotel tampoco es que vaya dirigido a un publico como yo

2026-03-15 via Nuitee
M
Máximiliano Bursztyn Mathov family_with_children ar
10
Pros:

La atención y ubicación
Execelente servicio

Cons:

Nada que criticar

2026-03-14 via Nuitee