Dorma Reina Isabel

Hotels
•
Exe Hotels
8.7 (3218 reviews)
Paseo De La Estación, 17 , Avila , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Comfortable beds
Valuable amenities
Cons:
Room noise
Some maintenance issues
Overpriced café

Categories

Cleanliness
8.7
Mixed reviews about cleanliness with some noting it was very clean while others mentioned maintenance issues.
Service
9.2
Excellent service noted in multiple reviews, with staff described as very professional and accommodating.
Location
9.2
Positive feedback regarding the hotel's location, easily accessible and close to attractions.
Room Quality
8.2
Some complaints about noise and furniture needing updates, but generally described as spacious and comfortable.
Amenities
8.7
Amenities mentioned positively, but some areas need maintenance, leading to a slightly lower score.
Value for Money
8.7
Thought to be good value given the location and service, although some found the café overpriced.
Food and Beverage
8.2
Good breakfast options noted, but some expressed dissatisfaction with specific dining experiences.
Overall Experience
8.7
Generally positive experience highlighted by the well-rounded stay, though few drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:19

Property Description

Luxurious Central Location

Classic and Well-Equipped Rooms
Experience comfort and style in our classic, well-equipped rooms. Relax in luxury after a day of exploring the historic quarter.

Exquisite Event Rooms
Host your next meeting or celebration in our exquisite event rooms. The perfect setting for a memorable and successful event.

Book now for an unforgettable stay at our hotel in Avila, steps away from the city's top attractions.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3218 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
S
sara • family_with_children • es
9
Pros:

Estaba muy limpio y cómodo

Cons:

Todo estaba bien

2026-05-16 • via Nuitee
R
Ricardo Guillermo Lago • solo_traveller • ar
9
Pros:

Excelentemente ubicado, cerca de la terminal de micro y tren, y en tramo directo hacia las zonas de interés turístico.
Muy amables en la conserjería (turno tarde) a los que molesté unas veces y siempre bien predispuestos.

Cons:

El bar del hotel atiende también al publico externo y estaba siempre lleno. (No encontré otro en la zona)

2026-05-15 • via Nuitee
G
Giorgio • solo_traveller • it
10
2026-05-14 • via Nuitee
I
Isabel • solo_traveller • es
10
Pros:

Todo

2026-05-13 • via Nuitee
J
juan carlos • solo_traveller • es
9
2026-05-13 • via Nuitee
C
C • couple • es
10
Genial
Pros:

El detalle que tuvieron por nuestro LV aniversario, lo demás todo muy bien

Cons:

Que tuviera bañera a mí me gusta más la ducha

2026-05-13 • via Nuitee
M
Manuel Moreira • solo_traveller • pt
10
2026-05-13 • via Nuitee
M
Miguel • couple • es
9
Gran hotel y muy cómodo
Pros:

Principalmente la atención de la recepciónista , y la generosidad .

Cons:

No tengo nada que decir al respecto

2026-05-12 • via Nuitee
A
Adrian • solo_traveller • es
9
2026-05-10 • via Nuitee
P
Pedro • solo_traveller • pt
8
Pros:

Do q pontuei

Cons:

O pequeno almoço podia ser mais completo

2026-05-10 • via Nuitee
O
Olga • solo_traveller • es
7
Falta de confort para ser un hotel de cuatro estrellas
Pros:

La cama era comoda

Cons:

En el hotel habían apagado la calefacción y la habitación estaba fría. Solo salía aire frío, no había calefaccion.
En la ducha al abrir el grifo de agua caliente se alternaba el agua fría con el agua caliente, lo q era muy desagradable al ducharse.

2026-05-10 • via Nuitee
R
rafa • family_with_children • es
10
2026-05-10 • via Nuitee
J
Javier Jerez • solo_traveller • es
10
2026-05-10 • via Nuitee
J
Jose manuel • couple • es
9
2026-05-09 • via Nuitee
L
laurent • solo_traveller • fr
8
2026-05-09 • via Nuitee
M
M.Elvira • solo_traveller • es
9
2026-05-08 • via Nuitee
M
Martín • solo_traveller • es
8
Pros:

Atención recepción

Cons:

El colchón demasiado duro para mí

2026-05-07 • via Nuitee
J
Janusz • solo_traveller • pl
9
2026-05-07 • via Nuitee
T
Teresa Grau • solo_traveller • es
8
2026-05-07 • via Nuitee
A
Arroyo Herreros • couple • es
10
Super bien el trato fue increíble
Pros:

Absolutamente todo

Cons:

Nada

2026-05-07 • via Nuitee