Caroline Hotel

Hotels
8.1 (2046 reviews)
via Motta 4/A , Brusimpiano , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Some cleanliness issues
Limited views from certain rooms

Categories

Cleanliness
7.35
There were mentions of cleanliness being acceptable, but notes on some areas needing better maintenance.
Service
8.85
The staff received high praise for their friendliness and attentiveness.
Location
7.85
Noted for being conveniently located, but some rooms have limited views.
Room Quality
7.85
The rooms were described as comfortable, though some issues were noted with small showers.
Amenities
7.85
Amenities like the pool and parking were appreciated, but some aspects felt outdated.
Value for Money
8.35
Overall value was seen as good, especially with the offered services.
Food and Beverage
8.35
Food received positive feedback with good breakfast options and quality meals.
Overall Experience
8.35
Many guests expressed satisfaction with their stay, highlighting a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Luxurious Accommodation with Stunning Views

Caroline Hotel in Brusimpiano offers a luxurious stay with a seasonal outdoor pool, garden, and terrace. The 4-star hotel provides air-conditioned rooms with free WiFi and private bathrooms.

Relaxation and Wellness Amenities

Guests can unwind in the sauna, hot tub, or enjoy garden views. The hotel also features a spa center for ultimate relaxation.

Convenient Location for Exploration

Located just 15 km from Lugano Station, Caroline Hotel is ideal for exploring the area. Guests can partake in activities like cycling in Brusimpiano.

Book your stay at Caroline Hotel for a luxurious and relaxing experience in Brusimpiano.

Important information:

Please note that pets will incur an additional charge of EUR 15 per day.

Please note that an additional charge of EUR 15 per hour will apply for late check-in after 23:00 until 01:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for € 15 per person per night when using an existing bed.
    Children from 1 year old to 12 years old stay for € 49 per person per night when using an existing bed.
    People 2 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2046 reviews
Cleanliness: 7.35
Service: 8.85
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
P
Plaisance • solo_traveller • fr
8
Pros:

Hotel trés agréable et trés cosy, chambre spatieuse et trés calme

Cons:

Malheureusement , la clim ne marchait pas. Avec 32° c'est un peu dommage. Mais nous avons pu faire des courants d'air et nous avons trés bien dormi

2026-06-20 • via Nuitee
M
Marlies • solo_traveller • nl
8
2026-06-20 • via Nuitee
B
Berweger • couple • ch
8
2026-06-20 • via Nuitee
U
Uwe • couple • de
4
Enttäuschend
Pros:

Das Frühstück war okay. Die Lage in der Nähe des Seeufers ist gut.

Cons:

Gebucht hatten wir ein Zimmer mit Aircondition. Das Zimmer im Nebengebäude auf dem Parkplatz hatte trotz 38 °C keine funktionierende Klimaanlage, sondern nur einen klappernden Tischventilator. Die Steckdosen waren defekt und in der Wand verschwunden, so dass man sie teilweise nicht benutzen konnte. Das Haus ist deutlich in die Jahre gekommen und hat einen großen Investitionsstau.
An manchen Stellen bröckelt der Putz, der von niemandem entfernt wird. Alles wirkt etwas schmuddelig und man hat nicht das Gefühl, dass es eine verantwortliche Person gibt, die das Haus professionell führt. Schade, denn es hat einiges an Potenzial.

2026-06-20 • via Nuitee
P
Pauline • solo_traveller • au
9
Lovely hotel with pool
Pros:

Lovely hotel with comfortable rooms and a pool.

Cons:

The waiter at the pizza restaurant was extremely rude.

2026-06-20 • via Nuitee
B
Britta • solo_traveller • de
9
Pros:

Schöner Zwischenstopp!!!!

2026-06-19 • via Nuitee
S
Sara • solo_traveller • fi
9
2026-06-19 • via Nuitee
P
Penny • solo_traveller • nl
10
Pros:

Beautiful room , and view on the lake ..the Pool was really nice . Friendly site staff and parking close by .

Cons:

The town is very small. Good for one day so perfect for travelling through on my way to the South of Italy

2026-06-19 • via Nuitee
F
Franz • solo_traveller • ch
9
Pros:

Hotel liegt gur und es stimmte ajjes super, gehe wieder eimal hin.

Cons:

Zimmer, Anlage, Personal

2026-06-18 • via Nuitee
C
caroline • solo_traveller • ch
8
2026-06-18 • via Nuitee
E
Erica • couple • nl
7
Prettig verblijf
Pros:

Wij houden van een authentiek, wat ouder hotel met charme. Het ligt fantastisch met een fabuleus uitzicht. Je loopt zo naar het dorp, vriendelijk personeel, goede bedden.

Cons:

Te weinig parasols bij het zwembad voor het aantal mensen, een mobiel airco apparaat op de kamer wat je moest vullen met water (wat ons niet verteld was). En de naamsverandering naar Bitcoin hotel, echt een vreselijke naam!

2026-06-18 • via Nuitee
Øyvind • family_with_children • no
10
Koselig hotell med fantastisk hyggelig personale
Pros:

Supert hotell med veldig hyggelig personale. Man føler seg hjemme med en gang. Fine rom. Fin atmosfære ved restauranten der middagen kunne nytes ved bassenget om kvelden. Restaurantpersonalet gav mye ekstraservice og må gis karakter 11! Privat parkeringsplass.

Cons:

Verdt å være oppmerksom på - hotellet har heis, men denne går ikke ned i restauranten, så her må trapper benyttes.

2026-06-18 • via Nuitee
B
Brigitte • couple • fr
9
À refaire
Pros:

Ambiance calme et douceur de vivre
Excellent petit-déjeuner
Chaises longues et fauteuils autour de la piscine, très sympas
Excellent dîner au restaurant de l’hôtel

Cons:

Chargeur véhicule électrique non fonctionnel

2026-06-18 • via Nuitee
N
Nour • solo_traveller • th
7
2026-06-17 • via Nuitee
M
Munure • solo_traveller • it
9
Pros:

Ho apprezzato molto la pace e la tranquillità della zona, la piscina a fine giornata è stata un toccasana, pulizia e ordine eccellenti come anche gentilezza e accoglienza

Cons:

Una sera abbiamo preso due spritz che per 24€ dovevano essere fatti meglio e accompagnati da qualche salatino, magari è stato un caso

2026-06-17 • via Nuitee
M
Michael • couple • de
1
Nie wiedet
Pros:

die letzte Renovierung war noch zur Zeit der Lira…

Cons:

absolut abgeranzt

2026-06-17 • via Nuitee
E
Elliot • couple • de
9
2026-06-17 • via Nuitee
M
Markus • solo_traveller • de
6
Aufenthalt in Ordnung
Pros:

Freundliches Personal, Hotel wurde sauber gehalten.
Shampoo & Wasser, sowie Parkplätze wurden kostenfrei zur Verfügung gestellg.
Frühstück war gut, wenn auch nicht so phänomenal, wie hier häufig behauptet wird.
Der Pool war 24/7 nutzbar.

Cons:

Frühstück frühzeitig fast vollständig vergriffen, wird auch nur begrenzt wieder aufgefüllt. So gab es bereits keine Gläser und auch keine Säfte mehr ab 9 Uhr.
Das Bad war sauber, aber mit Wasserschaden an der Tür. Generell ist die Anlage zwar gepflegt, jedoch bereits in die Jahre gekommen.

2026-06-17 • via Nuitee
N
Natalia • couple • pl
10
2026-06-17 • via Nuitee
W
Waltraud • solo_traveller • ch
6
Pros:

Das Hotel ist nah an de Grenze zur Schweiz. Das Bett wir habe gut geschlafen.

Cons:

Die Halterung in der Dusche für Shampoo verrostet.
EINRICHTINGSTIEL veraltet.
Kein einziger TV Sender auf Deutsch.
Ein Kellner war sehr langsam.
Nur Blutorrangen Saft zum Frühstück.
Keine kalte Milch für Müsli.
Kaffeemaschine nicht geeignet für so viele Frühstückdgäste.
Gipfeli zu lange gebacken zu viel süsses statt verschiedenes Brot.
Qualität Fleisch?
Steckdose im Zimmer für Tee mussten zuerst den Schreibtisch zur Seite stellen um ab die Steckdose zu kommen.

2026-06-17 • via Nuitee