Caroline Hotel

Hotels
8.1 (1710 reviews)
via Motta 4/A , Brusimpiano , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Some cleanliness issues
Limited views from certain rooms

Categories

Cleanliness
7.35
There were mentions of cleanliness being acceptable, but notes on some areas needing better maintenance.
Service
8.85
The staff received high praise for their friendliness and attentiveness.
Location
7.85
Noted for being conveniently located, but some rooms have limited views.
Room Quality
7.85
The rooms were described as comfortable, though some issues were noted with small showers.
Amenities
7.85
Amenities like the pool and parking were appreciated, but some aspects felt outdated.
Value for Money
8.35
Overall value was seen as good, especially with the offered services.
Food and Beverage
8.35
Food received positive feedback with good breakfast options and quality meals.
Overall Experience
8.35
Many guests expressed satisfaction with their stay, highlighting a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Luxurious Accommodation with Stunning Views

Caroline Hotel in Brusimpiano offers a luxurious stay with a seasonal outdoor pool, garden, and terrace. The 4-star hotel provides air-conditioned rooms with free WiFi and private bathrooms.

Relaxation and Wellness Amenities

Guests can unwind in the sauna, hot tub, or enjoy garden views. The hotel also features a spa center for ultimate relaxation.

Convenient Location for Exploration

Located just 15 km from Lugano Station, Caroline Hotel is ideal for exploring the area. Guests can partake in activities like cycling in Brusimpiano.

Book your stay at Caroline Hotel for a luxurious and relaxing experience in Brusimpiano.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for € 15 per person per night when using an existing bed.
    Children from 1 year old to 12 years old stay for € 49 per person per night when using an existing bed.
    People 2 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1710 reviews
Cleanliness: 7.35
Service: 8.85
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
G
Gerhard extended_group de
8
2026-03-28 via Nuitee
H
Harald couple de
8
Ich werde bei nächster Gelegenheit gerne wieder dort übernachten
Pros:

Ich hatte nichts besonderes vor der Ankunft erwartet. Um so mehr war ich überrascht über die Schönheit der Lage (100 m vom See), die Ruhe, das sehr freundliche Personal, und das sehr gute Preis-Leistungsverhältnis. Man macht also nichts falsch, wenn man dort übernachtet.

Cons:

In Anbetracht des moderaten Preises, wäre es vermessen, mehr zu erwarten.

2026-03-28 via Nuitee
A
Alina couple it
10
Pros:

Ein tolles Hotel, nettes Personal. Wir haben uns sehr wohl gefühlt und kommen sehr gerne wieder.

2026-03-28 via Nuitee
U
Ulrike couple de
10
Ein gelungener Stop Over auf der Reise
Pros:

Sehr sehr freundliche Mitarbeiter
an der Rezeption und im Restaurant
Wir hatten ein prima Zimmer mit Balkon mit
Blick auf den Pool und den Lago .
Frühstücksbuffet reichhaltig, wurde immer wieder nachgelegt ,
Gerne wieder

2026-03-28 via Nuitee
B
Barbara couple ch
10
10/10
Pros:

Der Empfang war so unglaublich nett ubd die Zimmer super sauber und schön.
Unser Gastgeber beim Frühstück hat sogar ein Glutenfreies Brödchen geordert, für mich.
Wow was für ein Service.

2026-03-28 via Nuitee
G
Giacomo couple ch
10
Struttura consigliata.
Pros:

Posizione della struttura strategica con molte comodità nei dintorni di essa,
camere molto belle e personale molto cortese.

Cons:

Nulla.

2026-03-27 via Nuitee
K
Kenny couple ch
10
2026-03-27 via Nuitee
J
Johannes couple de
8
Pros:

Besonders hervorzuheben ist die Freundlichkeit des Personals, die Super-Pizza am Abend und das gute und vielfältige Frühstück...und der schöne Seeblick!

Cons:

Die Brandschutztüren zum Treppenhaus werden mit Ständern offen gehalten, das ist nicht zulässig, da sie nicht selbsttätig schließen bei Gefahr. Manche Dinge im/ am Haus sind etwas altmodisch und abgewohnt, sonst wäre alles sehr gut..

2026-03-26 via Nuitee
P
Paul solo_traveller de
9
2026-03-26 via Nuitee
C
Cristian solo_traveller it
7
2026-03-26 via Nuitee
solo_traveller it
10
basta dire " sorprendente " !
Pros:

Come prima esperienza nella struttura le mie aspettative erano meno che entusismanti considerato il periodo. In realtà ho trovato persone professionalmente preparate e competenti e quanto di più, disponibili a soddisfare le esigenze degli ospiti. Con sorpresa gli ambienti, sono risultati, più che gradevoli, vasti e ariosi in ottimo stato e perfettamente mantenuti e puliti. In sintesi, il personale, i servizi, i prezzi, estremamente convenienti,quindi, la struttura nel suo insieme, si meritano il massimo dell'apprezzamento e un caloroso ringraziamento. Dott. G.Parini

2026-03-26 via Nuitee
L
Luigi solo_traveller it
8
Pros:

struttura accogliente personale cortese accogliente eprofessionale

2026-03-25 via Nuitee
C
Carina couple de
9
2026-03-25 via Nuitee
Z
Zobrist couple ch
10
Pros:

Tout était très bien, le restaurant avec les menus gourmets, une symphonie de saveurs. Le serveur du restaurant, grande classe. Je recommande vraiment 🤩🤩🤩🤩🤩

2026-03-25 via Nuitee
D
Daniele solo_traveller it
9
2026-03-25 via Nuitee
D
Daniele couple gb
10
Such a nice place for a stay. We loved it
Pros:

Il posto è fantastico. Ci è piaciuto moltissimo. Di recente hanno anche assunto un nuovo maître d'hotel, Vivi. È stato eccellente, offrendoci un servizio impeccabile sia a colazione che durante la cena gourmet. La cena gourmet era a pagamento, ma a un prezzo molto ragionevole. Anche le due ragazze alla reception sono state gentilissime. Torneremo sicuramente.

Cons:

Alcuni elementi della stanza potrebbero essere migliorati e rinnovati, ma niente di estremamente rilevante

2026-03-25 via Nuitee
S
Simone couple de
7
Pros:

Das Personal war freundlich wie auch teilweise überfordert.Das Frühstück war gut und der Preis war günstig. Parkplatz umsonst.

Cons:

Im Restaurant waren wir weder mit dem Essen noch mit dem Service zufrieden. Dafür war esum so teuerer! Mein Rat wäre auswärts essen zu gehen! Das Źimmer war total überheizt und wir konnten die Wärme nicht runter regulieren.

2026-03-25 via Nuitee
T
ThierryS34 family_with_children fr
8
super, trés pratique our notre étape
Pros:

très bien, beau buffet continental

Cons:

peut être prévoir une machine pour faire les œufs à la coque.

2026-03-25 via Nuitee
M
Marcel couple ch
10
Gerne wieder….
Pros:

Das ganze packet, perfekt

2026-03-25 via Nuitee
G
Gerhard couple de
7
Pros:

Sehr freundliches Personal

Cons:

Bauarbeiten im Hotel

2026-03-24 via Nuitee