Pets allowed

Facilities

Full-service spa
Inflatable boat on site
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Carport
Arcade/game room
Electric car charging station
Health club
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Charming location
Cons:
Cleanliness issues
Small room sizes for larger groups

Categories

Cleanliness
6.2
Several reviews indicated that cleanliness was a significant issue, specifically mentioning dirty bathrooms and unclean bedding.
Service
8.2
The staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
8.2
The hotel has a charming location in a city with Italian flair, enhancing the overall appeal.
Room Quality
7.2
Rooms are adequate for a short stay but not suitable for larger groups.
Amenities
7.7
Facilities like the pool were available but had maintenance issues.
Value for Money
7.7
Offers a reasonable value but cleanliness detracts from the overall perception.
Food and Beverage
9.2
The breakfast selection was particularly praised as excellent and varied.
Overall Experience
8
Overall satisfaction is moderately positive, with notable drawbacks in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:25

Property Description

Experience a serene getaway at Eraclea Palace Hotel, where luxury meets the beauty of nature.

Indulgent Spa Services
Pamper yourself with our extensive spa offerings, including revitalizing massages, soothing body treatments, and refreshing facials, ensuring you feel relaxed and rejuvenated.

Private Beach Access & Pools
Enjoy direct access to a stunning private beach and take a refreshing dip in one of our two outdoor swimming pools, perfect for soaking up the sun and unwinding.

Gourmet Dining & Social Hub
Savor delectable meals at our on-site restaurant or enjoy room service in comfort. Join fellow guests at our complimentary daily reception, and unwind with a drink from the poolside bar.

Elevate your holiday experience—book your stay at Eraclea Palace Hotel today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • Pool access available from 8:30 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 48 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 9.2
Overall Experience: 8
M
Martin
6
Pros:

Slitet badhotell i en relativt sliten by men även med italiensk charm och god vilja hos en ålderstigen personal.

2025-09-14 • via Nuitee
M
Mara
10
Pros:

Ottimo la consiglio

2025-08-25 • via Nuitee
H
Hanna • partner
8
Pros:

Leider war das Badezimmer schmutzig. Die Toilette war nicht richtig gereinigt, und auf dem Bettlaken lagen schwarze Haare – ich bin blond, also waren sie definitiv nicht von mir. Schade, denn das Hotel hat eigentlich großes Potenzial und ist an sich sehr schön. Leider scheint die Sauberkeit, wie auch andere Bewertungen zeigen, die größte Schwachstelle dieses Hauses zu sein.

2025-08-19 • via Nuitee
R
Rene • family
8
Pros:

Das Hotel war absolut in Ordnung, Personal war sehr freundlich und hilfsbereit. Das Frühstück war hervorragend, solch eine Auswahl ist man in Italien normal nicht gewohnt. Einen Stern gibt es für die Parkmöglichkeiten, man muss den Schlüssel abgeben und ein Mitarbeiter parkt dein Auto und wenn man weg will muss man es davor an der Rezeption bekannt geben. Es ist ein wenig kompliziert und ich habe es nicht so gerne wenn ein fremder mit meinem Auto fährt. Das Zimmer war sauber aber definitiv nicht für 4 Personen geeignet. 1 bis 2 Nächte sind OK aber für einen längeren Aufenthalt ist es viel zu klein. Der Strand ist gut zu Fuß erreichbar.

2025-08-18 • via Nuitee
M
Morten
8
5 dage
Pros:

Første indtryk var godt da vi blev tjekket ind var der en ung pige som kunne perfekt engelsk hende mødte vi først sidste dag ellers var det folk med meget lidt engelskkundskaber på elevatoren hang der en seddel hvor man ikke skulle trykke for hårdt på knapperne til elevatoren blev dog pillet ned senere på ugen værelse der var tre stjerner ud af fem på intet tidspunkt kommer værelses temperaturen ikke under 22° og klimaanlægget larmede konstant oppe på Taget var der en fin pool 1.34 m dyb flere dele sad ikke ordentligt fast klinkerne rundt om hulen var ved at falde af og jacuzzi havde set bedre dage

2025-07-18 • via Nuitee
G
Giulia
6
Pros:

Molto da migliorare, solo la colazione è stata soddisfacente.. Camera piccola e poco pulita, oltre che rumorosa e senza nemmeno il sapone per lavarsi le mani.

2025-06-29 • via Nuitee
C
Clément
8
Hôtel bien situé
Pros:

+ Hôtel à quelques minutes à pied de la plage et de la Baubeach où les chiens sont autorisés
+ Les chiens y sont accueillis mais il n'est pas possible de les prendre dans la salle du petit déjeuner
- Chambre pas très grande
- Literie dure, pas très confortable
- Douche qui alterne le chaud et le froid, pas très agréable
- Tarif chiens un peu élevé (20 €/nuit)
- 20-25 minutes de queue lors du check out par une seule personne

Dans l'ensemble, hôtel plutôt agréable mais trop cher pour ses prestations

2025-06-24 • via Nuitee
E
Elena
8
Pros:

Personale gentile e disponibile, piscina all'ultimo piano incantevole

2025-06-17 • via Nuitee
E
Erwin • family
10
Pros:

Ottimo hotel in zona tranquilla

2025-05-26 • via Nuitee
R
Rudolf
6
Pros:

Keine Klimaanlage oder defekt

2024-08-08 • via Nuitee
C
Christine
8
Pros:

Die Duplexgarage ist sehr eng und mit einem Kleinwagen ist fast nicht möglich dort zu parken

2024-08-06 • via Nuitee
K
Karl
6
Pas digne d’un 4 étoiles
Pros:

Séjour de 4 jours en famille
Hôtel moyen pas à la hauteur d’un 4 étoiles
Accueil pas très sympathique dans la mesure où vous n’êtes ni allemand ni italien
Tout était en supplément le parking, les serviettes, la plage privée
Nous avons payé le parking couvert alors que notre véhicule est resté stationné dehors 2 nuits aucun remboursement
Et nous n’avons pas pu manger 1 soir car nous sommes arrivés à 20h40 pour 20h30 un samedi soir là encore pas de remboursement ou la possibilité de nous prévoir un encas !
Sinon petit déjeuner très copieux et restauration simple mais goûteuse, personnel de restaurant et de chambre très sympa et souriant !

2024-07-29 • via Nuitee
T
Tomi • partner
6
Pros:

Hotellin baari ei ollut viikon aikana kertaakaan auki. Kuntosalilla ei ilmastointi toiminut.

2024-07-20 • via Nuitee
L
Leah • family
6
Pros:

Staff were very unhelpful

2024-07-09 • via Nuitee
F
Francesca • partner
8
Pros:

Ottima per colazione, cena e pulizia.
Personale molto cortese.
Suggerisco di aggiungere degli ombrelloni all'ultimo piano zona piscina.

2024-07-06 • via Nuitee
E
Erwin • partner
10
Pros:

Weekend ad Eraclea con la mia compagna.
Hotel bello e vicino alla spiaggia e alla laguna del mort.
Personale cortese, hotel pulito con molti servizi.
Abbiamo passatoun ottimo weekend.
Pers

2024-05-26 • via Nuitee
A
Alexandre • partner
10
Pros:

We arrived a bit early but they were kind enough to give us a room and upgrade,
The hotel is dog friendly ( mine are service animals)
The beach is 4 minutes away by walking and they have pool on the roof !
Our receptionist, Marilisa was wonderful. Thanks again
Alex

2023-08-23 • via Nuitee
M
Marco
6
Pros:

Betten woan kacke

2023-07-19 • via Nuitee
A
Antonio • partner
10
Pros:

Camera e bagno sufficientemente ampi, buona pulizia e personale attento e presente alle esigenze della clientela.

2023-07-06 • via Nuitee
M
matteo
8
Pros:

2022-07-14 • via Nuitee