Hotel Palace

Hotels
Independent
6.8 (157 reviews)
Via Monte Grappa, 9/2, Bologna, BO, 40121 , Bologna , IT

Facilities

Comprehensive recycling policy
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
Bicycle rentals nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Old decor
Poor room maintenance
Inconsistent amenities

Categories

Cleanliness
5.44
Several reviews indicated issues with cleanliness and dated furnishings.
Service
7.91
Friendly attentive staff who contributed positively to the experience.
Location
8.95
Good location within walking distance of many attractions.
Room Quality
5.9
Mixed feelings; some rooms were comfortable, but many suffered from maintenance issues.
Amenities
6.43
Basic amenities were available, but the hotel had issues with A/C and upkeep.
Value for Money
5.89
Given the price, some aspects of the hotel were considered not worth the cost.
Food and Beverage
7.44
Breakfast was noted as complete, contributing positively to the overall experience.
Overall Experience
6.41
Overall mixed feelings about the stay, especially considering the high price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:04

Property Description

Experience the charm of Bologna at Hotel Palace, where modern amenities meet a prime location.

Unmatched Connectivity
Enjoy complimentary wireless internet access throughout the hotel, perfect for keeping in touch or planning your day. Catch up on the news with complimentary newspapers or relax with a drink in our cozy bar/lounge.

Comfort and Convenience
Stay in one of our 110 well-appointed guestrooms equipped with LCD televisions and private bathrooms featuring complimentary toiletries. Self-parking and room service are available for your comfort and convenience.

Event Space and Services
Planning a meeting or event? We offer versatile conference space measuring 215 square feet, along with concierge services to assist with your every need.

Don't miss the chance to make your stay unforgettable—book Hotel Palace today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 30 April.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 157 reviews
Cleanliness: 5.44
Service: 7.91
Location: 8.95
Room Quality: 5.9
Amenities: 6.43
Value for Money: 5.89
Food and Beverage: 7.44
Overall Experience: 6.41
M
markporter66 Solo travel
10
Great hotel, central to everything in Bologna
Pros:

This is a great hotel right in the heart of Bologna, only a short walk to Piazza Maggiore and the main things to see in Bologna. Short walk from the train station as well. Reception staff very helpful and friendly.

2026-01-18 via Tripadvisor
H
hellofaflight Couples Sydney, New South Wales
2
Dirty small and smelly
Pros:

The basic room is dirty and smells. The mattress was old and springs poked throughthe mattress. There were only dirty smelly blankets and no proper quilts or duvets.
The front desk staff were not friendly when we checked in. The foyer is old and the carpet smells. There are no coffee or tea making facilities in the room which is too small for a couple with 2 suitcases. We had to sterilise all surfaces. The toilet did not flush properly either and smelt. Not recommended.

2026-01-03 via Tripadvisor
D
drew876 NONE London, England
10
Drew Stevenson, London
Pros:

We have been going to Hotel Palace each year for over 25 years. It is warm, welcoming, is in a perfect location and is excellent value for money.

2025-12-16 via Tripadvisor
B
becmusic12 Couples Southampton, Hampshire, England
10
Beautiful hotel, great room and lovely staff!
Pros:

We had a great time staying in this hotel for two nights. The central location is perfect for walking around Bologna and not too far from the station on foot either (and an easy route). The lobby area and large seating rooms are gorgeous.
Our room was great! Spacious, nice and clean and had a great view from the window. Our room had plugs and light switches right next to both sides of the bed (with bedside tables to rest phones on) which was perfect, and free WiFi too!
I'd seen a review of someone saying they couldn't sleep due to the noise from the adjoining cinema but we had no issues with it at night. Although we could hear it when we nipped back to the room one afternoon to drop stuff off before heading out for the evening so maybe if you're trying to go to sleep early it might cause you issues?
The staff were lovely and helpful when checking in/out and leaving our bag before and after so we could explore the city.
I feel like our stay was good value for money and will absolutely stay here again if we revisit Bologna!

2025-12-01 via Tripadvisor
S
swalms735152 NONE
8
Quite Palatial
Pros:

Good hotel within walking distance of bars and restaurants. Friendly attentive staff who helped to make my stay very enjoyable

2025-11-17 via Tripadvisor
8
864marcv Solo travel Antwerp, Antwerp Province
10
Very nice
Pros:

Very clean room. Super complete breakfast. Top staff. Location also perfect. Enjoyed my stay, will return if i come back to Bologna (normally every year).

2025-10-28 via Tripadvisor
E
EDWARD friends
6
Pros:

If you want a budget hotel in the center of the city this is good. The building is in great need of repairs, everything is old and needs attention. The worst thing about the hotel is that it is connected to a movie theater that blast sounds every day to midnight. If you go to bed easy this is a big problem.

2025-10-12 via Nuitee
J
Joseph
8
Pros:

Old but elegant hotel. Must have been high class in its prime. Very good breakfast selection, close to main plaza, church, shopping and restaurants. Very good restaurant next door. Only complaint is the bed was very hard. Needs a foam pad.

2025-10-10 via Nuitee
E
Ellen partner
2
Pros:

AVOID. Booked for 2 nights but checked out after one - they refused to refund us but we were so desperate to leave and lucky enough to find an alternative nearby, we cut our losses. We have stayed in old ‘character’ places before, and don’t mind antique furniture or a dated but cared for vibe. However this property was not even trying to achieve these things! From the start reception staff could barely bring themselves to greet us, the impression then persisted that guests and their comfort are completely irrelevant. The whole place is in dire need of updating and refurbishing. Decor run down and tired to the point of falling apart - carpets and upholstery dirty and frayed, shabby furniture, general bad smells from bathroom drains, badly-installed laminate flooring buckled with damp and revealing ancient carpet underneath. Non-existent basic room facilities. We were bitten by insects in the night - having encountered bedbugs before we were fairly confident it was not mosquitos as the bites are quite distinctive. Up until this happened we were prepared to stick it out and chalk up to experience but it was the final straw, we packed and got out as soon as we could. On announcing we were leaving early there was no curiosity from staff as to how our stay had been or why we might be bailing out. We were shown their latest bedbug inspection report which appeared to be a box ticking game. Sad that a fine old building has been run down like this - it could be great.

2025-10-02 via Nuitee
J
Jose G
8
Pros:

Hotel had a central location near Bologna Downtown and Two Towers, lots of shops, restaurants and stores nearby mini marts and grocery stores.

Good bathroom and room size...interesting small door to get into room.

Hotel is old but in good condition for age. Elevator was a savior but only 1 person and 2 large suit case's per trip or 2 people with luggage.

A/C worked well...small bathroom and room but we expected it from the other reviews. The accessibility to downtown and walkable access to the plazas and great food Low and Slow BBQ was the best BBQ I have had in a few years (10-15 minute walks) plus you can discover great Gelato spots along the way.

Best Dinner spot is Sfoglia Rina, Tortulini, Amatriciana and Lasanga.

Close 2nd is Darcy Osteria Contemporanea (expect to be here for 1.5 to 2 hours) great food service and dishes made fresh but they take time.

2025-09-27 via Nuitee
P
Passport676740 Business
2
Awful!!! Move on to the next listing
Pros:

The location was good, but literally everything else about the hotel was terrible. The shower had hardly any water pressure and when you turned on the sink, the water in the shower turned to a dribble. The “hot” water was lukewarm at best—to get decent water pressure, you had to turn on the cold water which only resulted in a cold shower. The shower doubled as a bidet!! There was no A/C in our room despite advertising that the hotel had air conditioning. Awful! The rooms were old and shabby with horribly stained carpet. The photos online were wildly different than the reality of the hotel. We took customers with us for a trade show and were horrified to have them stay here. So embarrassing…and for over $300 per night. Save yourself and move on to the next search listing!!!!

2025-09-26 via Tripadvisor
H
hanneb833 NONE Copenhagen Region, Zealand
8
Central place hotel
Pros:

Excellent placed hotel for a 3-4 days trip in Bologna. Daily service, breakfast with limited assortiment. Recommend it!

2025-09-25 via Tripadvisor
J
Jessica partner
6
Pros:

My husband and I stayed 2 nights. The bed was very uncomfortable, it felt like cardboard.. The pictures online made the room look better than it was. There was some noise during the night but nothing too bad, even with the window open. There was no ac so we had to keep the window open, we were also provided a fan in our room. Bring bug spray, I was bite by mosquitos during the night with having to have the windows open. Breakfast was not good, the eggs were cold and the rest of the food looked just okay. The only good part of breakfast was the croissants, so not worth the money. Staff is friendly and the location is good in relation to city center, but would not come back to this hotel.

2025-09-23 via Nuitee
J
Josuah Mari partner
2
Pros:

Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault.

Ok thats out of the way.

Stay away from this hotel.

Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault.

Ok thats out of the way.

Stay away from this hotel.

AC did not work. Had to use a fan.
Old , dirty carpets that are almost ripping out.
Yellow, cheap bulbs.
Dirty shower curtains.
Dirty tiles, with mold.
Door keys are from the medieval times.

This is no better than a roadside motel.

I am extremely disappointed in the hotel, and in Expedia for even listing this. The owners should be ashamed.

We stayed in a 3 star hotel in Florence for the same number of days and total expense, and that was leaps beyond what this place is.

See the pictures for evidence.

Stay away.

2025-09-23 via Nuitee
J
Julia
8
Pros:

Stayed with my family for a few days and we loved the culture of Hotel Palace. Perfect location and great price.

2025-09-20 via Nuitee
K
Kevin partner
6
Pros:

It is located in a very good area but the hotel is showing its age. Very few amenities offered in the room but the breakfast was reasonable.

2025-09-19 via Nuitee
K
Kerryn
6
Pros:

Lots of character, great location

2025-09-19 via Nuitee
B
Brian
8
Excellent but!!!!
Pros:

Had a great stay. Hotel a bit dated but good. The location is fantastic right near town and bars and restaurants, Staff were excellent.
The only problem is it's next to a cinema and the noise can be extreme right up till midnight. While I was not overly offended I can imagine this will be a problem to some

2025-09-16 via Nuitee
J
Jen family
8
Pros:

Needs new shower heads. Or clean existing ones. Full of calcium

2025-09-13 via Nuitee
E
eileen
8
Pros:

Some staff at front desk not very helpful Cleaning staff were excellent and very nice and helpful

2025-09-12 via Nuitee