Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3420 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
G
Gabriella • family_with_children • it
8
Bella stanza, pulita, buon confort. Buona colazione. Parcheggio gratuito in struttura. Posizione ok.
Pros:

Buona posizione, buon confort.

Cons:

Nulla

2026-02-14 • via Nuitee
P
Paulo • family_with_children • pt
6
Pros:

De tudo

2026-02-13 • via Nuitee
E
Estefanía • extended_group • es
10
2026-02-11 • via Nuitee
G
gerard • couple • fr
7
2026-02-10 • via Nuitee
M
Martine • extended_group • fr
8
Excellent séjour à 2 pas de la CIté
Pros:

Très calme, à proximité de la Cité de Carcassonne, décoration très agréable et personnel au top

2026-02-10 • via Nuitee
N
Nicolo • family_with_children • it
8
2026-02-09 • via Nuitee
D
Dario • solo_traveller • it
9
Fantastico pernottamento
Pros:

Accoglienza di alto livello

Cons:

Il ristorante non c’era

2026-02-09 • via Nuitee
D
DAVID • family_with_children • es
10
Pros:

La ubicación muy cerca de la ciudad medieval, personal muy atento y amable

2026-02-08 • via Nuitee
E
Eric • family_with_children • fr
10
Séjour entre amis
Pros:

L'emploi et le service

Cons:

Rien

2026-02-08 • via Nuitee
C
Chrystel • couple • fr
9
Pros:

Soigné,beaucoup de choix,calme,bien éclairé, assise confortable, table assez grande pour 2.
Excellent le jus d'oranges pressés .

Cons:

Dommage qu'il n'y ait pas de chauffage dans la salle de douche.

2026-01-31 • via Nuitee
I
Isa • family_with_children • fr
8
Pros:

Bien placé chambre spacieuse et bon petit déjeuner

Cons:

Chambre devant recharge voiture électrique donc du bruit jusqu'à 22h de passage

2026-01-31 • via Nuitee
J
Josep • family_with_children • es
9
2026-01-28 • via Nuitee
J
Jordi Power • family_with_children • es
10
Pros:

La limpieza

Cons:

Nada.

2026-01-28 • via Nuitee
P
Philippe • couple • fr
10
Pros:

la propreté et le petit dejeuner .

Cons:

Sur 2 chambres réservées , ma mére n'a pas pu venir suite à la grippe et l'établissement n'a pas voulu me rembourser ou même décaler à une autre date . Vraiment pas cool . Surtout pour Noel .

2026-01-28 • via Nuitee
C
Chanteau • family_with_children • fr
8
gite d'étape avec un excellent rapport qualité/prix
Pros:

Hotel neuf pensé avec beaucoup de soin pour les clients. Parking fermé fonctionnel.
Parties communes vastes et agréable.
Le mobilier de la chambre est agréable et bien pensé.
Excellent petit déjeuner dans un cadre agréable.

Cons:

1. dossier de lit en dur: avec 1 petit oreiller, il est difficile de lire ou de regarder la télévision sans avoir mal au dos.
2. Pas de chauffage dans la SdB en plein hiver.
3. pas de verre pour se laver les dents.

2026-01-27 • via Nuitee
F
Facundo Ponce • couple • ar
10
2026-01-27 • via Nuitee
S
Sanchez • family_with_children • fr
10
2026-01-27 • via Nuitee
T
Thierry • couple • fr
8
Tres bon sejour
Pros:

Tres bon petit dejeuner tres bon emplacement

Cons:

Ajouter un spa

2026-01-26 • via Nuitee
J
Jean-marie • solo_traveller • fr
8
2026-01-24 • via Nuitee
D
Diane • family_with_children • gb
9
Cons:

Restaurant closed for evening meals

2026-01-24 • via Nuitee