Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3577 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
E
Erwin • family_with_children • at
9
2026-05-16 • via Nuitee
J
javier • solo_traveller • es
10
Pros:

El trato del personal, la ubicacion, buen desayuno

Cons:

Todo bien

2026-05-16 • via Nuitee
I
iralour • solo_traveller • fr
9
Pros:

Au delà de la prestation d'hôtellerie, la présence de bornes de recharge dans le parking de l'hôtel est très appréciable

2026-05-14 • via Nuitee
F
Frank • solo_traveller • be
8
Pros:

Top locatie vlakbij de middeleeuwse stad

2026-05-14 • via Nuitee
J
Jérémie • solo_traveller • fr
9
Pas mal !
Pros:

Proche de la forteresse Carcassonne. Hôtel fonctionnel et parking gratuit et sécurisé

Cons:

Un peu de bruit le matin surtout à cause des autres

2026-05-13 • via Nuitee
V
valerie • solo_traveller • fr
7
Cons:

Chambre mal insonorisé dommage pas de volets l'été malgré la climatisation ça doit être une fournaise le matin avec le soleil levant

2026-05-13 • via Nuitee
F
FABRE • solo_traveller • fr
10
Pros:

Hotel bien situé proche de la cité.
Merci pour l accueil fort sympathique du personnel.
Mention spéciale pour Julien qui est très à l' écoute et s intéresse aux clients.
C'est rare de trouver un hote d 'accueil aussi agréable.

2026-05-13 • via Nuitee
C
Cyrille • couple • fr
9
Simple efficace
Pros:

La gentillesse du personnel

Cons:

Je pense que la cuisine devrait être un peu plus exigeante avec la qualité de ses produits
Cela ne retire en rien la gentillesse du personnel qui a mit en place un remboursement suite a un problème sur un plat

2026-05-12 • via Nuitee
D
Daniel • couple • gb
9
Excellent value hotel
Pros:

Excellent value for money, the rooms and breakfast were lovely. The location is excellent.

2026-05-12 • via Nuitee
S
Sarah • solo_traveller • fr
10
Pros:

Hôtel ibis joli...soigné....personnels très gentils, serviables à l écoute....prise en compte du petit déjeuner plus tôt....Hôtel à conseiller..

2026-05-11 • via Nuitee
T
thomas • solo_traveller • fr
9
Pros:

Simple et pratique

2026-05-10 • via Nuitee
M
MIREILLE • extended_group • re
10
Pros:

Tout était parfait

2026-05-10 • via Nuitee
M
Margherita • solo_traveller • it
6
Pros:

Il posteggio e la prima colazione.

2026-05-10 • via Nuitee
S
Sarah • family_with_children • fr
7
Je recommande
Pros:

Très bon séjour dans l’ensemble. Accueil au top avec une mention spéciale pour Julien pour sa gentillesse et son professionnalisme.
Le petit déjeuner était correct.

Cons:

En revanche, petit bémol au niveau de la restauration. Les portions mériteraient d’être un peu plus généreuses.

2026-05-10 • via Nuitee
A
Antoine • solo_traveller • fr
10
Pros:

L'accueil
Le personnel
La proximité
La literie

2026-05-09 • via Nuitee
M
marie helene • solo_traveller • fr
10
Impeccable
Pros:

Le style Ibis: classe, propreté et professionnalisme du personnel.
Chambre spacieuse et excellent petit déjeuner

2026-05-09 • via Nuitee
A
ANGEL • couple • es
8
2026-05-09 • via Nuitee
M
Michel • extended_group • ca
10
2026-05-09 • via Nuitee
P
Pulheimer • couple • de
8
Cons:

abendessen war nicht gut

2026-05-09 • via Nuitee
G
Gabriel • couple • cl
9
Wonderfull
Pros:

The location was incredible, near the cite. The staff was very friendly and the thematic of the hotel was a nice touch that resembled the city.

2026-05-07 • via Nuitee