Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3420 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
B
Bernard • couple • fr
9
Pros:

Soirée étape très agréable pour un excellent rapport qualité prix.

2026-03-07 • via Nuitee
S
Stephan • family_with_children • fr
9
2026-03-07 • via Nuitee
K
Kristina • family_with_children • sk
10
Ideal for families with children
Pros:

Large fenced guarded parking, pleasant and helpful staff, receptionists speak good English, clean, tidy and new. 15 minutes to Cite de Carcassone. .

Cons:

The food is adapted to children, it is better to have dinner outside in the city.

2026-03-06 • via Nuitee
K
keith • family_with_children • gb
8
Pros:

Well run with helpful and friendly staff

Cons:

No dislikes

2026-03-05 • via Nuitee
A
ALAIN • family_with_children • fr
9
2026-03-04 • via Nuitee
M
Michel • family_with_children • fr
9
Pros:

Le personnel est très bien veillant, et à l'écoute de la clientèle.

Cons:

RAS

2026-03-03 • via Nuitee
N
Nelly • family_with_children • fr
5
Pros:

Emplacement.

2026-03-03 • via Nuitee
T
Thomas • family_with_children • fr
10
Pros:

Parfait

Cons:

Rien

2026-03-01 • via Nuitee
A
Aleix • family_with_children • fr
10
2026-02-27 • via Nuitee
B
bayonawey • family_with_children • es
7
Bien salvo el desayuno y la cena
Pros:

Habitación sin ruidos, almohadas incómodas,desayuno muy flojo,zumo de naranja lo mejor

Cons:

Cenamos la primera noche, muy mal patatas crudas, se lo dijimos y aún así me cobran 30euros , mal detalle

2026-02-27 • via Nuitee
S
Sylvie • family_with_children • fr
9
2026-02-27 • via Nuitee
A
Anton • couple • us
8
Friendly, well located, good value.
Pros:

Very friendly reception stall. Easy check in. Funky decor (in a good way). Carcassonne is a quaint and interesting town - it is definitely work spending a bit of time there.

2026-02-27 • via Nuitee
N
Nuno • extended_group • pt
9
2026-02-26 • via Nuitee
M
Magali • family_with_children • fr
8
Pros:

L emplacement, le fait de faire tout a pied

2026-02-25 • via Nuitee
L
Leslie • family_with_children • fr
9
Pros:

Pour la deuxième fois nous séjournons dans cet établissement et encore une fois rien à dire tout est parfait. Proche de la cité, parking gratuit.

2026-02-25 • via Nuitee
J
Jorge • family_with_children • il
9
2026-02-24 • via Nuitee
V
Valérie Garcies • family_with_children • fr
9
Séjour très agréable
Pros:

Je recommande
Très bon rapport qualité prix
Séjour agréable
Emplacement idéal proche de la cité
Chambre propre spacieuse
Literie confortable

Cons:

RAS

2026-02-24 • via Nuitee
S
Séverine • family_with_children • fr
8
2026-02-24 • via Nuitee
D
DIDIER • couple • fr
9
2026-02-24 • via Nuitee
R
Rodolphe • family_with_children • be
10
Un hotel qui cache bien son jeu
Pros:

Pour un hotel Ibis Styles, nous avons été agréablement surpris. Pour ce qui souhaite visiter la cité, l'hôtel est bien situé. Les prestations sont bonnes : piscine, petite salle de sports, baby foot et un petit déjeuner plus que correct. Le rapport qualité / prix est parfait.

2026-02-24 • via Nuitee