Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3420 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
G
Giulia solo_traveller it
7
Pros:

Buona posizione e comodo parcheggio.
Colazione ricca

Cons:

Asciugamani non adeguati, piccoli e non sufficienti per due persone.
Accoglienza fredda e impersonale

2026-04-17 via Nuitee
L
Lysiane couple fr
9
Pros:

Emplacement parfait et petit déjeuner copieux et parking appreciable

Cons:

Le restaurant! La qualité du repas ne valent pas le prix!

2026-04-16 via Nuitee
T
Thomas couple de
8
Pros:

Gute Lage, da nahe an der Altstadt. Fenster mit Blick auf die Türme der Burg. Nachts abgeschlossener Parkplatz.

2026-04-15 via Nuitee
J
Joan extended_group es
9
Molt recomanable.
Pros:

Aquest hotel complex tots el requisits per una bona estada a Carcassone. Cèntric i molt correcte. Personal amable i tenen lloc per guardar les bicis. Aigua, té i cafè a disposició.

2026-04-15 via Nuitee
S
Sylvie solo_traveller es
8
2026-04-15 via Nuitee
P
Pedrolito solo_traveller be
10
Pros:

Rien a dire votre hôtel il était top merci au revoir

2026-04-13 via Nuitee
S
Sabine family_with_children de
8
Sehr gute Unterkunft für Kurzaufenthalt
Pros:

Perfekte Unterkunft für unseren Kurzaufenthalt: sauber, gutes Abendessen im hoteleigenen Restaurant, geräumiger Parkplatz direkt am Gebäude, Nähe zur Altstadt.

2026-04-13 via Nuitee
C
Chris Rieb family_with_children fr
9
2026-04-12 via Nuitee
N
Nitya solo_traveller fr
7
Pros:

L'emplacement ,le personnel et la literie

Cons:

Pas d'eau chaude le soir 22h. Chambre 227 a 114€ il le semble que cest un minimum de pouvoir se laver a l'eau chaude. Pas de geste commercial apres signalement

2026-04-12 via Nuitee
M
Michel solo_traveller fr
9
2026-04-12 via Nuitee
P
Pedro solo_traveller cl
8
Pros:

Personal muy atento

Cons:

Habitación pequeña No ponen toalla de manos ni vasos en el baño

2026-04-12 via Nuitee
A
Anna solo_traveller es
10
2026-04-11 via Nuitee
S
Sanchez solo_traveller fr
10
2026-04-11 via Nuitee
S
Sanchez solo_traveller fr
10
2026-04-11 via Nuitee
S
Sanchez solo_traveller fr
10
2026-04-11 via Nuitee
M
Mylène solo_traveller fr
10
Tout parfait !
Pros:

Tout est parfait, l'accueil, la chambre, le petit déjeuner, l'emplacement juste au pied de la cité de Carcassonne et le parking gratuit bien pratique ! Je recommande sans hésiter !

2026-04-10 via Nuitee
E
Elena family_with_children es
8
Pros:

Trato personal agradable, ubicacion excepcional, aparcamiento gratuito

Cons:

Nos indicaron de ir despues de un grupo grande al desayuno, pero luego al acudir no repusieron nada.. sin yogures, embutido.. sin casi nada, fatal

2026-04-08 via Nuitee
F
Fanny couple fr
10
2026-04-07 via Nuitee
J
Jose family_with_children pt
9
Pros:

Woundefull location near to the city center and free closed parking.

2026-04-07 via Nuitee
J
Julia family_with_children es
8
Estada en família
Pros:

Bon esmorzar, zona amb jocs de taula i futbolí per la canalla

Cons:

Matalàs plastificat

2026-04-06 via Nuitee