Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3707 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
E
Esther • solo_traveller • es
10
2026-06-26 • via Nuitee
C
Carina • solo_traveller • at
10
Pros:

- Pool mit Sonnenschirmen und einem etwas genervt wirkenden Kater
- Zimmer im Mittelalterstil mit ausreichend Stauraum
- gutes Frühstück mit viel Auswahl

Cons:

- Offene Dusche mit Gefahr, die Toilette nass zu machen während des Duschens

2026-06-26 • via Nuitee
M
Marie louise • couple • fr
8
Très bien pour une étape
Pros:

L’accueil, les chambres fonctionnelles, le petit déjeuner

Cons:

Piscine qui aurait besoin d’être rénovée, et mieux entretenue.

2026-06-26 • via Nuitee
M
Mayeul • family_with_children • fr
10
2026-06-25 • via Nuitee
I
Isabelle • couple • fr
9
2026-06-25 • via Nuitee
L
Les • solo_traveller • gb
10
Pros:

Lovely welcome at reception, great carpark, and a short 10 minute walk to the medieval castle and a little way further into the new town. This was our first visit to Ibis Styles and we were very impressed with everything about it. The pool looked great and the breakfast was plentiful with lots of choice. The room was well appointed and very comfortable. My partner particularly liked the little trolley for ferrying luggage to and from the car!

Cons:

Nothing we would definitely stay again.

2026-06-25 • via Nuitee
R
Rosine • couple • fr
8
Bien
Pros:

Personnel aimable, petits déjeuners tout a fait corrects.
La chambre est de taille correcte

Cons:

L'insonorisation n'est pas parfaite

2026-06-24 • via Nuitee
C
Casanovas • couple • es
10
Alojamiento a la altura de un perfil exigente, temática inmersiva que da valor añadido.
Pros:

Todo tipo de comodidades, buen trato, buena comida. El jabón corporal y de cabello ha sido para mí un gran descubrimiento.

Cons:

Las almohadas no era firmes ni uniformes, creo que es algo que se podría mejorar, ofreciendo distintos tipos de almohadas.

2026-06-23 • via Nuitee
A
ALFE • couple • fr
9
2026-06-23 • via Nuitee
9
957mariao • Family
10
Fantastic hotel so central, pool brilliant treat.
Pros:

Fantastic stay, with two adults and two children. Two nights stay rooms with bunk beds and so much space.
Pool open 9-9, fantastic kids had it to themselves a good few times. Highly recommend to people. Ate dinner here too food beautiful, server was so nice and helpful with kids.
We also had a terrace outside our room overlooking the pool.

2026-06-22 • via Tripadvisor
S
Sophie • couple • fr
10
Parfait
Pros:

Les ++++
Proximité avec la ville fortifiée à 10 minutes à pied
Parking
Possibilité de prendre son petit déjeuner sur la terrasse à proximité de la piscine
Politique ecoresponsable

Tout le reste était très bien

Cons:

Rien

2026-06-22 • via Nuitee
M
Miguel Ángel • solo_traveller • es
9
Pros:

Me cambiaron la habitación doble normal por una superior porque sí.

2026-06-22 • via Nuitee
M
Maria Cristina • couple • it
8
Visita a Carcassonne
Pros:

Hotel molto vicino alla città medioevale, appena 10 minuti a piedi, e questo è il suo maggior pregio. Colazione nella media, buona la spremuta fresca d'arancia. Distributore d'acqua e bollitore nella hall.

Cons:

Il pomeriggio trovare l'acqua della piscina sporca. Personale talvolta molto asettico e avaro di informazioni all'arrivo. Asciugacapelli a tempo e set bagno molto scarno. Ricevere al ritorno la fattura del soggiorno in bianco.......

2026-06-22 • via Nuitee
O
olivier • solo_traveller • fr
10
Arrêt sur la route des vacances
Pros:

L amabilité du personnel et les supers conseil du directeur pour la borne de rechargement vl elec qui est un vrai plus....au pied de la cité !!
On reviendra

Cons:

Néant

2026-06-21 • via Nuitee
P
Paul • couple • gb
6
Great location for visiting Carcassonne
Pros:

Bathroom and
Air conditioning

Cons:

Dusty and smelly carpet in the corridor. Interior themed design for children throughout

2026-06-21 • via Nuitee
D
dominique • couple • fr
9
2026-06-21 • via Nuitee
A
Amor • solo_traveller • es
9
2026-06-21 • via Nuitee
M
Michaela • couple • de
7
2026-06-21 • via Nuitee
B
Beatrice • couple • ch
8
2026-06-20 • via Nuitee
V
Violeta • solo_traveller • es
8
2026-06-20 • via Nuitee