Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3420 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
I
Isabelle • family_with_children • fr
9
Agréable séjour
Pros:

Très bon accueil, hôtel propre, chambre propre et literie confortable, petit déjeuner varié et bons produits. Très bien situé, à 10 minutes à pied de la Cité.

Cons:

Rien. Tout était parfait.

2026-03-27 • via Nuitee
R
Ronald • couple • nl
7
Goed gelegen hotel met goede parkeermogelijkheid
Pros:

Zeer vriendelijk personeel, goed gelegen met gratis parkeren.

Cons:

Zeer kleine kamer, zeer krappe doucheruimte met dikke stang op ca 1.80 hoogte voor de douchekop, zodat langere personen gebukt moeten douchen

2026-03-27 • via Nuitee
V
Valentin • couple • ro
10
Pros:

Very safe parking, very good staff, beautiful hotel

2026-03-27 • via Nuitee
R
Rodrigo • extended_group • br
10
Pros:

Ótimo !!!! Gostamos demais

Cons:

Sem observações

2026-03-27 • via Nuitee
C
Christelle • couple • fr
10
2026-03-26 • via Nuitee
D
Dessolin • couple • fr
9
2026-03-25 • via Nuitee
F
Françoise • couple • fr
8
TRES AGREABLE / A REFAIRE
Pros:

BUFFET POUR LE PETIT DEJEUNER TRES COPIEUX, APPETISSANT ; pains, confitures, fruits,céréales, jus de fruits frais (machine à jusd'oranges) / POUR LES AUTRES REPAS : 3 choix pour les entrées, pour le plat principal et pour le dessert. FELICITATIONS AU CUISINIER ET A SES COLLABORATEURS. PERSONNEL TRES, TRES AIMABLE ; accueil, bar, restauration, femmes de ménage. JE RECOMMANDE FORTEMENT CET HOTEL.

Cons:

RAS

2026-03-24 • via Nuitee
S
Stephanie • family_with_children • fr
10
2026-03-23 • via Nuitee
J
Jacky • family_with_children • fr
9
De passage à Carcassonne
Pros:

L'ensemble des lieux, la réception.

Cons:

R.A.S

2026-03-22 • via Nuitee
M
Marie-Rose • family_with_children • fr
9
Idealement situé près de la Cité. Rien a redire.
2026-03-18 • via Nuitee
S
sophie • couple • fr
10
Un très bon séjour !
Pros:

Emplacement très bien, à proximité de la Cité médiévale de Carcassonne.
Petit-déjeuner parfait.

Cons:

Il faisait un peu froid dans la chambre, nous avons dû monter le chauffage

2026-03-18 • via Nuitee
P
Patricia • couple • fr
9
2026-03-16 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • es
9
2026-03-16 • via Nuitee
P
Patrick • family_with_children • be
8
2026-03-15 • via Nuitee
C
Claude • family_with_children • be
9
2026-03-15 • via Nuitee
C
CAROLE • family_with_children • fr
8
2026-03-14 • via Nuitee
M
Miller • family_with_children • us
10
Pros:

The staff was tremendous in helping to make our stay wonderful. The breakfast was great & location was perfect. It was very quiet.

Cons:

room was a bit small but manageable & we could not get the heat to work as we desired.

2026-03-14 • via Nuitee
A
Anne • solo_traveller • fr
8
2026-03-12 • via Nuitee
A
Angel • family_with_children • es
9
Pros:

la atención de la recepcionista fue excepcional, muy amable y atenta en todo lo que necesitamos.

2026-03-10 • via Nuitee
M
Michel • solo_traveller • fr
7
Bon rapport
Pros:

L emplacement

Cons:

Ras

2026-03-09 • via Nuitee