Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3747 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
S
Stephen • couple • gb
9
Another lovely stay with very pleasant staff and added bonus of swimming pool!
Pros:

Very good location with easy access to the walled city.

Cons:

Nothing apart from copious amounts of dog mess on pavement on accessing hotel.

2026-07-18 • via Nuitee
B
BerigoLiu • extended_group • br
10
Férias
Pros:

Atendimento
É
Simpatia

Cons:

NO
Me
Lembro

2026-07-18 • via Nuitee
M
Maria Rocio • family_with_children • es
9
Pros:

Personal muy amable. Ubicación excelente, tranquila y cómoda.

2026-07-17 • via Nuitee
C
Claude • couple • fr
9
Séjour pour un concert à Carcassonne
Pros:

L’accueil la chambre et le petit déjeuner

Cons:

RAS

2026-07-17 • via Nuitee
M
Michaela • couple • de
8
2026-07-17 • via Nuitee
P
prendin • solo_traveller • fr
10
Expérience très satisfaisante
Pros:

Tres bonne expérience

Cons:

La gentillesse du personnel, la propreté de l'hôtel, l'accès a la piscine, la proximité du centre ville et de la citadelle surtout

2026-07-16 • via Nuitee
V
Volker • couple • de
8
Vernünftiges Hotel mit guter Lage, aber schlechtem Abendessen.
Pros:

Fußläufige Lage zur Festung, eigener Parkplatz. Großes Zimmer, wir konnten früher einchecken, Personal professionell. Frühstück war gut.

Cons:

Angesichts der Temperaturen (40 Grad) haben wir das Angebot, im Restaurant zu Abend zu essen, angenommen. Das war ein Fehler. Offensichtlich Convenience Food mit mäßiger Qualität, wir schauten auf eine mäßig aufgeräumte Anrichte mit benutzten Putzlappen. Küche war überfordert, brachten falsche Gerichte. Preis-/Leistung war nicht gut. Schade.

2026-07-15 • via Nuitee
H
Helene • couple • fr
10
Pros:

Emplacement : à qq minutes de la Cité de Carcassonne
Piscine appréciée par temps canicule
Chambre agréable bien climatisée
Mention très bien pour petit déjeuner !

2026-07-14 • via Nuitee
S
Stefano • solo_traveller • it
7
Struttura funzionale a una visita mordi-fuggi della città, stile Ibis, né più né meno
Pros:

Cortesia della signora alla reception, posizione comoda per la visita della cittadella, piscina senza pretese ma utile col caldo estremo

Cons:

Colazione, impossibilità ad utilizzare le colonnine di ricarica per auto elettrica (ma forse era un problema del mio cavo di ricarica)

2026-07-14 • via Nuitee
I
ilenia • couple • it
10
Superlativo
Pros:

Tutto perfetto

Cons:

Non ho niente da segnalare

2026-07-14 • via Nuitee
C
Cristina • couple • fr
8
2026-07-13 • via Nuitee
H
Hector Jorge • couple • ar
9
Hotel muy recomendable
Pros:

Parking cómodo. Instalaciones : pileta , gimnasio y servicios en el loby muy buenos.

Cons:

Si bien el desayuno era bueno, el servicio de restaurant no era adecuado , ni en calidad ni precio. Fuimos una vez y no repetimos.

2026-07-12 • via Nuitee
P
Philippe • family_with_children • fr
9
Pros:

Très bien pour les deux

Cons:

Le 3e lit simple dans la chambre famille est beaucoup trop dur même pour un adolescent.

2026-07-11 • via Nuitee
R
Ray • family_with_children • ie
8
Pros:

Clean hotel,
Friendly and helpful staff

2026-07-11 • via Nuitee
N
Nuria • extended_group • es
9
2026-07-11 • via Nuitee
C
Claudette • solo_traveller • fr
10
Excellent
Pros:

L'accueil, l'attention, le petit-déjeuner, l'emplacement par rapport à la proximité de la cité, nous reviendrons plus tard. 👌👌👌

Cons:

Ras

2026-07-11 • via Nuitee
I
Isabelle • couple • fr
6
2026-07-09 • via Nuitee
M
MASSIMO • solo_traveller • it
8
2026-07-09 • via Nuitee
S
Saliha • couple • fr
10
Très beau séjour !
Pros:

Tout est parfait !
Très belle chambre, avec une salle de bain spacieuse et Clim.
Le personnel au top !
Mention spécial pour Julien qui est aussi sympathique que pro
Bravo !!

2026-07-08 • via Nuitee
D
Daniel • couple • fr
9
Pros:

Correct et diversifié.

Cons:

Déplacement chaise bruyante

Mettre des feutres aux 4pieds des chaises.

2026-07-08 • via Nuitee