Best Western Plus Poitiers Centre Le Grand Hotel

Hotels
Best Western Plus
8 (2515 reviews)
28, rue Carnot , Poitiers , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small room sizes
Cleanliness issues

Categories

Cleanliness
6.96
Some reviews mentioned cleanliness issues like a small shower and basic room decoration.
Service
8.43
Consistently positive comments about staff friendliness and helpfulness.
Location
8.97
Multiple reviews praised the hotel's ideal location close to amenities.
Room Quality
7.42
Several reviews pointed out small room sizes and basic decorations.
Amenities
7.95
Parking available and good breakfast options were highlighted.
Value for Money
7.91
Some comments noted good value, while others felt it was overpriced compared to similar stays.
Food and Beverage
8.46
Positive remarks about breakfast quality and service.
Overall Experience
7.93
Overall experiences were generally positive despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:54

Property Description

Central Location in Poitiers:
Le Grand Hotel is a designer hotel conveniently located in central Poitiers, just a short stroll away from iconic landmarks such as Notre-Dame la Grande and Poitiers Palace.

Modern Amenities:
The air-conditioned guest rooms at Le Grand Hotel boast a contemporary decor and are equipped with top-notch amenities including soundproofing, flat-screen TVs with satellite channels, and free Wi-Fi for the utmost comfort and convenience.

Deluxe Dining Options:
Guests can indulge in a delicious buffet breakfast at Best Western Poitiers Centre Le Grand Hôtel, with the choice of enjoying it in-room, in the dining area, or on the charming terrace overlooking the garden.

Experience luxury and convenience at Le Grand Hotel - book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

8
Based on 2515 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
C
Carine couple fr
8
Pros:

Très sympa, ne pas hésiter a réserver une table au restaurant juste en face le "oh le bistrot". Apres notre dîner, nous avons apprécié la chambre spacieuse et le lit King size de l hotel :)

2026-03-28 via Nuitee
A
Alexandru couple ro
10
2026-03-28 via Nuitee
C
corinne couple fr
9
2026-03-28 via Nuitee
S
sandra couple fr
8
Pros:

L'accueil, l'emplacement

2026-03-28 via Nuitee
C
Christine couple be
9
bonne découverte
Pros:

le parking est un plus
la chambre est spacieuse et bien équipée
nombreux restaurants à proximité
proximité immédiate du centre ville

Cons:

-

2026-03-25 via Nuitee
E
Elaine couple gb
8
2026-03-23 via Nuitee
L
Laurence family_with_children fr
8
2026-03-23 via Nuitee
A
Adele couple gb
8
Comfortable, easy and calm.
Pros:

It is central, clean and comfortable. The gated parking is a bonus. A little pricey but useful.

Cons:

Unfortunately we were given a room with a missing shower door, therefore it was impossible to take a shower without the entire bathroom getting soaked. This was dangerous as slippy.

2026-03-23 via Nuitee
S
Salon couple fr
9
2026-03-20 via Nuitee
C
CARLOS extended_group es
10
2026-03-20 via Nuitee
K
Konstantinos solo_traveller gr
8
2026-03-19 via Nuitee
H
Hervé couple pt
8
2026-03-19 via Nuitee
J
Jennifer couple fr
7
Pros:

Le confort , la décoration de la chambre et le petit déjeuné

Cons:

Par rapport au 4* la télévision ne fonctionnait pas et la cuvette du WC n’était pas fixée

2026-03-18 via Nuitee
M
martine couple fr
8
Pros:

Chambre spacieuse, propreté, calme

Cons:

Le parking souterrain de l hôtel n a pas d ascenseur, accès a l hôtel difficile pour les personnes PMR où ne pouvant monter des escaliers.
Il faut emprunter la rampe destinée aux voitures, cela n est pas pratique et pas sécurisé

2026-03-15 via Nuitee
B
Burger couple fr
8
2026-03-13 via Nuitee
S
Sandrine extended_group fr
9
Excellent et en hyper centre
Pros:

Petit déjeuner de produits locaux et du terroir
La possibilité de garer la voiture
De l’eau dans la chambre et un plateau de service

2026-03-13 via Nuitee
M
MANUELA couple es
9
Excelente ubicación.
Pros:

Todo está bien

2026-03-13 via Nuitee
S
sylvie couple fr
6
Pros:

Proche du centre ville

2026-03-10 via Nuitee
D
David couple gb
8
2026-03-10 via Nuitee
I
Isaac couple fr
10
2026-03-09 via Nuitee