Best Western Plus Poitiers Centre Le Grand Hotel

Hotels
•
Best Western Plus
8 (2724 reviews)
28, rue Carnot , Poitiers , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small room sizes
Cleanliness issues

Categories

Cleanliness
6.96
Some reviews mentioned cleanliness issues like a small shower and basic room decoration.
Service
8.43
Consistently positive comments about staff friendliness and helpfulness.
Location
8.97
Multiple reviews praised the hotel's ideal location close to amenities.
Room Quality
7.42
Several reviews pointed out small room sizes and basic decorations.
Amenities
7.95
Parking available and good breakfast options were highlighted.
Value for Money
7.91
Some comments noted good value, while others felt it was overpriced compared to similar stays.
Food and Beverage
8.46
Positive remarks about breakfast quality and service.
Overall Experience
7.93
Overall experiences were generally positive despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:54

Property Description

Central Location in Poitiers:
Le Grand Hotel is a designer hotel conveniently located in central Poitiers, just a short stroll away from iconic landmarks such as Notre-Dame la Grande and Poitiers Palace.

Modern Amenities:
The air-conditioned guest rooms at Le Grand Hotel boast a contemporary decor and are equipped with top-notch amenities including soundproofing, flat-screen TVs with satellite channels, and free Wi-Fi for the utmost comfort and convenience.

Deluxe Dining Options:
Guests can indulge in a delicious buffet breakfast at Best Western Poitiers Centre Le Grand Hôtel, with the choice of enjoying it in-room, in the dining area, or on the charming terrace overlooking the garden.

Experience luxury and convenience at Le Grand Hotel - book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

8
Based on 2724 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
Jeannette • solo_traveller • nl
7
Prima
Pros:

Dicht bij het centrum

Cons:

Niks

2026-07-04 • via Nuitee
B
Bas • solo_traveller • nl
7
2026-07-03 • via Nuitee
C
caroline • couple • fr
9
Très bonne situation géographique
Pros:

Très bon petit déjeuner et un accueil particulièrement chaleureux de la personne qui nous a servi

2026-06-30 • via Nuitee
C
Cecilia • couple • se
10
2026-06-30 • via Nuitee
J
Jj • couple • nl
8
2026-06-30 • via Nuitee
J
Jos • couple • nl
7
2026-06-30 • via Nuitee
F
Franco • couple • nl
8
2026-06-27 • via Nuitee
D
Daniel • couple • ch
7
2026-06-27 • via Nuitee
A
Alejandro • family_with_children • es
9
Muy buen hotel para visitar Poitiers
Pros:

Localización y nada de ruido. La habitación muy amplia y con nevera.

Cons:

El aire acondicionado era un poco viejo y le costaba enfríar en medio de la ola de calor. El ascensor se rompió dos veces en 3 dias.

2026-06-26 • via Nuitee
M
Martin • couple • nl
6
Pros:

De locatie en het ontbijt. Medewerkers heel vriendelijk.

Cons:

Het toilet rook naar urine omdat de wanden niet schoongemaakt waren.

2026-06-26 • via Nuitee
A
Andrea • solo_traveller • es
7
Pros:

Die Lage ist ideal, direkt im Zentrum, alles gut zu Fuß zu erreichen, gutes Bistro direkt gegenüber, Supermarkt nebenan, falls man etwas für die Reise braucht.

2026-06-26 • via Nuitee
J
Jonathan • extended_group • gb
10
Visit the street bars
Pros:

Lovely Hotel

2026-06-26 • via Nuitee
B
brid • couple • ie
10
2026-06-25 • via Nuitee
F
Fabienne • solo_traveller • be
5
Séjour très moyen
Pros:

L’emplacement, le petit déjeuner

Cons:

Il n’est pas très joli et pas accueillant. Le volet de la chambre était cassé, on du changer de chambre. L’ascenseur était en panne lors de notre départ. Nous avons dû descendre trois étages à pied avec nos valises.

2026-06-24 • via Nuitee
P
patrick • couple • fr
8
2026-06-23 • via Nuitee
J
Jonathan • family_with_children • fr
1
Cons:

Ascenseur en panne pendant notre séjour. Nous étions logés au 3ᵉ étage avec trois enfants, dont un nourrisson, ce qui a rendu les déplacements très compliqués.
La climatisation ne fonctionnait pas correctement, l'accumulation de poussière dans l'appareil nous fait penser qu’elle souffre d’un manque d’entretien.
Nous avons passé une très mauvaise nuit et sommes déçus par cette expérience.

2026-06-22 • via Nuitee
P
philippe • solo_traveller • fr
9
Pros:

emplacement parfait en centre ville.

Cons:

Les oreillers sont un peu durs

2026-06-22 • via Nuitee
C
Clive • couple • gb
8
Very convenient location.
Pros:

Convenient parking. Friendly staff. Excellent location.

Cons:

The stairs up from the car park.

2026-06-22 • via Nuitee
F
Franz • couple • ch
7
Gut gelegenes Hotel am Rande der Altstadt mit Tiefgarage.
Pros:

Gute Lage mit Tiefgarage. Hotel ist etwas in die Jahre gekommen.

Cons:

Preis war unseres Erachtens für diesen Zustand (Renovation) zu hoch.

2026-06-22 • via Nuitee
I
Ingrid • solo_traveller • fr
8
Pros:

L'emplacement

Cons:

Rien

2026-06-22 • via Nuitee