Hotel Museo Los Infantes

Hotels
8.9 (1425 reviews)
L´Dorat, 1 , Santillana del Mar , es

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Massage services
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
No elevator
Some plumbing noise
Limited breakfast options

Categories

Cleanliness
9.18
Clean rooms as mentioned in multiple reviews.
Service
9.15
Staff described as very friendly and attentive.
Location
9.19
Well-located near the town center, very convenient.
Room Quality
8.64
Comfortable rooms with good amenities, but some functionality issues noted.
Amenities
8.17
Some amenities like the lack of an elevator noted as a downside.
Value for Money
9.03
Good value for the price paid, according to multiple reviews.
Food and Beverage
8.68
Good quality breakfast mentioned, but some feedback on variety needed.
Overall Experience
9.15
Overall, a great experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:33

Property Description

Historic Elegance in the Heart of Santillana del Mar

Classic Decor and Modern Comforts
Step into a world of timeless charm with our rooms adorned with period and antique furniture. Enjoy modern amenities like flat-screen TVs and spacious balconies in our junior suites.

Delicious Buffet Breakfast and Local Expertise
Indulge in a delightful buffet breakfast featuring homemade treats before exploring the area with tips from our knowledgeable staff. Discover the nearby beach towns of Comillas and Suances just a short drive away.

Convenient Location and Free WiFi
With a prime location in a historic palace and free WiFi throughout the property, Hotel Museo Los Infantes offers the perfect blend of luxury and convenience.

Book now to experience a stay filled with history, comfort, and warm hospitality at Hotel Museo Los Infantes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 2 years old to 10 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1425 reviews
Cleanliness: 9.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
N
Nieto Pichaco couple es
10
2026-04-10 via Nuitee
M
Maria Neus extended_group es
9
2026-04-10 via Nuitee
M
Maria Victoria couple es
10
Alojamiento bien situado con un jardín precioso, el desayuno bueno y variado . , muy amable el personal .
Pros:

La limpieza, el jardín y la amabilidad del personal. La amplitud de la habitación .

Cons:

Todo bien

2026-04-10 via Nuitee
C
Carmel extended_group au
10
2026-04-10 via Nuitee
couple br
7
2026-04-09 via Nuitee
M
Martínez couple es
8
2026-04-07 via Nuitee
F
Fco. Javier couple es
10
Volveremos
Pros:

Ubicación y el trato del personal

Cons:

Todo fue correcto.

2026-04-07 via Nuitee
A
Arsenio couple es
9
Pros:

Su ubicación, el trato del personal.
El edificio en si es todo un monumento.

Cons:

Cuando fuimos no había servicio de restaurante.

2026-04-06 via Nuitee
C
Catarina family_with_children pt
8
Dentro das expectativas
Pros:

Localização e simpatia dos funcionários

Cons:

Podia ser mais confortável , pouco isolamento acústico

2026-04-06 via Nuitee
M
Marta family_with_children us
9
A joyful experience to stay in this unique and very well managed hotel
Pros:

Beautifully maintained hotel, centrally located, with convenient reserved parking for unloading luggage in a town that’s mostly pedestrian. Excellent staff.

2026-04-04 via Nuitee
C
Cristina couple es
8
Encanto medieval
Pros:

La ubicación, el personal y el zumo natural en el desayuno, un acierto

Cons:

Quizás me pareció que estaba algo recargado de mobiliario que no invitaba demasiado a disfrutar de las zonas comunes, pero todo muy limpio, incluso teniendo muchísimas alfombras no había polvo, y eso que soy asmática.

2026-04-04 via Nuitee
A
Ana Belen family_with_children es
8
Genial para pasar unos días y conocer la zona
Pros:

Está muy bien ubicado, a la entrada del centro del pueblo y cerca de los parkings. El personal es muy eficiente y encantador. Las salas son preciosas y muy acogedoras

Cons:

Las camas sonaban y se oye mucho el agua de las habitaciones e incluso el pasillo.
Además, pedimos una habitación para dos adultos + un niño de 6 años y solo había una cama grande (dos unidad)

2026-04-04 via Nuitee
C
catherine couple ie
10
Pros:

Exceptional character and comfort. Young woman at reception so helpful and warm

Cons:

Very loud children in room next door!

2026-04-01 via Nuitee
F
fernando family_with_children es
10
Excelente opcion
Pros:

Todo muy cuidado , excelente atención de todo el personal .

2026-04-01 via Nuitee
G
Gloria couple es
9
2026-01-19 via Nuitee
A
Ana couple es
10
Estancia perfecta
Pros:

Fuimos a una boda en santillana y nos alojamos en este hotel, nos encantó todo, la amabilidad de todo el mundo, habitación grande, desayuno perfecto y las camas muy grandes y cómodas, un acierto total

2026-01-19 via Nuitee
E
Eduardo extended_group ar
10
Excelente
Pros:

Excelente , tiene una cocina poco vista.
Estamos muy pero muy conforme con este hotel

Cons:

Nada

2026-01-19 via Nuitee
D
Denise couple es
7
Pleasant for its characterful building and communal areas. Location perfect.
Pros:

Location. Character

Cons:

They put really smelly air fresheners/ incense sticks in the room and corridors which was awful! We had to remove ours as it was so overpoweringly strong and was giving me a headache.

2026-01-19 via Nuitee
P
PABLO couple es
10
Que agusto vivir en palacio
Pros:

el hotel precioso,ubicacion genial ,desalluno y comida todo muy bueno ,tiene terraza,jardin todo espectacular y los dueños y personal del hotel muy atentos en todo ,muy familiar nos ha gustado mucho,volveremos

2026-01-19 via Nuitee
M
Maria couple ar
10
2026-01-19 via Nuitee