Hotel Museo Los Infantes

Hotels
8.9 (1496 reviews)
L´Dorat, 1 , Santillana del Mar , es

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Massage services
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
No elevator
Some plumbing noise
Limited breakfast options

Categories

Cleanliness
9.18
Clean rooms as mentioned in multiple reviews.
Service
9.15
Staff described as very friendly and attentive.
Location
9.19
Well-located near the town center, very convenient.
Room Quality
8.64
Comfortable rooms with good amenities, but some functionality issues noted.
Amenities
8.17
Some amenities like the lack of an elevator noted as a downside.
Value for Money
9.03
Good value for the price paid, according to multiple reviews.
Food and Beverage
8.68
Good quality breakfast mentioned, but some feedback on variety needed.
Overall Experience
9.15
Overall, a great experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:33

Property Description

Historic Elegance in the Heart of Santillana del Mar

Classic Decor and Modern Comforts
Step into a world of timeless charm with our rooms adorned with period and antique furniture. Enjoy modern amenities like flat-screen TVs and spacious balconies in our junior suites.

Delicious Buffet Breakfast and Local Expertise
Indulge in a delightful buffet breakfast featuring homemade treats before exploring the area with tips from our knowledgeable staff. Discover the nearby beach towns of Comillas and Suances just a short drive away.

Convenient Location and Free WiFi
With a prime location in a historic palace and free WiFi throughout the property, Hotel Museo Los Infantes offers the perfect blend of luxury and convenience.

Book now to experience a stay filled with history, comfort, and warm hospitality at Hotel Museo Los Infantes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 2 years old to 10 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1496 reviews
Cleanliness: 9.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
P
Pedro couple es
9
2026-05-16 via Nuitee
C
Claudia solo_traveller co
10
Pros:

Todo, la atencion de todos los empleados, se siente el interés genuino por el bienestar del huesoed.

2026-05-16 via Nuitee
K
Katja couple de
10
2026-05-15 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Great location , spacious, clean and very friendly - good value

Cons:

Nothing of significance - nice hotel

2026-05-15 via Nuitee
J
Jennifer solo_traveller gb
9
Pros:

It's a lovely old building and we had a very nice room. The hotel is in a good position close to the centre of Ssntillana and also close to a car park that only costs 4.50€ for a whole day.
The staff are all lovely and we had a very good value buffet breakfast.

Cons:

The check-in process seems very complicated compared to other hotels.
The plumbing is extremely noisy and we were woken by it in adjacent rooms.

2026-05-14 via Nuitee
J
João Batista Mancini solo_traveller br
8
2026-05-14 via Nuitee
B
Buller couple fr
9
Wonderful location, historic decor, breakfast is extra but very good - they cook your eggs to order.
Pros:

Characterful, like a museum.

Cons:

Ask for a room at the back, away from the road

2026-05-14 via Nuitee
S
Susan couple us
10
2026-05-14 via Nuitee
K
Kay couple us
10
2026-05-14 via Nuitee
J
Juan solo_traveller es
10
De ensueño
Pros:

Excelente ubicación.museo y edificio insuperable y el personal super atento. Gracias

Cons:

Nada.

2026-05-13 via Nuitee
C
Chingan couple tw
8
2026-05-13 via Nuitee
I
Ivan couple es
9
Descanso y relax
Pros:

Muy bien ubicado. A un paso de todo. Personal en recepción muy amable y predispuesto. Las habitaciones son muy cómodas y espaciosas. Para repetir.

2026-05-13 via Nuitee
O
Olivier solo_traveller fr
9
Pros:

Cadre de qualité. Accueil chaleureux et service excellents. Ambiance de maison de famille chargé d'histoire. Un excellent séjour.

Cons:

Tout est bien

2026-05-12 via Nuitee
J
Jonathan couple gb
9
2026-05-12 via Nuitee
H
Howel extended_group gb
10
Lovely quiet stay with good service and facilities, staff exceptionally helpful and welcoming
Pros:

Beautiful old building full of character , well maintained interior and garden

Cons:

Nothing

2026-05-12 via Nuitee
P
Paul extended_group fr
7
2026-05-12 via Nuitee
F
feejen couple us
10
2026-05-12 via Nuitee
J
judith couple ar
9
Muy agradable, destacando la presencia de la recepcionista Yvonny que habla inglés y español fluidamente, con destacada
Pros:

Todo es excelente, pero tendría en cuenta que no hay ascensores

Cons:

La falta de ascensor o alguna alternativa para subir las maletas pesadas

2026-05-11 via Nuitee
J
Jeremy couple gb
10
Beautiful historic hotel in Santillana del Mar
Pros:

We loved this beautiful historic hotel in Santillana del Mar. There were three reception areas to choose from, each with many interesting antique clocks, furniture and collections. The room was much bigger than we expected from the photos. We loved the historic balcony in our room looking out from the front of the hotel. There was a good choice of items on the breakfast buffet. The staff were friendly. The hotel was a short walk (2 minutes) to the centre of Santillana del Mar. We would stay here again.

Cons:

Nothing. The only things to note are: 1. That town name of Santillana del Mar implies the town is near the sea....but it isn't. Not that we were expecting to be near the sea. 2. The hotel doesn't have its own car park, but paid for parking is available opposite the hotel, or there is a huge square for parking just a short walk from the hotel.

2026-05-11 via Nuitee
M
miguel solo_traveller es
10
Excelente
Pros:

Ubicación, atención, desayuno, atención especialmente de Yvonny, eficiente y maja

Cons:

Todo muy bien

2026-05-11 via Nuitee