Hotel Sete Cidades

Hotels
8 (1559 reviews)
Rua Do Contador, 20 , Ponta Delgada , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms a bit outdated
Limited breakfast variety

Categories

Cleanliness
7.71
Guests mentioned the hotel was clean, but there were some older facilities.
Service
8.68
Staff are friendly and professional, receiving frequent praise.
Location
9.22
Many reviews highlight the central location as a significant benefit.
Room Quality
7.17
Rooms reported as a bit outdated and on the softer side for comfort.
Amenities
8.2
Included parking and breakfast, but some amenities are noted as basic.
Value for Money
7.66
Generally viewed as a good deal for the price considering location and service.
Food and Beverage
7.71
Breakfast received mixed reviews; acceptable but could offer more variety.
Overall Experience
7.68
While guests enjoyed their stay, minor issues highlighted prevented a higher rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:28

Property Description

Breathtaking Views from Rooftop Terrace

Experience stunning panoramic views of the Atlantic Ocean, mountains, and the city from our rooftop terrace at Hotel Sete Cidades. Whether you're enjoying a morning coffee or watching the sunset, the scenery will leave you in awe.

Comfortable Rooms with Varied Views

Each room at our hotel offers a unique experience - from private bathrooms and cable TVs as standard, to the option of balconies or mountain views. Relax in comfort and style during your stay with us.

Delicious Breakfast Buffet

Start your day right with our delicious breakfast buffet, featuring freshly baked bread, cheese, ham, and seasonal fruit. Fuel up for a day of exploring Ponta Delgada and its surroundings.

Book your stay at Hotel Sete Cidades now to enjoy these amazing amenities and more!

Important information:

Residencial Sete Cidades reserves the right to request a pre-payment of 15% of the total amount in order to guarantee the reservation. This amount will be deducted on your final invoice.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1559 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 7.68
M
Maria • family_with_children • pt
9
2026-06-05 • via Nuitee
M
Maria Beatriz • couple • pt
6
2026-06-05 • via Nuitee
J
Joanna • couple • pl
7
2026-06-04 • via Nuitee
M
Marta • solo_traveller • es
5
Molt car per a la poca comoditat del llits
Pros:

La ubicació

Cons:

Els llits són super incòmodes, no vaig poder dormir bé quasi cap nit

2026-06-04 • via Nuitee
B
Brigitta • couple • hu
7
Pros:

Good location and nice staff.

Cons:

The walls are thin, so you can hear all the noise from the neighbors. The breakfast was very simple.

2026-06-03 • via Nuitee
A
Angel • solo_traveller • es
5
2026-06-02 • via Nuitee
F
Fátima • couple • es
5
Desvencijado
Pros:

Situación y personal

Cons:

Relación calidad precio

2026-06-02 • via Nuitee
V
Valentin • couple • fr
6
Nous avons pris cet hôtel une nuit pour dépanner
Pros:

La localisation

Cons:

Chambre rudimentaire
Petit déjeuner famélique

2026-06-02 • via Nuitee
A
Alfredo • couple • pt
8
2026-06-02 • via Nuitee
A
ASIER • couple • es
9
Estancia express
Pros:

La amabilidad del personal que trabaja en el Hotel

Cons:

Nada

2026-06-01 • via Nuitee
F
Fatih • solo_traveller • tr
1
Disgusting
Cons:

I chose this hotel based on its high ratings, but unfortunately my experience was far below expectations.

From the moment we entered the hotel, there was a strong and unpleasant smell throughout the building. The odor was not limited to the room; it could also be noticed in the corridors and common areas. It immediately gave the impression of a property that is poorly maintained and in need of renovation.

The room itself was very outdated. The furniture looked worn, and the windows only had sheer curtains with no blackout curtains, which affected both privacy and comfort.

The most disturbing issue, however, was the presence of live cockroaches in the room. We found several large cockroaches inside. Some were lying on their backs, but they were still alive and moving. Encountering live cockroaches in a hotel room is completely unacceptable and raises serious concerns about hygiene and pest control.

Given the high ratings and positive reviews online, I expected a much better experience. Unfortunately, what I experienced did not match those ratings at all.

I would not stay here again and believe the hotel urgently needs improvements in cleanliness, maintenance, ventilation, and pest control.




Bu oteli yüksek puanlarına güvenerek tercih ettim ancak yaşadığım deneyim maalesef beklentilerimin çok altında kaldı.

Otele giriş yaptığımız andan itibaren binanın içerisinde ağır ve rahatsız edici bir koku vardı. Bu koku yalnızca odada değil, koridorlarda ve otelin genel alanlarında da hissediliyordu. Daha ilk andan itibaren otelin bakıma ve yenilenmeye ihtiyaç duyduğu izlenimini verdi.

Odamız oldukça eskiydi. Mobilyalar yıpranmış görünüyordu ve pencerelerde yalnızca tül perde bulunuyordu, karartma perdesi yoktu. Bu durum hem konfor hem de mahremiyet açısından eksiklik yaratıyordu.

Ancak en rahatsız edici konu odada karşılaştığımız canlı hamam böcekleriydi. Oda içerisinde birden fazla büyük hamam böceği gördük.

2026-06-01 • via Nuitee
J
jimena • couple • cl
8
Great option
Pros:

Ample parking. Wonderful staff.

Cons:

Mattres could be better.

2026-05-31 • via Nuitee
G
Gil • couple • pt
1
2026-05-31 • via Nuitee
A
ASIER • couple • es
9
Vacaciones en Ponta Delgada
Pros:

El desayuno y el parking

Cons:

Otros huéspedes que no tenían respeto y por los pasillos hacían mucho ruido a deshoras. Esto no es culpa del hotel.

2026-05-30 • via Nuitee
G
Gerard • couple • fr
10
2026-05-28 • via Nuitee
T
Thomas • couple • de
8
Pros:

The staff were really friendly! Thank you so much for a wonderful stay!
------------------------------------------------------------------------------
O pessoal foi muito simpático! Muito obrigado por uma estadia maravilhosa!

2026-05-27 • via Nuitee
B
Bernd • solo_traveller • de
7
Einfach aber Preis-Leistungsverhältnis stimmt
Pros:

zentral Gelegen, relativ großes Zimmer und Badezimmer , überraschend gutes Frühstücksbüffet , sauber, relativ ruhig

Cons:

Abgenutzte Möbel , insgesamt einfache Ausstattung, renovierungsbedürftig

2026-05-27 • via Nuitee
E
elisabeth • extended_group • fr
7
Bon séjour sur l' île
Pros:

Très bien situé, personnel agréable. Chambre propre. A disposition bouilloire, thé, sucre

Cons:

Les conversations fortes des boulangers toutes les nuits à 3h avant qu'ils chargent de pains leurs camionnettes (chambres côté rue)

2026-05-27 • via Nuitee
I
Ivo • couple • cz
7
Pros:

Snídaně plně dostačující, ale vždy stejná. Lokalita je super, blízko centra a přístavu.

Cons:

Trvalý noční hluk z technického zázemí hotelu, nešlo mít otevřené okno a AC nebyla funkční.

2026-05-27 • via Nuitee
J
Jacqueline • extended_group • fr
8
Pros:

super petit dejeuner chambre propre et emplacement pas loin du centre personnel super sympaa

Cons:

rien

2026-05-26 • via Nuitee