Hotel Casa Bella

Hotels
6.5 (1334 reviews)
264 Rue Sherbrooke Ouest , Montréal , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable price
Cons:
Cleanliness issues
Thin walls
Noise disturbances

Categories

Cleanliness
4.71
Multiple reviews mention issues with cleanliness, including the presence of mice and inadequate bathroom standards.
Service
8.18
Most reviews highlight friendly and accommodating staff, although there are some mentions of lack of thorough assistance.
Location
8.22
Numerous reviews note favorable comments about the location being convenient and well-placed.
Room Quality
5.67
Mixed reviews on room quality with mentions of thin walls and temperature control issues.
Amenities
5.7
Amenities such as parking are appreciated, but shared bathrooms or old facilities detract from satisfaction.
Value for Money
7.66
Several reviews indicate good value, especially for the location and clean rooms for the price.
Food and Beverage
6.21
Not specifically mentioned in reviews, assumed standard for budget hotels.
Overall Experience
5.68
Overall experiences vary significantly, with some guests delighted by the location and value, while others were troubled by cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:06

Property Description

Convenient Downtown Location

Spacious and Comfortable Rooms

Helpful Concierge Desk and Limited Free Parking

Experience the charm of downtown Montreal at Hotel Casa Bella. Just minutes away from Old Montreal, our boutique hotel offers free WiFi, spacious rooms with seating areas, and work desks. Our concierge desk is ready to assist with tours and reservations, and we provide limited free parking for your convenience. Explore nearby attractions like McGill University, Montreal World Trade Center, Mount Royal Park, and Olympic Stadium. Book your stay now and make Hotel Casa Bella your home away from home in Montreal.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that parking spaces are limited and cannot be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for CAD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 1334 reviews
Cleanliness: 4.71
Service: 8.18
Location: 8.22
Room Quality: 5.67
Amenities: 5.7
Value for Money: 7.66
Food and Beverage: 6.21
Overall Experience: 5.68
K
Karen • couple • ca
10
Pros:

La proximité des services

Cons:

Certaines personnes la nuit font bcp de bruit

2026-02-14 • via Nuitee
H
Haley • couple • us
5
2026-02-12 • via Nuitee
F
Felix • solo_traveller • ca
10
Pros:

Comfy bed, clean, warm shower, friendly staff. Neighbourhood with lots of eateries.

2026-02-11 • via Nuitee
S
Scott • extended_group • ca
5
2026-02-10 • via Nuitee
H
Hervieux • couple • ca
10
Je recommande
Pros:

J'ai adoré l'emplacement, le prix est très abordable , je suis resté 3 jours

Excellent service , excellent emplacement, lit confortable, et l'endroit est très bien isolé.

Cons:

Seul bémol, l'eau chaude pour la douche prend 3 minutes littéralement avant d'arriver .

2026-01-26 • via Nuitee
S
Satgur • couple • ca
6
2026-01-26 • via Nuitee
E
Elizabeth • solo_traveller • ca
5
Uncomfortable
Pros:

Location

Cons:

Thin walls

2026-01-20 • via Nuitee
N
Nathalie • solo_traveller • ca
4
Décevant
Pros:

L'accueil

Cons:

Il y a des souris. Non seulement il y avait des "crottes" de souris à mon arrivée dans la chambre, et en plus la nuit n'a pas été de tout repos, je les ai entendu et vu, j'ai été obligée de relever mes effets personnels pour ne pas qu'elles aillent dedans... donc pas satisfaite

2026-01-20 • via Nuitee
N
Nafise • family_with_children • ca
5
2026-01-19 • via Nuitee
M
Minkyung • extended_group • ca
7
It was a good hotel that was within my expectations.
Pros:

The location was very convenient for walking. The staff was very nice too.

Cons:

Some furnitures looked a bit rusty and old, and the room itself also had a faint but distinct smell.

2026-01-19 • via Nuitee
J
James • solo_traveller • us
2
Avoid this hotel. I left with flea bites on my arms and legs.
Pros:

Location is great and it’s quiet. Thats about it.

Cons:

The room was very dated and dirty. My TV was broken. There was a dead hug smeared on the wall. Worst of all, I left with bites on my arms and legs. You should avoid this hotel at all costs.

2026-01-19 • via Nuitee
M
Michael • solo_traveller • bb
7
Not great, not bad
Pros:

Service, proximity to city and tourist areas.

Cons:

Cramped, seemed to be only one bathroom.

2026-01-19 • via Nuitee
J
JAE YONG • family_with_children • ca
1
nightmare.
Pros:

location.

Cons:

Cleanliness. I sent email to hotel with the picture of bed bug bites all over on my son's body. I even escalated to hotel front but they didn't even take a look at my room. Still suffering with bug bites even after month.

2026-01-19 • via Nuitee
T
Thijs • extended_group • nl
7
very small room, but very affordable, so perfect for people aiming to be outdoors most of the day
2026-01-19 • via Nuitee
L
Lise • family_with_children • ca
1
Pros:

L'emplacement et le stationnement

Cons:

La toilette défectueuse douche pas invitante .bcp trop d'escalier pour moi .client bruyant détecteur de fumée parti durant la nuit ...sans raison .chambre bcp trop petite pour deux ..impossible d'y rester le jour .

2026-01-19 • via Nuitee
C
Claire • solo_traveller • ca
4
Très bien situé, accès tout près au métro et à la rue Ste Catherine
Pros:

Le personnel

Cons:

Propreté a revoir partout même les rideaux

2026-01-19 • via Nuitee
T
Tofazzal • solo_traveller • ca
7
2026-01-19 • via Nuitee
M
Megan • solo_traveller • ca
1
Disappointed disappointment disgusting
Pros:

Nothing

Cons:

Everything no hot water

2026-01-19 • via Nuitee
G
Gabrielle • family_with_children • ca
5
Calm and satisfactory for a short stay but not very serviced.
Pros:

The decoration and calm of the place.

Cons:

Not very clean. Not enough AC, we were melting. No data on housekeeping schedule so we got housekeeping once. The staff at reception was OK but pretty bored.

2026-01-19 • via Nuitee
J
Jiree • couple • ca
8
2026-01-19 • via Nuitee