Hotel Santa Faz TRG

Hotels
8 (1348 reviews)
Santa Faz, 18 , Benidorm , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Overall decent experience
Cons:
Noisy rooms
Cleanliness issues
Tired hotel appearance

Categories

Cleanliness
6.89
Several reviews noted poor maintenance and issues with cleanliness.
Service
8.86
Staff received positive feedback for their helpfulness and friendliness.
Location
9.4
Location received consistent praise for being excellent.
Room Quality
6.35
Rooms described as tired, with complaints about noise and furniture condition.
Amenities
7.88
Missing amenities like kettles and some issues with air conditioning noted.
Value for Money
7.84
Value perceived as acceptable but some reviews questioned quality.
Food and Beverage
8.39
Food quality received some praise, though breakfast quality mentioned as poor.
Overall Experience
8.36
Overall experience mixed, but some enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:42

Property Description

Prime Location near Beaches
Hotel Santa Faz boasts a prime location just steps away from Benidorm’s famous Levante and Poniente Beaches, offering guests the perfect seaside getaway.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Santa Faz features a private balcony, satellite TV, work desk, and free WiFi, ensuring a comfortable and convenient stay for all guests.

Convenient Services and Facilities
Guests can take advantage of services such as bicycle and car rental, tourist information, and ticket reservations at the 24-hour reception. Additionally, the hotel offers an express check-in and check-out service for added convenience.

Experience the best of Benidorm at Hotel Santa Faz - book your stay now for a memorable beachside retreat!

Important information:


Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

The hotel reserves the right to pre-authorize the amount of the first night as a check on the validity of the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 10.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1348 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 6.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.36
V
Valentin • solo_traveller • es
9
2026-03-28 • via Nuitee
G
Graham • extended_group • gb
10
2026-03-26 • via Nuitee
M
Manoli • extended_group • es
10
Pros:

Lo que más me gustó del alojamiento es la ubicación y especialmente el buen trato del personal. La comida muy rica aunque fuera un buffet más menudo . Se preocuparon en todo momento por nuestra estabilidad.

2026-03-26 • via Nuitee
M
martin • family_with_children • ie
9
2026-03-25 • via Nuitee
M
martin • family_with_children • gb
8
2026-03-25 • via Nuitee
M
Mariano • family_with_children • es
9
2026-03-22 • via Nuitee
M
MOISES • family_with_children • es
8
Pros:

La ubicación

2026-03-20 • via Nuitee
J
Joli • couple • es
8
2026-03-18 • via Nuitee
T
Tomáš • couple • cz
7
Pros:

Personál byl velmi milý. Lokalita byla také super, od pláže je to opravdu kousek. Snídaně na poměr cena/výkon si myslím že nadstandardní.

Cons:

Je slyšet úplně všechno, poněkud malá postel a nedostatečné polštáře a deka. Jelikož jsme byli ubytováni v březnu ocenili bychom nějakou normální peřinu, a ne pouze takový hadr 😄

2026-03-18 • via Nuitee
T
Tünde • family_with_children • hu
10
Kedves személyzet
Pros:

Ár érték arány, és a vacsorák is finomak voltak

Cons:

A szobában nincs okos tv és hűtő. A szekrény sem a legpraktikusabb. Az ágyak sem modernek

2026-03-17 • via Nuitee
N
Norah • family_with_children • es
9
Super Santa Faz TRG Hotel. Bej
Pros:

The staff were exceptional.. they helped carry my electric power chair up and down the hotel steps, making our stay more enjoyable .
The room was very clean. The variety of food on the evening menu was good and tasty. I just loved the hot coffee and breakfasts.
The hotel location is perfect for the beach and historical castle ruins and beautiful church. We were lucky enough to watch the San Jose Parade Saturday 14 March. We will recommend to
everyone. Thanks.

Cons:

Our only concern is the lack of security of the room. Both sliding doors do not lock, and the room where we had our belongings in could easily be stolen/robbed as anyone agile can climb over the adjoining walls.

2026-03-16 • via Nuitee
K
kenneth james • couple • gb
9
Very friendly staff
Pros:

Good location in old town

Cons:

Same breakfast each day

2026-03-16 • via Nuitee
A
Adriana • family_with_children • es
7
2026-03-15 • via Nuitee
M
Michael • couple • gb
10
2026-03-09 • via Nuitee
A
Annica • family_with_children • fi
9
Pros:

Pieni viihtyisä hotelli vanhassa kaupungissa. Kaikki lähellä. Aamupala hintaansa nähden hyvä. Huoneessa ilmalämpöpumppu.

Cons:

Vai yksi pitkä tyyny parisängyssä. Yöllä kuului meteliä käytävältä.

2026-03-08 • via Nuitee
C
Caceres • couple • es
10
Pros:

Las vistas

2026-03-08 • via Nuitee
O
Olga • couple • es
8
2026-02-24 • via Nuitee
J
jolanda • family_with_children • nl
9
Pros:

Dicht bij het strand

Cons:

Niets

2026-02-10 • via Nuitee
O
Olena • couple • ua
7
2026-01-26 • via Nuitee
J
jose antonio • family_with_children • es
8
2026-01-21 • via Nuitee