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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Breathtaking Views
Championship Golf Courses and Leisure Facilities
The hotel boasts 1100 acres of stunning Sussex countryside, offering guests not only luxurious rooms with top-notch amenities but also breathtaking views of 2 championship golf courses. Whether you're a golf enthusiast or simply looking to unwind, this AA 4-star hotel has something for everyone.
Horsted Spa and Fine Dining
Indulge in a pampering experience at Horsted Spa, where you can enjoy a variety of treatments, relax in the sauna or spa bath, and take a dip in the 20-meter pool. After a day of leisure, savor delectable dishes ranging from fine dining to a lighter bar menu, complemented by an extensive wine list featuring carefully selected wines.
Experience luxury, relaxation, and impeccable service at East Sussex National Hotel. Book your stay now for a memorable getaway.
CHILDRENS SWIM TIMES
During school holidays
Monday – Friday 3pm – 5pm
Saturday – Sunday 10am – 12pm & 2pm – 4pm
Outside of School Holidays
Monday – Thursday – No children’s swimming
Friday 4pm – 6pm
Saturday – Sunday 10am – 12pm & 2 – 4pm
(applicable to under 16’s)
Now in the T’s and C’s on guest confirmation it states that guests do not pay a damage deposit. We need to change this to state: A physical credit card must be presented at check-in for pre-authorization for any extras or incidentals
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for £7 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for £13 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location was close to where we wanted to be.
Clean and air conditioned.
It's a big complex and our room was 2 and a half minutes walk from reception. Edge of mattress was very soft. Couldn't get a tv station to watch the picture kept disappearing. There was a loss of water to the site. Not the hotels fault but couldn't shower before going out. No offer of any recompense.
Rooms/facilities/location
Tables in the bar are sticky from the the deterioration of the varnish by the cleaning chemicals-surface is nasty & sticky - could be rectified with rubbing down & not using varnish.
Everything at this hotel was wonderful! The warm welcome at the reception, the extravagant, spotless room with patio, the big pool, the spa, the changing areas, the gym! Truly a bliss. The aircon and pool are great during summer heatwaves and we were allowed to use the pool and wellness facilities during the day of checking out. Ample private parking. Definitely want to go back to this gem!
The whole place
It’s location, reception staff member (Anna) very nice
Room not cleaned properly, lack of facilities for such a big hotel, communal areas could have been tidier (tables not cleared or wiped, Pavilion restaurant felt and looked like a work’s canteen
The room was large and air conditioned
We both contracted Norovirus whilst at the hotel, ruining our visit to Glyndebourne. We were/are quite ill. Hygiene was clearly lacking in the breakfast service, open dishes of cooked food, numerous flies and sloppy presentation.
At dinner we were served an unset room temp lemon curd tart which was not replaced when we complained. It is not clear that staff are working to a high enough hygiene standard or sufficiently informed about food dangers, particularly in warm weather.
Cleaning throughout was minimal with dirty areas and frayed carpets, uncleared dishes in the bar area. The few staff were perhaps doing their.best but.not supported by effective management or any culture of pride or striving for excellence. They seemed unmotivated. There is serious underinvestment in this hotel.
Polite staff,very quiet rooms.
Nothing
Lovely peaceful hotel. Spacious and clean. Spa and golf excellent. Hunnington Grill superb.
The staff were excellent, in particular Cody who kindly sorted my breakfast (bacon sandwich to go) as I had to leave before service. Exceptional service for him to offer, and really appreciated.
A good size room with balcony. Nicely decorated, and good air conditioning. Very content.
Didn’t have enough time to explore in full…but provisionally nothing I didn’t like.
The rooms were beautiful and you had air conditioning. The staff were kind, considerate and very helpful. the food was fabulous.
Although very clean, the bathroom was a little basic compared to the beautiful bedrooms.
Really lovely location and the staff were lovely. The hotel feels a bit like a conference venue but it’s well-maintained and well kept. The restaurant was also excellent, with a very good menu.
Breakfast could be a little better, it felt a little weaker than the otherwise really high quality standards.
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