PLAYA Santa Baia

Hotels
6.5 (676 reviews)
123 Avenida da Atlántida 121-123 , Vigo , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent location near the beach; good sea views and large terrace
Generally acceptable price/value for some guests
Pet-friendly accommodation
Occasional helpful/friendly staff and successful refund cases
Basic breakfast/coffee provided
Cons:
Rooms reported as very dirty, bad odors and poor housekeeping
Air conditioning issues (not cooling, leaking) and missing controls
No/limited on-site staff and poor responsiveness to messages
Room maintenance problems: uncomfortable beds, broken windows/fixtures, missing utensils
No elevator / many stairs making access difficult with luggage
Limited amenities (no fridge/minibar, shared microwave, minimal F&B)

Categories

Cleanliness
3
Repeated reports of very dirty rooms, smells of being closed, dirty wardrobes and terraces; guests even bought cleaning products to use.
Service
7.5
Mixed service: some guests found staff friendly and received refunds, but several reports of no on-site employees, unresponsive messaging and a cumbersome check-in.
Location
9.5
Consistently praised: close to the beach, good sea views and convenient for the city/beaches.
Room Quality
4.5
Multiple issues: malfunctioning or missing AC, leaking AC, uncomfortable/old beds, broken/unstable windows and worn fixtures; limited room equipment.
Amenities
7
Limited and inconsistent: some basic offerings (small coffee), pet-friendly, but reports of no fridge/mini-bar, shared microwave/water kettle and lack of reliable AC or elevator.
Value for Money
8
Several guests considered the stay acceptable for the price and would return, though some problems (cleanliness, AC) reduced perceived value for others.
Food and Beverage
5.5
Only minimal offering noted: a small/simple breakfast/coffee that guests found acceptable but basic.
Overall Experience
7
Mixed overall: excellent location and acceptable price for some, but cleanliness, room maintenance and inconsistent staffing left many guests with an only moderately positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:26

Property Description

Beachfront Accommodation: Enjoy a relaxing stay at PLAYA Santa Baia, located in Vigo just 400 meters from Praia de Carril.

Facilities and Amenities: Indulge in our garden and terrace, offering a serene environment for your vacation. Take advantage of free WiFi and room service during your stay.

Nearby Attractions: Explore the beauty of O Cocho beach, O Tombo do Gato Beach, and Adro Beach, all within close proximity to the hotel.

Experience a tranquil beachfront getaway at PLAYA Santa Baia in Vigo. Book now to secure your stay at this idyllic retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Location

Guest Reviews

6.5
Based on 676 reviews
Cleanliness: 3
Service: 7.5
Location: 9.5
Room Quality: 4.5
Amenities: 7
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 7
N
nuria couple es
6
No esperes un hotelazo, pero te encontrarás a gusto en este lugar
Pros:

La terraza de la habitacion

Cons:

Eché de menos el típico cartelito que se cuelga en la puerta que pone "no molestar".

2026-08-22 via Nuitee
R
Robervega1 solo_traveller es
2
Sucio y nada cómodo
Pros:

Lo único "decente" la terraza que tenía buenas vistas

Cons:

Limpieza nula, había arañas por todas partes, el aire acondicionado hacía un ruido que ni un avión despegando. Humedades por todas partes, la limpieza brillaba por su ausencia.

2026-08-20 via Nuitee
T
Tomé Sevilla solo_traveller es
5
2026-08-19 via Nuitee
N
Norte solo_traveller pt
9
Pros:

Localização

Cons:

Nada

2026-08-18 via Nuitee
P
Parriao solo_traveller es
8
2026-08-17 via Nuitee
P
Paula solo_traveller pt
5
2026-08-16 via Nuitee
J
José Orentino couple es
1
No volveré, solo lo tengo muy claro ni por asomo
Pros:

Nada, nada absolutamente
Todo bichos con telarañas el suelo
No se podían ni pisar

Cons:

Falta piezas, la falta de organización, la falta de atención, todos los bichos que había dentro de la habitación
Restos de comida, en la nevera de anteriores inquilinos
La habitación no era la que nosotros habíamos contratado
Ventanas sucias, las cortinas ni cerraban

2026-08-15 via Nuitee
M
Mariana solo_traveller pt
5
2026-08-14 via Nuitee
M
Manuel extended_group es
3
2026-08-13 via Nuitee
H
Howe-Smith solo_traveller nz
2
Pros:

Its location is on the Camino and there is a water cooler and basic tea/coffee facilities.

Cons:

Poor outdated decor, no black out curtains, no air conditioning or room fan. WiFi in my back room did not work had to sit in corridor to get service. Very hot with road noise and I was in a back room. Sound travels from other rooms. No staff that speak English except someone on the phone. Not welcoming, hard to get in as reception not attended so had to phone someone to let me in. Tiny shower cubicle and uncomfortable bed. Pillows smelt of old sweat.

2026-08-13 via Nuitee
F
Francisco Javier couple es
10
2026-08-13 via Nuitee
E
Enrique Miguel couple es
6
Agradable. Magnífica ubicación.
Cons:

Que no había aire acondicionado.

2026-08-11 via Nuitee
H
Hector couple us
10
Great experience
Pros:

Very clean

Cons:

I liked everything

2026-08-10 via Nuitee
J
juan miguel solo_traveller es
10
Pros:

No hubo suplemento por el perro

Cons:

La cama mesa y sillas

2026-08-09 via Nuitee
M
Marta couple es
5
Muy regular
Cons:

La habitación estaba muy sucia y daba muy mal aspecto por otro lado la señora de la limpieza entraba sin llamar

2026-08-08 via Nuitee
T
Tomás solo_traveller es
6
2026-08-08 via Nuitee
G
GUILLERMO RUIZ FERNANDEZ solo_traveller es
6
2026-08-08 via Nuitee
J
Javier couple es
8
2026-08-08 via Nuitee
J
Jose manuel solo_traveller es
10
Pros:

Situación

2026-08-06 via Nuitee
J
jerome solo_traveller us
5
Consider another hotel!
Pros:

Area, this was once my favorite place in vigo. Now you do not see any person fron the hotel.

Cons:

No response when you text a problem. No employees on site.
Air conditioner freezes up and blows warm air. I reported this several times with pictures, no acknowledgement. So they had me switch rooms, that uses the same condensor. Left my pocket knife in my room and texted several times if they found it, I am sure they did. But the hotel never condenser.
It was a different place when Guilamer was there. Saw him once. The place is in self serve mode with no support from owner or staff!

2026-08-05 via Nuitee