Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful views
Cons:
Breakfast options could be improved

Categories

Cleanliness
10
Ideal cleanliness mentioned across various reviews.
Service
10
Numerous reviews praise the high level of service and staff attentiveness.
Location
9.7
Great views and proximity to attractions emphasized in several reviews.
Room Quality
10
Rooms are described as beautiful and great quality.
Amenities
9.7
Amenities are well-received with mentions of spa and restaurant services.
Value for Money
9.5
While a high-end hotel, value is perceived as good due to quality.
Food and Beverage
9.5
Breakfast and dining options are generally praised, though some improvements mentioned.
Overall Experience
10
Consistently referred to as an outstanding experience by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Luxurious Accommodation and Dining Experience
The 5-star Grand Hotel Kronenhof, with its neo-Baroque architecture and stunning views, offers elegantly furnished rooms and two exceptional dining options - The Grand Restaurant for traditional Swiss cuisine and the Kronenstübli for gourmet dishes.

Award-Winning Spa and Wellness Facilities
Indulge in relaxation at the Kronenhof Spa, spanning over 2,000 m², featuring pools, saunas, steam baths, and a fitness center. Treat yourself to rejuvenating treatments in the serene ambiance.

Family-Friendly and Seasonal Activities
With a children's club, babysitting services, and complimentary stay for kids, the hotel caters to families. Enjoy skiing in winter with affordable ski passes or explore the mountains in summer using free mountain train passes.

Book now to experience the epitome of luxury and hospitality at Grand Hotel Kronenhof in Pontresina.

Important information:

Extra beds rates may vary according to season.

Please note that the extra bed rate does not include the half board meal option, but only breakfast.

Please note that room rates on the 31 December include a gala dinner. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

The property offers a ski pass for just CHF 45 per person per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 115 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for CHF 60 per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 115 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 185 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 33 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 211 reviews
Cleanliness: 10
Service: 10
Location: 9.7
Room Quality: 10
Amenities: 9.7
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
R
rebekah • couple • sg
9
2026-02-14 • via Nuitee
M
mitelman • couple • it
5
Pros:

The hotel it’s beautiful in general

Cons:

The room was not clean and not quite

2026-02-12 • via Nuitee
D
DAVID JESUS • couple • es
7
Muy exclusivo, pero demasiado clasista
Pros:

Gran hotel, instalaciones y ubicación. Excelente servicio de shuttle y recepcionistas.

Cons:

El clasismo y prepotencia de algunos miembros del restaurante y el staff. Pagamos más de 1000€ noche y a pesar de ser educados con ellos a veces nos trataban con arrogancia y formas poco apropiadas para un hotel de esta categoría. Nos llevamos a sentir incómodos por no vestir en traje dentro del hotel

2026-02-11 • via Nuitee
D
Daniela • couple • co
10
2026-02-10 • via Nuitee
S
Snizhana • couple • ua
10
2026-02-09 • via Nuitee
S
Snizhana • couple • ua
10
2026-02-09 • via Nuitee
M
Mariia • couple • ua
9
Pros:

Гарний готель

2026-01-31 • via Nuitee
A
Anthony • couple • ch
9
2026-01-26 • via Nuitee
H
Hanspeter • couple • ch
9
Die Kulinarik dürfte ein wenig moderner interpretiert werden.
Pros:

Top Frühstück, aufmerksames und zuvorkommendes Personal. Meine Frau schwärmt von der Gesichtsbehandlung im Spa.

2026-01-26 • via Nuitee
S
Sandra • solo_traveller • ch
10
👍
2026-01-20 • via Nuitee
A
Andrea • couple • ch
10
SUPER
Pros:

TOP

2026-01-19 • via Nuitee
C
Christiane • family_with_children • ch
10
Ein Hotel was seinesgleichen sucht ...
Pros:

Ein aussergewöhnliches Hotel mit einem Service der seinesgleichen sucht. Ein wunderschönes historisches Ambiente gepaart mit Modernität ohne dem Charm des Hotels zu schaden. Fantastisches Essen und sehr freundliches Personal.

2026-01-19 • via Nuitee
M
Monica • family_with_children • ch
8
Gorgeous surroundings, very friendly staff and a phenomenal spa/wellness area.
Pros:

The spa facilities were incredible. I especially liked the women's only sauna area!

Cons:

No complaints really. The rooms are perhaps a little dated but the spa area more than made up for it.

2026-01-19 • via Nuitee
M
Maya • couple • il
10
Pros:

מלון ואו באמת שהוא מהמם וצוות נעים מאוד . אוכל טעים . אהבנו הכל .

2026-01-17 • via Nuitee
N
Naim • couple • fr
10
2026-01-15 • via Nuitee
S
Simona • extended_group • il
6
2026-01-14 • via Nuitee
E
Ebru • couple • tr
10
Pros:

The restaurants and the staff were amazing.Very nice and clean ambiance.Wonderful pool and spa.

2026-01-13 • via Nuitee
H
Hans-Achim • couple • de
10
Wär gerne länger geblieben.
Pros:

Noch ein echtes Grand Hotel

2026-01-12 • via Nuitee
D
danyil • couple • ua
10
Pros:

Everything was great

2026-01-12 • via Nuitee
A
Asli • solo_traveller • ch
9
Cons:

Der Empfang an der Rezeption verlief zügig, jedoch vermittelte die dortige Person wenig Herzlichkeit und ein Gefühl von Unwillkommenheit. Diese Person zeigte sich mehr als Manager denn als Dienstleister, was den Eindruck hinterliess, dass der persönliche Kontakt nicht im Vordergrund steht. Im Gegensatz dazu strahlten die Mitarbeiter im Restaurant, in der Lobby und im Stüble aussergewöhnliche Freundlichkeit und Engagement aus, wodurch sie einen exzellenten Eindruck hinterliessen.

2026-01-12 • via Nuitee