Sure Hotel by Best Western Port Jérome - Le Havre

Hotels
•
Sure Hotel by Best Western
8.2 (753 reviews)
1 Avenue Amiral Grasset , Notre-Dame-de-Gravenchon , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast variety
Clean and comfortable environment
Cons:
Odor issues in bathrooms
Limited parking
Some rooms too warm

Categories

Cleanliness
7.96
Some guests mentioned cleanliness positively, but recurring issues with odors noted.
Service
8.43
Numerous reviews praised the helpfulness and friendliness of the staff.
Location
8.47
Several reviews highlighted the quiet and pleasant surroundings, contributing positively.
Room Quality
8.12
Guests enjoyed the spacious and comfortable rooms, though some noted discomfort with bed firmness.
Amenities
7.95
Basic amenities were available, but some guests indicated a lack of restaurant services.
Value for Money
8.11
Guests felt that the quality received was aligned with the pricing, offering good value.
Food and Beverage
8.16
Breakfast was generally praised, though some items were mentioned as being cold.
Overall Experience
8.43
Overall very positive experience with multiple mentions of satisfaction among the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Charming Norman House Setting:
Sure Hotel by Best Western Port Jérome - Le Havre offers a unique stay in a Norman house in the heart of Notre-Dame de Gravenchon.

Comfortable Rooms with Modern Amenities:
Each room is thoughtfully equipped with a work desk, flat-screen TV, and en suite bathroom. Some rooms even feature a minibar and a welcome tray with tea and coffee facilities for added convenience.

Convenient Location with Nearby Attractions:
Located just a short drive away from Le Havre, Honfleur, and Etretat, guests can easily explore the surrounding areas. Additionally, the hotel offers easy access to local industrial estates and free public parking nearby.

Experience comfort and convenience at Sure Hotel by Best Western Port Jérome - Le Havre - Le Havre.

Important information:

Please note that the restaurant is closed.

If you plan on arriving after 20:30, please notify the property on the day of arrival. The hotel will provide you an entry code. Contact details can be found on the booking confirmation.

Only Pets under 15 kg only are permitted at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 753 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
C
Clément BURLAT • solo_traveller • fr
10
Pros:

Personnel très sympas, bon restaurant avec un menu qui change toutes les semaines, petit déjeuner bien fournis, et chambre confortable. Idéal pour les personnes qui travaillent à la zone industrielle.

Cons:

RAS

2026-03-15 • via Nuitee
E
Edith et Jean-Luc • couple • fr
9
Séjour bref mais très reposant. Literie parfaite. Propreté parfaite. Excellent accueil.
2026-03-07 • via Nuitee
Y
Yann • solo_traveller • fr
10
2026-03-03 • via Nuitee
Y
YOANN • couple • fr
8
2026-02-28 • via Nuitee
F
Frederic • solo_traveller • fr
9
2026-02-23 • via Nuitee
P
paule • couple • fr
10
Pros:

Belle chambre.
Parfait pour y venir avec notre chien

2026-02-23 • via Nuitee
F
Florence • family_with_children • fr
10
Pros:

L'accueil, la disponibilité du personnel et sa gentillesse, les informations relatives au fonctionnement de l'hôtel et les possibilités de restauration aux alentours. La chambre spacieuse, le calme. Le parking sécurisé.

2026-02-23 • via Nuitee
M
Maryline • couple • fr
10
Recommandé
Pros:

Accueil très sympa, nous sommes arrivés plus tôt que prévu et nous avons pu entrer dans la chambre. Décoration raffinée et chaleureuse. Très bon petit déjeuner et copieux.

Cons:

Rien

2026-02-22 • via Nuitee
J
jean-pierre • couple • fr
10
Hôtel 3 etoiles
Pros:

Belle et grande chambre, accueil de qualité, beau petit déjeuner complet. Hôtel agréable, bien rénové et très propre

2026-02-22 • via Nuitee
H
Huet • family_with_children • fr
10
2026-02-12 • via Nuitee
V
Vn • extended_group • fr
8
Très bien
2026-01-26 • via Nuitee
E
Eva • solo_traveller • fr
8
2026-01-23 • via Nuitee
J
Jourdain • couple • fr
3
Le séjour était ok mais pour le prix autant aller dans un ibis budget, moins chère et plus d’options
Pros:

La proximité et la propreté

Cons:

Pas de télévision, pas de personnel présent, plus de gel douche, pas de chauffage, pas de spa alors qu’indiqué dans l’annonce

2026-01-19 • via Nuitee
M
Maurici • solo_traveller • es
9
Very nice and clean hotel, with excellent breakfast
Pros:

Very comfy, felt higher than 3 stars
Excellent breakfast
Really clean and nice hotel

Cons:

Wifi did not work often
Shower controls are difficult to understand
Little constant noise from far away Le Havre harbour (not their fault)
Personnel could hardly speak any english

2026-01-19 • via Nuitee
S
Sylvie • family_with_children • fr
9
Un hôtel chaleureux et des prestations de bonne qualite
2026-01-19 • via Nuitee
B
Benoît • solo_traveller • be
10
2026-01-19 • via Nuitee
L
Ludovic • couple • fr
8
Pros:

Le calme de la situation de l'hôtel

2026-01-19 • via Nuitee
P
Pascal • solo_traveller • fr
10
Jolie destination
Pros:

Établissement bénéficiant d’un très bel emplacement. Très calme (zone résidentielle), avec toutes les commodités à 500m

Cons:

Peu de choses… Le manque de civisme de certains clients, étant très bruyants, à mon goût. L’absence, peut-être, d’un distributeur de boissons fraîches et des quelques en-cas…

2026-01-12 • via Nuitee
S
Sinikka • couple • fi
5
Aika kehno
Pros:

Pysähdyimme hotelliin yhdeksi yöksi automatkalla. Autolle oli hyvin tilaa parkkipaikalla. Päällisin puolin kaikki oli ok. Hotellin yleistilat ja huone olivat siisteydeltään melko hyvät. Plussaa siitä, että huone oli tilava ja siellä oli vedenkeitin. Aamiainen oli myös ihan kattava.

Cons:

Huoneessa oli tarjolla vesipullo, joka tosin oli tyhjä. Koko hotelli oli yleisilmeeltään kolkko ja kylmä, erityisesti vessa- ja suihkutilat. Suihku myös haisi vahvasti kuselta ja vessa homeiselta. Pimeillä käytävillä oli hyvin harvakseltaan valokatkaisijoita. Huoneessa oli tehty hieman pintaremonttia, mutta kaikki ehkä vähän sinnepäin. Huoneen katto oli kiiltävää peltiä ja valot hyvin epämiellyttävät. Lisätyynyjä tai peittoja ei ollut saatavilla, joten palelimme littanoiden tyynyjen ja ohuen peiton kanssa yön. En tulisi enää uudestaan.

2026-01-11 • via Nuitee
J
JULIEN • solo_traveller • fr
8
2026-01-07 • via Nuitee