Sure Hotel by Best Western Port Jérome - Le Havre

Hotels
•
Sure Hotel by Best Western
8.2 (877 reviews)
1 Avenue Amiral Grasset , Notre-Dame-de-Gravenchon , fr

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast variety
Clean and comfortable environment
Cons:
Odor issues in bathrooms
Limited parking
Some rooms too warm

Categories

Cleanliness
7.96
Some guests mentioned cleanliness positively, but recurring issues with odors noted.
Service
8.43
Numerous reviews praised the helpfulness and friendliness of the staff.
Location
8.47
Several reviews highlighted the quiet and pleasant surroundings, contributing positively.
Room Quality
8.12
Guests enjoyed the spacious and comfortable rooms, though some noted discomfort with bed firmness.
Amenities
7.95
Basic amenities were available, but some guests indicated a lack of restaurant services.
Value for Money
8.11
Guests felt that the quality received was aligned with the pricing, offering good value.
Food and Beverage
8.16
Breakfast was generally praised, though some items were mentioned as being cold.
Overall Experience
8.43
Overall very positive experience with multiple mentions of satisfaction among the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Charming Norman House Setting:
Sure Hotel by Best Western Port Jérome - Le Havre offers a unique stay in a Norman house in the heart of Notre-Dame de Gravenchon.

Comfortable Rooms with Modern Amenities:
Each room is thoughtfully equipped with a work desk, flat-screen TV, and en suite bathroom. Some rooms even feature a minibar and a welcome tray with tea and coffee facilities for added convenience.

Convenient Location with Nearby Attractions:
Located just a short drive away from Le Havre, Honfleur, and Etretat, guests can easily explore the surrounding areas. Additionally, the hotel offers easy access to local industrial estates and free public parking nearby.

Experience comfort and convenience at Sure Hotel by Best Western Port Jérome - Le Havre - Le Havre.

Important information:

Please note that the restaurant is closed.

If you plan on arriving after 20:30, please notify the property on the day of arrival. The hotel will provide you an entry code. Contact details can be found on the booking confirmation.

Only Pets under 15 kg only are permitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 877 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
P
Patrick • extended_group • fr
10
2026-09-10 • via Nuitee
V
Virginie • extended_group • fr
8
Séjour très agréable
Pros:

Le calme et la gentillesse du personnel

Cons:

Ras

2026-09-10 • via Nuitee
S
Stefania • solo_traveller • it
5
Sotto le aspettative
Pros:

Arredamento curato. Dalla finestra della nostra stanza si vedevano i cavalli

Cons:

- Camera eccessivamente calda, senza aria condizionata e con biancheria letto molto calda. Nonostante il ventilatore, è stato difficile dormire. La mancanza di tapparelle in camera e in bagno non ha aiutato.
- Lo sciacquone del bagno non funzionava bene.
- Ristorante chiuso e non c'erano alternative valide in zona.
- Ascensore non funzionante (a richiesta ci hanno però dato una camera al primo piano).
- Altra stranezza che non ho gradito: il costo del cane (10 euro a notte) ci è stato addebitato sulla carta prima del nostro arrivo, trattenendo quindi un importo ulteriore rispetto a quanto autorizzato su booking. Generalmente per trasparenza tali costi vengono fatti pagare direttamente in struttura dopo aver spiegato le condizioni al cliente.

2026-09-08 • via Nuitee
S
Sylvie • couple • fr
7
Hôtel confortable mais l’environnement pas terrible.
Pros:

La propreté de la chambre et le confort.

Cons:

Le repas moyen.

2026-09-08 • via Nuitee
L
Lucas • couple • fr
8
2026-09-06 • via Nuitee
C
caby • couple • fr
9
Une réussite, un très bon rapport qualité prix
Pros:

Très bon petit déjeuner. Grand choix, frais, rien ne manque.
Personnel agréable

Cons:

??

2026-09-06 • via Nuitee
J
Jason • solo_traveller • fr
10
2026-09-04 • via Nuitee
D
Daniel • extended_group • gb
9
Fantastic and very helpful staff. Breakfast was amazing too.
Pros:

Hotel is in lovely spot a few minutes away from motorways with lot of local shops and restaurants.

Cons:

WI-FI was very poor in our room for some reason.

2026-09-01 • via Nuitee
P
paule • solo_traveller • fr
7
2026-08-31 • via Nuitee
S
Sara • solo_traveller • fr
7
2026-08-30 • via Nuitee
D
DAIRE • solo_traveller • fr
8
2026-08-30 • via Nuitee
F
Frédérique • extended_group • fr
9
Pratique pour une étape vers Le Havre
Pros:

Belles chambres bien équipées et très propres. Bon petit déjeuner buffet. Accueil sympathique et professionnel.

Cons:

Emplacement loin un peu loin des restaurants de la ville.
Ascenseur en panne lors de mon séjour.

2026-08-28 • via Nuitee
P
Pascal • couple • be
8
Bon rapport qualité-prix
Pros:

Rapport qualité-prix

Cons:

Aménagement du parking. Ascenseur en panne.

2026-08-27 • via Nuitee
A
Adam • solo_traveller • gb
9
Pros:

Very friendly staff, very nice and spacious room.

Cons:

Nothing

2026-08-26 • via Nuitee
S
Silke • couple • de
7
Angenehmes Preis-Leistungs-Verhältnis
Pros:

Für französisches Frühstück sehr umfangreich, freundliches und sehr hilfsbereites Personal, saubere Zimmer, ruhige Lage, zentral gelegen für Unternehmungen.

Cons:

Wer abends bei der Ankunft etwas essen oder in die Bar möchte, sollte sich vorher informieren. Beides hatte geschlossen. Der Fahrstuhl war ausgefallen. Darüber wurden wir vor Ort ebenfalls freundlich informiert. Für uns aber alles kein Problem. Im Ort gibt es eine Tapas-Bar, bei der wir mehr als satt geworden sind.

2026-08-24 • via Nuitee
M
Marcel • family_with_children • nl
10
Was erg goed !
Pros:

Eigenlijk alles , de kamers zijn super schoon en netjes en het ontbijt was lekker uitgebreid .
En ligging van hotel is ook leuk om even te lopen naar centrum .

2026-08-24 • via Nuitee
M
Mohamed • solo_traveller • fr
3
2026-08-24 • via Nuitee
P
philippe • family_with_children • fr
10
beau séjour à refaire
Pros:

Personnel très accueillant, Salle de d'eau séparée de la chambre avec une grande douche, lit confortable, Belles attentions bouilloire + sachets de café, de sucre, de thé, et même du lait concentré. Hygiène irréprochable , en un mot PARFAIT

2026-08-23 • via Nuitee
D
Doriane • couple • fr
9
2026-08-23 • via Nuitee
M
Maria Giovanna • solo_traveller • it
9
Pros:

La camera e la struttura in cui è inserita l'attività. Colazione e parcheggio

Cons:

La fabbrica poco distante.

2026-08-22 • via Nuitee