Hotel Eden

Hotels
7.1 (1408 reviews)
Emidio Navarro , Luso , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Food quality
Noise disturbances

Categories

Cleanliness
6.06
Multiple complaints about cleanliness, including issues with bathroom hygiene and room cleanliness.
Service
8.03
Generally positive comments about staff friendliness and service.
Location
9.07
Frequent praise for the location, noted as excellent and central.
Room Quality
7.02
Rooms are generally comfortable, though some noted issues with noise and ventilation.
Amenities
7.55
Mixed reviews; some guests enjoyed the amenities while others found issues.
Value for Money
6.51
Concerns raised about poor quality compared to price, but some felt the experience was still acceptable.
Food and Beverage
5.56
Significant dissatisfaction with breakfast quality and choices.
Overall Experience
7.03
Guests had a satisfactory experience overall with notable shortcomings in cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:35

Property Description

Mountain Retreat with Spa Proximity
Situated on the slopes of Buçaco Mountain, Hotel Eden offers a tranquil escape just a stone's throw away from Luso’s thermal spa.

Luxurious Rooms and Recreational Facilities
The air-conditioned rooms feature satellite TV, whirlpool bathtubs, and minibars, ensuring a comfortable stay. Guests can unwind in the fitness room, indoor plunge pool, or games room with table tennis.

Culinary Delights and Nearby Attractions
Indulge in a buffet breakfast and savor traditional Portuguese cuisine for lunch and dinner. Explore the nearby Buçaco Forest, go hiking, or cycling.

Book your stay at Hotel Eden for a perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 15 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1408 reviews
Cleanliness: 6.06
Service: 8.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 5.56
Overall Experience: 7.03
M
Meneses • family_with_children • pt
8
Agradável
Pros:

A simpatia dos funcionários. A limpeza dos quartos.

Cons:

Já está um pouco velho. Precisa de obras de reabilitação.

2026-03-06 • via Nuitee
E
Emanuela • family_with_children • pt
6
Pros:

Pequeno almoço saboroso e variável mas demoram muito tempo a repor. A piscina interior

Cons:

O quarto não estava bem limpo, o WC tinha toalhas manchadas que pareciam usadas e sem terem sido substituídas.

2026-03-05 • via Nuitee
Y
Yana • family_with_children • pt
7
2026-03-05 • via Nuitee
C
Celso • solo_traveller • pt
9
Pros:

Necessitei efetuar o check out mais tarde, os funcionários informaram que não havia problema com isso, que ficasse á vontade, sem que adicionassem um valor extra.

2026-03-02 • via Nuitee
M
Miguel • extended_group • pt
6
2026-03-02 • via Nuitee
A
Abrantes • couple • pt
10
2026-03-01 • via Nuitee
C
Cristina • family_with_children • pt
8
Pros:

Pequeno-almoço e piscina

Cons:

Algum desgaste

2026-03-01 • via Nuitee
M
Mariana • family_with_children • pt
6
2026-02-22 • via Nuitee
I
Ilídio • solo_traveller • pt
8
2026-02-10 • via Nuitee
M
Marlene • solo_traveller • pt
8
2026-02-09 • via Nuitee
D
Diana • family_with_children • pt
8
Pros:

Gostei do pequeno almoço e os funcionários eram muito acessíveis.

Cons:

Que não desse para jogar matraquilhos e bilhar porque a parecia que chovia na sala.

2026-01-26 • via Nuitee
M
Miguel • family_with_children • pt
6
Pros:

Piscina e localização

Cons:

Portas antigas e com muitas folgas, tv não funcionava e tivemos que mudar de quarto!

2026-01-26 • via Nuitee
J
JORGE MARANTE • couple • pt
7
Pros:

A localização do hotel

2026-01-26 • via Nuitee
D
Diana • solo_traveller • pt
7
Pros:

A piscina é maravilhosa
O pequeno almoço é razoável.

Cons:

Casas de banho um pouco ultrapassadas.
Sala de jogos ressoada e sem possibilidade de uso.

2026-01-26 • via Nuitee
M
Maria Eduarda • family_with_children • pt
7
Pros:

Os funcionários excelentes, muita simpatia e amabilidade

Cons:

O hotel está em remodelação, penso que com as abras fica perfeito, para já nota-se que é mais antigo mas está em obras😜

2026-01-25 • via Nuitee
L
Luis • family_with_children • pt
9
2026-01-24 • via Nuitee
D
Diogo • family_with_children • pt
7
Pros:

Pequeno almoco e localizacao

Cons:

Quarto a precisar de algumas obras

2026-01-22 • via Nuitee
J
José • extended_group • pt
5
Cons:

limpeza

2026-01-20 • via Nuitee
J
John • extended_group • ie
7
2026-01-20 • via Nuitee
R
Ricardo • solo_traveller • es
8
2026-01-20 • via Nuitee