ALFRED HOTELS Port-Vieux

Hotels
9.1 (1106 reviews)
Rue du Port Vieux , Biarritz , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
High-quality breakfast
Cons:
Some rooms are small
Parking can be complicated

Categories

Cleanliness
9.16
The hotel was described as impeccable and clean.
Service
9.63
The staff received high praise for their friendliness and helpfulness, with specific mentions of individuals.
Location
9.17
Multiple reviews highlighted the perfect location near the beach.
Room Quality
8.82
Rooms were described as comfortable, though some found them small.
Amenities
9.15
Excellent amenities with high-quality breakfast options noted.
Value for Money
8.61
The price was reasonable for the service and offerings according to reviews.
Food and Beverage
9.16
The breakfast was consistently praised for its quality and variety.
Overall Experience
9.13
Most reviews were overwhelmingly positive, indicating a highly satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:57

Property Description

Recently Renovated Boutique Hotel
Experience a new level of elegance and sophistication at the Port-vieux hotel, located in the heart of Biarritz.

An Affordable Luxury
Be pleasantly surprised with our top-notch amenities and services at a price that won't break the bank.

Authentic Basque Experience
Immerse yourself in the rich culture and heritage of the Basque Country, with a team dedicated to providing an authentic and memorable stay.

To book your stay at the Port-vieux hotel and indulge in a unique and affordable luxury experience, visit our website now!

Important information:

If you plan to arrive after 10pm, please contact the hotel in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1106 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 8.82
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.13
A
Andrieux family_with_children fr
10
Pros:

Se sentir comme à la maison, pouvoir prendre un petit café à n'importe quel moment de la journée par exemple.

2026-04-18 via Nuitee
J
Julie couple fr
10
Hôtel très agréable à quelques pas de l’océan.
Pros:

Très bel hôtel à quelques pas de l’océan.
La chambre était vraiment confortable, le petit déjeuner très bon avec des produits de qualité.
Nous avons été accueillis par Carla à notre arrivée, notre départ et pour le petit déjeuner, avec un accueil irréprochable.
C’était un très bon séjour!

2026-04-17 via Nuitee
L
Laurie solo_traveller gb
10
Excellent stay
Pros:

Front desk staff were very friendly and helpful. Luc was very attentive and great to interact with.

2026-04-17 via Nuitee
E
Eimear couple ie
10
Really enjoyed our stay and would recommend.
Pros:

We booked a last minute weekend away in Biarritz and were lucky to find this lovely boutique hotel. After travelling most of the night to get there, we were delighted to hear that we could check in early as our room was ready. Super comfy bed, reasonably priced, perfect location and friendly staff, especially Luke, who was so welcoming.

Cons:

Nothing to complain about.

2026-04-17 via Nuitee
T
Thea solo_traveller au
10
Excellent stay with incredible staff
Pros:

Excellent Service Conciergerie. Pretty and well styled room, very comfortable bed, beautiful location. Loved shared space for remote working with free tea and coffee

Cons:

Slightly noisy due to shared walls

2026-04-17 via Nuitee
M
marc couple be
8
2026-04-16 via Nuitee
B
BRIGITTE couple fr
9
Pros:

Tout

2026-04-15 via Nuitee
S
Stephen couple us
9
C’est parfait.
Pros:

The room was lovely and clean. The staff is amazing. Everybody is so sweet and kind and helpful. They included breakfast was absolutely fabulous. I cannot recommend this property highly enough. Thank you, Hotel Alfred and your terrific staff and high standards.

Cons:

Toilet a little tight.

2026-04-15 via Nuitee
N
Nassoua solo_traveller fr
10
2026-04-15 via Nuitee
C
Charlotte couple fr
9
2026-04-14 via Nuitee
N
Natasha couple au
10
Amazing stay - thanks Luke for the hospitality!
Pros:

Staff, easy check in, clean room

Cons:

Nothing- great spot!

2026-04-14 via Nuitee
I
Ingmar family_with_children be
9
2026-04-13 via Nuitee
C
Cordero couple es
9
Excelente
Pros:

Todo nos encantó y a nuestra perrita también.

2026-04-13 via Nuitee
A
Anastasia extended_group ru
10
Великолепный выбор в Биарриц
Pros:

Великолепный отель рядом с пляжами и центром. Суперперсонал! Классный завтрак не очень разнообразный но достаточный!

Cons:

Все было отлично

2026-04-13 via Nuitee
C
CHRISTINA couple gr
10
2026-04-13 via Nuitee
J
Jialing solo_traveller dk
9
Pros:

The location is fantastic—just a one-minute walk to Plage du Port Vieux and within easy reach of all the town’s beautiful viewpoints. It’s also surrounded by plenty of great restaurants and shops.
The room has everything you need, and the bed is really comfortable. They also provide free croissants and coffee, which is a nice touch.
On top of that, the staff are incredibly welcoming. I had a wonderful stay, thanks in part to Luc’s help.
I’d definitely recommend this place and would happily come back.

Cons:

I found the soundproofing at the hotel could be improved.

2026-04-13 via Nuitee
J
James solo_traveller gb
10
Fantastic Service, Very Comfortable bed
Pros:

Lovely stay, very welcoming staff, really comfy bed and lovely welcoming touches in the room. Also really nice fresh items at breakfast.

2026-04-12 via Nuitee
J
Joseba Iñaki solo_traveller es
9
2026-04-12 via Nuitee
R
Roman family_with_children ch
8
2026-04-09 via Nuitee
M
marie-laure solo_traveller fr
10
2026-04-09 via Nuitee