Hotel Marmotte

Hotels
8.5 (805 reviews)
Hannigstrasse 47 , Saas-Fee , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Great breakfast
Cons:
Noise issues
Old hotel facilities

Categories

Cleanliness
7.46
Some reviews mentioned issues like noise and old facilities.
Service
9.43
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.97
The location was frequently highlighted as a positive aspect.
Room Quality
7.92
The rooms were described as comfortable but had some issues like noise and bed configuration.
Amenities
8.45
Good amenities mentioned such as dining and sauna facilities.
Value for Money
8.41
Value perception was positive, with a good balance of quality and price.
Food and Beverage
8.96
Many comments praised the breakfast and dining experience.
Overall Experience
8.43
Overall satisfaction was generally high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:01

Property Description

Luxurious Spa Area
Hotel Marmotte boasts a tranquil location in the heart of Saas Fee, offering guests a serene retreat. The spa area features a rejuvenating sauna, perfect for unwinding after a day of adventure in the Swiss Alps.

Farm-to-Table Dining Experience
Indulge in a culinary journey at the on-site restaurant, Essstube, where fresh and natural dishes are prepared with a personal touch. Enjoy a taste of the region with organic ingredients sourced from local farms. Remember to secure your table in advance for a delightful dining experience.

Exclusive Guest Benefits
Experience convenience and comfort with complimentary luggage transport to and from the car park and a complimentary ski depot at the cable car station. Additionally, guests receive a special pass offering free public transport and discounts on activities, ensuring a memorable stay in Saas Fee.

Book your stay at Hotel Marmotte now for a luxurious getaway filled with relaxation and exceptional amenities.

Important information:

Please note that Saas Fee is car-free. On arrival, guests are asked to call the hotel from the car park or the tourist office (free phones available). They will then be picked up by the hotel's electric taxi.

Please note use of the Sauna on request and by advance reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 14 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 805 reviews
Cleanliness: 7.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
P
Patrick • couple • ch
8
2026-04-18 • via Nuitee
D
Dupuis • solo_traveller • ch
9
2026-04-18 • via Nuitee
K
Kämpfen • solo_traveller • ch
8
2026-04-18 • via Nuitee
M
Marc • family_with_children • ch
7
Pros:

Endroit calme. Beau rez de chaussée (réception, restaurant), refait avec goût. Excellent petit déjeuner. Propreté de la chambre et des communs

Cons:

Une fois passée la porte de la chambre, on constate des rénovations minimalistes avec quelques accessoires du géant suédois. Mais le pire était de ne pas avoir d’eau chaude pour se doucher. Pas de notification à l’avance qu’il était nécessaire de réserver pour l’espace wellness. Donc pas d’espace wellness.

2026-04-17 • via Nuitee
U
Urs • couple • ch
7
Na ja. Preis-Leistungsverhältnis stimmte nicht für mich
Pros:

Das Frühstück war sehr gut

Cons:

Freundlichkeit Personal

2026-04-16 • via Nuitee
R
Riri1977 • solo_traveller • ch
8
2026-04-16 • via Nuitee
H
Herve • solo_traveller • ch
9
Pros:

Chambre propre et spacieuse

2026-04-16 • via Nuitee
M
Margaux • couple • ch
6
Hôtel ok mais sans plus
Pros:

Bien placé et propre. Personnel sympathique.

Cons:

Lit pas confortable du tout ( en plus 2 matelas individuels collés ensemble, pas un vrai lit double). Pas de bouteilles d'eau dans la chambre. Équipements en mauvais état (embout du sèche cheveux qui m'est tombé sur la tête, le pommeau du douche ne tenait pas donc on a dû se doucher en tenant le pommeau dans la main).
Moisissures sur le carrelage de la douche. Pas de peignoirs proposés pour le sauna.

2026-04-13 • via Nuitee
• extended_group • ch
9
2026-04-12 • via Nuitee
M
M.E. • family_with_children • nl
8
2026-04-10 • via Nuitee
S
Sascha • couple • ch
10
2026-04-10 • via Nuitee
O
Olivier • couple • ch
8
2026-04-06 • via Nuitee
H
Herbert • family_with_children • ch
8
Pros:

Einfach und freundlich gutes Essen

Cons:

Das Personal spricht gar nicht, oder nur schlecht deutsch

2026-03-29 • via Nuitee
N
Niklaus • couple • ch
9
Pros:

Die Lage nahe bei der Haltestelle des Skibus ist ideal, nahe des Dorfzentrums.
Gutes Frühstück. Wir kommen gerne wieder.

2026-03-27 • via Nuitee
U
Ulrich • extended_group • ch
5
2026-03-25 • via Nuitee
K
Kilchenmann • couple • ch
6
Zum Schlafen ein zwei Nächte in Ordnung. Nachtessen sehr empfehlenswert
Pros:

Sehr freundliches Personal am Abend beim Nachtessen und mega feines Essen am Abend.

Cons:

Eingangsbereich nicht gut zugänglich. Versperrt durch deponierte Fahrräder. WC beim Restaurant Lavabo mit altem Brett sehr unhygienisch

2026-03-22 • via Nuitee
V
Valérie • family_with_children • ch
9
2026-03-22 • via Nuitee
B
Bruno Wert • family_with_children • ch
10
2026-03-21 • via Nuitee
F
Fritz • couple • ch
7
2026-03-21 • via Nuitee
A
Annelies • solo_traveller • ch
10
2026-03-20 • via Nuitee