Hotel Marmotte

Hotels
8.5 (805 reviews)
Hannigstrasse 47 , Saas-Fee , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Great breakfast
Cons:
Noise issues
Old hotel facilities

Categories

Cleanliness
7.46
Some reviews mentioned issues like noise and old facilities.
Service
9.43
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.97
The location was frequently highlighted as a positive aspect.
Room Quality
7.92
The rooms were described as comfortable but had some issues like noise and bed configuration.
Amenities
8.45
Good amenities mentioned such as dining and sauna facilities.
Value for Money
8.41
Value perception was positive, with a good balance of quality and price.
Food and Beverage
8.96
Many comments praised the breakfast and dining experience.
Overall Experience
8.43
Overall satisfaction was generally high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:01

Property Description

Luxurious Spa Area
Hotel Marmotte boasts a tranquil location in the heart of Saas Fee, offering guests a serene retreat. The spa area features a rejuvenating sauna, perfect for unwinding after a day of adventure in the Swiss Alps.

Farm-to-Table Dining Experience
Indulge in a culinary journey at the on-site restaurant, Essstube, where fresh and natural dishes are prepared with a personal touch. Enjoy a taste of the region with organic ingredients sourced from local farms. Remember to secure your table in advance for a delightful dining experience.

Exclusive Guest Benefits
Experience convenience and comfort with complimentary luggage transport to and from the car park and a complimentary ski depot at the cable car station. Additionally, guests receive a special pass offering free public transport and discounts on activities, ensuring a memorable stay in Saas Fee.

Book your stay at Hotel Marmotte now for a luxurious getaway filled with relaxation and exceptional amenities.

Important information:

Please note that Saas Fee is car-free. On arrival, guests are asked to call the hotel from the car park or the tourist office (free phones available). They will then be picked up by the hotel's electric taxi.

Please note use of the Sauna on request and by advance reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 14 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 805 reviews
Cleanliness: 7.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
S
Sabine • couple • ch
8
Gutes Preis-Leistungsverhältnis
Pros:

Frühstück sehr fein, nettes Personal und Chef.

Cons:

Etwas in die Jahre gekommen.

2026-02-13 • via Nuitee
S
Sebastian • solo_traveller • ch
7
2026-02-13 • via Nuitee
V
Valter • solo_traveller • it
9
2026-02-12 • via Nuitee
S
Susanne • solo_traveller • ch
6
2026-02-12 • via Nuitee
R
Robert • couple • ch
9
2026-02-11 • via Nuitee
W
Weber • family_with_children • ch
7
Pros:

Das Hotel ist gut gelegen.Die Gaststube ist sehr einladend gestaltet.Das Frühstück ist schön präsentiert und frisch.

Cons:

Leider hatten wir keinen richtigen Kleiderschrank. Es war ein Gestell mit einigen Tablaren und einer kleinen Querstange.

2026-02-08 • via Nuitee
V
Valérie • couple • ch
9
2026-02-08 • via Nuitee
F
Françoise • family_with_children • ch
10
2026-01-31 • via Nuitee
P
Philippe • couple • ch
9
2026-01-25 • via Nuitee
B
Barbara • couple • ch
8
2026-01-25 • via Nuitee
D
Daniel • couple • ch
9
2026-01-25 • via Nuitee
C
Christiane • couple • ch
10
Tolle Skiauszeit in Tophotel 👍
Pros:

Das Zimmer war sauber und zweckmässig eingerichtet. Bequeme Betten. Die Sauna super zum entspannen. Sehr gutes Essen. Hol und Bringservice hat sehr gut funktioniert. Junges sehr freundliches Personal ausser siehe unten.

Cons:

Einzig die Receptionistin dürfte ein Mü freundlicher sein.

2026-01-24 • via Nuitee
S
Suzanne • couple • ch
8
Sympathique expérience
Pros:

La situation, la propriété des lieux, le calme,
la proximité des moyens de transport

2026-01-24 • via Nuitee
A
Aline • extended_group • ch
7
Très bien pour le prix
Pros:

Emplacement, service de navette, petit déjeuner copieux, skiroom proche des remontées mécaniques.

Cons:

La poignée de porte du skiroom est déplorable. Nous avons dû téléphoner à la réception car ça ne fonctionnait pas. La réceptionniste nous a dit d’un ton pas très sympa : « Mais qu’est ce que vous voulez que je fasse de plus pour vous? » - Hum! Venir réparer cette porte peut-être?!?! = Rien a été fait… dommage!

2026-01-22 • via Nuitee
G
Germaine • solo_traveller • ch
9
Cons:

Das Regal oberhalb vom Bett ist heimtückisch. Beim Aufstehen kann man den Kopf anschlagen.

2026-01-22 • via Nuitee
A
Alexandra • couple • ch
8
Pros:

Situation, propreté de la chambre

Cons:

Entrée de l’hôtel vieillotte

2026-01-19 • via Nuitee
K
Kurt • extended_group • ch
8
2026-01-19 • via Nuitee
S
Stephanie • couple • ch
8
Simple et efficace pour profiter des journées de ski
Pros:

L'emplacement était top, en plein centre proche de toutes les commodités. Le personnel était très serviable et le petit déjeuner était bien

Cons:

Je m'attendais à mieux car les photos mettaient vraiment bien en valeur l'hébergement. C'était un peu moins moderne que ce à quoi je m'attendais, niveau isolation des fenêtres, ou carrelage qui donne une ambiance plutôt froide alors que ça avait l'air très chaleureux sur les photos. Idem, le balcon donnait juste sur un mur en face, avec pas trop de vue. Et le lit double demandé était en fait 2 matelas simples collés, c'est plus agréable en couple d'avoir un seul matelas solidaire

2026-01-19 • via Nuitee
J
Julia • extended_group • de
9
2026-01-19 • via Nuitee
L
Luke • solo_traveller • ch
8
I’ll be happy to return
Pros:

Cleanliness, lovely staff, breakfast good

Cons:

The pillows. I could not get comfortable at all, whatever I tried

2026-01-17 • via Nuitee