Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great food
Attentive service
Spacious rooms
Cons:
Need for renovations
Communication issues

Categories

Cleanliness
8.2
Some reviews mention the need for renovations and maintenance.
Service
9
Most staff members were inviting and professional, though there were issues with communication.
Location
9.2
Conveniently located with good access.
Room Quality
8.7
Rooms were described as spacious and welcoming.
Amenities
8.7
Standard amenities for a hotel of this rating.
Value for Money
8.7
Overall value reflects the quality of the stay.
Food and Beverage
8.7
Breakfast options were appreciated, though prices at the bar were noted as high.
Overall Experience
9.2
Despite some issues, many guests enjoyed their stay and the hotel environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:46

Property Description

Luxurious Accommodations
Phoenicia Grand Hotel offers spacious rooms with free WiFi, cable TV, and air conditioning. Enjoy coffee and tea making facilities along with a complimentary bottle of water in each room.

Culinary Delights
Indulge in delicious cuisine from around the world at the Saidoun Restaurant. From international dishes to Lebanese specialties, there's something to satisfy every palate.

Relaxation and Entertainment
Unwind at the lobby bar with Oriental coffee and tea or stay active at the fitness center. For more entertainment, guests can visit the private club or host events in one of the hotel's 10 conference rooms.

Experience luxury, comfort, and convenience at Phoenicia Grand Hotel. Book now for an unforgettable stay!

Important information:

Please note a deposit is required upon arrival for the eventual extra services at the accommodations. In case the amount of the deposit will not be entirely used, the difference will be refunded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

8.8
Based on 2570 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.2
C
Carmine • solo_traveller • it
10
The time
Pros:

The room was absolutely amazing—very comfortable, peaceful, and perfect for relaxing. The gym was incredible; all the equipment looked brand new, modern, and very well maintained. The entire property was extremely clean, and the staff were professional, welcoming, and attentive throughout my stay.

Everything exceeded my expectations. I was genuinely impressed with the quality of the facilities and the overall experience. I would definitely stay here again and highly recommend it!

Cons:

N/A

2026-08-27 • via Nuitee
C
Carmine • solo_traveller • it
10
Best moment
Pros:

The room was absolutely amazing—very comfortable, peaceful, and perfect for relaxing. The gym was incredible; all the equipment looked brand new, modern, and very well maintained. The entire property was extremely clean, and the staff were professional, welcoming, and attentive throughout my stay.
Everything exceeded my expectations. I was genuinely impressed with the quality of the facilities and the overall experience. I would definitely stay here again and highly recommend it!

Cons:

N/A

2026-08-27 • via Nuitee
V
Vladislav • family_with_children • ua
10
2026-08-26 • via Nuitee
E
Emanuel • solo_traveller • ro
8
2026-08-26 • via Nuitee
S
Svitlana • solo_traveller • us
8
2026-08-25 • via Nuitee
C
Cohen • extended_group • il
8
היה יעיל ונעים.
Pros:

לנו המיקום היה מתאים - חיפשנו יציאה מהירה מהעיר. אבל צריך לקחת בחשבון משזה לא מרכז העיר. המסעדה הלבנונית - מצוינת! הצוות היה אדיב ונענה לבקשות שלנו.

2026-08-24 • via Nuitee
M
Marius • solo_traveller • gb
10
2026-08-23 • via Nuitee
D
Daniel • couple • us
10
A fost foarte foarte bine!!👍
Pros:

Tot

2026-08-23 • via Nuitee
Y
Yaser • solo_traveller • md
9
2026-08-22 • via Nuitee
C
Cristina • solo_traveller • ro
8
Pros:

Amplasarea, stilul.

Cons:

Prosoape pentru o singura persoană chiar daca sunt cazate 2 persoane in camera. Trebuie sa ceri dacă dorești. Aerul condiționat inexistent in cameră

2026-08-22 • via Nuitee
B
Bogdan • solo_traveller • ro
10
2026-08-21 • via Nuitee
S
Simina • couple • ro
9
2026-08-21 • via Nuitee
O
OLESEA • couple • ro
9
2026-08-21 • via Nuitee
A
Amalia-Roxana • couple • ro
10
Pros:

De fiecare dată când alegem hotelurile din lanțul Phoenicia ne simțim foarte bine, iar acest lucru ne face să revenim cu drag. Apreciem calitatea serviciilor, atmosfera și atenția acordată oaspeților.

Și de această dată am plecat cu o impresie foarte frumoasă. Vom reveni cu siguranță și recomandăm cu drag! ⭐⭐⭐⭐⭐

2026-08-20 • via Nuitee
V
Vasile • couple • ro
9
2026-08-19 • via Nuitee
B
Bogdan • solo_traveller • ro
8
2026-08-19 • via Nuitee
S
Stamatis • solo_traveller • gr
10
2026-08-18 • via Nuitee
N
Nina Otilia • extended_group • ro
10
Pros:

O cazare excepțională din toate punctele de vedere. Curățenie de nota 10, design modern, gazde extrem de primitoare și o locație excelentă. Ne-am simțit ca acasă și cu siguranță vom reveni. Recomand cu mare drag! ⭐⭐⭐⭐⭐

2026-08-18 • via Nuitee
D
Doram • solo_traveller • il
8
מלון טוב בצפון העיר
Pros:

תמורה למחיר

Cons:

אפשר להיות יותר נחמדים בקבלה

2026-08-17 • via Nuitee
H
Henk • solo_traveller • nl
1
Nooit meet
Pros:

Het ontbijt

Cons:

Dat ze het raam open zetten zodat de kamer vol muggen vliegen zit

2026-08-17 • via Nuitee