Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great food
Attentive service
Spacious rooms
Cons:
Need for renovations
Communication issues

Categories

Cleanliness
8.2
Some reviews mention the need for renovations and maintenance.
Service
9
Most staff members were inviting and professional, though there were issues with communication.
Location
9.2
Conveniently located with good access.
Room Quality
8.7
Rooms were described as spacious and welcoming.
Amenities
8.7
Standard amenities for a hotel of this rating.
Value for Money
8.7
Overall value reflects the quality of the stay.
Food and Beverage
8.7
Breakfast options were appreciated, though prices at the bar were noted as high.
Overall Experience
9.2
Despite some issues, many guests enjoyed their stay and the hotel environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:46

Property Description

Luxurious Accommodations
Phoenicia Grand Hotel offers spacious rooms with free WiFi, cable TV, and air conditioning. Enjoy coffee and tea making facilities along with a complimentary bottle of water in each room.

Culinary Delights
Indulge in delicious cuisine from around the world at the Saidoun Restaurant. From international dishes to Lebanese specialties, there's something to satisfy every palate.

Relaxation and Entertainment
Unwind at the lobby bar with Oriental coffee and tea or stay active at the fitness center. For more entertainment, guests can visit the private club or host events in one of the hotel's 10 conference rooms.

Experience luxury, comfort, and convenience at Phoenicia Grand Hotel. Book now for an unforgettable stay!

Important information:

Please note a deposit is required upon arrival for the eventual extra services at the accommodations. In case the amount of the deposit will not be entirely used, the difference will be refunded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 2411 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.2
A
Abraham couple it
10
Pros:

The staff were nice we arrived late at 11pm and requested to check out 3 pm they allowed more time. The breakfast was very nice all food was warm i recommend this hotel

2026-04-09 via Nuitee
S
Stinga couple af
10
Pros:

Nu am putut ajunge la locatie..

2026-04-07 via Nuitee
C
Claudiu solo_traveller ro
9
2026-04-04 via Nuitee
N
Niv couple il
5
2026-04-03 via Nuitee
M
Micsoniu couple ro
7
2026-04-03 via Nuitee
C
Cornel family_with_children ro
10
2026-04-03 via Nuitee
solo_traveller pl
8
2026-04-02 via Nuitee
M
Marta couple pl
8
Na pewno jeszcze wrócimy 😌
Pros:

Przestronny pokój, który może wg niektórych wymagać delikatnego odświeżenia
Dobre śniadania - kuchnia międzynarodowa
Przemiły personel
Super libańska restauracja na terenie hotelu
Zawsze chętnie wracamy do tego hotelu

Cons:

W weekend po północy w hotelowym klubie odbywało się karaoke, głośna muzyka była mocno słyszalna nawet na 6 piętrze. Szczególnie, że okna musiały być otwarte ze względu na temperaturę. Obsługa poprosiła o ściszenie muzyki i było ok.

2026-04-02 via Nuitee
G
Gabriel couple de
10
2026-04-01 via Nuitee
M
Marko extended_group rs
8
2026-03-31 via Nuitee
T
Thabo couple mw
10
2026-03-30 via Nuitee
ΝΙΚΟΛΑΟΣ-ΜΑΡΙΟΣ couple gr
10
2026-03-29 via Nuitee
F
Florescu solo_traveller ro
10
2026-03-29 via Nuitee
A
Alexandru Nicolae couple ro
10
2026-03-29 via Nuitee
B
Branko couple rs
10
2026-03-27 via Nuitee
S
sorana couple ro
8
Pros:

Camera spațioasă, curată. Patul confortabil. Micul dejun variat . Wi-fi ul bun.

Cons:

Baia necesită renovare, suportul de săpun avea rugină și dacă dușul merge pe capacitate maximă, scurgerea nu face față. Restaurantul libanez de jos dezamăgitor, desertul avea o cremă de lapte tăiată și acră, nucile râncede, necomestibil. Mușchiulețul de vită cam vechi. Nu merită banii.

2026-03-24 via Nuitee
D
Dinu couple ro
10
2026-03-23 via Nuitee
S
Stefan couple ro
9
2026-03-22 via Nuitee
A
Ana solo_traveller at
9
2026-03-21 via Nuitee
G
George solo_traveller ro
10
2026-03-21 via Nuitee