Aux chambres du Banneret

Hotels
8.1 (892 reviews)
Fleury 1 , Neuchâtel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Public transport tickets
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.7
Several mentions of cleanliness issues noted in the reviews.
Service
8.7
Generally positive mentions of contact with management and communication.
Location
9.2
Consistently highlighted as a strong point with central accessibility.
Room Quality
7.7
Mixed feedback; some positive notes but also mentions of discomfort.
Amenities
7.7
Some issues reported with amenities, yet some positive aspects noted.
Value for Money
8.2
Overall good value mentioned, with some critiques on specific services.
Food and Beverage
8.2
Positive comments about restaurant and breakfast offerings, despite some limitations.
Overall Experience
8.4
General satisfaction highlighted, but some concerns noted regarding the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:42

Property Description

Historic Charm in the Heart of Neuchâtel

Unique Room Decor and Amenities

Experience a stay like no other at Aux Chambres du Banneret, housed in a 16th-century building in the bustling pedestrian zone of Neuchâtel. Each room is a blend of old-world charm and modern comfort, boasting antique design, a convenient kitchenette, and complimentary tea and coffee facilities.

Convenient Location and Free WiFi

Nestled just a few minutes' walk from the picturesque lake and surrounded by a variety of dining and shopping options, our hotel offers the perfect base for exploring the city. Stay connected with our free WiFi and enjoy easy access to the train station, just a short 10-minute stroll away.

Book now for a memorable stay at Aux Chambres du Banneret and immerse yourself in the rich history and vibrant culture of Neuchâtel.

Important information:

Please note that the reception is located on the 3rd floor of the building. Check-in takes place at 16:00. If you expect to arrive before or after this hour, please contact the property in advance. Contact details are stated in the booking confirmation.

Please note that the Auberg'Inn is located in a protected historic building without a elevator. The rooms are located on the third, fourth and fifth floors. Guests with limited mobility are advised to take this into account.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 5 years old stay for CHF 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 892 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.4
R
Rainer • couple • ch
10
Great room in the centre of Neuchatel.
Pros:

Well equipped charming room in the old town of Neuchatel. Top location.

2026-05-30 • via Nuitee
J
jürg • family_with_children • ch
8
super-lage und tolles historisches haus
Pros:

alles super

2026-05-30 • via Nuitee
H
Heidy • solo_traveller • ch
8
Pros:

Die Lage. Das Zimmer eigentlich alles.
Nur das einzige war es funktionierte ein Schalter und eine Lampe nicht.
Ist aber wirklich nicht schlimm nur halt zu reparieren.
Aber sonst waren wir rundum zufrieden.

2026-05-29 • via Nuitee
L
Leander • solo_traveller • ie
9
Pros:

The location, charming old town. Near bars and brasserie for food and drinks. People kind and very friendly.

Cons:

It was some steep stairs, but manageable. Coded entrance badly explained.

2026-05-28 • via Nuitee
S
Sebastian • solo_traveller • at
8
2026-05-26 • via Nuitee
T
Timéa-Luana • extended_group • ch
8
Alles in allem war gut.
Pros:

Es wart super central gelegen. Super freundliche hosts uns wurden sogar die Koffer ins Zimmer getragen.

Cons:

Leider war die Küche (Geschirr & Töpfe) ziemlich verstaubt.

2026-05-23 • via Nuitee
K
Karine • solo_traveller • fr
9
Pros:

L'emplacement est parfait, l'arrivée facile et le lit confortable. Un lieu atypique.

2026-05-22 • via Nuitee
G
Gérard • solo_traveller • fr
9
Pros:

Emplacement

Cons:

Aucun contact visuel, tout via tel.

2026-05-22 • via Nuitee
U
Ursula • couple • ch
10
Super tolles Hotel, wir kommen wieder!
2026-05-21 • via Nuitee
S
Sofie • couple • fr
9
Wunderbarer Aufenthalt mitten in Neuchatel!
Pros:

Das mitten in der Altstadt von Neuchatel gelegenen Haus hat viel Charakter und Charme, und der Kontakt mit Flavien, dem sehr hilfsbereiten Gastgeber, war hilfreich und immer zeitnah.

2026-05-21 • via Nuitee
I
Imre • couple • hu
9
Különleges szállás a városközpontban, kaland, ami megéri
Pros:

Különleges helyen és épületben vannak a szobák egy étterem felett. A bejutás személyzet nélküli, korrekt . Kicsit mászós, csigalépcsős ház, a helyszín miatt megéri, a szoba rendesen felszerelt.

2026-05-20 • via Nuitee
V
Victor • couple • ch
9
Bien placé et confortable
Pros:

Emplacement, chambre

Cons:

Les escaliers

2026-05-20 • via Nuitee
M
M.A. • family_with_children • ch
7
Ein geschichtsträchtiges Zimmer mit guter Preis-Leistung für einen kurzen Aufenthalt
Pros:

Die Lage der Unterkunft ist sehr zentral, zu Fuss kann man gut den See, den Bahnhof, verschiedene Restaurants oder die Einkaufsstrasse erreichen. Auch ein Parkhaus liegt in unmittelbarer Nähe.

Cons:

Unter den Betten hatte es reichlich Staub, auch lagen da Bettsocken (vorheriger Gäste?). Leider drangen sowohl die Geräusche des unter dem 5-Bettzimmer liegenden Restaurants bzw. der Küchenaktivitäten durch Boden und Tür, auch roch man v.a. das gebratene Fleisch u.a. Mein Sohn hatte dadurch Mühe, einzuschlafen.

2026-05-19 • via Nuitee
S
Sylvie • couple • ch
10
Exceptionnel !
Pros:

Literie au top ! Beaucoup de cachet.
Sachets de thé, eau gazeuse et tout le matériel pour la cuisine, c'est la grande classe !
Orienté client !
Restaurant au 1er étage, excellent et service au top !

2026-05-18 • via Nuitee
I
Isabel • solo_traveller • ch
9
2026-05-15 • via Nuitee
S
Sylvia • family_with_children • ca
10
Great place in a beautiful central location of the charming town of Nuechatel!
Pros:

The room was great, had everything we needed, a little kitchen is always a bonus. The location is fantastic right in the centre of the old town, shops, restaurants and transportation a few steps away. I would recommend to others

Cons:

It was all good

2026-05-12 • via Nuitee
L
LG22 • solo_traveller • es
9
2026-05-10 • via Nuitee
S
Sandra • extended_group • ch
9
Endroit exceptionnel
Pros:

La situation géographique. La facilité pour y accéder. La grandeur de la chambre. La réactivité de l’hôte.

Cons:

Les coussins.
La 1ere nuit le frigo a ronronné très fort alors que la 2eme nuit pas du tout

2026-05-10 • via Nuitee
N
NICOLAS • solo_traveller • fr
9
Très bon séjour dans cet etablissement que je recommande
Pros:

Très bien situé dans le centre de Neuchatel dans un immeuble ancien très bien entretenu. Appartement très propre , bien équipé. Très belle vue sur une ravissante place. De plus la récupération des clés est très facile.

Cons:

Je n'ai pas vraiment de remarques, à part peut etre la décoration un peu vieillote.
Un peu bruyant dans les rues attenantes

2026-05-08 • via Nuitee
B
BELOUMDC • extended_group • fr
10
Je recommande.
Pros:

Nous n'avons pas eu de contact direct avec une personne mais les échanges et indications, de même que la réactivité aux questions posées étaient efficaces et très clairs. L'emplacement impeccable, la récupération de la clé facile, limite ludique. Chambre très bien avec demande de lits séparés respectée. Je recommande cet hôtel et ne manquerai pas d'u retourner si je retourne à Neuchâtel.

Cons:

Rien

2026-05-06 • via Nuitee