Aux chambres du Banneret

Hotels
8.1 (820 reviews)
Fleury 1 , Neuchâtel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Public transport tickets
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.7
Several mentions of cleanliness issues noted in the reviews.
Service
8.7
Generally positive mentions of contact with management and communication.
Location
9.2
Consistently highlighted as a strong point with central accessibility.
Room Quality
7.7
Mixed feedback; some positive notes but also mentions of discomfort.
Amenities
7.7
Some issues reported with amenities, yet some positive aspects noted.
Value for Money
8.2
Overall good value mentioned, with some critiques on specific services.
Food and Beverage
8.2
Positive comments about restaurant and breakfast offerings, despite some limitations.
Overall Experience
8.4
General satisfaction highlighted, but some concerns noted regarding the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:42

Property Description

Historic Charm in the Heart of Neuchâtel

Unique Room Decor and Amenities

Experience a stay like no other at Aux Chambres du Banneret, housed in a 16th-century building in the bustling pedestrian zone of Neuchâtel. Each room is a blend of old-world charm and modern comfort, boasting antique design, a convenient kitchenette, and complimentary tea and coffee facilities.

Convenient Location and Free WiFi

Nestled just a few minutes' walk from the picturesque lake and surrounded by a variety of dining and shopping options, our hotel offers the perfect base for exploring the city. Stay connected with our free WiFi and enjoy easy access to the train station, just a short 10-minute stroll away.

Book now for a memorable stay at Aux Chambres du Banneret and immerse yourself in the rich history and vibrant culture of Neuchâtel.

Important information:

Please note that the reception is located on the 3rd floor of the building. Check-in takes place at 16:00. If you expect to arrive before or after this hour, please contact the property in advance. Contact details are stated in the booking confirmation.

Please note that the Auberg'Inn is located in a protected historic building without a elevator. The rooms are located on the third, fourth and fifth floors. Guests with limited mobility are advised to take this into account.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 5 years old stay for CHF 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 820 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.4
C
Catherine • couple • fr
10
Pros:

Emplacement top, chambre jolie, literie excellente, télé très appréciable,

Cons:

Rien

2026-02-12 • via Nuitee
S
sarah • family_with_children • ch
9
Perfekte Lage, grosses Zimmer, bequeme Betten, gut ausgerüstete Küche, Kaffee.
Pros:

Wir waren bereits das drittel mal hier, jedes mal super. Das Zimmer ist gross und sehr gut ausgerüstet, mit allem, was man braucht, sogar ein Fondue Caquelon. Die Betten und das Sofa sind bequem, die Lage perfekt. Instruktionen sehr klar und freundlich.

2026-02-12 • via Nuitee
V
Valeska • family_with_children • ch
9
Pros:

Schöne, lokale Unterkunft mit kleiner Küche. Alles vorhanden was es braucht. Einchecken hat wunderbar funktioniert.

Cons:

Die Unterkunft ist eher geringhörig und befinded sich in der Altstadt (Larm Nachtleben). War aber ok zum schlafen

2026-02-08 • via Nuitee
C
Corinne • extended_group • ch
10
2026-02-08 • via Nuitee
L
Lionel • solo_traveller • ch
8
2026-01-30 • via Nuitee
S
Saskia • family_with_children • de
8
2026-01-23 • via Nuitee
S
sylvain • solo_traveller • fr
9
2026-01-22 • via Nuitee
S
Sara Steele • couple • gb
9
Excellent location, great place, would stay again!
Pros:

very central location - short 10 min walk from the station. Decent sized room with a fully equip kitchenette (even has fondue set). Excellent coffee machine (which uses coffee beans). Room was very warm (particularly important in winter)

Cons:

Situated above a restaurant/bar with only a winding staircase at least to the first level - may not be suitable for those with access issues requiring a lift.

2026-01-21 • via Nuitee
T
Thomas • couple • us
9
2026-01-21 • via Nuitee
R
Rouven • solo_traveller • ch
10
2026-01-20 • via Nuitee
G
Gloria • solo_traveller • gb
2
I Didn’t stay
Pros:

Location

Cons:

I actually didn’t stay . I have health problems , the property was on top floors in a spiral stairs , smell of food from the restaurant ground floor , noise of workers and clients . The host promise to refund my money as I wasn’t stay but unfortunately he didn’t . I had to book in another hotel so it cost me double

2026-01-20 • via Nuitee
E
Esther • couple • ch
5
Pros:

Lage

Cons:

Zimmerausstattung/Küche älter

2026-01-19 • via Nuitee
V
Vicky • family_with_children • ch
10
Pros:

Faciliter pour le Check in et Check out
Belle chambre très propre

2026-01-19 • via Nuitee
C
Corine • extended_group • ch
3
Pas satisfaisant
Cons:

Pas de réception aucun contact - Escalier dangereux pour accéder aux chambres - pas de chauffage - eau chaude très capricieuse - propreté moyen

2026-01-19 • via Nuitee
L
Lothar • extended_group • ch
7
...die Unterkunft ist in Ordnung - würde aber das nächste Mal eine andere ausprobieren.
Pros:

....super Lage!

Cons:

....etwas improvisierte Zimmer

2026-01-19 • via Nuitee
C
Cyril • solo_traveller • ch
8
Très bien, j’irai là à nouveau
Pros:

Emplacement en plein centre ville et prix abordable avec un bon confort

Cons:

Rien en particulier

2026-01-12 • via Nuitee
S
Sorin Alexei • family_with_children • md
7
Pros:

Locația

2026-01-09 • via Nuitee
C
Chris • family_with_children • us
7
Pros:

It had a lot of amenities in the room, packed into a small space.

Cons:

We clearly reserved 1 full size bed for 2 people. I think we got bumped to a different room because it was 2 singles. Yes that's a big deal for us. I wouldn't have reserved the room if it had been properly defined or we hadn't been. Bumped to a lesser room. Cinema
This is a Booking.com.failure.
1 bed frame, 1 mattress for 2 - not 2 single beds. 👎🏻

2026-01-09 • via Nuitee
S
Serge Roméo • solo_traveller • fr
10
Pros:

J'ai aimé l'emplacement. C'est situé en plein centre ville. D'où la facilité de se déplacer

Cons:

Rien à signaler

2026-01-07 • via Nuitee
H
Hind • family_with_children • fr
10
2026-01-06 • via Nuitee