Aux chambres du Banneret

Hotels
8.1 (820 reviews)
Fleury 1 , Neuchâtel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Public transport tickets
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.7
Several mentions of cleanliness issues noted in the reviews.
Service
8.7
Generally positive mentions of contact with management and communication.
Location
9.2
Consistently highlighted as a strong point with central accessibility.
Room Quality
7.7
Mixed feedback; some positive notes but also mentions of discomfort.
Amenities
7.7
Some issues reported with amenities, yet some positive aspects noted.
Value for Money
8.2
Overall good value mentioned, with some critiques on specific services.
Food and Beverage
8.2
Positive comments about restaurant and breakfast offerings, despite some limitations.
Overall Experience
8.4
General satisfaction highlighted, but some concerns noted regarding the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:42

Property Description

Historic Charm in the Heart of Neuchâtel

Unique Room Decor and Amenities

Experience a stay like no other at Aux Chambres du Banneret, housed in a 16th-century building in the bustling pedestrian zone of Neuchâtel. Each room is a blend of old-world charm and modern comfort, boasting antique design, a convenient kitchenette, and complimentary tea and coffee facilities.

Convenient Location and Free WiFi

Nestled just a few minutes' walk from the picturesque lake and surrounded by a variety of dining and shopping options, our hotel offers the perfect base for exploring the city. Stay connected with our free WiFi and enjoy easy access to the train station, just a short 10-minute stroll away.

Book now for a memorable stay at Aux Chambres du Banneret and immerse yourself in the rich history and vibrant culture of Neuchâtel.

Important information:

Please note that the reception is located on the 3rd floor of the building. Check-in takes place at 16:00. If you expect to arrive before or after this hour, please contact the property in advance. Contact details are stated in the booking confirmation.

Please note that the Auberg'Inn is located in a protected historic building without a elevator. The rooms are located on the third, fourth and fifth floors. Guests with limited mobility are advised to take this into account.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 5 years old stay for CHF 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 820 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.4
V
Verena • family_with_children • at
9
2026-04-04 • via Nuitee
J
Jana • extended_group • ch
10
2026-04-04 • via Nuitee
S
Steiner • family_with_children • ch
8
2026-04-02 • via Nuitee
I
Inga • family_with_children • fr
8
2026-03-30 • via Nuitee
M
Mark • extended_group • ch
8
Cons:

Bathroom and toilet could do with cleaning and better ventilation (mould)

2026-03-29 • via Nuitee
C
Carole • family_with_children • ch
7
Pros:

Le lieu en ville, pratique d'accès

Cons:

Chambres mal insonorisées. J'ai dû intervenir et aller frapper a la chambre d'en dessous, car des gens faisaient beaucoup de bruit. à 23h30.

2026-03-28 • via Nuitee
C
Corinne • family_with_children • fr
10
Weekend à Neuchâtel
Pros:

Emplacement exceptionnel juste en dessous du château et à deux pas du lac, la literie exceptionnelle, accueil au téléphone super gentil.

Cons:

Tout était parfait

2026-03-27 • via Nuitee
G
Giovanni • family_with_children • ch
9
Pros:

Preis/Leistung, Lage und Einrichtung

2026-03-25 • via Nuitee
A
Angelo • family_with_children • ch
8
2026-03-24 • via Nuitee
H
Hugues • couple • fr
8
2026-03-23 • via Nuitee
N
Natalia • family_with_children • es
7
Pros:

La ubicación

Cons:

La iluminación

2026-03-20 • via Nuitee
N
Nagisa • family_with_children • de
10
2026-03-15 • via Nuitee
M
Marie-Claude • solo_traveller • ch
8
2026-03-14 • via Nuitee
M
Manuela • extended_group • it
9
Top
Pros:

Il bancone in camera

2026-03-09 • via Nuitee
J
JEAN-MARC • couple • ch
9
Pratique, agréable, voire insolite.
Pros:

Emplacement, le cachet historique.

Cons:

Frigo bruyant.

2026-03-09 • via Nuitee
M
Matteo F • solo_traveller • it
7
Pros:

Posizione centro città, a meno di 1km dalla stazione ferroviaria.

Cons:

Poca luce nella stanza, mancanza di prese elettriche nel bagno, cabina doccia non proprio pulitissima (come altri particolari della camera). Molto bella la struttura all'esterno di stile retro', ma gli interni andrebbero modernizzati.

2026-03-09 • via Nuitee
J
Josselin • family_with_children • fr
10
Séjour parfait à Neuchâtel
Pros:

L'hôtel est très bien situé. L'accès se fait par une boite à clef : les instructions étaient très claires. Nous avons logé dans la chambre "Cinéma", propre, confortable, très calme et la kitchenette est particulièrement bien équipée.

Et comme dans tous les hôtels dans les villes en Suisse, votre réservation vous donne droit aux transports en commun et à des gratuités dans de nouveaux musées.

2026-03-08 • via Nuitee
M
Markus • couple • ch
8
2026-03-08 • via Nuitee
S
Stéphanie • family_with_children • ch
3
Au centre, établissement bruyant
Pros:

La localisation

Cons:

La mauvaise literie, l'insonorisation déplorable : nous n'avons pas dormi à cause du restaurant en dessous, du bruit de la salle et des cuisines. La chambre est un encombrement de meubles posés les uns à côté des autres.

2026-03-01 • via Nuitee
P
Philippe • couple • ch
7
Pros:

Emplacement au top au cœur de la vieille ville

Cons:

Le lit ! Certaines parties du lit ne tenaient pas (tiroirs sous le lit)

2026-02-28 • via Nuitee