White House Hotel

Hotels
6.8 (6374 reviews)
102 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Value for money
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
5.76
Cleanliness was mentioned negatively with comments about insufficient room cleaning.
Service
7.73
Service received mixed reviews; some found staff friendly, while others mentioned rudeness.
Location
8.77
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.22
Room quality received criticism for size and coldness issues.
Amenities
6.25
Amenities were described as basic, lacking several expected comforts.
Value for Money
7.21
Value for money was seen as reasonable due to the pricing, but could improve.
Food and Beverage
5.26
Food and beverage options were described as very lacking and disappointing.
Overall Experience
7.23
Overall experience was mixed, with pros and cons balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Charming Victorian Town House Setting

Nestled in the heart of stylish Paddington, White House Hotel offers a warm welcome with a 24-hour front desk and comfortable bedrooms. Each room features a private bathroom, tea/coffee facilities, TV, and telephone for your convenience. Start your day with a traditional continental breakfast in the spacious dining room or explore nearby international dining options. Just a short stroll from Paddington Rail Station, enjoy easy access to Heathrow Airport and explore the vibrant Oxford Street within minutes. Experience the perfect blend of comfort and convenience during your stay at White House Hotel.

To book your stay and experience Victorian elegance, contact us now!

Important information:

Please note: the front desk is in a different building than the accommodations.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SEZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 6374 reviews
Cleanliness: 5.76
Service: 7.73
Location: 8.77
Room Quality: 6.22
Amenities: 6.25
Value for Money: 7.21
Food and Beverage: 5.26
Overall Experience: 7.23
D
DIANA • couple • it
7
2026-04-11 • via Nuitee
A
Adeyemi • solo_traveller • ng
8
Very okay. I will always chose the facility next time
Pros:

Everything was okay

Cons:

Nothing

2026-04-11 • via Nuitee
R
Rosa • family_with_children • de
3
Das Frühstück war extrem schlecht und lieblos.
Pros:

Die Lage ist sehr zentral.

Cons:

Das Zimmer war extrem klein, es gab keinen Kleiderschrank, das Badezimmer hatte überhaupt keine Abstellfläche.

2026-04-11 • via Nuitee
L
Laura Princesa • solo_traveller • es
6
Mejorable
Pros:

La ubicacion, y el desayuno aunque sencillo estaba correcto.

Cons:

La limpieza.

2026-04-11 • via Nuitee
A
Ana-Maria • family_with_children • it
7
Cons:

Dopo il primo giorno che siamo usciti dall’hotel al rientro non ho più trovato il mio caricatore dell’Apple Watch. Mio marito ha detto che magari l’ho dimenticato a casa invece una volta tornati a casa non c’era il mio caricabatterie. Quando l’ho fatto sapere in hotel mi hanno risposto che il loro personale lavora da tanto tempo lì e che non farebbero mai una cosa del genere e che me lo sono persa io.Come mai è sparito dopo il primo giorno che siamo usciti? Poi non ne parliamo della sala per la colazione…un buco, dovevi aspettare in fila che finisse la gente per poter andare a fare la colazione.Ci hanno fatto soggiornare al Seymour anziché White hotel.

2026-04-10 • via Nuitee
0
03 • extended_group • it
8
2026-04-10 • via Nuitee
R
Rhiannon • family_with_children • gb
4
1 night stay at White House Hotel/ Seymour Hotel
Pros:

It was very quiet and easy to get to

Cons:

Returned to the room at 10:30pm to find ants all over the bed and still coming into the room, window had been shut the whole time we were out. The member of staff we spoke to was reluctant to let us move rooms but did let us. Got transferred into the Seymour hotel. Went to breakfast the following morning and there was only bread and cereal with some yoghurt. Went back up to the room in the Seymour hotel and as we were leaving to checkout, there was another bug crawling on the bed. Not sure what it was but the window had been shut the entire time.

2026-04-10 • via Nuitee
C
Cristian • family_with_children • es
10
2026-04-10 • via Nuitee
C
Christie • family_with_children • gb
8
2026-04-09 • via Nuitee
P
Patrycja • family_with_children • gb
8
2026-04-09 • via Nuitee
A
Ann • family_with_children • gb
2
Wouldn't go back.
Pros:

Reception staff friendly but unable to help with ants in bed and room.

Cons:

Ants in bed and in room. Given spare sheets and asked fpr cleaning products.
Furniture glued down - to stop ants?
Old tissues, loads of dust under both beds.

2026-04-09 • via Nuitee
C
Christie • couple • gb
7
2026-04-09 • via Nuitee
N
Nuria • family_with_children • es
9
Ubicación y precio muy buenos
Pros:

Calidad precio y ubicación

Cons:

El desayuno
4 días se hizo repetitivo

2026-04-08 • via Nuitee
Y
Yara • family_with_children • es
7
Cumplida expectativas precio calidad
Pros:

El desayuno normal, para el precio bien y la ubicación excelente.

Cons:

Faltaba un poco de limpieza el las áreas no tan visibles, ventana, encima armario,etc.
El armario pequeño si se quiere quedar mas de tres días.

2026-04-08 • via Nuitee
• couple • se
4
2026-04-07 • via Nuitee
V
Venkatram • family_with_children • gb
7
2026-04-07 • via Nuitee
R
RUIZ SANCHEZ • family_with_children • es
8
Pros:

La ubicación.

Cons:

El desayuno era muy básico. Y siempre lo mismo.

2026-04-07 • via Nuitee
J
Justyna • family_with_children • pl
7
Pros:

Odległość od centrum

Cons:

Mało urozmaicone śniadanie

2026-04-06 • via Nuitee
F
francesca • couple • it
8
Buona struttura centrale
Pros:

Noi siamo stati alla struttura accanto, Seymour Hotel, perché è lì che ci hanno rimandato.
La posizione é ottima, l’hotel buono, stanze piccole ma pulite, colazione essenziale ma comunque buona.
Ci ritornerei subito.

2026-04-06 • via Nuitee
D
Donna Hare • family_with_children • gb
4
Pros:

I wasn't really impressed with any of it

Cons:

We had a yard with birds shit all over as a view, pigeons making noise all night, hair and toe nails in the bed under the sheet, cups were all dirty and stacked like they were clean, and the breakfast well that was just cereal with mouldy yogurts, parking was idiotic they way they wanted me to park,and half the lights didn't work in the room

2026-04-06 • via Nuitee