White House Hotel

Hotels
6.8 (6202 reviews)
102 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Value for money
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
5.76
Cleanliness was mentioned negatively with comments about insufficient room cleaning.
Service
7.73
Service received mixed reviews; some found staff friendly, while others mentioned rudeness.
Location
8.77
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.22
Room quality received criticism for size and coldness issues.
Amenities
6.25
Amenities were described as basic, lacking several expected comforts.
Value for Money
7.21
Value for money was seen as reasonable due to the pricing, but could improve.
Food and Beverage
5.26
Food and beverage options were described as very lacking and disappointing.
Overall Experience
7.23
Overall experience was mixed, with pros and cons balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Charming Victorian Town House Setting

Nestled in the heart of stylish Paddington, White House Hotel offers a warm welcome with a 24-hour front desk and comfortable bedrooms. Each room features a private bathroom, tea/coffee facilities, TV, and telephone for your convenience. Start your day with a traditional continental breakfast in the spacious dining room or explore nearby international dining options. Just a short stroll from Paddington Rail Station, enjoy easy access to Heathrow Airport and explore the vibrant Oxford Street within minutes. Experience the perfect blend of comfort and convenience during your stay at White House Hotel.

To book your stay and experience Victorian elegance, contact us now!

Important information:

Please note: the front desk is in a different building than the accommodations.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SEZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 6202 reviews
Cleanliness: 5.76
Service: 7.73
Location: 8.77
Room Quality: 6.22
Amenities: 6.25
Value for Money: 7.21
Food and Beverage: 5.26
Overall Experience: 7.23
T
Trenino • family_with_children • it
6
Basic
Pros:

Posizione strategica per mezzi pubblici sul centro e i trasferimenti in aereoporto (il National express è a due passi vicino la stazione di Paddington ).

Cons:

Camera un pò angusta per 2 persone. Nessuna presa vicino il letto sicchè bisognava caricare il cell alla scrivania.
Pulizia della camera un pò superficiale con tazze e bollitore in camera sporchi e pieni di polvere e solo 2 asciugamani totali ma che venivano cambiati regolarmente ogni mattina. Colazione a buffet anche se l'avrei preferita piu ricca e più inglese. Reception e sala colazione in altro edificio separato e non comunicante con le camere. Sala colazione un pò malmessa (umidità ecc)

2026-03-22 • via Nuitee
O
Olga • extended_group • cz
7
Pros:

Snídaně decentní.

2026-03-21 • via Nuitee
P
Pat • solo_traveller • gb
10
Pros:

Ideal in every way.

Cons:

Nothing.

2026-03-20 • via Nuitee
B
Basim • solo_traveller • eg
5
2026-03-19 • via Nuitee
E
Elaine magna • family_with_children • br
8
Muito boa e vale demais o custo benefício
Pros:

A acomodação é MUITO bem localizada. Muito próxima a estação de Paddington, vários restaurantes, supermercado, farmácia e conveniência. O bairro é muito agradável.
As camas são confortáveis, as toalhas foram trocadas todos os dias e o quarto limpo.
Apesar de não ter ar condicionado, como fomos no inverno não teve diferença.
O funcionário da recepção muito solicito e simpático

Cons:

O hotel tem muitas escadas o que dificulta subir com malas e pode ser um empecilho pra quem tem dificuldade de locomoção.
No café da manhã pouquíssimas opções e as mesmas todos os dias. O café encerras às 9:15 e as 9h as funcionárias, que não são nem um pouco simpáticas, mas estão recolhendo os pratos

2026-03-19 • via Nuitee
L
Linda • extended_group • gb
1
The hygene level is concerning as beds are contaminated with parasites
Pros:

The bed had parasites that bit me on my face, lower leg and arm, the hotel staff did nothing after I informed them about it and they told me that it was my fault as the people who checked in before me and after me had not been bitten by parasites, however they clearly had another complaint before me as the accidentally told me about their previous cases on the email

Cons:

the hygene level is concerning because the bed had bugs which were biting me at night, when I woke up in the morning my face had been bitten by bed bugs so strongly do not recomend staying there if you do not want to be bitten by parasites

2026-03-19 • via Nuitee
A
Adrián • family_with_children • es
4
Decepción
Pros:

La zona en la que se encuentra el hotel es estupenda. Hay todo tipo de servicios a mano, así como transportes y tranquilidad.

Cons:

En nuestro caso, hay varias cosas que no nos gustaron sobre este hotel.
En primer lugar, la hora del check in es bastante tarde y no hay posibilidad de hacerla antes. Sí que nos hicieron el favor de guardar las maletas, pero las dejaron tiradas en medio del hall del hotel sin ningún tipo de seguridad.
Además, aunque la reserva estaba hecha al White House Hotel, nos derivaron a otro hotel (Seymour Hotel) que aunque estaba a la vuelta de la esquina, era diferente a lo que habíamos cogido.
La habitación no estaba muy limpia, la ropa de cama tenía manchas y las toallas no olían bien ni las cambiaron de un día para otro. Además, había una kettle y unos vasos para tomar té que estaban muy sucios.
El desayuno (que tampoco tenía muchas cosas) estaba incluido en el precio, pero una mañana bajamos a desayunar 20 minutos antes del cierre del desayuno (que dura solamente 1h y media) y ya no nos dejaron comer nada, solamente tomar un café y casi haciéndonos un favor.

2026-03-18 • via Nuitee
R
Roberta • couple • it
8
ottima posizione, camera dotata di tutti i comfort
Pros:

ottima posizione, la camera aveva dei letti comodissimi, e la doccia aveva un getto perfetto

Cons:

se proprio devo trovare un difetto, devo dire la colazione, speravo in una English breakfast, con uova ecc... ma purtroppo no, colazione con pane tostato , yogurt cereali e affettati

2026-03-18 • via Nuitee
M
Margherita • couple • it
5
Benino dai ripeto apprezzato la vicinanza a Paddington e i collegamenti vicini
Pros:

Molto centrale e collegata bene

Cons:

In quattro giorni mi hanno pulito la camera solo l’ultimo giorno

2026-03-18 • via Nuitee
J
Joseline • family_with_children • es
10
2026-03-18 • via Nuitee
B
Bea • family_with_children • es
7
Pros:

La ubicación

Cons:

El desayuno

2026-03-18 • via Nuitee
E
Elisabetta • family_with_children • it
9
Pros:

Hotel comodissimo alla metro Paddington a ridosso di Portobello e Notting Hill.. proprio difronte fermata autobus 23 che porta in zona Piccadilly circus ..qualsiasi servizio nelle vicinanze.. tutto perfetto a parte i vicini di stanza che per tutta la.notte hanno tenuto acceso il ventilatore che faceva tanto rumore nonostante avessimo chiesto di tenere spento ma questo non c'entra.con staffa hotel😬😬colazione basica ma soddisfacente

Cons:

Nulla

2026-03-18 • via Nuitee
A
Anne • family_with_children • au
8
Comfortable and location good
Pros:

Warm and quiet nice hot shower
Parking spot
Eating places around us
Close to padington station
Safe

Cons:

The stairs however my fault as i did not ask for grpund floor room

2026-03-17 • via Nuitee
D
Diego • family_with_children • ar
6
2026-03-17 • via Nuitee
A
Anne • family_with_children • au
8
Old but good location
Pros:

Warm showers safe room
Quiet
Cozy room

Cons:

Stairs
Would have liked a bit more breakfast variety

2026-03-17 • via Nuitee
S
Sara • family_with_children • it
8
2026-03-16 • via Nuitee
L
Liene • family_with_children • gb
7
Good Value Stay with Minor Improvements Needed
Pros:

Budget-friendly hotel in a convenient location, close to lots of takeaways and within walking distance of everything I needed. The room had useful amenities including a TV, fan, and a small kettle with teabags, instant coffee, sugar and milk. Cups and glasses were provided, and there were clean towels and plenty of toilet paper available.
I also requested an early check-in, which was kindly arranged and very much appreciated. I stayed in a room for 4 people and found it practical and comfortable for my stay.

Cons:

There was quite a thick layer of dust on the curtains. When I closed them before going to sleep, the dust went into the air. The bed didn’t have a duvet, only a sheet under the bed cover, so I had to turn the heating on, which made the air in the room very dry.
I also wish there were a few more options for breakfast. The orange juice was extremely watered down and tasted a bit like dishwater. The coffee was lovely and the granola was okay. However, for a budget-friendly hotel, I understand that some compromises are expected.

2026-03-15 • via Nuitee
M
Misael • family_with_children • es
7
Cons:

Mucho ruido por la noche. Un ruido estruendoso. De lavadora, secadora.... Toda la noche. Las 2 noches igual

2026-03-15 • via Nuitee
G
Gomes • family_with_children • br
9
2026-03-14 • via Nuitee
F
Francesca • extended_group • it
10
Breve soggiorno per concerto dei Franz Ferdinand 🧡
Pros:

Ad un passo dalla metro di Paddington.Dopo tanti viaggi a Londra questa zona rimane sempre la migliore scelta!Colazione buona con pane tostato ed opzione dolcì o salate tra cui scegliere.Camera silenziosa e cosa da non sottovalutare la nostra camera non aveva la moquette,mia figlia soffre di allergie e questo è stato un ottimo punto a favore!Personale gentile e disponibile.

2026-03-14 • via Nuitee