Cristal Palace Hotel

Hotels
8.9 (619 reviews)
Via Cima Tosa 104/A , Madonna di Campiglio , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff service
Spacious and comfortable rooms
Varied and abundant breakfast
Cons:
Cleanliness could improve
Some food quality concerns
Parking fees apply

Categories

Cleanliness
8.55
Cleanliness was highlighted as an area for improvement in several reviews.
Service
9.55
Staff were consistently praised for their friendliness and attentiveness.
Location
8.85
Location was generally well received, although some mentioned it being slightly out of the way.
Room Quality
9.25
Rooms were described as spacious and comfortable, contributing positively to the stay.
Amenities
9.05
Amenities such as the spa received positive feedback, though some issues were noted.
Value for Money
8.35
Some guests felt the pricing was high compared to what was offered, especially regarding room age.
Food and Beverage
8.65
Food quality was mixed, with breakfasts praised, but dinners were considered below expectations.
Overall Experience
8.95
Overall, guests had a satisfying experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:10

Property Description

Luxurious Accommodation and Wellness Facilities
Experience a stay at the Cristal Palace Hotel, where luxury meets comfort. Indulge in the Cristal Energy Spa, featuring a fitness center, indoor pool, and complimentary sauna access.

Gourmet Dining and Scenic Views
Savor exquisite local and international cuisine at the hotel's restaurant while enjoying breathtaking panoramic views of the mountains.

Convenience and Activities for All Seasons
From ski equipment storage to free shuttle services to the slopes, Hotel Cristal Palace ensures a seamless stay. Explore the Adamello-Brenta Park with free guided tours in the summer and unwind at the mini club.

Book now to elevate your vacation experience at Cristal Palace Hotel.

Important information:

Please note that the pool and wellness center are available from 09:00 until 20:00 upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 619 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.85
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.95
A
Alessio • extended_group • it
9
2026-02-11 • via Nuitee
P
Paul • solo_traveller • it
10
2026-01-31 • via Nuitee
S
Sharon • extended_group • au
10
Fantastic Fantastic staff who go over and above to make your stay enjoyable!
Pros:

Well appointed and spacious rooms with lovely views out over the slopes. Fantastic staff who go over and above to make your stay enjoyable! Great wellness facilities - perfect way to finish a hard days skiing! Highly recommend this awesome stay!

2026-01-30 • via Nuitee
E
Eliran • family_with_children • il
8
2026-01-29 • via Nuitee
M
Marco • family_with_children • it
9
Pros:

Personale cortese e molto disponibile, bell'ambientazione e ottimi servizi

Cons:

Le proposte culinarie per la cena erano poco "locali"

2026-01-28 • via Nuitee
A
Antonella • couple • it
10
Indimenticabile
Pros:

Buffet per colazione completa di dolce e salato. Personale cortese e disponibile senza essere invadente.

Cons:

Tutto perfetto

2026-01-19 • via Nuitee
M
Morelli • solo_traveller • it
8
2026-01-19 • via Nuitee
G
Graziano • couple • it
8
Rilassante e confortevole
Pros:

Colazione ottima ..posizione panorama bellissimo

Cons:

Cuscini troppo morbidi ...metterei dei kit usa e getta spazzolino dentifricio per chi come me lo ha dimenticato a casa...

2026-01-19 • via Nuitee
D
Daniela • family_with_children • it
5
2026-01-19 • via Nuitee
E
Erika • family_with_children • it
8
Soggiorno stupendo
Pros:

Spazi adeguati, tantissimi omaggi per la mia bimba e il mio cagnolino, colazione abbondante, piscina calda dove rilassarsi post trekking.

Cons:

Nulla

2026-01-19 • via Nuitee
J
Jens • extended_group • de
8
2026-01-19 • via Nuitee
I
Isabel • couple • it
9
Rilassante, fresco, bello.
Pros:

Siamo arrivati alle 11. Il check in sarebbe stato alle 15. Ci hanno chiamato alle 13 per darci la possibilità di entrare in stanza. Bellissimo hotel, era il nostro anniversario e ci hanno fatto trovare un regalo con biscotti e bottiglia di vino! Posizione ottima..pulito. Vista stupenda, camera piccola ma giustissima per passare quelle ore in hotel in relax. La vasca da bagno comodissima, mai trovata una vasca così bella e comoda. Non trovavamo il garage e ci hanno portato loro la macchina giù in garage parcheggiandola perfettamente, l’abbiamo trovata anche più pulita quindi penso abbiano pure pulito l’interno!

Cons:

L’unica cosa che non ci è piaciuta è stata l’organizzazione della SPA. La signora che lavora all’interno è simpaticissima e gentilissima è più il fatto di poter usare la spa solo un ora al giorno e stop. Abbiamo avuto la fortuna di avere la spa per noi per un ora intera, senza nessuno..però ecco, è un peccato avere una spa così bella e non poterla usare per più turni..io la terrei aperta fino le 23/24. Per fare turni con meno persone e di più. Una seconda cosa è stata la mattina a colazione, staff gentilissimo e preparatissimo ma il buffet è davanti la cucina e si ha un via vai di persone e camerieri che passano. Ma ripeto, tutte piccole cose..non c’è niente che non ci è piaciuto!

2026-01-19 • via Nuitee
D
Daniela • couple • it
7
Mi aspettavo di meglio
Pros:

Colazione ottima posizione buona

Cons:

La Spa da migliorare, qualita' prezzo non adeguate, un po di musica sottofondo sarebbe ottimo, ciabatte da sostituire molto negative

2026-01-19 • via Nuitee
E
Elisa • couple • it
8
2026-01-19 • via Nuitee
F
Francesco • family_with_children • it
9
Pros:

Atmosfera, staff, camera e spa

Cons:

Nulla

2026-01-19 • via Nuitee
A
Andrea • family_with_children • it
9
2026-01-19 • via Nuitee
A
Andrea • extended_group • it
10
Pros:

Tutto perfetto

2026-01-17 • via Nuitee
Z
Zbyněk • couple • cz
7
Pros:

Snídaně super. K tomu není v Itálii co dodat...

Cons:

Večeře v hotelu nestály za ty peníze.

2026-01-14 • via Nuitee
J
Jea -Francois • couple • ch
10
2026-01-09 • via Nuitee
A
Antonio • extended_group • it
10
2026-01-08 • via Nuitee