Royal Hotel

Hotels
Britannia Hotels
7.1 (7240 reviews)
St Nicholas St , Scarborough , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Kid meals
Paid WiFi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 7240 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
L
Leanne couple gb
10
Pros:

the room was very clean and the bed was really comfy. Plenty of useful things like iron kettle etc in the room and the WiFi was good.

Cons:

Its abit dated but other than that its cant find anything to complain about.

2026-02-14 via Nuitee
P
Paul couple gb
9
Royal Hotel Review
Pros:

It was a pleasant stay food was excellent only one problem which I have listed below

Cons:

The one with i didn't like is that there was some sort of commotion where there was shouting and banging in the early hours of the morning apart from that would highly recommend

2026-02-14 via Nuitee
W
Wootton couple gb
1
2026-02-14 via Nuitee
J
Jane family_with_children gb
10
Comfy
Pros:

Everything

Cons:

Nothing

2026-02-12 via Nuitee
D
Daniel couple gb
5
2026-02-12 via Nuitee
A
Alan solo_traveller gb
3
Pros:

Bed was comfy

Cons:

Room was full of moths the window had a towel wedged in it to stop the draft and rain coming in also with working late not finishing till 2.30 a.m on Thursday morning I was stood outside ringing the night bell to gain access to hotel for nearly a hour in the cold wind and rain. Till the night staff opened the door also tried ringing reception numerous times to get no answer.

2026-02-12 via Nuitee
H
heidi solo_traveller gb
4
2026-02-12 via Nuitee
L
Lynette couple gb
10
2026-02-11 via Nuitee
J
Jody couple gb
1
Probably better managed hotels in scarborough
Pros:

Location was ok and the staff very nice, and we had a few enjoyable hours in the spa.

Cons:

Booked Dinner bed and breakfast. When we checked in told thee kitchen had be closed for that morning for a few weeks to save money, and if we wanted Breakfast and dinner we had to walk to the sister hotel. We have seen horrific reviews of the sister hotel so got a refund for dinner and went else where. The breakfast was served 8-9 and was OK, but the food was cleared away at exactly 9am, no warning because the staff are having to work on restricted hours. The beds very comfy but the routing in the bathroom was incredibly black and mouldy and some massive cobwebs in the room broken lamp by the bed. If someone had taken the time to ring us before we arrived we would of postponed the trip until the kitchen was opened so we didnt have to go out on the night.

2026-02-10 via Nuitee
W
William couple gb
5
Pros:

Close to all the places we needed, nice and open room, tv was good. Shower was nice and hot No issues with that.

Cons:

Put 2 single beds together when ordered a double room. Blood stains on blankets in the cupboard and out of date milk.

2026-02-09 via Nuitee
D
Dave couple gb
6
2026-02-09 via Nuitee
R
Richard couple gb
10
spoilt by weather
Pros:

its character

Cons:

nothing

2026-02-09 via Nuitee
J
John couple gb
6
The essentials were good but let down by the general facilities.
Pros:

Impressive building , nice comfortable room.

Cons:

Some of it needed attention to maintenance particularly external windows. However, appreciate that it was a huge building in an exposed sea front location. I was meeting people there late afternoon for a business meeting but no refreshments available. Also the bar closed earlier than anticipated in the evening despite staff being around.

2026-02-08 via Nuitee
G
Galloway solo_traveller gb
7
2026-01-30 via Nuitee
J
Jonathan solo_traveller gb
8
Pros:

Booked single room but got upgraded to the good Churchillsuite Seaview double room. Good sunrise and unexpected. Felt homely.

Cons:

Restaurant closed

2026-01-30 via Nuitee
R
Rory solo_traveller gb
10
2026-01-30 via Nuitee
B
Brian solo_traveller us
8
2026-01-30 via Nuitee
C
Chrissy couple gb
10
Pros:

Beautiful building, fantastic value for money

2026-01-29 via Nuitee
A
Angie couple gb
8
2026-01-29 via Nuitee
J
Jones couple gb
4
Cons:

The room we checked into first was nice but there was no power and the manager couldn’t find the right keys to the cupboard to sort it out so we were moved to another room which wasn’t very clean and the bathroom was a bit smelly and there was a draft coming through the window frame but as we were there for only one night we didn’t complain … but don’t think we will stay again .

2026-01-28 via Nuitee