Royal Hotel

Hotels
•
Britannia Hotels
7.1 (7240 reviews)
St Nicholas St , Scarborough , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Kid meals
Paid WiFi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 7240 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
7
779be9aead90717d18aed56f09140b5c • solo_traveller • gb
9
2026-04-18 • via Nuitee
F
f71b60aa20437094821068d6b5d69556 • couple • gb
7
2026-04-18 • via Nuitee
• couple • gb
7
2026-04-18 • via Nuitee
A
a2c2f0b6572a70ead36cec40ca310364 • couple • gb
7
2026-04-18 • via Nuitee
D
da75be653ed77028740229724ef861e3 • solo_traveller • gb
5
Pros:

The location

Cons:

No evening entertainment

2026-04-18 • via Nuitee
8
8e637618ec907024fcaaaa756fef25b3 • solo_traveller • gb
7
Great location
Pros:

The great feel of the place.
The grand staircase was amazing
The royal suite is fantastic

Cons:

Only one lift working.
No proper parking

2026-04-18 • via Nuitee
B
bf6b92b5b55072ddcdac65094271ed49 • family_with_children • gb
7
It's been perfect for our short stay, I don't think I'd choose it for a longer holiday though.
Pros:

Very good location if you want to be close to the beach and don't mind the noise of the gulls. Room was spacious and relatively clean, any missing item refilled on request, staff friendly. Place has an old, glamorous feel to it.

Cons:

Building is a little old and things are outdated. The room felt slightly tilted and the view wasn't very pretty, probably if we chose a seaview room would have been different. Decor is old and furniture worn out.

2026-04-18 • via Nuitee
2
27f74a598f0a714462b52330b9321216 • extended_group • gb
8
Good value for money, excellent location definitely stay again
Pros:

Breakfast was excellent, good value for money and plenty of choice.

2026-04-17 • via Nuitee
8
8fbc78f4c974727bba22e5890f050954 • family_with_children • gb
7
2026-04-17 • via Nuitee
C
c3f7eaaddbe670f77de0c4dea3694b19 • family_with_children • gb
4
the only thing I liked was the close location to the beach and beautiful views
Pros:

Location

Cons:

I really didn't like the cleanliness of the hotel. There was mold in the toilets and mold in the shower. When it came to the room, our room wasn't clean yet. They cleaned it, we got a different one, the curtains were torn. It was dirty.

2026-04-16 • via Nuitee
B
bd73de53cb147059a25e2e523666cd0e • solo_traveller • gb
10
2026-04-16 • via Nuitee
F
f399a275d9e4721cb17edd790bb367f6 • solo_traveller • gb
7
2026-04-16 • via Nuitee
E
e02b1d0116e573dab2f5b6f7e035fd8e • solo_traveller • gb
10
2026-04-16 • via Nuitee
E
eacc78d22cdf700e1c8680dc885fa3e3 • solo_traveller • gb
9
Different
Pros:

The spa is great plus the bed was very clean and comfy.

Cons:

Slightly outdated but not a huge deal breaker

2026-04-16 • via Nuitee
5
5b16bcd7f07673b927027a9c400e5ac1 • couple • gb
10
I went for a short break I always stay at the royal due to it great location. I park across the road in 24 hour parking,
Pros:

Great location, friendly helpful staff. Great value for money , what’s not to like

Cons:

Nothing, it’s an old building with lovely architecture .

2026-04-16 • via Nuitee
5
55fa40dcadd9739f131642356271c143 • solo_traveller • gb
10
Pros:

Good service

Cons:

Nothing

2026-04-16 • via Nuitee
E
e6a5cae6fa7573c0d43ae3a4888ca39f • family_with_children • gb
10
2026-04-16 • via Nuitee
2
270084f66b4273fe2a7d284d3d7f1126 • solo_traveller • gb
2
2026-04-15 • via Nuitee
A
a0d9887e6a92715941b1093991e556d8 • solo_traveller • gb
8
Suitable
Pros:

We've been going to the Royal for years and find it adequate for our needs. This year though although the staff were good the amount of staff was insufficient to give a suitable service to the customers. The cleanliness of the bedrooms was not good. We could have written in the dust and dirt around the wardrobes and units. It will not stop us going but do feel if it gets worse we will consider finding somewhere else. It needs a good refurbish.

Cons:

Other than the dirty carpets and dust it was ok. Very beautifully Victorian.

2026-04-15 • via Nuitee
C
c6c1ce69f970711bab95ce83c75dcbd6 • solo_traveller • gb
7
2026-04-15 • via Nuitee