Royal Hotel

Hotels
•
Britannia Hotels
7.1 (8053 reviews)
St Nicholas St , Scarborough , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 8053 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
H
Hopps • solo_traveller • gb
10
2026-07-18 • via Nuitee
A
Allan • couple • gb
8
Perfect for what we required
Pros:

Convenient and nice

Cons:

Nothing

2026-07-18 • via Nuitee
D
Darren • solo_traveller • gb
1
2026-07-18 • via Nuitee
P
paul • solo_traveller • gb
7
Pros:

Breakfast and pool area

Cons:

Steep price of pool area £8 pounds a bit steep
Bathroom shower area in a terrible state full of black mould rather dissapointed

2026-07-18 • via Nuitee
L
lisa • couple • gb
7
2026-07-18 • via Nuitee
V
vincent • solo_traveller • gb
7
2026-07-18 • via Nuitee
C
Colin • couple • gb
9
Enjoyable and relaxing
2026-07-18 • via Nuitee
J
Jeffrey • solo_traveller • gb
5
2026-07-18 • via Nuitee
W
Weldrick • family_with_children • gb
8
We stayed at the Royal in May so this was a return visit. Position of hotel is superb.
Pros:

Twin bed room was clean but the beds not very comfy, bathroom clean but bad layout, nowhere to stand toiletries near hand basin had to keep everything at end of bath, hand towel rail not within reach of sink and toilet roll holder unreachable when sitting on toilet…… dining room food was very good

Cons:

Hard bed, would improve with memory foam mattress.
Reconfiguration of bathroom to make it user friendly,

2026-07-17 • via Nuitee
K
Kerry • solo_traveller • gb
8
2026-07-17 • via Nuitee
A
andrew • solo_traveller • gb
9
Pros:

Staff and room were brilliant.

Cons:

Nothing to report, all good.

2026-07-17 • via Nuitee
B
Bullion • solo_traveller • gb
7
Pros:

The terrace but could have been cleaner shower

Cons:

Mattress was thin rock hard really old

2026-07-17 • via Nuitee
C
Cousins • solo_traveller • gb
10
2026-07-17 • via Nuitee
A
Anne • solo_traveller • gb
3
Never again
Pros:

Not a lot

Cons:

The room was not clean to a decent standard. Everything in the room is dated including the bed. The location is the only real positive thing I can say.

2026-07-17 • via Nuitee
2
2013Hetherington • solo_traveller • gb
5
Needs to have staff training or a supervisor on hand our room was very dirty and the quilt inside
Pros:

Entrance and bar lounge were lovely bedroom was un cleaned store cupboard on 3rd floor was disgusting and door was allways open

Cons:

As above and only 2 towels in room asked for them to be replaced and two of each still waiting no staff in bargains 19 mins for a drink

2026-07-17 • via Nuitee
A
Anna • solo_traveller • gb
8
2026-07-17 • via Nuitee
B
Barry • extended_group • gb
9
Had a really great stay definitely coming back again
Pros:

Very clean friendly staff close to everything

Cons:

Liked everything

2026-07-16 • via Nuitee
R
Raye James • solo_traveller • gb
10
2026-07-16 • via Nuitee
E
Evie • solo_traveller • gb
10
Pros:

The staff was lovely and let us check in early with no issues the vue from the room was amazing and very big room.

We was told on arravel we had a little suprise and a suprise it was been upgraded in room. For years ive always wanted to stay hear but its always been booked up to finaly come and for them to do this was so lovely and defntly made it worth the wait. We defntly be staying hear every time in the future.

Unforchantly we didnt get breackfast hear but defntly will next time but after a wonder round and seeing the bar rooms and looking at the menu it defnly looks worth the money.

Cons:

The one downside I can only say the mens toilet downstairs across from the entrance to the pool smell revolting and you can smell it from opening the door at the top of the stairs.

The room we had was a little dull and dusty but for a old hotel and design its exspected. I just feel if the paint in the room was a few shades lighter it would transorm the room and make it feel a lot more moden.

2026-07-16 • via Nuitee
S
Sherrie • family_with_children • gb
2
First impressions on the hotel were great, unfortunately that’s where it ends.
Pros:

Location was great

Cons:

The room was filthy, rubbish under the beds, dead flies and bits of food on the carpets.
Black mould and dead spiders in the bathroom.
Toilet seat was broken.

2026-07-16 • via Nuitee