Royal Hotel

Hotels
Britannia Hotels
7.1 (7240 reviews)
St Nicholas St , Scarborough , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Kid meals
Paid WiFi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 7240 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
S
Stephen couple gb
10
2026-03-28 via Nuitee
D
David couple gb
5
Pros:

The swimming pool the room

Cons:

The food it was dreadful not cooked properly
No taste

2026-03-28 via Nuitee
S
Suzanne couple gb
8
2026-03-28 via Nuitee
S
STEVE couple gb
10
2026-03-27 via Nuitee
K
Karen solo_traveller gb
8
2026-03-27 via Nuitee
D
Duncan solo_traveller gb
10
2026-03-27 via Nuitee
S
Sigita couple gb
7
2026-03-27 via Nuitee
J
J solo_traveller gb
7
Pros:

Close to the centre and rail down to coast.

Cons:

Hotel could do with better internal signage! Kept getting lost.

2026-03-27 via Nuitee
S
Simon couple gb
10
Spacious room
Pros:

Our room was lovely, clean and very spacious and warm. The bed was a super king size that didn't take up the whole room

Cons:

The lighting in the room was very poor it needed a bigger bulb in the main light. And the curtains were coming down

2026-03-27 via Nuitee
N
Nils couple no
5
2026-03-27 via Nuitee
T
Tom extended_group gb
10
2026-03-26 via Nuitee
B
Bamford solo_traveller gb
10
Pros:

Lovely hotel very grand staircase, lovely sized rooms and very clean
Very polite staff and very welcoming

Cons:

Nothing it was lovely

2026-03-26 via Nuitee
W
william couple gb
4
3 stay here , probably won’t bother again
Pros:

Friendly staff and offered a full refund on the room

Cons:

First room we were given had not been cleaned , the 2nd room had such a slant on the floor that the bed and wardrobe had to be packed up by 2inches or more. The room was very tired but cleanish.

2026-03-26 via Nuitee
H
hanson couple gb
8
Pros:

Rooms need some update

2026-03-25 via Nuitee
K
Krissy couple gb
9
2026-03-24 via Nuitee
B
Blackburn couple gb
10
2026-03-24 via Nuitee
G
Gale couple gb
10
Pros:

Very friendly, helpful staff.

2026-03-23 via Nuitee
W
Wayne couple gb
6
Pros:

Location

2026-03-23 via Nuitee
R
Rodley couple gb
7
2026-03-23 via Nuitee
L
Linda couple gb
8
2026-03-22 via Nuitee