Grander Inn & Suites by IHG

Hotels
7.9 (185 reviews)
3913 Frankston Highway , Tyler , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/convenient location (near Tyler airport)
Comfortable bed
Clean, pleasant pool
Cons:
Room housekeeping problems (rooms not cleaned)
AC leak / room maintenance issues
Bathroom cleanliness concerns
Perceived poor value for the price

Categories

Cleanliness
5.5
Multiple reports of rooms not being cleaned and an AC leak in one room — overall cleanliness is below average.
Service
9.2
Staff repeatedly described as nice, friendly and helpful (gave local dining tips); service is a strong positive.
Location
9
Several guests praised the location (convenient for Tyler airport and generally well-situated).
Room Quality
8.3
Comfortable beds noted, but some rooms had maintenance/cleanliness issues (AC leak, uncleaned room) affecting quality.
Amenities
8.8
Pool described as nice and clean; amenities are a clear positive for guests who mentioned them.
Value for Money
6
At least one guest explicitly stated dissatisfaction with value for the price, indicating perceived poor value.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
8.5
Mixed but generally positive overall — multiple guests would stay again and reported good experiences despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location and Amenities

The Baymont Inn & Suites-Tyler is ideally situated just 4 miles from Tyler town centre, offering easy access to shopping, dining, and entertainment options. Guests can enjoy the convenience of free Wi-Fi and pet-friendly rooms for an additional fee.

Comfortable Rooms and Recreational Facilities

Each room at the hotel features cable TV, air conditioning, cozy brown bedding, and elegant dark wood furnishings. Guests can unwind by taking a dip in the outdoor pool or staying active at the fitness centre.

Nearby Attractions and Points of Interest

Located close to Butler College, Rose Stadium, Lindsey Park, and Faulkner Park, the hotel provides easy access to various local attractions. For golf enthusiasts, the Cascades Golf Course is just a short 10-minute drive away. Don't miss the chance to explore the University of Texas at Tyler, located only 6.5 miles from the hotel.

Book your stay at the Baymont Inn & Suites-Tyler today for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pets are welcomed with an extra fee, check with the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Guest Reviews

7.9
Based on 185 reviews
Cleanliness: 5.5
Service: 9.2
Location: 9
Room Quality: 8.3
Amenities: 8.8
Value for Money: 6
Food and Beverage: 7.9
Overall Experience: 8.5
M
MarQuita • couple • us
4
Dissatisfied & disappointed for the price
Pros:

The staff was nice.

Cons:

1st room AC leaking & they didn’t clean the second room they moved me too.

2026-10-19 • via Nuitee
J
Jessica • solo_traveller • us
7
Gave me semi motel 8 upgraded
Pros:

Location

Cons:

Bathroom could have been cleaned better

2026-10-18 • via Nuitee
T
Theresa • solo_traveller • us
10
I would stay at this facility again during my travels
Pros:

The bed was very comfortable. The pool was nice and clean. All the staff were friendly and helpful and even gave me tips on where to eat.

2026-09-16 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-08-23 • via Nuitee
J
Judith • solo_traveller • us
10
Great stay. My 2nd time staying there.
Pros:

Perfect location for early morning flight out of Tyler airport.

Cons:

Nothing

2026-07-18 • via Nuitee
J
Jacinda • couple • us
5
Pros:

Bed was comfortable and room seemed clean.

Cons:

Breakfast was mediocre with limited options and "hot" items not even really warm.

2026-01-20 • via Nuitee
J
Jones • couple • us
6
Cons:

It’s still working on the hotel

2026-01-17 • via Nuitee
J
Jesse • couple • us
9
Nice hotel with very friendly staff.
Pros:

I like the beds they were really comfortable, and the hotel was conveniently located near everything we were there to do. The floor was quiet but unorganized due to renovations.

Cons:

I didn't like that there was hair left behind after cleaning and some of the fixtures in the room were damaged and had cigarette burns.

2026-01-03 • via Nuitee
S
Shay • couple • us
4
The staff were friendly but the stay was not at all worth the price that I paid! I’m also not happy that on top of spend
Pros:

Nothing.

Cons:

They were doing a renovation so the whole hotel looked like a construction zone which I was not aware of when booking. The room smelled HEAVILY of paint fumes. Random hairs on the bed and toilet along with mysterious stains on the sheets. The water in the shower wasn’t even hot, it was room temp at best. Overall very unsatisfied.

2025-12-18 • via Nuitee
R
Resauche • couple • us
7
Glad it was just for 1 night!
Pros:

The bed was very comfortable, the was perfect , and the price was great.

Cons:

The bathroom grout was molded and complimentary breakfast horrible!

2025-12-03 • via Nuitee
S
Sharon • couple • us
10
2025-10-28 • via Nuitee
K
Katie
10
Pros:

Staff was great, room was clean, but they are remodeling so things arent what they could be.

2025-10-06 • via Nuitee
A
Amanda • couple • au
2
Filthy and over priced
Pros:

The young lady at front desk on arrival was very nice, although it took her a phone call and several minutes to locate our booking through 3rd party.

Cons:

Hotel did not mention that it was under major construction, was absolutely filthy, there was building debris in hallway blocking elevator, room stank and was so overpriced. Breakfast was inedible, I'm also pretty sure other than the workers who were clearly staying at the hotel we were the only guests.

2025-09-28 • via Nuitee
J
Javier • family_with_children • cr
5
Estuvo bien, pero podría haber estado mejor.
Pros:

El desayuno demasiado básico.

Cons:

La habitación no fue limpiada.

2025-08-26 • via Nuitee
R
Richard • couple • us
7
Nice facility, great staff.
Pros:

Great staff. We had lots of space in our room. Nice desk/work area.

Cons:

The breakfast was mid level, not a lot of options. Neighbors were very loud for most the night. Note, music and talking were easily heard in our room.

2025-08-25 • via Nuitee
P
Peggy
10
Pros:

The girl at the front desk was awesome! Very helpful and polite!

2025-08-16 • via Nuitee
P
perry
8
Pros:

All good!

2025-08-09 • via Nuitee
A
Amber • family_with_children • us
10
2025-08-07 • via Nuitee
K
Kevin • family_with_children • us
10
Convenient and comfortable
Pros:

Location and staff

Cons:

Didn’t have regular coffee in the morning but that was ok.

2025-08-04 • via Nuitee
R
Randall • couple • us
9
Excellent place to stay for the price!
Pros:

The beds were very comfortable in the air conditioner was nice and cold to help us sleep better.

Cons:

Maybe the bathroom needs more attention but it wasn’t bad. The complementary breakfast should be simplified. The coffee however was really bad because it comes out of a quick machine. Really good coffee can actually be a game changer. It’s like when I stay at Doubletree hotels, I know I’m going to get a really good cookie upon check-in.

2025-08-04 • via Nuitee