Grander Inn & Suites by IHG

Hotels
Baymont Inn & Suites
8.1 (295 reviews)
3913 Frankston Highway , Tyler , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Poor breakfast options

Categories

Cleanliness
7.24
Multiple mentions of unclean rooms and leftover hair indicate significant issues with cleanliness.
Service
9.71
Staff received commendation for their friendliness and helpfulness across various reviews.
Location
9.25
Convenient location mentioned positively, especially regarding accessibility to nearby attractions.
Room Quality
8.2
Comfortable beds but there were various complaints about damages and details in the rooms.
Amenities
7.73
Ample space in rooms but breakfast options were often criticized as basic and unsatisfactory.
Value for Money
7.69
Concerns regarding pricing in light of the stated conditions indicate value perception issues.
Food and Beverage
6.74
Complaints about breakfast quality and coffee service suggest dissatisfaction with food offerings.
Overall Experience
8.21
Mixed feelings overall, with significant praise for service balanced by complaints about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:58

Property Description

Convenient Location and Amenities

The Baymont Inn & Suites-Tyler is ideally situated just 4 miles from Tyler town centre, offering easy access to shopping, dining, and entertainment options. Guests can enjoy the convenience of free Wi-Fi and pet-friendly rooms for an additional fee.

Comfortable Rooms and Recreational Facilities

Each room at the hotel features cable TV, air conditioning, cozy brown bedding, and elegant dark wood furnishings. Guests can unwind by taking a dip in the outdoor pool or staying active at the fitness centre.

Nearby Attractions and Points of Interest

Located close to Butler College, Rose Stadium, Lindsey Park, and Faulkner Park, the hotel provides easy access to various local attractions. For golf enthusiasts, the Cascades Golf Course is just a short 10-minute drive away. Don't miss the chance to explore the University of Texas at Tyler, located only 6.5 miles from the hotel.

Book your stay at the Baymont Inn & Suites-Tyler today for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pets are welcomed with an extra fee, check with the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 295 reviews
Cleanliness: 7.24
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.21
J
Jacinda couple us
5
Pros:

Bed was comfortable and room seemed clean.

Cons:

Breakfast was mediocre with limited options and "hot" items not even really warm.

2026-01-20 via Nuitee
J
Jones couple us
6
Cons:

It’s still working on the hotel

2026-01-17 via Nuitee
J
Jesse couple us
9
Nice hotel with very friendly staff.
Pros:

I like the beds they were really comfortable, and the hotel was conveniently located near everything we were there to do. The floor was quiet but unorganized due to renovations.

Cons:

I didn't like that there was hair left behind after cleaning and some of the fixtures in the room were damaged and had cigarette burns.

2026-01-03 via Nuitee
S
Shay couple us
4
The staff were friendly but the stay was not at all worth the price that I paid! I’m also not happy that on top of spend
Pros:

Nothing.

Cons:

They were doing a renovation so the whole hotel looked like a construction zone which I was not aware of when booking. The room smelled HEAVILY of paint fumes. Random hairs on the bed and toilet along with mysterious stains on the sheets. The water in the shower wasn’t even hot, it was room temp at best. Overall very unsatisfied.

2025-12-18 via Nuitee
R
Resauche couple us
7
Glad it was just for 1 night!
Pros:

The bed was very comfortable, the was perfect , and the price was great.

Cons:

The bathroom grout was molded and complimentary breakfast horrible!

2025-12-03 via Nuitee
S
Sharon couple us
10
2025-10-28 via Nuitee
K
Katie
10
Pros:

Staff was great, room was clean, but they are remodeling so things arent what they could be.

2025-10-06 via Nuitee
A
Amanda couple au
2
Filthy and over priced
Pros:

The young lady at front desk on arrival was very nice, although it took her a phone call and several minutes to locate our booking through 3rd party.

Cons:

Hotel did not mention that it was under major construction, was absolutely filthy, there was building debris in hallway blocking elevator, room stank and was so overpriced. Breakfast was inedible, I'm also pretty sure other than the workers who were clearly staying at the hotel we were the only guests.

2025-09-28 via Nuitee
J
Javier family_with_children cr
5
Estuvo bien, pero podría haber estado mejor.
Pros:

El desayuno demasiado básico.

Cons:

La habitación no fue limpiada.

2025-08-26 via Nuitee
R
Richard couple us
7
Nice facility, great staff.
Pros:

Great staff. We had lots of space in our room. Nice desk/work area.

Cons:

The breakfast was mid level, not a lot of options. Neighbors were very loud for most the night. Note, music and talking were easily heard in our room.

2025-08-25 via Nuitee
P
Peggy
10
Pros:

The girl at the front desk was awesome! Very helpful and polite!

2025-08-16 via Nuitee
P
perry
8
Pros:

All good!

2025-08-09 via Nuitee
A
Amber family_with_children us
10
2025-08-07 via Nuitee
K
Kevin family_with_children us
10
Convenient and comfortable
Pros:

Location and staff

Cons:

Didn’t have regular coffee in the morning but that was ok.

2025-08-04 via Nuitee
R
Randall couple us
9
Excellent place to stay for the price!
Pros:

The beds were very comfortable in the air conditioner was nice and cold to help us sleep better.

Cons:

Maybe the bathroom needs more attention but it wasn’t bad. The complementary breakfast should be simplified. The coffee however was really bad because it comes out of a quick machine. Really good coffee can actually be a game changer. It’s like when I stay at Doubletree hotels, I know I’m going to get a really good cookie upon check-in.

2025-08-04 via Nuitee
C
Carolyn partner
10
Pros:

Great location and close to shopping and restaurants. The staff were very nice and helpful. I was disappointed with the breakfast selections. It was very basic. Other than that I was very satisfied. And the beds were so comfortable.

2025-08-02 via Nuitee
T
Tim solo_traveller us
10
2025-08-02 via Nuitee
B
Bardis partner
6
Pros:

I already did

2025-07-31 via Nuitee
S
Sharla
10
Pros:

Everyone was so nice and did a awesome job

2025-07-25 via Nuitee
S
Sharon couple us
7
Pros:

It was clean and well maintained.

Cons:

Our room was right beside the elevator, and we could hear it easily.

2025-07-21 via Nuitee