Holiday Inn Express Hotel Twin Falls by IHG

Hotels
Holiday Inn Express
8.2 (651 reviews)
1554 Filmore Street , Twin Falls , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good service
Cons:
Maintenance issues
Pool and hot tub not functioning
Breakfast quality

Categories

Cleanliness
7.59
Some reports of hair in the bathroom and maintenance issues.
Service
9.06
Staff were friendly, helpful, and super fast at check-in/out.
Location
8.6
Convenient west-side location with nearby dining options.
Room Quality
8.05
Rooms were generally clean and comfortable, but mentioned maintenance issues.
Amenities
8.08
Facilities were nice, but pool and hot tub had issues.
Value for Money
8.04
Overall value was consistent with expectations for the hotel tier.
Food and Beverage
7.59
Breakfast options were limited and had issues with temperature and availability.
Overall Experience
8.56
Positive stay with minor issues, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Indulge in Modern Comforts

Relaxation at Your Fingertips

Convenient Amenities for All Your Needs

Experience comfort and convenience at its best at Holiday Inn Express Hotel Twin Falls. With modern guest rooms, an indoor saline pool, and a complimentary breakfast, your stay is bound to be memorable. Stay connected with free Wi-Fi and enjoy the convenience of in-room amenities like a microwave and refrigerator.

Unwind in the hot tub, take a dip in the pool, or explore nearby attractions like the College of Southern Idaho and the stunning Shoshone Falls. Whether you're here for business or leisure, our 24-hour front desk and business center are here to cater to all your needs.

Book now and make your Twin Falls getaway unforgettable.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TWF

Location

Guest Reviews

8.2
Based on 651 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
R
Roam64438350852 Couples
4
Worst breakfast i e encountered in the area.
Pros:

The room was nice and clean..but very disappointed in breakfast selection and times 6 to 9..usually about time getting up breakfast is done. And quickly shuts down at 9.. and selection is minimal, dried out, and not great..

2026-08-02 via Tripadvisor
J
Jesse couple us
9
2026-07-23 via Nuitee
M
Mark couple us
9
Great stay. Great location.
Pros:

Great location to restaurants at snake river canyon and iconic bridge.

Cons:

Breakfast was disappointing

2026-07-19 via Nuitee
A
Amelia Lake solo_traveller us
8
Pros:

Cash, staff at the registration when i checked in, is the reason am giving 8. Otherwise, my score would have been lower. I reserved 2 rooms and were assigned rooms that were far apart from each other and at separate floors. Upon request, he re-arranged the room assignments so that i can get adjacent rooms.

Cons:

That i had to request adjacent rooms. At other hotels, they automatically just give me adjacent rooms when i reserve more than 1. It seems safe to assume that person reserving more than 1 room would want rooms that are close to each other. Should not need to be requested..... also, The scrambled eggs at breakfast was too watered down.

2026-07-14 via Nuitee
Y
Y3372FSfabiang Solo travel
2
No communication/Poor customer service
Pros:

Was suppose get a first floor room. Upon arrival discovered that my room was switched from 1st floor to 2nd floor. I had requested to be put on the 1st floor... The front desk person (Cash) had stated that all the 1st floors were taken. Informed was disappointed as I have a lot of items I needed to unload and take to my room and load when I checkout... They not only put me on a 2nd floor they also put me in a room all the to the back of the floor. This was even more disappointing... I told the front desk that they should have called me before just changing my room... I will never come back to here and will not recommend anyone else for lack of communication and less than remarkable customer service.

2026-07-11 via Tripadvisor
P
Philip couple us
9
2026-07-11 via Nuitee
J
Jeffrey couple us
9
2026-07-05 via Nuitee
A
Ami solo_traveller us
9
2026-07-04 via Nuitee
A
Andrea solo_traveller us
9
2026-07-01 via Nuitee
P
Pamela couple us
6
It was fine. I would probably not stay again.
Pros:

It was a convenient location

Cons:

The floor around the bed was dirty- there was a soda cap bottle on floor and it looked like it hasn’t been vacuumed.

2026-06-22 via Nuitee
C
Craig couple us
9
2026-06-19 via Nuitee
M
Michele solo_traveller us
10
Pros:

Staff was friendly, room was clean, beds were comfortable. Nice pool.

2026-06-17 via Nuitee
L
Lisa couple us
8
Friendly staff and clean
Pros:

Clean. Breakfast was better than most hotels.

2026-06-11 via Nuitee
T
Tiffany family_with_children us
8
2026-06-06 via Nuitee
J
Julia couple mx
9
Good hotel; just request a room away from the tractor trailers.
Pros:

Clean and comfortable room.

Cons:

Tractor trailers moving outside at the wee hours of the morning.

2026-06-05 via Nuitee
A
Andrea couple us
8
Purposefully short and acceptable.
Pros:

Didn't partake in breakfast. Location convenient.

Cons:

Access to wifi was cumbersome.

2026-05-28 via Nuitee
S
Sam family_with_children ca
9
2026-05-25 via Nuitee
S
Shamen couple us
8
2026-05-18 via Nuitee
G
gabrieltT4564SK Family
10
Great family stay
Pros:

We stayed for a while due to issues with our housing, and it was great! All of the staff were amazing. The pool and gym were nice and clean. My experience made me a fan of the brand!

2026-05-16 via Tripadvisor
P
Patrick couple us
7
Pros:

Large pillows!

Cons:

Squeaky floors… must be tough on those on the floor below.

2026-05-01 via Nuitee