Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG

Hotels
•
Holiday Inn Express
8 (757 reviews)
200 South Mannheim Road , Hillside , us
+1 708-544-2700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness noted positively in some rooms
Cons:
Issues with cleanliness
Lack of night staff
Food quality concerns

Categories

Cleanliness
7.21
Rooms had rust and bugs. Some complaints about cleanliness.
Service
8.68
Some staff were friendly and helpful, but night service was lacking.
Location
8.72
Excellent location with good surrounding facilities.
Room Quality
7.67
Inconsistent room quality noted; some rooms clean while others had issues.
Amenities
7.7
Basic amenities available, but some issues like gym equipment failure.
Value for Money
8.66
Affordable pricing for the location and service quality.
Food and Beverage
7.21
Breakfast options were okay but could use more variety.
Overall Experience
8.18
Mixed experiences with both good and bad sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Convenient Location near O'Hare Airport and City Centre

The Chicago Airport West-O'Hare Holiday Inn Express offers a prime location on I-290, close to O'Hare airport and a short drive from downtown Chicago. Nearby attractions like Brookfield Zoo and Oak Brook Mall are easily accessible, making it a perfect base for exploring the area.

Modern Amenities for a Comfortable Stay

Enjoy a comfortable stay at the Holiday Inn Express Chicago Airport West-O'Hare with in-room flat-screen TVs and complimentary wireless internet access. Whether you're here for business or leisure, our hotel provides all the essential amenities to make your stay enjoyable.

Fitness Center and Indoor Pool for Relaxation

Stay active during your stay by visiting our modern fitness center or unwind with a refreshing swim in the indoor pool. Take advantage of our on-site facilities to stay fit and rejuvenated throughout your visit.

Book your stay at the Holiday Inn Express Chicago Airport West-O'Hare for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 757 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.18
J
Jeffery • couple • us
1
Never ever again
Pros:

Cheaper price to book a room on Booking.com that the actual property offered

Cons:

Ice machine broken, hallways smelled like sewer, no coffee Kpods in our room for the Keurig, bathtub was dirty, Samsung TV was a joke.

2026-08-22 • via Nuitee
G
Gayle • solo_traveller • us
10
2026-08-20 • via Nuitee
J
Juan • family_with_children • us
10
2026-08-17 • via Nuitee
D
Danielle • solo_traveller • us
6
Pros:

Breakfast was decent. Free coffee all day. Pool was ok.

Cons:

Elevator was very questionable! Needs some service. Night time brought groups of people lingering out front.

2026-08-15 • via Nuitee
E
Elie • solo_traveller • us
8
2026-08-13 • via Nuitee
M
Mendoza • family_with_children • mx
10
Visit from México to Chicago
Pros:

Buena ubicación, accesible

Cons:

Podría haber más variedad en el desayuno

2026-08-12 • via Nuitee
G
Garrett • family_with_children • us
7
Pros:

The staff was so amazing very friendly

2026-08-10 • via Nuitee
C
Chytearria • extended_group • us
5
It was okay
Pros:

The location was good. The room was clean.

Cons:

I didn’t like how the microwave and ice machine wasn’t working. Also, my room wasn’t stocked completely. I had to ask for more towels and soap.

2026-08-10 • via Nuitee
A
Anita • family_with_children • us
7
Clean, affordable room for chicago area. Polite staff
Pros:

Breakfast was good. Hotel was clean. Within walking distance of shopping center, restaraunts, etc.

Cons:

Bathtub did not drain well. A bit noisy. We were close to lobby, breakfast area.

2026-08-07 • via Nuitee
J
Jordan • couple • us
7
Great
Pros:

Very clean

Cons:

could use a few more options for breakfast

2026-08-07 • via Nuitee
K
Kimberly • solo_traveller • us
7
2026-08-05 • via Nuitee
Y
Yolanda • couple • us
6
I made the best of it
Pros:

It was a place to stay

Cons:

When I arrived the bathroom was not clean I stayed seven days they finally made my bed on the six day and towels

2026-08-04 • via Nuitee
A
Ann • extended_group • us
3
Costly
Cons:

Bare bones Very expensive

2026-08-02 • via Nuitee
M
mark • solo_traveller • us
10
2026-07-23 • via Nuitee
T
Tony • couple • us
8
2026-07-20 • via Nuitee
M
Monica • solo_traveller • us
10
We recommend staying here. This is where we always stay when we come to Chicago.
Pros:

The rooms are always very clean and the bed is very comfortable every time we stay here.

Cons:

Nothing to not like!

2026-07-19 • via Nuitee
E
Edith • solo_traveller • us
10
2026-07-19 • via Nuitee
B
Barbara • solo_traveller • us
9
Our stay was comfortable, with the location ideal for our needs.
Pros:

Location and cleanliness

Cons:

Pricing seemed high

2026-07-17 • via Nuitee
N
Nicole • solo_traveller • us
7
Cons:

The young lady that was working the day of check in appeared to have an attitude as if not wanting to be at work. The other service workers were very friendly and nice.

2026-07-16 • via Nuitee
N
Nikki • solo_traveller • us
8
Pros:

Location and the AC

Cons:

Room keys kept not working. Breakfast sucked. One elevator was broken. Staff wasn't the greatest.

2026-07-14 • via Nuitee