Hotel Il Piccolo Giardino

Great location, clean and comfortable bed. Staff were amazing and super friendly. Breakfast was great with different options.
Easy walk to shops and restaurants.
Will definitely stay there again

The bathrooms need a redo.

The photos provided as advertising are misleading. The hotel needs work. Vincenzo is the only good thing at this place.

Amazing

Well located hotel. Clean, comfortable and wonderful staff.
The breakfast was also lovely, especially eating on the patio outside.
We used their Beach Club for the day which was great value at €20 per person and included sunbed, umbrella, transfers to/from and a welcome proscecco.

The property was very well located and you could pop right out onto the main shopping street. The staff was also very friendly and helpful. However this hotel is in need of some maintenance. The bathrooms smelled of mold. The room was also not the cleanest. There was also trim ripped off around our door. Parking is also super inconvenient. However, I think that is the case for most hotels in the area. The free breakfast was also not very good.

The staff were excellent, location great and the pool was a fantastic bonus

Reception staff went out of their way to make sure we had everything we needed (e.g., extra pillow, recommended excursions). Location just off Corso Umberto was convenient to sights, dining, shopping. Varied breakfast buffet including hot and cold foods

Amazing location, but that’s about it. The view from the pool was amazing, however it was very dirty and run down. Staff wasn’t warm or friendly.

We thought the overall stay was okay. We had two major issues including our safe that was not working that we reported the first day and nothing was resolved. The second issue being our AC was making all kinds of loud noises whether it was on or off. When we reported this to the maintenance staff, nothing was made of it. Made the nights at times unbearable. Would still recommend the stay, but our experience was poor at times.

The hotel is very well located close to the main walking street and really right in the heart of the action. The pool is a but smaller than we thought but really nice! The A/C could work a bit better but after reset was OK and we slept much better the second night

This hotel was comfortable, clean, and in a perfect location. The staff at the front desk were wonderful and very helpful. Our son got sick while we were there and they were extremely kind and helped us line up a doctor’s visit. Would definitely stay here again if we return to Taormina.

Great location for all the shops, restaurants and sights of Taormina. For such a central location hotel was quiet and having a pool was lovely to cool off and relax after days out.
Staff were all very friendly and helpful.
Q

We stayed in a family room. It was clean and beds were comfortable. Good air conditioning. However, there wasn't enough storage for clothes, so we lived out of our suitcases. Bathroom was dated with shower over bath, poor water pressure and temperature kept changing by itself.
Breakfast was buffet and great variety and plentiful.
Location great, close to the cable car and just off the Corsa Umberto for great choice of restaurants and shops.
Staff is what makes this place, they were amazing, full of knowledge and so helpful.

Horrible! Booked 4 rooms for 3 nights in heart of summer and they had no air conditioning in rooms from 8am to 10pm. And they lie and mislead public by conning them into believing that their system was “down”. Bathrooms were dirty with mold and paint/tile chipped. Drains clogged so showers flooded rooms. Toilet flushers popping off walls. They advertise smart TV’s but connection was so weak that not even basic cable available. It’s in a great location, had a pretty pool deck, and decent breakfast but that’s about it! Whole place was one giant false advertisement

Great location in center of town

Upon checking into the room, I was immediately struck by the poor state of the accommodation. The room contained visible mould — both in the main area and bathroom — along with cracked and damaged bathroom tiles. These conditions are entirely unacceptable and far from the standard that was marketed and paid for.

Despite this, I attempted to make the most of my stay and assumed this may have been an isolated case. I then visited the hotel pool, only to find it in an appalling and unusable condition. The pool contained deep-rooted algae, raising serious concerns about the hygiene and safety standards upheld by your property. When I brought this to the attention of your staff, I was informed that maintenance might attend to it the following day — further confirming that no adequate routine maintenance is being conducted. (No maintenance ever came) This is not only disappointing, but entirely unacceptable, especially considering access to a functioning pool was a key factor in choosing this hotel.

Additionally, the room provided did not include the balcony that was clearly listed and paid for at the time of booking. I was informed that a "proper" room would be available on Tuesday — several days into my stay — which defeats the purpose of the reservation entirely. We were moved and the room was somewhat better but over was very disappointed in my experience. Only credit I can give is the staff were very lovely.

The staff was the best. Super positive, available and happy. The morning espresso and capuchino’s the best way to start the day. Thanks for making our Taormina first visit such a lovely stay.

The staff was amazing, especially Josephine! We had such a great time, it’s very clean and simple. It’s a good stay for good price.

Nice little hotel with pool. Though changed hands last Nov so restaurant and bar not yet open. Management, upon our request, changed our room to a larger room which was really great of the. Breakfast simple but plentiful. Staff (all). very friendly and helpful. We have stayed at this hotel over 6 times now 2022/23. 2024 they were booked and this year 2025. Was great to get back to a place you can call home. Good bang for the buck, or Euro! I would like to personal thank the management for making our stay and wonder week in Taormina! THANK YOU Hotel Il Piccolo Giardino!