Quest New Plymouth CBD Apartment Hotel

Hotels
•
Quest Apartment Hotels
8.5 (1402 reviews)
21 Currie Street , New Plymouth , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Housekeeping issues
Additional charges for parking
Slippery bathroom floors

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness issues, such as poor housekeeping and slippery floors.
Service
9.05
Staff received consistently positive feedback for responsiveness and kindness.
Location
9.09
The location was frequently praised for being central and convenient.
Room Quality
8.54
Rooms were generally described as spacious and comfortable.
Amenities
8.57
Most guests were satisfied with the amenities available, but parking fees were a surprise.
Value for Money
8.03
Some guests felt that the extra charges for amenities, like parking, impacted value.
Food and Beverage
8.58
Not mentioned specifically, but reasonable food was noted nearby.
Overall Experience
8.55
Overall stays were portrayed positively with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Central Location in New Plymouth CBD
Quest Serviced Apartments in New Plymouth offer a prime location right in the heart of the CBD, with the Centre City Shopping Centre just across the road. The award-winning Coastal Walkway is also a mere 2-minute walk away, providing guests with easy access to the best of the city.

Stylish and Contemporary Accommodation
Choose from a variety of modern accommodation options at Quest Serviced Apartments, ranging from open-plan studios with kitchenettes to spacious apartments featuring separate living rooms and fully-equipped kitchens. Enjoy the comfort and convenience of a home away from home during your stay.

Convenient Services and Amenities
Guests at Quest Serviced Apartments can take advantage of free WiFi and parking, along with additional services like a shopping service and restaurant chargeback options with local dining establishments. Explore the nearby Museum Puke Ariki or indulge in the diverse culinary scene just steps away from the hotel.

Experience the best of New Plymouth at Quest Serviced Apartments - book your stay now for a memorable and hassle-free visit!

Important information:

Receptions hours are Monday-Friday 07.00-19.00 hours and Weekends/Public Holidays 08.00-16.00 hours.

24/7 check-in is available to guests arriving outside of these hours via the on-site management team.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that access to Quest New Plymouth reserved parking is located up Hayton Lane off Gill Street.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    People 12 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

8.5
Based on 1402 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
I
Isabelle • solo_traveller • au
9
Pros:

Was close to everything. Staff were helpful.

Cons:

All was good.

2026-05-01 • via Nuitee
Y
Yannis • solo_traveller • nz
9
Pros:

Staff

Cons:

8

2026-04-29 • via Nuitee
L
Lindsay • solo_traveller • nz
8
Pros:

Location.

Cons:

Paying for parking.

2026-04-28 • via Nuitee
J
Jo • family_with_children • nz
7
Cons:

Room we were in only had high windows that were too high to see out of.

2026-04-23 • via Nuitee
M
Michelle • solo_traveller • nz
6
Not suited to us. Wouldn't stay again.
Pros:

Good central location, walking distance to main shopping, cafes, restaurants and waterfront walks. Very friendly staff.

Cons:

We didn't like our room as it faced the back of other buildings. No view and limited natural light. No opening windows. We wouldn't book here again and wouldn't recommend.

2026-04-20 • via Nuitee
S
Serah • solo_traveller • nz
10
2026-04-19 • via Nuitee
M
Malcolm • couple • nz
9
2026-04-17 • via Nuitee
S
Su • solo_traveller • nz
10
Pros:

This was a last minute booking for my son due to changing driving routes because of a cyclone coming in. The staff couldn't have been more helpful and understanding. Thank you!
And my son and his partner said it was a lovely apartment - they made their dinner on site and had a great night's sleep 🙂

2026-04-17 • via Nuitee
L
Lisah • solo_traveller • nz
8
Value for money given it was a last minute booking. Very easy checkin
Pros:

Great location right in town. Easy access. Bed comfortable. Kitchenette had everything u needed if you wanted to cook. Also my room was roadside and it was not too noisy.

2026-04-16 • via Nuitee
K
Krone • couple • nz
8
Awkward for someone who is tired from travelling.
Pros:

Location

Cons:

Your system for late arrivals.

2026-04-16 • via Nuitee
R
Roz • solo_traveller • nz
5
Not the best option. It’s an older Quest and I wouldn’t recommend it
Pros:

The parking

Cons:

The decor and small window in the dark room

2026-04-16 • via Nuitee
V
Voi • solo_traveller • au
10
Pros:

I loved the size of my apartment and the location of the Quest

Cons:

Really can't fault it

2026-04-15 • via Nuitee
J
jane • solo_traveller • nz
7
2026-04-13 • via Nuitee
J
Jeremiah • extended_group • nz
10
Amazing, affordable, well presented and comfortable.
Pros:

Central location, large and spacious. Tidy and well presented.

Cons:

No issues at all

2026-04-12 • via Nuitee
J
Jill • couple • nz
10
Lovely comfortable and great location and staff
Pros:

Great location
Very comfortable and bright
Tv in bedroom
Great helpful staff

2026-04-10 • via Nuitee
M
Michelle • couple • au
9
Happy with our choice. Would stay there again
Pros:

Quiet and convenient

Cons:

Coffee mugs were very stained. There for 2 nights: house keeping came on second day: towels were replaced when we hadn’t left them on the floor but spare roll of toilet paper was not added

2026-04-07 • via Nuitee
J
Jennie • couple • nz
8
Excellent location and facilities.
Pros:

Close to town, had a great kitchen.

Cons:

At Easter on the Sunday we didn’t receive towels due ti a holiday. We could have been given double ups.

2026-04-06 • via Nuitee
B
Buckley • couple • za
8
Pros:

Central and clean.

Cons:

Air con bit noisy.

2026-04-05 • via Nuitee
K
Kim • couple • nz
9
Pros:

Our first visit to New Plymouth, great location close to everything.

Cons:

Whats not to like, everything was great.

2026-04-05 • via Nuitee
A
Angela • couple • nz
9
2026-04-03 • via Nuitee