Quest New Plymouth CBD Apartment Hotel

Hotels
•
Quest Apartment Hotels
8.5 (1349 reviews)
21 Currie Street , New Plymouth , nz

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Housekeeping issues
Additional charges for parking
Slippery bathroom floors

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness issues, such as poor housekeeping and slippery floors.
Service
9.05
Staff received consistently positive feedback for responsiveness and kindness.
Location
9.09
The location was frequently praised for being central and convenient.
Room Quality
8.54
Rooms were generally described as spacious and comfortable.
Amenities
8.57
Most guests were satisfied with the amenities available, but parking fees were a surprise.
Value for Money
8.03
Some guests felt that the extra charges for amenities, like parking, impacted value.
Food and Beverage
8.58
Not mentioned specifically, but reasonable food was noted nearby.
Overall Experience
8.55
Overall stays were portrayed positively with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Central Location in New Plymouth CBD
Quest Serviced Apartments in New Plymouth offer a prime location right in the heart of the CBD, with the Centre City Shopping Centre just across the road. The award-winning Coastal Walkway is also a mere 2-minute walk away, providing guests with easy access to the best of the city.

Stylish and Contemporary Accommodation
Choose from a variety of modern accommodation options at Quest Serviced Apartments, ranging from open-plan studios with kitchenettes to spacious apartments featuring separate living rooms and fully-equipped kitchens. Enjoy the comfort and convenience of a home away from home during your stay.

Convenient Services and Amenities
Guests at Quest Serviced Apartments can take advantage of free WiFi and parking, along with additional services like a shopping service and restaurant chargeback options with local dining establishments. Explore the nearby Museum Puke Ariki or indulge in the diverse culinary scene just steps away from the hotel.

Experience the best of New Plymouth at Quest Serviced Apartments - book your stay now for a memorable and hassle-free visit!

Important information:

Receptions hours are Monday-Friday 07.00-19.00 hours and Weekends/Public Holidays 08.00-16.00 hours.

24/7 check-in is available to guests arriving outside of these hours via the on-site management team.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that access to Quest New Plymouth reserved parking is located up Hayton Lane off Gill Street.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    People 12 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

8.5
Based on 1349 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Amritpal singh • couple • nz
10
2026-03-14 • via Nuitee
J
John • couple • nz
9
We'll be back - 1 night is not long enough for New Plymouth.
Pros:

We arrived in New Plymouth after 4pm and due to an emergency, had to stay overnight and find somewhere quick. The front desk wasn't attended so I couldn't speak to anybody. I booked online and received a hospitable that turned our dilemma into a dream. Very Happy and thankful.

2026-03-12 • via Nuitee
L
Leslie • couple • nz
7
Pros:

Nice and close to town ,good car parking

Cons:

Bed to big could get to power plugs , bed was that big could only just get down side of bed

2026-03-09 • via Nuitee
L
Liz • couple • nz
7
2026-03-09 • via Nuitee
W
Wayne • couple • nz
9
Pros:

Really close to town

Cons:

The bed was uncomfortable unfortunately

2026-03-09 • via Nuitee
R
Rachel • couple • nz
9
2026-03-08 • via Nuitee
R
Rachel • extended_group • nz
9
Great thanks
Pros:

Staff

Cons:

Parking a van was tight in and out

2026-03-08 • via Nuitee
R
Rachel • extended_group • nz
9
2026-03-08 • via Nuitee
C
Christopher • couple • au
7
Highlight was mount taranaki and New Plymouth gardens
Pros:

Having clothes washing machine and drier

Cons:

Bed was not properly straightened and made up on the last night, made to look ok on top, but underneath as you left it when you got up

2026-03-06 • via Nuitee
D
David • couple • au
10
Pros:

Good location right in the middle of New Plymouth CBD. The staff where very accommodating when we asked to stay two extra nights

Cons:

Not much not to like

2026-03-05 • via Nuitee
K
Kerry • couple • nz
6
Cons:

the young people arguing out on the road at 2.05am

2026-03-02 • via Nuitee
D
David • couple • au
8
2026-03-01 • via Nuitee
M
Mike • extended_group • nz
9
We regularly stay at the quest. The location is great and all the staff are very friendly and accom
2026-03-01 • via Nuitee
D
David • solo_traveller • nz
9
Pros:

Friendly staff and clean rooms

2026-02-28 • via Nuitee
F
Fred Hansen • couple • au
9
Our stay
Pros:

Spacious room with well equipped kitchen. Centrally located. Short walk to shops and restaurants. Secure building.

Cons:

Bed sagged slightly on one side but accommodation are renewing all the beds soon.

2026-02-28 • via Nuitee
G
Georgia • solo_traveller • nz
9
Great location, great staff, great room.
Pros:

Excellent location, staff were brilliant and the room was very comfy and spacious.

2026-02-28 • via Nuitee
C
Christine • couple • au
10
2026-02-26 • via Nuitee
M
Monica • couple • nz
8
Pros:

Location and rooms size

2026-02-26 • via Nuitee
G
Gloria • couple • nz
9
2026-02-24 • via Nuitee
O
Olivia • extended_group • nz
10
Pros:

Big spacious,apartment in middle of city
Staff went above and beyond by adding pullout bed

2026-02-24 • via Nuitee