Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Parking challenges
High prices for select amenities

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, with specific mention of mildew in the shower.
Service
8.58
Most reviews complimented the friendly and helpful staff.
Location
8.82
Strongly positive sentiments about the central location and proximity to attractions.
Room Quality
8.37
Generally positive feedback on room comfort and amenities.
Amenities
8.2
Some concerns about the wellness area and parking availability.
Value for Money
8.06
Mixed feelings about value; some found the prices on the higher side.
Food and Beverage
8.31
Positive remarks on breakfast variety and quality, with some concerns about coffee machine capacity.
Overall Experience
8.18
Satisfied experiences overall but noted some issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Stylish Bar and Free Spa
Experience luxury and relaxation at our 4-star-superior hotel with a stylish bar and a complimentary spa. Unwind in the Finnish saunas, steam room, and gym, all available for free use for our guests.

Modern Accommodations
Indulge in our spacious, air-conditioned rooms featuring flat-screen TVs, minibars, and luxurious toiletries in the private bathrooms. With 80 channels on the TV, entertainment is guaranteed during your stay.

Exclusive "THE LEVEL" Experience
Elevate your stay with access to the executive lounge and exclusive hotel services reserved for "THE LEVEL" guests. Enjoy personalized attention and a private space for a truly upscale experience.

Book now to enjoy these premium amenities and more at Meliá Düsseldorf, just a short walk from Düsseldorf’s Old Town and premier shopping destinations.

Important information:

All cots are subject to availability.

Children under the age of 18 are not allowed to access the spa zone unless accompanied by an adult.

Please note private parking is available at the underground car park.

Please also note that guests must provide the credit card used to make the reservation at check- in.

Please note that the additional cost per pet per night is €35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3620 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.82
Room Quality: 8.37
Amenities: 8.2
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.18
N
Nelly • solo_traveller • de
9
2026-06-26 • via Nuitee
L
Lisbeth • solo_traveller • de
10
Pros:

Zentrale Lage, sauber, nettes Personal, Zimmer hell und groß. Frühstück in The Level hervorragend.

Cons:

Parkplatz ist teuer aber das Auto ist sicher

2026-06-23 • via Nuitee
M
Melanie • couple • de
9
Pros:

The Location and An the blonde Lady at the reception

2026-06-23 • via Nuitee
M
Melanie • solo_traveller • de
10
2026-06-23 • via Nuitee
J
Janis • couple • de
5
2026-06-23 • via Nuitee
G
Gabriela • solo_traveller • de
8
2026-06-22 • via Nuitee
M
Mathilde • couple • be
7
Pros:

Room was big and clean, nice location, they have rituals soap in a refillable packaging, bed was comfy

Cons:

No AC
No information about wellness usage and fitness

2026-06-22 • via Nuitee
E
Eileen • couple • de
9
2026-06-22 • via Nuitee
M
María • couple • de
7
2026-06-22 • via Nuitee
I
Inês • couple • ch
9
Nice but parking too expensive
Pros:

Clean bedroom
Nice bathroom
Lifts with space

Cons:

Booking informs that there is a parking place 25€ per 24 hours. We used the parking for 16 hours and the hotel charged us 35€
This is too expensive and not the price informed here

2026-06-22 • via Nuitee
M
Marco • solo_traveller • de
7
Pros:

Zimmer in Top Zustand

Cons:

Teppich Boden

2026-06-22 • via Nuitee
P
PEDRO • solo_traveller • de
4
En verano no volvería
Pros:

Las camas, que son muy cómodas, y el servicio de limpieza, ya que la habitación estaba impecable.

Cons:

Al llegar notamos que el aire acondicionado no funcionaba. Bajé personalmente a recepción a informar del problema, pero al parecer no hicieron nada; pasamos una noche con muchísimo calor y fue muy difícil dormir. Además, el agua del lavamanos no bajaba con facilidad (estaba obstruido). Para el costo por noche de este hotel, esperábamos una estancia mucho más cómoda y una respuesta eficiente del personal.

2026-06-22 • via Nuitee
H
Hans-Peter • couple • de
3
Pros:

Die Lage

Cons:

Die Zimmer waren nicht sauber und auch renovierungsbedürftig…( fleckiger Teppich und schwarze Ecken in den Duschen)

2026-06-21 • via Nuitee
A
ALİ • couple • tr
8
Cons:

Duş gideriçalışmıyordu

2026-06-21 • via Nuitee
J
Joerg • couple • de
8
2026-06-20 • via Nuitee
H
HARUN • solo_traveller • tr
10
2026-06-20 • via Nuitee
J
Juergen • couple • de
7
2026-06-19 • via Nuitee
J
Jochen • solo_traveller • de
8
2026-06-19 • via Nuitee
R
Roberto • couple • pt
8
Pros:

Spacious room.
Lots of great amenities.
Comfortable bed.
Very good bathroom and shower.

Cons:

Far from the city center.
The curtains do not close completely, preventing a full blackout. There was a lot of light in the room in the morning.
No indoor swimming pool.

2026-06-18 • via Nuitee
M
Manuel • extended_group • de
8
2026-06-18 • via Nuitee