Comfort Inn & Suites Rock Springs-Green River

Hotels
•
Comfort
7.9 (387 reviews)
2622 Commercial Way , Rock Springs , US
+1 307-362-9100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to exits and restaurants)
Helpful, friendly staff
Free/excellent breakfast
Clean/modern rooms noted by some
Comfortable beds
Good service overall
Cons:
Serious cleanliness issues (dirty linens, blood stains reported)
Musty/smoke odors in building and rooms
Pool/hot tub closed, cold, or in need of renovation
Room issues: poor A/C, no hot water reported
Filthy walls and carpet in some rooms
Limited/poor parking (large vehicles occupying spaces)
Property described as run-down by some guests

Categories

Cleanliness
5.5
Multiple guests reported serious cleanliness issues: dirty linens (including blood stains), musty and smoky odors in common areas and rooms, and filthy walls/carpets; a minority noted very clean rooms, but overall cleanliness complaints were significant.
Service
9.6
Consistently praised in reviews: staff described as very helpful, friendly, and going above and beyond; several guests singled out excellent service.
Location
9.2
Frequently noted as convenient: close to exits, restaurants within walking distance, and conveniently located for guests' activities.
Room Quality
7
Mixed feedback: some rooms described as clean, spacious, and with comfortable beds; others reported run-down condition, musty smells, poor A/C performance, and issues with hot water.
Amenities
6
Amenity concerns centered on the pool/hot tub (closed, cold, or in need of renovation); other amenities received little comment.
Value for Money
8.7
Standard quality for this hotel tier; not explicitly discussed by reviewers, but strong service and breakfast plus mixed room/cleanliness issues suggest value slightly above average.
Food and Beverage
9
Breakfast repeatedly praised (described as excellent/perfect and free in some reviews).
Overall Experience
8.2
Mixed overall: many guests appreciated staff, breakfast, and location, but persistent cleanliness and amenity problems (pool, odors, A/C/hot water) lowered satisfaction for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at Comfort Inn & Suites Rock Springs-Green River's exquisite spa and wellness center. Pamper yourself with rejuvenating treatments and unwind in tranquility.

Free WiFi and Private Parking
Stay connected with complimentary WiFi and enjoy hassle-free parking with our free private parking facilities. Convenience at its best for our valued guests.

Outdoor Adventure Awaits
Embark on thrilling outdoor activities like hiking and cycling in the picturesque surroundings of Rock Springs. Create unforgettable memories during your stay with us.

Book your stay at Comfort Inn & Suites Rock Springs-Green River now to experience comfort, convenience, and luxury all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RKS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 387 reviews
Cleanliness: 5.5
Service: 9.6
Location: 9.2
Room Quality: 7
Amenities: 6
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 8.2
M
MICHAEL • couple • ie
7
2026-11-01 • via Nuitee
C
Carol • extended_group • us
10
2026-10-27 • via Nuitee
S
Shawna • solo_traveller • us
3
I was extremely disappointed in the whole thing
Pros:

It was in a convenient location to everywhere that I needed to go

Cons:

The linens were dirty ( there were blood stains on BOTH sides of the comforter on the bed my daughter slept in). The pool was closed which was the entire reason I choose to book a hotel instead of staying with my family that lives in town so I could swim and relax in the hot tub.

2026-10-27 • via Nuitee
K
Karen • couple • us
10
Pros:

Rooms were very. Lean and the breakfast was perfect

2026-10-10 • via Nuitee
H
Holub • solo_traveller • ua
8
2026-10-08 • via Nuitee
E
EVELYNE • couple • fr
9
Pros:

La chambre
L'emplacement

Cons:

La piscine mériterait une rénovation

2026-09-15 • via Nuitee
G
Gary • couple • us
10
2026-09-08 • via Nuitee
K
Kathryn • family_with_children • us
9
2026-08-03 • via Nuitee
J
Janette • couple • us
8
2026-07-24 • via Nuitee
C
Campbell • couple • us
8
Good
Pros:

Staff

Cons:

Hard to get to

2026-07-24 • via Nuitee
W
Wesley • family_with_children • us
8
2026-07-20 • via Nuitee
T
Tammy • family_with_children • us
9
Good
Pros:

Breakfast was good.

Cons:

When booking got to hotel couldn’t find our reservations online

2026-07-19 • via Nuitee
S
Susan • couple • us
8
Pros:

It was alright.

2026-07-18 • via Nuitee
C
Christine • solo_traveller • us
10
2026-07-13 • via Nuitee
G
Graft • solo_traveller • us
9
Pros:

Rooms were clean and spacious beds were comfortable
Staff was very helpful and friendly

Cons:

Can't think of anything

2026-07-06 • via Nuitee
J
Jerry • couple • us
9
Pros:

Clean and modern. Close to exit on the Interstate. Seemed like a safe area. Several restaurants walking distance away.

2026-06-29 • via Nuitee
D
Diane • solo_traveller • us
9
2026-06-25 • via Nuitee
N
Nikki L • couple • us
9
2026-06-16 • via Nuitee
N
nermudge • NONE • Winters, California
10
NY to CA drive
Pros:

Great service and accommodations. The staff offered help above and beyond expectations. The free breakfast was excellent.

2026-06-14 • via Tripadvisor
J
JDSmom122602 • NONE • Roscoe, Illinois
2
Not for Me
Pros:

The place was probably really nice during its hay-day, but is run down and physically stinks. The place had a smell as soon as we walked thru the main doors. I understand that most of the smell was the Indian restaurant, but that was ok. It was the smoke & very musty smell that was overwhelming! And the room was even worse! The a/c did not work well at all. We had it set at 66 and it was warm & humid in the room, but the a/c would only run for 3 min & shut off. We checked in after 10pm; I tried to take a shower at 11pm and there was NO hot water, barely warm. Absolutely horrible.

2026-06-11 • via Tripadvisor