Hawthorn Suites by Wyndham Lubbock

Hotels
Hawthorn Suites
8.3 (1752 reviews)
4435 Marsha Sharp Freeway , Lubbock , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Spacious accommodations
Friendly staff
Cons:
Some staff unfriendliness
Minor cleanliness issues

Categories

Cleanliness
8.04
Overall positive mentions of cleanliness, but noted dust and sticky spots in some rooms.
Service
7.81
Mixed reviews with some mentions of unfriendliness among staff, but others praised their helpfulness.
Location
8.55
Conveniently located and easy to access.
Room Quality
8.4
Rooms are spacious and well-maintained, with some exceptions noted.
Amenities
8.23
Amenities generally well-received, but some issues with the operational hours of the bar.
Value for Money
8.49
Good value considering size and quality of rooms.
Food and Beverage
8.54
Breakfast received high praise, though some limitations noted for healthy choices.
Overall Experience
8.31
Generally positive experiences with a few concerns regarding service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:49

Property Description

Convenient Location
Situated just off the Marsha Sharp Freeway, our hotel is a mere 5 miles from downtown Lubbock, making it the perfect hub for both business and leisure travelers.

Comfortable Accommodations
Each room at Hawthorn Suites offers a blend of convenience and comfort with amenities like free Wi-Fi, a kitchenette, and a flat-screen TV. Unwind on the sofa bed or catch up on work at the spacious desk.

Fantastic Amenities
Start your day right with a hot buffet breakfast and stay active at our fitness center overlooking a heated indoor pool. For added convenience, guests can access our business center, laundry facilities, and even a handy convenience store.

Book your stay now and experience the best of Lubbock at Hawthorn Suites!

Important information:

Please note that the airport shuttle service has limited hours of operation. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

8.3
Based on 1752 reviews
Cleanliness: 8.04
Service: 7.81
Location: 8.55
Room Quality: 8.4
Amenities: 8.23
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.31
C
Catherine extended_group us
9
2026-08-13 via Nuitee
T
Ty-Onna solo_traveller us
7
Pros:

Size of room perfect for family of 4

Cons:

Pool was a bit small but it was packed with families. Beautiful tho

2026-08-11 via Nuitee
A
Anthony solo_traveller us
4
Cons:

No soap in shower (empty)
Toilet bowl not clean
Carpet is worn

2026-08-10 via Nuitee
M
Medardo family_with_children us
3
We got what we got
Pros:

The amenities

Cons:

They called me on the way to the property that they weren’t going to have my room available and gave me something different without offering any compensation for the inconvenience and different room rate

2026-08-10 via Nuitee
S
Shirley solo_traveller us
10
Pros:

Everything was great.

Cons:

I wish the mattresses were more comfortable my back hurt the next morning.

2026-08-10 via Nuitee
M
Medardo family_with_children us
10
Good stay
Pros:

Amenities

Cons:

It was good

2026-08-10 via Nuitee
M
Monty solo_traveller us
10
Staff friendliness
Pros:

The front counter staff was friendly and very helpful.
The facility was clean. The room was clean. Breakfast was good and plenty for everyone.
Check-in and check-out was easy.

Cons:

N/A

2026-08-07 via Nuitee
N
Noely family_with_children us
10
2026-08-06 via Nuitee
S
Sade family_with_children us
10
2026-08-06 via Nuitee
N
Nancy solo_traveller us
9
Pros:

Very quiet peaceful

2026-08-06 via Nuitee
M
Michelle solo_traveller us
10
2026-08-04 via Nuitee
V
Vanessa family_with_children us
6
2026-07-23 via Nuitee
W
William family_with_children us
10
2026-07-23 via Nuitee
T
Terry extended_group us
10
Great Hotel
Pros:

Great Hotel. Clean, Comfortable, great value, great location.

2026-07-22 via Nuitee
D
DeAnn couple us
8
2026-07-22 via Nuitee
J
John couple us
8
2026-07-21 via Nuitee
M
Melissa family_with_children us
10
2026-07-18 via Nuitee
C
Carrie solo_traveller us
9
Wonderful budget friendly option
Pros:

Nice and clean. Staff was very nice. Beautiful indoor pool with hot tub, tons of fresh towels available. Nice continental breakfast. Lots of hot options, juices, coffee with a few creamers. There is a bar but we had our small child so we didn't get to venture in. Centralized location, easy to drive around town and get back to.

Cons:

Bed was pretty but not comfortable. Could just be our bodies but definitely didn't sleep well the 2 nights. I don't know that I sleep great at any hotel so there's that to consider

2026-07-18 via Nuitee
M
Mike extended_group us
8
Pros:

Did not get to partake in breakfast. But the beds were very comfortable and the rooms were clean. I like the kitchenette in the room but there was no silverware, etc. which is understandable, but a little inconvenient.

2026-07-17 via Nuitee
O
Orand solo_traveller us
10
2026-07-16 via Nuitee