Hotel San Marco

Hotels
8.1 (411 reviews)
Via Villafranca 1 , Rome , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Cons:
Room Quality Issues
Noisy at Times

Categories

Cleanliness
7.99
Cleanliness was noted positively, but concerns about cold and darkness in the room were mentioned.
Service
8.46
The staff was described as very friendly and accommodating.
Location
8.5
Location is great with easy access to transportation and tourist areas.
Room Quality
7.45
Issues with room not matching booking photos, uncomfortable beds, and cold temperatures were reported.
Amenities
7.98
Amenities were satisfactory but could be improved, like heating in the room.
Value for Money
8.44
Overall value is good with the quality of service and breakfast.
Food and Beverage
7.99
Breakfast had good reviews but could benefit from more variety.
Overall Experience
7.96
Overall experience was positive with some suggested areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:49

Property Description

Convenient Location
Hotel San Marco is ideally situated within walking distance of Rome's main Termini Station and steps away from Castro Pretorio Metro Station, offering easy access to the city's attractions.

Comfortable Accommodations
Guests at Hotel San Marco can enjoy clean and affordable rooms equipped with air conditioning, satellite TV, and minibars. The option of American and continental breakfast ensures a satisfying start to the day.

Welcoming Atmosphere
With a dedicated lounge, bar, and multilingual staff at the reception, Hotel San Marco provides a warm and inviting environment for guests to relax and unwind during their stay.

Book now to experience the perfect blend of convenience, comfort, and hospitality at Hotel San Marco.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 411 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
C
Christian solo_traveller us
1
Beware. Stay away.
Pros:

Staff had good English and the location was near some public transit and the main train station.

Cons:

The pictures they have online are a lie. The rooms they claim they have do not exist. The rooms are tiny even by European standards and are dirty. Total scam of a hotel.

2026-02-26 via Nuitee
P
Peter couple be
8
Behoorlijk
Pros:

Ideale locatie tov metrolijnen A&B, de buslijnen…te voet stad verkennen
Ruime kamer
Vlakbij goede restaurants

Cons:

Trappen zijn wel erg vuil
Douchen was rechtstaan in een bed.
Beetje prijzig toch wel

2026-02-22 via Nuitee
G
Giorgia solo_traveller it
9
2026-02-13 via Nuitee
K
Kathy family_with_children gb
6
1 awful member of staff.
Pros:

Large room, close to triangle station and good price

Cons:

Night staff that were unbelievable rude and refused to speak properly with the woman in the group. We messaged a few days before asking for a twin room, which was confirmed. He refused saying he would make the sofa bed tomorrow as they were full. He said he would speak to 'the husband only' We are not married and are just friends but would not engaged with the woman. He let himself into the room without knocking when the male traveller asked him to make the bed up that evening. He was shouting and stomped about the room. He made the female very uncomfortable and not valued

2026-02-10 via Nuitee
G
galli family_with_children br
8
otima
Pros:

excelente, tudo

Cons:

Nada ah reclamar

2026-01-27 via Nuitee
T
Tamás solo_traveller hu
8
2026-01-26 via Nuitee
F
Frank solo_traveller de
8
2026-01-24 via Nuitee
M
Marcello Olivares solo_traveller se
9
Mycket bra hotell att stanna några nätter i Rom
Pros:

läget, hotellet ligger nära Metro station Castro Pretorio och bara 3 kvarter från Roma termini.
Rummet var bekväm , välstädat liksom badrummet
Frukostbuffé var mycket bra .

Cons:

Fanns bara ett enda hiss

2026-01-21 via Nuitee
D
De Rosa family_with_children it
8
2026-01-19 via Nuitee
M
Michele family_with_children it
7
2026-01-19 via Nuitee
O
oldrini.giorgia family_with_children it
9
Soggiorno perfetto
Pros:

Posizione perfetta, a 700 metri da termini.
Zona tranquilla vicino ad altri hotel e ristoranti.
Camera ampia, con sky.
Silenziosa (forse per il periodo in cui siamo stati)
Ottima la colazione, molto varia e rifornita continuamente.
Personale della sala colazione simpaticissimo. Hanno dato anche un sacchetto per la merenda a nostro figlio.

Cons:

Piccola pecca i cuscini troppo bassi

2026-01-18 via Nuitee
L
Lucio Clemente solo_traveller it
9
Colazione top!
Pros:

Personale gentile e accogliente, colazione top, molto fornita. Posizione centrale.

Cons:

Camera un pò vecchia

2026-01-08 via Nuitee
A
Anita extended_group nz
10
很人性化 前台很配合 但電煮壺的水垢很多⋯⋯
Pros:

員工跟隨地點

Cons:

沒有

2026-01-07 via Nuitee
E
Elizabeth Vasquez Guedes family_with_children br
9
Pros:

Quarto e a vista

Cons:

O tapete velho na escada e o elevador muito demorado e pequeno

2026-01-05 via Nuitee
D
Daniele family_with_children it
8
Pros:

Posizione vicino stazione, ricca colazione italiana e continentale

2026-01-04 via Nuitee
R
Ryo couple jp
10
2026-01-03 via Nuitee
M
Maryna family_with_children is
8
Актуальные фото,следить за тем что конкретно бронирует человек
Pros:

Месторасположение отличное,завтрак вкусный,полотенца меняют каждый день,в номере чисто,вообще везде чисто!

Cons:

Мы бронировали номер на 4 человека замечу заранее,когда приехали нам сказали что номер занят и предложили 2 отдельных,но наследующий день нам нужно будет переехать в 4-х местный,я вообще не хотела постоянно переезжать потому что мы и так 2 дня уже в пути,ну ладно,всякое бывает.На следующий день мы не гуляли по городу,а ждали когда же нас переселять и это очень неприятно!когда нас заселили номер был не как на фото 2-х комнатный а одной комнатой на 1 двух спальная кровать,1 односпальная,1 диван(очень неудобный) и диван стоял прямо там где дул кондиционер!

2026-01-01 via Nuitee
S
Seweryn family_with_children pl
7
Pros:

Śniadanie ok

Cons:

troszkę odświeżyć pokoje

2025-12-30 via Nuitee
D
Daniele family_with_children it
6
2025-12-29 via Nuitee
K
Karthick Balasubramanian family_with_children in
9
Nice hotel to stay for Rome tourism
Pros:

Hotel is near to Roma termini (hardly 5-8 min walk). Also place is very near to metro and bus stop (492).
Very easy to navigate to tourist places
Hotel staff were good
Indian veg restaurant (Hotel Saravana Bahavan) is also near by for vegetarians

Cons:

Probably, items for breakfast could be with more varieties of hot and cold items. It shouldn’t be restricted with shop bought items (example: corn flakes, musseli…)

2025-12-29 via Nuitee