Hotel San Marco

Hotels
8.1 (414 reviews)
Via Villafranca 1 , Rome , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Cons:
Room Quality Issues
Noisy at Times

Categories

Cleanliness
7.99
Cleanliness was noted positively, but concerns about cold and darkness in the room were mentioned.
Service
8.46
The staff was described as very friendly and accommodating.
Location
8.5
Location is great with easy access to transportation and tourist areas.
Room Quality
7.45
Issues with room not matching booking photos, uncomfortable beds, and cold temperatures were reported.
Amenities
7.98
Amenities were satisfactory but could be improved, like heating in the room.
Value for Money
8.44
Overall value is good with the quality of service and breakfast.
Food and Beverage
7.99
Breakfast had good reviews but could benefit from more variety.
Overall Experience
7.96
Overall experience was positive with some suggested areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:49

Property Description

Convenient Location
Hotel San Marco is ideally situated within walking distance of Rome's main Termini Station and steps away from Castro Pretorio Metro Station, offering easy access to the city's attractions.

Comfortable Accommodations
Guests at Hotel San Marco can enjoy clean and affordable rooms equipped with air conditioning, satellite TV, and minibars. The option of American and continental breakfast ensures a satisfying start to the day.

Welcoming Atmosphere
With a dedicated lounge, bar, and multilingual staff at the reception, Hotel San Marco provides a warm and inviting environment for guests to relax and unwind during their stay.

Book now to experience the perfect blend of convenience, comfort, and hospitality at Hotel San Marco.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 414 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
J
Joanna solo_traveller de
10
2026-04-11 via Nuitee
J
Jose Angel family_with_children es
8
2026-04-10 via Nuitee
N
Niccolo couple it
6
Terzo anno consecutivo che passiamo la notte di Pasqua in questo Hotel,ma quest’ anno ci e’ capitata una stanza piccolin
Pros:

Colazione super !!

Cons:

Polvere sui telecomandi e sugli interruttori

2026-04-06 via Nuitee
M
Mario family_with_children de
8
2026-04-04 via Nuitee
S
Sanze solo_traveller be
9
2026-04-02 via Nuitee
C
Cristian Dan family_with_children ro
8
Pros:

Micul dejun

Cons:

Climatizarea nu funcționa; camera aglomerata de corpurile de mobilier

2026-03-29 via Nuitee
E
Elisa couple it
8
2026-03-28 via Nuitee
C
Céline family_with_children fr
9
Agréable séjour dans la ville éternelle !
Pros:

Proche de la gare de Termini, ce qui facilite les transports (métro, bus, navette aeroport). L'hôtel est situé dans une rue calme, ce qui permet de récupérer après une journée de marche et de bain de foule.
Chambre propre et spacieuse. Douche chaude. Petit frigo.
Petit déjeuner copieux et varié

Cons:

L'absence de régulation des groupes scolaires lors du petit-déjeuner à pu rendre certains jours ce moment bruyant et manque de nourriture et vaisselle. Le personnel a fait de son mieux mais face à cette horde d'ados peu soucieux des convenances et des autres, il était difficile de maintenir des conditions satisfaisantes.
Une bouilloire électrique dans la chambre serait un plus.

2026-03-26 via Nuitee
A
Agata family_with_children pl
8
Pros:

Wyśmienite śniadanie, miły personel, czystość

Cons:

Wystrój pokoju, ciemne kolory, niewygodne poduszki

2026-03-23 via Nuitee
R
Ruben solo_traveller be
9
2026-03-22 via Nuitee
E
Eleni family_with_children gr
9
Pros:

Ήταν όλα πολύ φιλόξενα και όμορφα. Το πρωινό αρκετά καλό.

Cons:

Η πόρτα του μπάνιου στο δωμάτιο κολλαγε όταν την έκλεινες και ήθελε πολλή δύναμη για να ανοίξει μετά. Επισης το παντζουρι δεν μπορούσες να το πιάσεις εύκολα έξω για να μη χτυπάει απ' τον αέρα όταν ήταν ανοιχτό.

2026-03-16 via Nuitee
D
DonnyTripper Friends getaway Doncaster, South Yorkshire, England
2
AVOID this hotel - they do not honour your booking
Pros:

We booked this hotel for 6 of us about 10 months ago as a package with Easyjet holidays. When we turned up at the hotel we were told that they were overbooked and therefore we could not stop there. We were escorted to another hotel (Archimedes) about 2 blocks away - which was awful.
It appears that the Hotel San Marco has quite a reputation of doing this to its guests who think that they have a room with them judging by other reviews.
Save yourself the stress and unpleasantness and avoid booking this hotel.

2026-03-11 via Tripadvisor
C
Culture01108915153 Family
8
Great Location Hotel
Pros:

We arrived at 11am on our first day ever in Rome and immediately went to this hotel unfortunately they told us they were over booked and we had to go to another hotel and we could walk three blocks or they’ll get us a taxi since we had luggage we got a taxi the hotel we stayed in for the one night was hotel Milani and it was lovely beds were comfortable and the room was huge as the staff member upgraded us to a superior Room. Next morning staff from hotel San Marco arrived and took our luggage back to our original hotel and we are here for 6 more nights Room is fine staff are lovely, but there is no facilities in room no tea or coffee no cups are allowed in rooms or any glasses either must be a safety issue or to keep rooms clean breakfast is really good and loads to choose from.
I find the mattress very uncomfortable my back is sore when I wake but that’s fine
Overall this hotel is clean and great value for money and it’s beside termini train station so great location
I might book hotel milani next time I’m here just for the comfort and the gorgeous smell in the hotel

2026-03-08 via Tripadvisor
B
Blandine couple fr
9
Pros:

Très bon emplacement, très bon rapport qualité prix. Un petit déjeuner vraiment super avec de nombreux choix.

2026-03-04 via Nuitee
C
Christian solo_traveller us
1
Beware. Stay away.
Pros:

Staff had good English and the location was near some public transit and the main train station.

Cons:

The pictures they have online are a lie. The rooms they claim they have do not exist. The rooms are tiny even by European standards and are dirty. Total scam of a hotel.

2026-02-26 via Nuitee
P
Peter couple be
8
Behoorlijk
Pros:

Ideale locatie tov metrolijnen A&B, de buslijnen…te voet stad verkennen
Ruime kamer
Vlakbij goede restaurants

Cons:

Trappen zijn wel erg vuil
Douchen was rechtstaan in een bed.
Beetje prijzig toch wel

2026-02-22 via Nuitee
M
M1843HNclaireb Couples
2
Awful.....do not book!
Pros:

Dire experience!

Pros:
the location as it is very close to the main train station station.
My husband said the breakfast was good.
The water pressure for the shower was good.

Cons:
The reception staff are beyond unhelpful! We were 3 couples all booked in.....1 couple went to there room to find someone else in it....took a while to get sorted. 1 couple were told there was no space as they had overbooked so they would have to go to another hotel......the other hotel was disgusting.....dirty room, dirty unchanged sheets.....they asked for another room but were told no! They were forced to book somewhere else and the san marco staff don't seem to be able to apologies or issue a refund. Apparently over booking is a common occurrence!
Our room was OK but needed some serious modifications such as: removal of mouldy grout, cleaning of black mould around the window, working air conditioning, towel storage to not be under the sink where it is mouldy and damp, new mattresses with protectors.....ours were both very old, horribly stained with deep depressions in them. My husbands was changed for one that was too small for the bed!
The bar served warm wine
The large amount of student groups who were noisy and made if feel like a hostel
The saftey and tv lights in the main bedroom were always on making it difficult to sleep.

We travel to rome frequently and this was awful.....do not recommend.

2026-02-13 via Tripadvisor
G
Giorgia solo_traveller it
9
2026-02-13 via Nuitee
K
Kathy family_with_children gb
6
1 awful member of staff.
Pros:

Large room, close to triangle station and good price

Cons:

Night staff that were unbelievable rude and refused to speak properly with the woman in the group. We messaged a few days before asking for a twin room, which was confirmed. He refused saying he would make the sofa bed tomorrow as they were full. He said he would speak to 'the husband only' We are not married and are just friends but would not engaged with the woman. He let himself into the room without knocking when the male traveller asked him to make the bed up that evening. He was shouting and stomped about the room. He made the female very uncomfortable and not valued

2026-02-10 via Nuitee
G
galli family_with_children br
8
otima
Pros:

excelente, tudo

Cons:

Nada ah reclamar

2026-01-27 via Nuitee