Best Western Plus San Antonio East Inn & Suites

Hotels
•
Best Western Plus
8.8 (114 reviews)
8669 I 10 E, San Antonio, Texas, 78109 , San Antonio , US
1-210-661-8669

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Professional service
Amenities
Overall experience

Categories

Cleanliness
9.16
One of the cleanest hotels I have stayed in a long time.
Service
9.13
Staff very professional and helpful; front desk super friendly.
Location
8.67
Standard quality for this hotel tier.
Room Quality
8.62
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
8.65
Recommend the jacuzzi suite; breakfast was wonderful.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Breakfast was wonderful.
Overall Experience
8.93
My stay was amazing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:58

Property Description

Recreational Opportunities: Enjoy the outdoor pool, spa tub, and fitness center for relaxation and fun during your stay.
Convenience and Services: Benefit from complimentary wireless internet, concierge services, and a store offering essentials.
Amenities: Indulge in a complimentary full breakfast, free parking, and modern rooms with microwaves and LED TVs.

Experience a blend of comfort and convenience at Best Western Plus San Antonio East Inn & Suites. Book now to secure your memorable stay in San Antonio!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 114 reviews
Cleanliness: 9.16
Service: 9.13
Location: 8.67
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
A
Austine
6
Pros:

Stayed one night because in town for a job interview. Chose this based on reviews but was disappointed. The area is very industrial and doesn’t feel safe outside. There was mold in my shower and had to fix my shower faucet because it wouldn’t work. Heard sirens all night long. Price was good and was close to my interview but I wouldn’t stay again. Staff were good.

2025-10-06 • via Nuitee
B
Becky
10
Pros:

Nice!

2025-09-29 • via Nuitee
D
Danny
10
Pros:

One of the cleanest hotels I have stayed in a long time. Staff very professional and helpful. Will be staying here on my next trip to San Antonio.

2025-09-24 • via Nuitee
J
Jose
10
Highly recommend
Pros:

Clean all around. Quiet. Definitely recommend the jacuzzi suite. Front desk super friendly.

2025-09-09 • via Nuitee
S
Shannah
10
Pros:

Nice very nice

2025-09-05 • via Nuitee
I
Iva • partner
10
Pros:

My stay was amazing. Clean. Quiet and safe. Breakfast was wonderful. Thank you.

2025-07-26 • via Nuitee
F
Felicitas
10
Pros:

Pleasant stay.

2025-07-20 • via Nuitee
C
Claudia • family
8
Pros:

Front desk clerk was so courteous

2025-07-12 • via Nuitee
R
Ruth
10
Pros:

Staff was pretty friendly. I requested room for 4 and only 3 towels were in the restroom.

2025-06-26 • via Nuitee
S
Stefanie
6
Pros:

The staff was friendly, that was the good part, but the room was not it. Crumbs on the floor from the previous guests, the towels and bed sheets have this distinct old smell. The bathroom sink stunk. All in all, more like a cheap motel experience, not worth it for the price.

2025-06-20 • via Nuitee
D
Dexter • family
6
Pros:

i didn't like that the carpet in my room had a funny smell and at first the WIFI was giving issues

2025-06-03 • via Nuitee
C
Chestertine • family
10
Pros:

Very clean and the staff is great.
Loved the breakfast lady, she's so friendly and perky.

2025-06-01 • via Nuitee
P
phyllis • friends
8
Pros:

Hotel was comfortable and staff was nice. Met my needs for the weekend nicely.

2025-05-28 • via Nuitee
M
MICHELLE
2
Not for a vacation, maybe if you work
Pros:

We didn’t stay the area was very loud and the room had a smell to it . Walked in and out within 3 mins.

2025-04-20 • via Nuitee
A
Aney
10
Pros:

It was a pleasant stay

2025-04-05 • via Nuitee
H
Heather • partner
10
Pros:

Pulling up we were nervous due to the industrial surroundings but upon entering were plesently surprised. Top notch customer service, clean rooms, breakfast was delicious and by far the MOST comfortable hotel bed we have ever slept in. We will stay here everytime we visit San Antonio.

2025-04-05 • via Nuitee
T
Timothy
10
Pros:

convenient

2025-04-05 • via Nuitee
O
OLAWOLE
10
Pros:

Great

2025-03-28 • via Nuitee
D
dana
8
Not the best but not the worst
Pros:

It was a decent stay. Room was meh at most. Carpet was dirty and no water pressure. Plus side bed was super comfortable. The location is off the highway and i was a bit nervous about the truckers but we never felt unsafe one we were there. I would be ok staying again if i needed to.

2025-03-23 • via Nuitee
K
Kimberly
10
Overnight stop
Pros:

Very convenient stop on the way through Texas. Great night of sleep and breakfast was served before we left in the morning.

2025-03-22 • via Nuitee