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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Pets allowed
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid meals
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Snack bar
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Connected Indoor/Outdoor Pool
Experience the best of both worlds with our unique connected indoor/outdoor pool at Hilton Garden Inn Cartersville. Whether you prefer swimming laps indoors or soaking up the sun outside, our pool offers the perfect setting for relaxation and enjoyment.
Modern Rooms with Premium Amenities
Enjoy spacious accommodations equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and unwind in rooms adorned with elegant dark wood furniture, ensuring a comfortable and stylish stay.
Dining and Leisure Facilities
Savor delicious American cuisine at The Great American Grill for breakfast and dinner, and unwind with evening cocktails at the Pavilion Lounge. Take advantage of free access to our leisure facilities and small gym, or visit our business center and on-site convenience store for added convenience.
Book now and indulge in a memorable stay at Hilton Garden Inn Cartersville.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
I recently stayed at several Hilton Garden Inns, including this one, while traveling throughout the Southeast. I found all the hotels clean, well maintained, and the staff friendly and professional. Unfortunately, all had transitioned from providing breakfast buffets to requiring sit down breakfast. Bad decision. Not having buffet breakfast available restricts guests to eating from a limited unhealthy menu and eliminates the ability for guests to have a quick meal. None of the breakfast menus included cereal, oatmeal, fruit, or egg white only dishes. Breakfast wasn’t available until 7 AM and when it commenced the server was typically overwhelmed because of the large number of people waiting to order their meals. I think Hilton management should consider bringing back buffet style breakfast.
Everything was great except we found the beds just a little hard.
Need an update to a bit softer mattresses. Everything else was great!
Doors from rooms shutting was very loud
Very clean room and staff was friendly.
For the price of the room, we felt breakfast could’ve been included.
Quit beautiful rooms beds were comfortable
Nothing it was great
It is a great hotel! The room, the bar, the food just perfect! Staff super friendly, would definitely stay here again.
N/a
Premium bedding is # 1 on my list when picking a resort, spa, or hotel. OH the beds here are perfect!
No Cons
Booking.com mest up my booking I had to pay twice!
Everything was fine except when it came to pay
Lobby was spotless and smelled great. The hotel itself is tucked away off the main highway but close enough to shops and restaurants.
The bed and pillows were not comfortable. Walls were paper thin and we had to call the front desk because the room next to us had loud teenagers keeping us up.
Very clean
Nothing
Location was perfect and the front desk was extremely friendly and willing to help with whatever you need.
The A/C was very annoying. A high pitch screech seemed to happen fairly often. It didnt bother my sleeping since I was so exhausted though!
Location, very close to shopping and town.
At this price point I really expected more. Instead, hotel staff were rarely visible, check in & out was slow. I failed to check their pet policy ! I’m highly allergic to dogs and they were everywhere ! Lobby and the restaurant . They are able to stay in ANY room. So there was no escape from dog on the elevators top floors. The room we were assigned had several deferred maintenance, refrigerator made terrible noises every time we opened it. The window until had motor cover hanging off, grab bar plates hanging, loose floor tiles in the bathroom. Then hair in the sink ! The bed was like sleeping on a slab , pillows are feather and absolutely no support. So forget propping up in bed to watch tv. ( I will state the tv was very large and nice. )Then to be awakened by a small yelping dog in the wee hours of the morning. Overall misery ! Couldn’t wait to leave. If the room had offered any comfort it may have made up for my error in a pet friendly hotel . We have stayed at others before who generally have a designated pet floor and maybe seen 2 leashed while in the lobby. This place had no less than 6 in the lobby and dining area and more doing their business outside !
Booked a room for halfway trip to florida back in November 2025 for spring break trip March 2026. Got to hotel at midnight tired as hell and bellhop said someone gave my room away. Told me they didn't have any rooms but that they booked me a room down the street at another Hilton related hotel. Drove to that hotel they had never heard of us and there was no booking. Went back to Hilton Garden And they said they had no rooms. After we complained they said they would try to get us one. They made us sit for 2 hours until 3:00 a.m. while they put a room together only to come out and say someone was in the room. Not getting to bed at 3:00 a.m. after driving all day and booking the room way ahead of time isn't acceptable. Called about 10 hotels from Cartersville to macon and all said fully booked due to cherry blossom festival. Ended up getting coffee and driving all night. Thanks for ruining this part of my trip Hilton. The staff member who gave our reservation done way ahead of time and paid for away should be reprimanded. I don't even care if it's free I'm not staying at a Hilton again and this review is going to be copied everywhere I can possibly put it. I have a large social media following and it'll be on there asap. Unacceptable and horrible service.Didn't even give us points, a free stay or anything to make things right. Didn't even help cancel the reservation they gave away. I had to call after the fact and do it myself.
Great location and well upkeep
Unable to use the exercise room because there was a fire in it upon our arrival to check in.
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