Homewood Suites by Hilton Shreveport

Hotels
Homewood Suites by Hilton
9 (573 reviews)
5485 Financial Plaza , Shreveport , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Issues with cleanliness
Outdated amenities
Poor service in some cases

Categories

Cleanliness
7.64
Several reviews mention issues with cleanliness, indicating a need for improvement.
Service
9.61
Most reviews highlight positive service experiences, especially at the front desk.
Location
9.65
Guests appreciated the convenient location of the hotel.
Room Quality
8.6
Rooms are generally described positively; however, some had issues like torn curtains.
Amenities
9.13
Amenities are generally satisfactory, but there were comments on the lack of upscale options.
Value for Money
8.59
Perceived as reasonable for the quality, but issues such as outdated amenities affect perception.
Food and Beverage
9.14
Reviews frequently mention good breakfast options, which enhances the overall experience.
Overall Experience
9.61
Despite some criticisms, many guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:21

Property Description

Convenient Location and Amenities

Just off motorway I-20 near Shreveport Regional Airport, Homewood Suites by Hilton Shreveport offers fully equipped kitchens and free high-speed internet in all suites.

Complimentary Dining Options

Enjoy a daily hot breakfast buffet and evening reception with light meals and beverages, Monday through Thursday, all included with your stay.

Fitness and Relaxation

Take a dip in the outdoor pool, work out in the 24-hour fitness center, or enjoy the outdoor sports court during your stay.

Book your stay at Homewood Suites by Hilton Shreveport for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 573 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.61
R
Robert couple us
10
2026-03-26 via Nuitee
E
Emily family_with_children us
8
Pros:

It was great!

Cons:

Parking but understandable

2026-03-22 via Nuitee
R
RIW couple us
10
2026-03-19 via Nuitee
M
Megan family_with_children us
8
Overall, we were happy with our accommodations, but likely will not be staying again nor recommending this hotel to anyo
Pros:

The hotel was beautiful, the room was spacious and very clean. Parking was a 3/5, not too bad, but not the best. The location was very easy to get to/find.

Cons:

the surroundings weren’t the best to look at(there’s an abandoned hotel right next to the property that is a major eye sore). The breakfast was a 2/5 for us. The “cold” items weren’t very unique(a few different cereals, some fruit, and prepackaged danishes). The hot items weren’t good. The sausage was dry and shriveled up, the eggs were rubbery(so bad that even my one year old who loves to eat wouldn’t eat them). So I’d advise looking somewhere else for breakfast. The staff(minus one gentleman who took care of us on our first day we arrived) were not friendly at all. Anytime we would ask a question, purchase something from the little pantry they have, etc the person would have an attitude and be very rude. Customer service was not great at all. There was also a fire alarm that got set off one night of our stay at about 9pm(because of someone smoking in a non smoking area), and the front desk person, when asked if there was a real fire/threat, was very rude and dismissive.

2026-03-13 via Nuitee
R
Regina extended_group us
9
2026-03-10 via Nuitee
F
Freddy couple us
10
I had a great time!
Pros:

Convenient. Clean. Friendly staff!

2026-03-10 via Nuitee
S
Shawalka family_with_children us
10
2026-03-01 via Nuitee
C
Charles couple us
8
2026-02-23 via Nuitee
C
CLISHAWNA couple us
4
2026-02-23 via Nuitee
A
Adventure29848949898 Business
10
Great experience
Pros:

It was a wonderful experience here with excellent customer service, I love how the front desk shower customers with warm smiles and helpful insights on how to navigate the property and the city. Dehlila Irving did a great job and yes I will visit again. Thank you

2026-02-12 via Tripadvisor
J
Jason couple us
10
Stay was great
Pros:

Very clean

Cons:

Everything was great

2026-01-30 via Nuitee
J
jason solo_traveller us
10
2026-01-30 via Nuitee
M
Megan solo_traveller us
10
Pros:

It was nice and clean

Cons:

Nothing

2026-01-27 via Nuitee
T
tonyhW2905GJ Business
10
Excellent service
Pros:

Very good and excellent service from all the people in this Hilton Hotel specially this lady Jackie cause she’s very helpful and professional I gave her 100 % good service

2026-01-25 via Tripadvisor
D
D5292UUjoey Business
10
Jackie is the best
Pros:

While staying at the hotel, Jackie has always been professional and helpful during my stay. Always very kind and joyful. She is always in a good mood and just a happy lady. Gives great customer service.

2026-01-25 via Tripadvisor
T
Tourist66478766555 Business
10
Very good
Pros:

Terry was really good and provided a great experience for my stay. Continue doing a good job

2026-01-25 via Tripadvisor
9
935brycea Business
10
Great
Pros:

Great atmosphere and food and customer service. Jackie took care of us and fed us sure the playoff games. Anything needed Jackie took care of us.

2026-01-25 via Tripadvisor
E
edgartE5810BW Business
10
Awesome.
Pros:

Mrs. Jackie was an amazing person. She took care of us and our crew at the hotel by cooking for us and making sure we were having a great time

2026-01-25 via Tripadvisor
V
victornY3949OG Business
10
Great experience.
Pros:

Great experience, had good food and the rooms are cozy. Miss Jackie was a fantastic host. Fed everybody when we were snowed in.

2026-01-25 via Tripadvisor
O
O243UQjoshual Business
10
Amazing experience
Pros:

Terry was great helped us out, during the winter storm. Made us feel like family and goes above and beyond!

2026-01-25 via Tripadvisor