Hyatt Place Richmond Airport

Hotels
•
Hyatt Place
8.4 (594 reviews)
4401 South Laburnum Avenue , Richmond , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Packed lunches
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location with nearby amenities
Cons:
Cleanliness issues with bugs
Inconsistent amenities and breakfast options

Categories

Cleanliness
7.89
There were issues with cleanliness including reports of ants and ladybugs in the rooms.
Service
9.16
Staff was friendly and accommodating, with positive comments on their helpfulness.
Location
9.4
Great location with easy access to restaurants, shopping, and the airport.
Room Quality
8.35
Rooms were spacious and comfortable but had issues with outdated facilities.
Amenities
7.88
Some amenities, like the pool and breakfast options, were lacking and not up to standard.
Value for Money
8.34
Reasonable value given the location, despite some setbacks.
Food and Beverage
7.39
Breakfast options were subpar, leading to a lower score in this area.
Overall Experience
8.76
Overall a decent stay with some highlighted issues but positive aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Spacious Rooms with Modern Amenities
The Hyatt Place Richmond Airport offers spacious rooms with 42-inch flat-screen TVs, wood furniture, and iPod docking stations. Guests can relax in the comfortable seating area and enjoy the convenience of a refrigerator in each room.

Dining Options and Fitness Facilities
Indulge in made-to-order cuisine at the hotel's Bakery Café, which also serves Starbucks coffee, beers, and wines. Start your day with a daily continental breakfast buffet in the large breakfast area. Stay active at the 24-hour gym with cardio equipment or take a refreshing swim in the indoor pool.

Convenient Services and Nearby Attractions
Benefit from the free shuttle service to/from Richmond International Airport and utilize the business center with a printer. Explore nearby attractions such as the Virginia Museum of Fine Arts and the shops at White Oak Village just steps away.

Book your stay at Hyatt Place Richmond Airport for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 594 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.76
K
kngdmlifestyle • NONE • Hampton, Virginia
6
Only good for sleep & go
Pros:

Breakfast was HORRIBLE, room had no water one morning, pool was ice cold, no heat in pool area nor lobby/breakfast area of hotel. Staff was AWESOME! Not what I expected for a Hyatt property

2026-04-17 • via Tripadvisor
M
Maria • extended_group • us
5
2026-04-07 • via Nuitee
G
Gabrielle • family_with_children • us
5
Meh
Pros:

It was nice and clean. The room was big enough for our family and it was quiet. The water pressure in the shower was excellent. We enjoyed our short stay for the most part.

Cons:

The breakfast was disappointing. There weren’t many options. They had bagels, lil quiches and waffles. There was yogurt and watered down orange juice and apple juice. The only meat they had was inside the quiche.

2026-04-07 • via Nuitee
M
Mindy • family_with_children • us
8
Pros:

I liked that the hotel was dog friendly. Very comfortable bed.

Cons:

Sink water temp wouldn't stay cold, it always went warm no matter where the handle was positioned.

2026-04-02 • via Nuitee
K
kthiel987 • Family • San Antonio, Texas
10
Great Place to Stay. Hotel is perfectly located and very clean. Staff is so helpful and friendly.
Pros:

Great place to stay, food nearby and staff is amazing. Karmen and Amanda were so helpful and friendly. I even observed Karmen go above and beyond with a family who did not have a reservation and the hotel was sold out. She made a few calls for them going above and beyond. Hotel is clean even though it is going through upgrades. Rooms are comfortable and very clean. If you are staying in the Richmond area, this is your hotel and hope that Amanda and Karmen are working! Their smiles and friendly demeanor are contaegous!

2026-03-20 • via Tripadvisor
R
Rennes • family_with_children • us
5
Decent hotel proximity to activities a plus
Pros:

The room was very spacious and very clean. Beds were comfortable.The proximity to restaurants and shops was a plus

Cons:

The sink in room had slow drain, shower lost pressure often, soaps in Shower smelled terrible. Odd having sink outside of bathroom. The mini fridge made a load noise so turned it off. The pool and fitness area both said closed but seemed o my due to construction carts being left in the hallway. The breakfast was ok nothing like what’s depicted.

2026-03-16 • via Nuitee
R
Reginald • couple • us
8
2026-03-15 • via Nuitee
C
Chimere • family_with_children • us
4
2026-03-15 • via Nuitee
H
Him Bhatt • family_with_children • in
5
Removing from my favorite list of Hotel
Pros:

The location and shuttle service were the only favorable points for me while choosing this hotel.

Cons:

Some staff at night shift were extremely rude and unprofessional. The room was having bed bugs. Daily cleaning of the room and trash collection were not happened.

2026-03-11 • via Nuitee
H
Huzaifa • solo_traveller • ae
3
Unfortunately our stay was not satisfactory. The room telephone is not working, no dental kit or slippers were provided,
2026-03-08 • via Nuitee
S
Sherman • family_with_children • us
4
2026-03-07 • via Nuitee
T
tko_oh • NONE • Charlotte, North Carolina
4
Won’t be returning- cleanliness has gone downhill
Pros:

This used to be my go to hotel when i stayed in Richmond bc of location and proximity to my family. However, the quality has gone downhill. I knew there would be construction, but didn’t know where and the construction was right in front of the checkin desk so it was a hazard coming in and out. I bring wipes to wipe down everything i touch in hotels and The fridge handle in my room was disgusting. Cleaning Quality has really gone down. The USB outlet on the clock by the bed didn’t work. Thankfully I had a fully charged portable charger. The tub and the mat that goes on the floor in the tub wasn’t the cleanest. The shower gel was almost out.

2026-03-03 • via Tripadvisor
S
Shameen • family_with_children • us
8
2026-03-03 • via Nuitee
T
THOMAS • couple • us
9
Very nice in every way; close to the airport so we could catch a flight.
Pros:

Nice spacious room! Breakfast was fine, location good for airport access and a great restaurant within walking distance.

Cons:

Pillows were too soft for good support.

2026-03-02 • via Nuitee
P
Perrie • couple • us
8
2026-03-02 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-02-22 • via Nuitee
L
LightPacker260720 • NONE • West Allis, Wisconsin
8
Quick stop in Richmond
Pros:

The Staff cared about our needs, and were very friendly and accommodating. Our stay was cut short due to an emergency and the staff were understanding.

2026-02-16 • via Tripadvisor
V
V522BXstuartd • Business
10
Great hotel but currently under construction
Pros:

I've stayed at Richmond Airport Hyatt quite a few times. The staff has always been great, the beds are comfortable, and the rooms are spacious. Downstairs and top floor was under construction so I am looking forward to seeing the improvements they make on an already great hotel. I couldn't hear any of the construction from my room. The only thing that is a slight inconvenience is not having a microwave in the room, but they have one on each floor by the elevator.

2026-02-14 • via Tripadvisor
B
bellamy • couple • us
8
Pros:

Breakfast

Cons:

The upgrades being done interrupted our sleep

2026-01-23 • via Nuitee
K
Kaya • couple • us
7
Pros:

They were kind and efficient

Cons:

They had ants everywhere

2026-01-22 • via Nuitee