Hyatt Place Richmond Airport

Hotels
•
Hyatt Place
8.4 (584 reviews)
4401 South Laburnum Avenue , Richmond , us

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Packed lunches
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location with nearby amenities
Cons:
Cleanliness issues with bugs
Inconsistent amenities and breakfast options

Categories

Cleanliness
7.89
There were issues with cleanliness including reports of ants and ladybugs in the rooms.
Service
9.16
Staff was friendly and accommodating, with positive comments on their helpfulness.
Location
9.4
Great location with easy access to restaurants, shopping, and the airport.
Room Quality
8.35
Rooms were spacious and comfortable but had issues with outdated facilities.
Amenities
7.88
Some amenities, like the pool and breakfast options, were lacking and not up to standard.
Value for Money
8.34
Reasonable value given the location, despite some setbacks.
Food and Beverage
7.39
Breakfast options were subpar, leading to a lower score in this area.
Overall Experience
8.76
Overall a decent stay with some highlighted issues but positive aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Spacious Rooms with Modern Amenities
The Hyatt Place Richmond Airport offers spacious rooms with 42-inch flat-screen TVs, wood furniture, and iPod docking stations. Guests can relax in the comfortable seating area and enjoy the convenience of a refrigerator in each room.

Dining Options and Fitness Facilities
Indulge in made-to-order cuisine at the hotel's Bakery Café, which also serves Starbucks coffee, beers, and wines. Start your day with a daily continental breakfast buffet in the large breakfast area. Stay active at the 24-hour gym with cardio equipment or take a refreshing swim in the indoor pool.

Convenient Services and Nearby Attractions
Benefit from the free shuttle service to/from Richmond International Airport and utilize the business center with a printer. Explore nearby attractions such as the Virginia Museum of Fine Arts and the shops at White Oak Village just steps away.

Book your stay at Hyatt Place Richmond Airport for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 584 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.76
B
bellamy • couple • us
8
Pros:

Breakfast

Cons:

The upgrades being done interrupted our sleep

2026-01-23 • via Nuitee
K
Kaya • couple • us
7
Pros:

They were kind and efficient

Cons:

They had ants everywhere

2026-01-22 • via Nuitee
R
Robert • family_with_children • us
10
Nice Stay.
Pros:

The room was nice. Bed was comfortable. At first it was hard finding TV stations. Overall nice room.

Cons:

Nothing.

2026-01-21 • via Nuitee
F
Ford • couple • us
7
2026-01-20 • via Nuitee
K
Karen • couple • us
9
Friendly, accommodating, a bit of confusion, but overall almost perfect.
Pros:

Everything was extremely clean and very easily accessible for me as I am a visually impaired person. The only thing that I ran into an issue with was in the elevator, there were access buttons to the rear doors for maintenance, and I kept hitting them and it would open the back door, which got confusing Other than that everything was perfect 

Cons:

We had made plans for two of our friends to come and sit in the restaurant and have drinks and some food. When we checked in, we were told the kitchen was closed due to renovations. That was not listed under the description anywhere for this property so we had to then go out and spend more money to get somewhere else.

2026-01-19 • via Nuitee
K
Kenneth • family_with_children • us
10
Perfect
Pros:

The staff was very friendly and professional

Cons:

All good

2026-01-19 • via Nuitee
D
Dennis • extended_group • us
8
Cons:

No one ever came to clean my room for 5 days

2026-01-19 • via Nuitee
K
Karen • solo_traveller • us
6
Pros:

The evening staff at check in Jan 16, 2026 was fantastic. The room was spacious, and the bed was dreamy. Location was great to get to downtown. Lots of great restaurants nearby.

Cons:

Price ended up being more than quoted. Elevator was being renovated and wires were showing. Heat in the room could not be regulated, either too hot or too cold. No microwave was in the room or Kureig w/coffee pods ( like most 3/4 star hotels). No vending machines for coke, water, or snacks, none for sale in the lobby either only when breakfast is served.

2026-01-18 • via Nuitee
M
Monica • solo_traveller • us
8
Nice
Pros:

It was nice even during the renovation process

2026-01-18 • via Nuitee
W
Woolfolk • family_with_children • us
10
Cons:

I had to hook the TV up to restart it myself but other than that it was fine

2026-01-09 • via Nuitee
D
DerrickO81 • NONE
4
Hotel under construction, beware
Pros:

Hotel under construction. Would not recommend staying here until after the renovation is completed in Spring of 2026. Woken up four times by a fire alarm that was triggered by construction starting at 8am after a 1am check-in because of a flight delay. Breakfast is good, but seems to only make items to order-- very few items out so have to ask for everything, which is a plus in my book to get fresh food and lower waste.

2026-01-07 • via Tripadvisor
J
Jeffrey • family_with_children • us
7
2026-01-05 • via Nuitee
R
robertmO884TG • NONE
10
Super friendly accommodating staff
Pros:

Great hotel friendly and helpful staff Amanda made the trip memorable for myself and children. This is my new hotel of choice in Richmond.

2026-01-03 • via Tripadvisor
9
908des • Business
4
Fair to the point review
Pros:

Nice location, but the hotel is very outdated and in desperate need of renovation. The staff was friendly, which was appreciated. However, during my one-week stay, there was no hot water starting Friday at 2 PM through Saturday morning at checkout. The water was ice cold, and there was no clear timeline for repair. I had to book another hotel just to take a warm shower, which was extremely inconvenient.

2025-12-31 • via Tripadvisor
M
Mitsuhashi • family_with_children • us
9
2025-12-31 • via Nuitee
D
Delbert • couple • us
10
2025-12-28 • via Nuitee
C
Constance • couple • us
10
Great stay for the $
Pros:

Everything! Nice, large room —friendly staff—cleanliness—coffee 24/7

2025-12-28 • via Nuitee
V
Venus • family_with_children • us
10
2025-12-26 • via Nuitee
S
Sherman • family_with_children • us
10
2025-12-19 • via Nuitee
D
donettan • NONE
2
Book another Hyatt location
Pros:

Hotel is dated. Breakfast was subpar. There are tip signs with a qrc code everywhere. Stayed with the intention of using the pool. The pool room was freezing as well as the water. Would not stay here again

2025-12-17 • via Tripadvisor