Hampton Inn & Suites Chicago Southland-Matteson

Hotels
•
Hampton Inn
8.1 (411 reviews)
20920 Matteson Avenue , Matteson , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good amenities
Cons:
Inconsistent room cleanliness
Breakfast quality
Noise issues

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, while others indicate issues like unclean rooms on check-in.
Service
8.76
Staff was frequently mentioned as friendly and helpful, contributing positively to overall service.
Location
8.41
No specific mentions of location but typical for hotels of this rating.
Room Quality
8.16
Some reviews mention room quality positively, but concerns about noise and comfort were raised.
Amenities
8.28
Amenities such as digital check-in were highlighted, although some amenities like the pool were not always available.
Value for Money
7.75
Concerns were raised about the value regarding breakfast and overall experience given the price.
Food and Beverage
7.3
Several negative comments about breakfast quality and options were noted.
Overall Experience
8.37
Many guests expressed a willingness to return, indicating a generally favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:31

Property Description

Convenient Location
Located in the suburban village of Matteson, Illinois, the Hampton Inn & Suites Chicago Southland-Matteson is the perfect base for exploring the nearby attractions like Lake Michigan and Chicago city centre.

Modern Amenities
Enjoy a comfortable stay in guest rooms equipped with flat-screen TVs, coffee makers, and free WiFi. The hotel also offers an indoor pool, a 24-hour fitness centre, a business centre, and laundry facilities for your convenience.

Nearby Attractions
With the Hollywood Casino Amphitheater, Deer Creek Golf Course, and Ford Motor Company Stamping Plant just minutes away, there's no shortage of entertainment options near the hotel.

Book your stay at the Hampton Inn & Suites Chicago Southland-Matteson for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 411 reviews
Cleanliness: 7.8
Service: 8.76
Location: 8.41
Room Quality: 8.16
Amenities: 8.28
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 8.37
P
Patsy • couple • us
8
2026-04-16 • via Nuitee
M
Makhi • family_with_children • us
10
2026-04-08 • via Nuitee
A
aisha • family_with_children • us
1
I can’t stand this hotel
Pros:

Nothing it was ghetto can’t sleep or nothing

Cons:

Shit it’s ghetto as hell

2026-04-06 • via Nuitee
J
Jones • couple • us
10
2026-03-30 • via Nuitee
W
Wofford • solo_traveller • us
8
Pleasant
Pros:

Breakfast was very limited in my opinion

Cons:

Breakfast

2026-03-25 • via Nuitee
T
Talonda • family_with_children • us
10
2026-03-24 • via Nuitee
J
Jason • couple • us
9
2026-03-20 • via Nuitee
G
Gibson • couple • us
10
Pros:

Rooms and hospitality was great!

2026-03-02 • via Nuitee
V
Vernetta Jones • family_with_children • us
10
Cons:

N/A

2026-03-02 • via Nuitee
S
Shirley • couple • us
10
Pros:

Everyone was friendly and nice

2026-03-02 • via Nuitee
R
Reya • couple • us
10
Pros:

The facilities were nice and clean and the location is near a lot of shops and dining.

Cons:

The deposit is $100/night. We had a few people stay and everybody’s deposit was different depending on the length of stay.

2026-03-02 • via Nuitee
M
Marilyn • couple • us
7
Good customer service but coffe was not hot
Pros:

Great location

Cons:

Nothing

2026-02-22 • via Nuitee
J
Juan • extended_group • us
9
2026-02-12 • via Nuitee
M
Mrs Eddins • couple • us
10
Great stay
Pros:

I loved the clean room and huge dining area for breakfast.

Cons:

There were a group of people in the hall after 10:30 pm laughing loudly talking as if they didn't have neighbors
It was rude and selfish.

2026-02-08 • via Nuitee
H
Heimann • couple • us
10
Very nice!
Pros:

Easy access. Plenty of restaurants in the area.

Cons:

Nothing

2026-02-08 • via Nuitee
R
Richara • couple • us
9
2026-01-29 • via Nuitee
T
Tiffany • solo_traveller • us
10
Pros:

The staff members are very friendly and helpful. The property is clean and safe. I definitely will be going back

Cons:

Clea and safe

2026-01-28 • via Nuitee
S
SHAUNDA • couple • us
10
My stay was amazing I would definitely book again
Pros:

The room was perfect size and shower was amazing

2026-01-26 • via Nuitee
R
Richard • couple • us
10
2026-01-22 • via Nuitee
T
Twana • family_with_children • us
10
Pros:

The staff was kind, friendly and professional!

Cons:

I really wish they would have been able to honor my request to have my rooms close together.

2026-01-20 • via Nuitee