Hyatt Place West Palm Beach

Hotels
Hyatt Place
8.2 (800 reviews)
295 Lakeview Avenue , West Palm Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast options
Cons:
Issues with cleanliness
Limited facilities
Noise disturbances

Categories

Cleanliness
7.51
Some issues with room cleanliness reported, particularly with breakfast area.
Service
8.98
Front desk staff exceptional; issues with breakfast service noted but overall positive.
Location
9.02
Fantastic location, close to beach and waterfront areas.
Room Quality
7.97
Generally spacious and comfortable rooms, but some issues with noise and air conditioning.
Amenities
7.5
Limited facilities reported; no pool and restricted gym amenities.
Value for Money
7.96
Good overall value, although some found issues with parking costs.
Food and Beverage
8.51
Breakfast options good but some complaints about service and delays.
Overall Experience
8.18
Positive stay overall despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:37

Property Description

Convenient Location & Modern Amenities
Situated just a short drive from Palm Beach International Airport and a mile from the ocean, Hyatt Place West Palm Beach offers a stylish stay with free WiFi, a 55-inch flat-screen TV, and chic room decor. Guests can enjoy a small refrigerator, in-room safe, and complimentary breakfast during their stay.

Delicious Dining Options
Indulge in a variety of dining choices at the hotel, including a 24-hour guest kitchen serving soups, salads, and sandwiches, a Bakery Cafe with freshly baked goods and Starbucks® coffee, and a convenient 24-hour snack bar.

Fitness & Entertainment
Stay active at the 24-hour fitness center or explore nearby attractions like the Kravis Center for the Performing Arts and Palm Beach Outlets. Experience comfort and convenience at Hyatt Place West Palm Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 27 per day.

Location

Guest Reviews

8.2
Based on 800 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
M
Martin Ullrich extended_group us
7
We will stay again and possibly ask for an upgraded room.
Pros:

Location location. Staff super friendly and full of great information

Cons:

The beds. We had a king bed with pullout full sized mattress. Bed seemed lumpy. Pull out was dirty. The
Floor behind the pull out was filthy with a used vape cartridge on the floor. It was difficult to regulate the temperature in the room as well.

2026-03-03 via Nuitee
R
robertgM1733ES NONE Haymarket, Prince William County, Virginia
10
Exceptional experience
Pros:

Excellent hotel, very glad having the chance staying there for 2 nights. Staff were very accommodating. Centrally located in West Palm Beach and a short walk to Palm Beach

2026-02-28 via Tripadvisor
Y
Y7158ULcarolines NONE
10
Great stay, close to everything!
Pros:

We had a great 2 night stay. The hotel is in a great location for getting to restaurants, waterfront, parks and the beach. The water pressure in the shower was amazing! The only disappointing part was that I had requested early check in (on the Hyatt app and in a personal email) because our flight got in at 9am. There was no acknowledgement of me asking for it and we were told our room wouldn't be ready until 2-3pm. Luckily they could keep our luggage secure while we went out to explore and get food. Overall, a great stay and we would definitely come back!

2026-02-25 via Tripadvisor
J
Jacqueline solo_traveller us
5
Would not stay here again
Pros:

Convenience to PalmBeach

Cons:

Dogs barking in hall & at breakfast
Housekeeping only every other day unless special request/ did not come til 5:10 pm second day (after requested at checkin)
Housekeepers stood in hall outside my room & talked very loudly for ONE hour 5:20-6:10 pm -until I reported to Front Desk Manager
No pool

2026-02-24 via Nuitee
L
lauraj80ft NONE Southampton, Long Island, New York
10
Excellent Stay in West Palm Beach
Pros:

This is the nicest Hyatt Place I’ve ever been to. The staff is friendly and attentive. The location is great. It’s walking distance to many restaurants, shopping and the beach.

2026-02-13 via Tripadvisor
Żaneta solo_traveller pl
9
2026-02-13 via Nuitee
N
Nathanial family_with_children us
8
2026-02-12 via Nuitee
T
tonyjN9837OM Business Sarasota, Florida
2
Sleepless in West Palm Beach
Pros:

Great location and very clean with a great breakfast selection. However the noisiest rooms in West Palm Beach so we spent 2 sleepless nights . Beware, the very noisy AC units are right next to the beds. Who approved this design for Hyatt?

2026-02-03 via Tripadvisor
2
259oner Couples
8
Great location but smaller rooms than typical Hyatt Place
Pros:

We stayed at the Hyatt Place West Palm Beach/Downtown for the final two days of our recent pre-Christmas visit to the Palm Beach Gardens, Singer Island, West Palm Beach area. We redeemed two Category 1-4 Hyatt free night certificates for our stay.

The hotel was very centrally located, making it very easy to get by car to Palm Beach, to other nearby attractions, and to the airport. It was also within walking distance of the West Palm Beach GreenMarket, which was great fun to visit late on a Saturday morning.

Our room was located on the top floor of the hotel, with a view across the street into another building. We have stayed in a bunch of Hyatt Places in various locations, and the room here seemed just a little bit smaller than what we are used to experiencing elsewhere in this same brand.

Although the shower and toilet were behind a door, the two sinks were not; rather, they were located directly across from the beds. This, too, is not the typical room design for Hyatt Places that we have experienced elsewhere. Having the sinks located separately from the rest of the bathroom is something we have seen in a few other hotels recently, but we prefer the typical Hyatt Place design where the sink, the toilet, and the shower are all located behind the same door for privacy's sake.

We appreciated the opportunity to use our Category 1-4 Hyatt free nights at such a desirable location, even though this was not the fanciest of hotels. It was perfectly adequate for our needs, and we would stay here again.

2026-01-29 via Tripadvisor
C
Christopher couple us
6
OK
Pros:

Size of the room

Cons:

size of the bathroom way too small for grown man, no shower head. location of TV was off center, Not one bottle of water provided. with the price - you would expect 2 bottles of water per day or more or add $10 to total for it and don't make me go to store or downstairs to buy it. Standard a little bit higher then Motel 6 or Econo lodge with price way up there.

2026-01-23 via Nuitee
S
S1748JXleep NONE Fairfax, Virginia
10
Great Staff and Super Location in West Palm
Pros:

Great property with super helpful and friendly staff members in all departments. Location was perfect for us. Hotel was very clean and well-maintained. Couldn't have been a better experience. Walk to the Norton Museum of Art and several nice restaurants. Short drive/Uber ride to Worth Ave and the Breakers in Palm beach. Highly recommend!

2026-01-22 via Tripadvisor
P
Paola family_with_children gt
10
2026-01-20 via Nuitee
N
Nahomie couple us
5
It was fair
Cons:

The elevator was out for the whole 3 days I stayed at the hotel. Breakfast staff have an attitude. Cleaning service only replaced the towels. I was surprised they didn’t have a pool.

2026-01-19 via Nuitee
T
Tracy solo_traveller us
9
Pros:

Everything was great!’

Cons:

The elevator went out and I had to take the stairs which was not fun!

2026-01-19 via Nuitee
S
Sherron family_with_children us
9
2026-01-19 via Nuitee
A
Anna family_with_children ua
9
2026-01-19 via Nuitee
Y
yolanda family_with_children us
10
Best experience. Everything was wonderful.
Pros:

Everything was fabulous, the staff, the breakfast and location. 10 out 10 will recommend and visit again!

Cons:

Only one elevator, but they were working on it.

2026-01-19 via Nuitee
B
Bothelius family_with_children se
8
2026-01-19 via Nuitee
M
MICHAEL solo_traveller us
10
I could had stay a few more days
Pros:

great staff!!
Crystal was amazingly helpful
the bar was amazing

2026-01-19 via Nuitee
B
Brenda solo_traveller us
9
2026-01-19 via Nuitee