Hyatt Place West Palm Beach

Hotels
•
Hyatt Place
8.2 (843 reviews)
295 Lakeview Avenue , West Palm Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast options
Cons:
Issues with cleanliness
Limited facilities
Noise disturbances

Categories

Cleanliness
7.51
Some issues with room cleanliness reported, particularly with breakfast area.
Service
8.98
Front desk staff exceptional; issues with breakfast service noted but overall positive.
Location
9.02
Fantastic location, close to beach and waterfront areas.
Room Quality
7.97
Generally spacious and comfortable rooms, but some issues with noise and air conditioning.
Amenities
7.5
Limited facilities reported; no pool and restricted gym amenities.
Value for Money
7.96
Good overall value, although some found issues with parking costs.
Food and Beverage
8.51
Breakfast options good but some complaints about service and delays.
Overall Experience
8.18
Positive stay overall despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:37

Property Description

Convenient Location & Modern Amenities
Situated just a short drive from Palm Beach International Airport and a mile from the ocean, Hyatt Place West Palm Beach offers a stylish stay with free WiFi, a 55-inch flat-screen TV, and chic room decor. Guests can enjoy a small refrigerator, in-room safe, and complimentary breakfast during their stay.

Delicious Dining Options
Indulge in a variety of dining choices at the hotel, including a 24-hour guest kitchen serving soups, salads, and sandwiches, a Bakery Cafe with freshly baked goods and Starbucks® coffee, and a convenient 24-hour snack bar.

Fitness & Entertainment
Stay active at the 24-hour fitness center or explore nearby attractions like the Kravis Center for the Performing Arts and Palm Beach Outlets. Experience comfort and convenience at Hyatt Place West Palm Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 27 per day.

Location

Guest Reviews

8.2
Based on 843 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
A
Adam • extended_group • gb
8
Nice
Pros:

It was a very nice hotel, very pleasant staff. Room was lovely.

Cons:

Struggled to find anything in the walkable area around the hotel, so gave up in 40 degree heat and went back to hotel and had bar snacks for a meal. Probably normal for Americans, we found it a bit weird.

2026-06-27 • via Nuitee
D
Don • couple • us
10
2026-06-26 • via Nuitee
L
Latoya • couple • us
5
Was not a good time
Pros:

I like space and location

Cons:

My checking time was at 12 pm and got there at 1pm I had to pay for early check in and then I had to check out early bc of family emergency I felt like it was not fair for me to charge for extra money for checking after 1 when original check in time was at 12pm

2026-06-26 • via Nuitee
I
Ismaray • family_with_children • us
4
Pros:

Breakfast was excellent And their workers are very good.

Cons:

The room wasn't very spacious and the bathroom was very awkward; the door seemed like it would touch the toilet and to close it I had to squeeze into the small space between the toilet and the shower The parking was a bit expensive, not because of the price but because of the lack of space; it was impossible to find an available space, you had to wait for someone to move to park.

2026-06-25 • via Nuitee
H
Hamilton • solo_traveller • us
9
Pros:

Customer service , spacious rooms, breakfast

Cons:

No pool microwave in the room

2026-06-23 • via Nuitee
V
Voyager44529284134 • NONE
10
The best hotel stay
Pros:

The best hotel stay I have ever had. The staff or amazing including housekeeping. And the hotel was still comfortable and clean. I will definitely stay at a Hyatt place again

2026-06-22 • via Tripadvisor
L
Luciele • couple • us
10
2026-06-16 • via Nuitee
N
Natalia • couple • us
10
Muy recomendado, 10/10
Pros:

Muy limpio, hermoso, agradable

2026-06-13 • via Nuitee
M
Maria Liza • solo_traveller • ar
8
2026-06-11 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-06-10 • via Nuitee
Y
Yüksel • solo_traveller • de
10
Güzel hotel
Pros:

Rahat ve yakın

Cons:

Su yok odada

2026-06-04 • via Nuitee
N
Nancy • couple • us
9
It was okay, but we are likely in the future choosing a different hotel.
Pros:

Location is great, the facilities are also very good. Safe quiet area to stay in WPB.

Cons:

I did not find the staff well trained or the cleaning/hospitality staff (breakfast) very lax in meeting flatware needs and maintaining a clean area. When I asked for more flatware to be put out, the concierge handed me plastic ware. Really?

2026-06-04 • via Nuitee
L
Luciele • couple • us
10
Pros:

I loved

2026-06-03 • via Nuitee
M
Mobile12132431612 • NONE
2
Disappointed Stay
Pros:

I am extremely disappointed with my recent stay. At approximately 4:00 a.m., a guest on my floor began screaming, yelling throughout the hallway, repeatedly slamming her door, and creating a major disturbance that affected everyone on the floor. During this incident, she directed a racial slur toward me, calling me the N-word with a hard "R." As an African American guest, this was not only offensive but completely unacceptable. The disturbance continued for well over an hour, lasting until after 5:30 a.m. Police were called to the hotel, yet the situation remained unresolved for a significant amount of time. When I left the hotel around 8:00 a.m., the guest was still occupying the room despite the disruption she had caused to numerous paying guests. When I returned after 6:00 p.m., the room door had been completely destroyed, which appeared to indicate that authorities or hotel staff ultimately had to force entry to remove her. By that point, the damage and disruption had already occurred.
What is most frustrating is that an entire floor of guests lost sleep and experienced an unsafe, hostile environment, while the individual responsible remained in the room for hours. I understand that hotels cannot control every guest's behavior, but I do expect prompt action when a situation involves harassment, racial slurs, excessive noise, police intervention, and a clear threat to the comfort and safety of other guests. This experience left me feeling disturbed, exhausted, and very dissatisfied with my stay. I hope management reviews its procedures for handling severe guest disturbances so that other guests do not have to endure a similar experience.

2026-06-01 • via Tripadvisor
S
Scott • family_with_children • us
10
Pros:

I loved our suite

Cons:

Parking space

2026-06-01 • via Nuitee
S
Sierra • family_with_children • us
10
2026-05-31 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-05-30 • via Nuitee
P
Panyarat • family_with_children • us
7
2026-05-29 • via Nuitee
D
Danielle • extended_group • fr
9
Correspondant à nos attentes
Pros:

Accueil, petit déjeuner très copieux, chambres parfaites. Endroit chic , parking sur place.

Cons:

Rien

2026-05-28 • via Nuitee
C
Christian • solo_traveller • us
7
Great location. Offer free shuttle services from the airport.
Pros:

Great location and walking distance from everything you’ll need from food to stores.

Cons:

Didn’t offer free shuttle services to and from the airport like the other local hotels.

2026-05-24 • via Nuitee